Airbase Reviews: 4.8/5 — Highly Rated

When submitting an expense through Airbase, its ability to read receipts and auto-fill in the information makes the process very easy. Additionally, as a manager, having clear visibility into what has been approved and where it is at in the process makes sure my team is confident they are reimbursed on time. Typically submitting expense reports is something the team dreads submitting due to the amount of time it takes to submit everything, but Airbase's user experience is top-notch. Finally, it is very helpful to be able to see the total amount you have been expensed to manage your own bills that are being charged on a personal card for business expenses.

I wish it was easier in Airbase to create a full "expense report" of all expenses for a single trip at the same time rather than needing to submit each expense one by one. This would help understand the cost of each trip for both the employee and their manager.

The biggest problem Airbase is solving for my team is reducing the time it takes to submit expense reports, which frees up their time to be productive in their work. It also provides an easy format for me as a manager to view all expenses in one place and understand what each fee entails.

Airbase is incredibly easy to use when submitting requests for payment or reimbursement. I love how I can follow the approval process and get updated. I also love how our finance team can adjust the line of approvers based on my selected category. For example, if it's something for my team, it goes to my manager, but if it's part of a company initiative, it moves to the correct department to be approved.

My only dislike would be the inability to submit recurring payments. We can sign up for an annual audiobook subscription as part of our benefits. However, we have to remember to resubmit every year for a new card or submit the receipt for reimbursement. This isn't a huge issue, but would be a bonus if Airbase could accommodate subscriptions.

Airbase makes submitting and reviewing payment requests quick and easy. We get what we need approved in a short amount of time without having to reach out to each person individually to see why something isn't moving.

I like the Airbase Home sidebar that helps me stay organized, toggling between my Dashboard to track my missing expenses, plus having visibility to see my team's missing expenses which is especially helpful to get my boss' receipts turned in. This is an excellent perk for an Executive Assistant!

Airbase works best by having many different cards, one for each vendor vs. using budget grouping, for example, all of your shipping into one area; for Airbase, you'll need a UPS card, a USPS card, and a FedEx card for best tracking purposes. This has taken some time to get used to, and I'm still not sure where I stand on it.

Airbase has solved a lot of online vendors denying payment at checkout, which often happened with our last vendor, Gusto. I can also have insight and approval for my contractor's invoices, being apart of that process with the Finance Team.

Interface is an absolute treat even for those who are not very techsavvy. Our employees are in all age ranges and everyone agrees that there was minimal training required converting into the airbase system

Our company is a big Airbase fan so far, so nothing to share here

The software has allowed for a very transparent and streamlined process within our company. A few clicks and you can go on about your day

I like being able to track spend on virtual cards with recurring amounts, and it's easy to create requests and get them approved. Honestly best expense platform I've used recently!

It took me a second to figure out how to upload receipts when they're needed, and the settings for recurring payments and single ones were a little unclear the first time I used it.

Airbase helps keep business expenses simple and on track for our team. It's easy to request funds with links for the services our org already uses, and I know if something is in a dropdown I'll probably get approved for it.

I work at Weights & Biases, and we recently transitioned from Expensify to Airbase. I've had plenty of experience w/ Expensify in the past but never used Airbase, and within just a few weeks of usage there's no going back. The interface is incredibly easy to navigate and the ability to just forward email receipts to an inbox and have Airbase automatically recognize the merchant, date, and charge, and with literally two clicks create a reimbursement request -- so much faster than anything I've used in the past. Love Airbase and can't recommend it enough.

Haven't found any downsides yet! Nothing to complain about.

Expense management for employees

I enjoy the simplicity of using Airbase, and submitting my payments and receipts in just a few minutes. The platform is sleek, modern, and so intuitive that I was able to figure out how to use it right away, without any training necessary! It is as straightforward and intuitive as it gets :)

I have been using Airbase to submit all of my receipts for our tools and accounts and must say, there is nothing that comes to mind that I dislike about the platform.

The problem that I am solving with airbase is the annoying back and forth with handling and reconciling receipts for my tool stack accounts, and account profiles, between myself and office management team. With Airbase, I can do it all in just a few minutes.

I love that it keeps up with my spending and its super easy to use and navigate

I have no dislikes about airbase its a wonderful way to keep track of spending

How much i spend

- Great expense creation flow, including automated receipt info extraction - Great expense approval and tracking flow! Very easy to find the status of expenses - Have used 1-2 other expense tracking platforms, but they're all old and clunky; not Airbase! The UI is slick and responsive, with features easy to find.

