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Airbase Logo
Airbase
4.8
(1,487)
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Airbase Reviews & Product Details

Airbase Overview
What is Airbase?

Airbase is a modern finance and expense management platform that automates and streamlines financial processes. It offers a suite of features that include virtual cards, spend management, and real-time expense tracking. Additionally, Airbase integrates with various other business tools such as payroll, accounting, and invoicing systems, making it a one-stop-shop for all finance needs.

Company Airbase Inc.
Year founded 2017
Company size 51-200 employees
Headquarters San Francisco, CA, USA
Social Media
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Airbase Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Training Documentation
Languages English
Airbase Features
Approval Workflow
Audit Trail
Automated Expense Categorization
Budget Tracking
Corporate Card Reconciliation
Credit Card Integration
Custom Reporting
Customizable Rules
Dashboards & Analytics
Data Export
Duplicate Detection
Expense Reporting
Fraud Detection
Integration with Accounting Software
Mileage Tracking
Mobile Access
Multi-Currency Support
Multi-language Support
OCR Technology
Per Diem Management
Policy Compliance
Real-time Notifications
Receipt Scanning
Reimbursement Management
Role-Based Permissions
Tax Compliance
Third-party Integrations
Time Tracking
Travel Expense Management
User Management
Airbase Media
Airbase video thumbnail
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Airbase - Airbase Homepage
Airbase Screenshots
Airbase screenshot 1
Airbase screenshot 2
Airbase screenshot 3
Airbase screenshot 4
Airbase screenshot 5
Airbase Homepage
Airbase Homepage
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: May 09, 2025
Airbase Logo
1,487 Airbase Reviews
4.8 out of 5
Mid Market (51-1000 emp.)
Sep 28, 2023
 Source
Overall Rating:
5.0
JS
James S.
Founder
Share
"Best vendor system"
What do you like best about Airbase?

It is user friendly. Processing invoices and bills can be monitored on a day to day basis. It is useful as well in integrating it in Quickbooks. Easy to implement. Customer support are very helpful 24/7.

What do you dislike about Airbase?

I do not see any disadvantages in using Airbase 100%

What problems is Airbase solving and how is that benefiting you?

Monitoring payments, vendor payments.

Small Business (50 or fewer emp.)
Sep 28, 2023
 Source
Overall Rating:
5.0
RB
Ryan B.
Founder
Share
"Great Software for accounting!"
What do you like best about Airbase?

I like the user-friendly approach and intuitivness of the app. It allows me to easily manage my expenses, pay invoices, etc.

What do you dislike about Airbase?

I do not like that cards get locked for not uploading reciepts or not using them.

What problems is Airbase solving and how is that benefiting you?

It is allows us to not have to have a controller or accountant on site, in order to pay invoices and manage expenses.

Mid Market (51-1000 emp.)
Sep 28, 2023
 Source
Overall Rating:
5.0
SA
Sabih A.
Founder
Share
"Excellent Expense/Reimbursement System"
What do you like best about Airbase?

The ease of use from an Admin and end user perspective.

What do you dislike about Airbase?

Nothing as of yet. They constantly evovle the product.

What problems is Airbase solving and how is that benefiting you?

Direct integration with NetSuite. Having Expenses and employee reimbusrmeents in one system.

Mid Market (51-1000 emp.)
Sep 28, 2023
 Source
Overall Rating:
5.0
JL
Jay L.
Solution Consultant
Share
"A great platform!"
What do you like best about Airbase?

How easy it is to upload receipts and navigate through the mobile app, Airbase also does an excellent job auto scanning receipts

What do you dislike about Airbase?

There are features I'm not sure how to use it. As an example, i see there is a "Transactions" tab on my mobile app, but not sure what it does

What problems is Airbase solving and how is that benefiting you?

Reimbursement can take a long time, and Airbase make this process much shorter by auto scanning the receipts and it works really well

Mid Market (51-1000 emp.)
Sep 26, 2023
 Source
Overall Rating:
5.0
DS
Darwin S.
Founder
Share
"Amazing, flexible and convenient"
What do you like best about Airbase?

The combination of virtual and physical cards makes paying for services and other business expenses so easy. Being able to email your receipts directly to Airbase makes reconciliation easy.

What do you dislike about Airbase?

Would like to see integrations with 3rd party services (Uber).

What problems is Airbase solving and how is that benefiting you?

Ease of setting up new vendors.

Mid Market (51-1000 emp.)
Sep 26, 2023
 Source
Overall Rating:
5.0
VJ
Valerie J.
Founder
Share
"Intuitive platform to streamline AP"
What do you like best about Airbase?

Tech friendly, user friendly, virtual cards, constant updates

What do you dislike about Airbase?

Integration with NS, approval process, subsidiaries, want to be able to built more custom functions, needs more robust reporting

What problems is Airbase solving and how is that benefiting you?

