Zowie vs Zendesk Chat

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Zowie Logo

Zowie

4.7

( 62 )

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At a Glance
Zowie Logo
Zowie
Pricing not provided by vendor
Zendesk Chat Logo
Zendesk Chat
Starting at:
$49.00/month
Overview
Zowie Logo
Zowie
Zowie is an AI-driven customer service automation platform. It's designed to integrate with various messaging channels and CRMs, enabling businesses to automate responses to frequently asked customer queries. The platform uses machine learning to continually improve its responses and adapt to new... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Zowie - Zowie Homepage
View 1 images
Zowie Screenshots
Zowie Homepage
Zowie Homepage
Zendesk Chat Logo
Zendesk Chat
Zendesk is a chat platform that allows teams to deliver seamless conversational experiences across all your key platforms, including website, mobile, and social apps so customers can reach you instantly. The software is easy to automate and can easily be scaled to unique customer or employee need... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Zendesk Chat
View 6 images
Zendesk Chat Screenshots
Zendesk Chat screenshot 1
Zendesk Chat screenshot 2
Zendesk Chat screenshot 3
Zendesk Chat screenshot 4
Zendesk Chat screenshot 5
Zendesk Chat screenshot 6
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Pricing
Zowie Logo
Zowie
No pricing information available
Zendesk Chat Logo
Zendesk Chat
Free trial available
Free plan available
Billing type Recurring Subscription
Suite Team
$49.00
/ month
Suite Growth
$79.00
/ month
Suite Professional
$99.00
/ month
Suite Enterprise
$150.00
/ month
See all pricing
Pros and Cons
Zowie Logo
Zowie
Pros

Not enough data available.

Cons

Not enough data available.

Zendesk Chat Logo
Zendesk Chat
Pros
  • Competitive pricing
  • There are over 1,000 app integrations, making it easy to integrate with your existing tech stack
  • You get access to dedicated call center tools
Cons
  • The end-user experience isn’t as modern or intuitive as some of the newer tools on this list.
Reviewer's Segments
Zowie Logo
Zowie
Small Business
45.16%
Mid Market
45.16%
Enterprise
9.68%
Zendesk Chat Logo
Zendesk Chat
Insufficient data to show segment split
Deployment
Zowie Logo
Zowie
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Zendesk Chat Logo
Zendesk Chat
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Zowie Logo
Zowie
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Zendesk Chat Logo
Zendesk Chat
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Training
Zowie Logo
Zowie
  • Documentation
Zendesk Chat Logo
Zendesk Chat
  • Documentation
Integrations
Zowie Logo
Zowie
Total integrations: 8
  • Aircall
  • Better Stack
  • Dropbox
  • Dropbox Business
  • Duda
  • Freshchat
  • Gmail
  • Gorgias
  • Help Scout
  • Instagram
  • Intercom
  • LiveChat
  • Loom
  • Microsoft Excel
  • Pipedrive
  • Site123
  • Sitecore Experience Manager
  • TeamViewer
  • WhatsApp Business
  • Zendesk Chat
  • Zendesk Support Suite
  • Zoho Assist
  • Zowie
Zendesk Chat Logo
Zendesk Chat
Total integrations: 17
  • Aircall
  • Better Stack
  • Dropbox
  • Dropbox Business
  • Duda
  • Freshchat
  • Gmail
  • Gorgias
  • Help Scout
  • Instagram
  • Intercom
  • LiveChat
  • Loom
  • Microsoft Excel
  • Pipedrive
  • Site123
  • Sitecore Experience Manager
  • TeamViewer
  • WhatsApp Business
  • Zendesk Chat
  • Zendesk Support Suite
  • Zoho Assist
  • Zowie
Top Alternatives
Zowie Logo
Zowie
Zendesk Chat Logo
Zendesk Chat
See all alternatives
Company Details
Zowie Logo
Zowie
  • By Zowie AI Inc.
  • Located in New York, NY, United States
  • Founded in 2017
Zendesk Chat Logo
Zendesk Chat
  • By Zendesk, Inc.
  • Located in San Francisco, California, United States
  • Founded in 2007