- Not much -- it's pretty solid! - Sometimes, the automated receipt extraction takes a bit longer than it would take to input the data directly. But, I still like the feature - Was a bit tricky to find one or two features, but after playing around in the UI a bit I found them without much hassle

- We submit expenses through Airbase. The automated receipt info extraction helps a lot, and the UI is pretty straightforward + minimal, unlike competitors, which can be very complicated - As part of expense management, we need to approve expenses; that whole process is very easy + intuitive (including getting notified when expenses are submitted and need a review) - Tracking current and historical expenses is functionality we need (which Airbase provides!)

I've used similar products in the past, but Airbase is so much better by making it easy to submit and take action on expenses.

Everything just feels and looks tiny, which makes it hard to use, like when trying to tap on an item in the mobile app.

As a manager it solves having my team be able to easily and quickly expense items in a specific timeframe in order to get reimbursed on time.

The ease of Airbase's UI compared to previous old, clunky expense management tools we've used makes submitting, reviewing, approving, and tracking an expense feel easy and not something employees dread. Also, Airbase's Slack integration is extremely useful for managers approving expenses, resulting in employees receiving reimbursements very quickly and efficiently.

Being able to submit multiple reimbursement requests from a single UI will be helpful as an optimization, but the current experience is great as is and we don't have major dislikes.

Airbase is helping companies run efficient expense management, approval, and budget tracking process. As a manager, it makes it easy for me to review and approve expenses quickly, and as an employee, I have a peace of mind that I'll be receiving reimbursement quickly. Airbase's UI is modern and feels like using a consumer application, which is a breath of fresh air.

Airbase houses our reimbursements, credit card charges,and allows us to implement controls over spend

The customer service can be slow, it isn't easy to customize with Netsuite additional tags beyond department

We are able to pay for expenses and automate account coding in real time

Airbase virtual credit cards make approved purchases easy for our team. Plus, the Airbase app makes capturing on-the-go payments a piece of cake when traveling!

I can't think of any cons. Airbase is a user-friendly platform and mobile application.

Airbase has helped our team streamline reimbursements and provides our team with the flexibility needed during travel.

Airbase makes it super simple to automate internal spend requests to simplify operations across our team. It truly does make it easy for teams to request, approve and execute spending needs and is key to allowing us to streamline our field management efforts. The automation of creating virtual cards and PO's is great and makes life easier for us.

I don't have anything that I dislike about Airbase. The only comment I would make here is that like any tool, there's a bit of a learning curve. However - after you do 1 or 2 requests it's super simple to use.

Streamlining operations related to spend. We use it for marketing, sales and other operational expenses and it makes my life way simpler.

How straightforward and user friendly the platform is. I don't have too many receipts here at Scoop but it took me all of 5 seconds to figure out how to submit expenses and leverage the virtual card feature. What's nice is there's not this weird extra step of having to create a report and then add the receipts to that — you literally just drag and drop, select a few fields, and then poof! Off to reimbursementland.

I haven't run into anything I dislike as of yet. I'm also not a mobile user but interested in trying out the iOS app and seeing how that experience compares to desktop.

I always put reciepts at the very bottom of my to-do list (even though it's my money!). Having a solution like Airbase that makes it stupid simple to get reimbursed goes a looooong way in encouraging me to actually do the reimbursement in the first place.

As a manager, Airbase is the only tool you'll need to stay on top of your team's expenses and spending. The two best features for me are the Airbase dashboard and virtual cards. The dashboard highlights key metrics like a summary of the expenditure, pending approvals for my whole team, and all transactions I've approved and denied within the last 45 days, which are very useful when tracking spending. The virtual cards come in handy when running different campaigns, allowing us to stay organized and not overspend.

Currently, there is nothing that I dislike about the product. My team finds everything straightforward and user-friendly when submitting reimbursements, and I can say the same about managing them! Overall great product!

The simplest way to put it, Airbase helps me execute my budgetary goals. The dashboard offers a form of accountability that allows me to stay on track and the virtual cards help insure I don't overspend!

Airbase makes the experience of submitting expenses quick, easy, and intuitive. I love how when you upload the receipt, it auto-fills the rest of the information.