Integration with NetSuite, such as amort schedules

Mid Market (51-1000 emp.)
Sep 26, 2023
 Source
Overall Rating:
5.0
RL
Ronalynn L.
Founder
Share
"User Friendly"
What do you like best about Airbase?

Airbase is very user friendly. I was able to learn the system fairly quickly and easily. I use Airbase daily for AP processing and expense reports review. Airbase has a pretty good record export that has been updated through time.

What do you dislike about Airbase?

I think that not having real time support like a "chat" option is one of my main issue. I also hate that there are so many things that needs to go through support rather than being able to handle on our end like unapplying payments.

What problems is Airbase solving and how is that benefiting you?

The OCR is one main benefit that is very useful on day to day.

Mid Market (51-1000 emp.)
Sep 26, 2023
 Source
Overall Rating:
5.0
EF
Emily F.
Hr Business Partner Ii
Share
"Easy, Simple, and Life-Changing"
What do you like best about Airbase?

Airbase was really easy to implement, the documentation is straightforward, and the site is really customizable to meet our needs.

What do you dislike about Airbase?

I would like to have departments auto-coded to users.

What problems is Airbase solving and how is that benefiting you?

Airbase is making the PO process more streamlined allowing us to get the vendors and services we need faster, as well as makes expense management easier and therefore reimbursements are processed sooner- making employees happy

Mid Market (51-1000 emp.)
Sep 26, 2023
 Source
Overall Rating:
5.0
AI
A I.
Founder
Share
"Very Useful and Streamlined"
What do you like best about Airbase?

I love the easy to use and powerful automation features, and the organization of reimbursement data.

What do you dislike about Airbase?

It can take a while to learn to organization structure.

What problems is Airbase solving and how is that benefiting you?

It is streamlining the reimbursement process

Mid Market (51-1000 emp.)
Sep 26, 2023
 Source
Overall Rating:
5.0
RC
Rahaima C.
Founder
Share
"Evolving tool!"
What do you like best about Airbase?

My team and I have been using Airbase for about seven months now. While there are some general issues, the Airbase team has been working closely with my team and me to help resolve them in a timely manner. I appreciate that AP, reimbursements, and credit cards can all be managed in one system. Support is also responsive, which is the biggest win for me.

What do you dislike about Airbase?

There are some integrations that are not a part of Airbase yet. However, my team and I have communicated them to Airbase's team and they've assured us they're in the pipeline.

What problems is Airbase solving and how is that benefiting you?

The expense report interface is slowly evolving and that's really going to make the process more efficient for us soon.

Mid Market (51-1000 emp.)
Sep 26, 2023
 Source
Overall Rating:
5.0
LS
Lucy S.
Senior Customer Success Manager
Share
"Easiest to use & Best Expense Management tool!"
What do you like best about Airbase?

I love that I use Airbase daily but it takes up a small fraction of time as I'm able to effectively and efficiently complete my necessary tasks, including approving team expenses, submitting reimbursements, requesting funds, etc. It is incredibly intuitive to use with no training or previous knowledge required to quickly complete tasks - all I could ask for!

What do you dislike about Airbase?

I have not run into any functionality limitations - this is the most robust spend management tool I've used while still being incredibly simple. I have used 3-5 competitors and airbase has been adopted into all aspects of our business across all departments including marketing, customer success, people ops, finance, accounting etc. I love that airbase is easy for anyone regardless of department to quickly execute any tasks

What problems is Airbase solving and how is that benefiting you?

Before airbase we had multiple systems to support the same use cases so airbase allowed us to consolidate into one solution and use it across our entire organization. Expensing is simple with fast reimbursements, it's easy to keep track of individual spending, team spending, and project spending. One system of record has been incredibly helpful for a system of record

Mid Market (51-1000 emp.)
Sep 26, 2023
 Source
Overall Rating:
5.0
SS
Serafina S.
Founder
Share
"Senior Accountant Capabilities"
What do you like best about Airbase?

The capability to three way match invoices, receipts and receiving docs is way easier with Airbase as Airbase pulls the quantities.

What do you dislike about Airbase?

Sometimes the syching process is delayed which can delay close timeline.

What problems is Airbase solving and how is that benefiting you?

Connecting the PO to the invoices and pulling in quantities directly.

Mid Market (51-1000 emp.)
Sep 26, 2023
 Source
Overall Rating:
5.0
KD
Kelly D.
Founder
Share
"Ease of Use is Top Notch"
What do you like best about Airbase?

I love being able to submit receipts to my airbase inbox. The functionality is super convenient to be able to send things as needed without having to track the receipts down later. Also, the interface is super user-friendly and clean.

What do you dislike about Airbase?

I would say there are no complaints or dislikes with using Airbase. I have yet to have a negative experience while using Aribase.

What problems is Airbase solving and how is that benefiting you?

Airbase is solving expense reimbursement, and getting my expenses paid quickly with no issues!

Mid Market (51-1000 emp.)
Sep 21, 2023
 Source
Overall Rating:
5.0
Pratham G. avatar
Pratham G.
Article Assistant
Share
"Ease in managing expenses"
What do you like best about Airbase?

The best part about airbase is that the platform offers integration with the bunch of other apps which helps in managing expense automation and taking approvals from management and other team members.

What do you dislike about Airbase?

The most frustrating part about airbase is that it does not support recurring payments which is like the most basic requirement for businesses to pay off regular vendors.

What problems is Airbase solving and how is that benefiting you?

Airbase provides integration with slack as a part of integration with other apps. This helps in taking quick and smooth approvals from the reporting managers which ultimately saves time and efforts. That is why I consider it very efficient.

Mid Market (51-1000 emp.)
Sep 18, 2023
 Source
Overall Rating:
5.0
AS
Andrea S.
Founder
Share
"Airbase Ease of Use Review"
What do you like best about Airbase?

The easiest thing to use is uploading receipts.

What do you dislike about Airbase?

Nothing! I've had no problems with Airbase

What problems is Airbase solving and how is that benefiting you?

Making expense management easy to use for a large company

Mid Market (51-1000 emp.)
Sep 15, 2023
 Source
Overall Rating:
5.0
KW
Kristen W.
Founder
Share
"User Friendly"
What do you like best about Airbase?

Airbase has a very simple and clear interface. The system is easy to learn and navigate.

What do you dislike about Airbase?

I do not use airbase enough to have a dislike at this time.

What problems is Airbase solving and how is that benefiting you?

Expense reporting is very simple. Adding in pictures of recepits is helpful.

Mid Market (51-1000 emp.)
Sep 14, 2023
 Source
Overall Rating:
5.0
KT
Karla T.
Clinical Account Manager
Share
"Great tool!"
What do you like best about Airbase?

Airbase is easy and simple to use. It is very straight forward from a leadership perspective. You can see the expenses in as real time as I would expect and can approve them quickly. Uploading expenses is also very user friendly and asks all the important information to send to my supervisor. It is very transparant to see all historical events in one place.

What do you dislike about Airbase?

I cannot think of anything I do not like.

What problems is Airbase solving and how is that benefiting you?

Airbase provides a simple software solution to managing expenses by our team as well as our own, and keeps all of these records organized.

Mid Market (51-1000 emp.)
Sep 13, 2023
 Source
Overall Rating:
5.0
CH
Carrie Sue H.
Clinical Specialist
Share
"Ideal for easy reimbursement for travel"
What do you like best about Airbase?

Airbase covers all bases. I use it for business travel and am able to submit my expenses easily and quickly. They are sent over to my manager for review and then in very little time, back in my bank account. They also provide an airbase travel credit card with a limit set by the company for expenses up front. The platform is super easy to use and track what I have submitted. Very happy with it.

What do you dislike about Airbase?

I have not encountered any big issues with airbase. Some of my expenses do not pull over when dowloaded with all the correct information and I have to fix that manually. It is an easy process though and I think that will be fixed with time.

What problems is Airbase solving and how is that benefiting you?

Getting expenses submitted easily with proof and getting reimbursed in a timely manner. Super easy to use.

Small Business (50 or fewer emp.)
Sep 08, 2023
 Source
Overall Rating:
5.0
DS
Darko S.
Founder
Share
"Fantastic Solution For Startups"
What do you like best about Airbase?

Their starter program gives us all the tools to maximize efficiency in our AP & vitrual cards while giving us time to grow with the platform as the business grows.

What do you dislike about Airbase?

All the funds need to be prefunded, which is ok. But I would have prferred to get the spend on credit with 30 day terms like some of the other providers offer these days.

What problems is Airbase solving and how is that benefiting you?

It enables us to run all of AP and control spend with just one person on the team. This is a fantastic benefit as it limits the expense we have to incur on the G&A side.

Mid Market (51-1000 emp.)
Sep 08, 2023
 Source
Overall Rating:
5.0
Christine V. avatar
Christine V.
Director Of Customer Success
Share
"Great for small and large companies!"
What do you like best about Airbase?

The best features about Airbase are the flags; I truly appreciate being reminded to add receipts. The other feature that I find to be very useful is the ability to breakdown costs by vendors, months, departments, you name it!

What do you dislike about Airbase?

The downside of Airbase is that I wish I could re-assign an invoice that incorrectly was assigned to me. I have to write a message on it to then have accounting re-assign it. Overall not a huge issue.

What problems is Airbase solving and how is that benefiting you?

One of the more highlighted challenges as a business leader was to really have quick and clear insights for spending, vendor, and invoice management. With Airbase, it's a one-stop-shop!

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