When I click on "Approved" I wish it defaulted to the paid expenses rather than unpaid.

Getting refunded for company-approved expenses.

Easy of use. If I need to expense something it takes me about 2 minutes or less

Mobile app can crash from time to time, but that can always be fixed

Expense Management

Setup is quick, straightforward and everything goes through relatively quickly. We use Airbase internally for our reimbursements, and our previous process was with another vendor that had a convoluted interface and too many clicks. The longer the process is (compared to what I want to get done), the less likely I am to do it, and I'm happy to say that Airbase has made it much easier to submit my receipts for reimbursement, and get everything approved by our AR team.

I'm not aware of any downsides, as I don't use things like the Invoice feature for sending externally. The only complaint I may have is that sometimes I'll have a reimbursement request flagged as duplicate (our budgets for phone and internet are the same and must be uploaded separately), even if the category selected is different and there's a different receipt attached. It's easy enough to click "Review" and then approve submission of both, though, and the interface makes it pretty clear that's a thing you can do.

As we're all working from home now, we have certain stipends (supplies, monthly bills, etc) that can be reimbursed. With our previous vendor, it was a tedious process to submit the details of the transactions (it would often try to override my input with auto-scanned input that wasn't always correct), and I haven't yet seen Airbase try to take the wheel from me, so to speak. It's also very transparent as to where in the process everything sits as far as requests go.

Favorite feature as an end user of Airbase is being able to email my receipts in. Let's be honest, taking photos of your receipts is annoying. Nowadays everyone has "email me a receipt" or digital receipt as an option and I can just forward that into airbase like its my personal expense secretary. Also I travel a lot and deal with different currencies but Airbase handles the conversion into USD so I don't have to worry.

The scanning sometimes can be wonky and it won't pull the correct merchant name but its a pretty small inconvenience.

Handling reimbursements. We have a large team around the world and just cover expenses then send in reimbursements. Its easy for us to get paid quickly for things we expense on the company which gives me no hesitation using my personal card for work expenses.

The automated nature of a/p -- the notifications cross-departmentally. Spend limits and general oversight. Email receipts that automatically upload.

It would be great if there was an application to seamlessly integrate into a mobile phone.

Transparency, spend limits, employee reibmursement

I like the app's interface, and how easy and intuitive it is to use. Also, the option to use virtual cards when the physical card is not available is amazing. Submitting receipts and requesting reimbursements is very very simple.

I did not encounter anything that I have disliked so far, neither on the website nor the app.

Individually I can say that mostly for reimbursements and budgets. Our company has a monthly balance, which can be used for company lunches, etc., and we use it for home office supplies reimbursement requests as well. It has made it easy to both request and receive reimbursements and funds.

Whether it's dealing with my own expenses/reimbursements/bills or keeping an eye on all the cards and virtual cards my team has, the tools give me a clear view.

I've had a bit of trouble with the round trip mileage expense entry screen being buggy and miscalculating and/or never submitting.

Compared to Divvy, Airbase reduces the administrative load without losing any of the clarity or accountability. It's also flexible enough to handle the exceptions and oddities that come up in real life.

The receipt auto-scanning is the best! It takes care of all the required info for you and all you have to do is upload the receipt, click submit. Two steps and you're done!

Was a little tricky to link my bank account on mobile, I would recommend using the desktop browser to add that info and from there you can continue using the app or mobile to do everything.

Have a company expense to submit? Airbase allows you to submit your expense with no effort.

Airbase platform is perfect for a fresh startup that needs that financial infrastructure. It brings together all important tasks (Invoicing, Purchase Orders, Virtual Cards and Bill Payments all in one.

Enhancements and software modifications take a long time to be implemented (filtering, reporting, configurations). Need to speed up turnaround time for those items that are minor in nature.

Purchasing (POs) and Invoicing with the 2 way match.

I've used a couple different reimbursement platforms in the past and I like how easy to navigate Airbase is. I often have to approve reimbursements our remote employees and Airbase makes it easy to set up "max amount" rules and track users as they take advantage of various stipend policies. I also LOVE the virtual card option!! I have a platform that I subscribe to for an annual purchase, and I don't have to worry about remembering when that needs to be updated or track down someone remotely that has a card. This is so easy to use and saves me so much time!

Sometimes I can get lost tracking things if I'm not paying attention to the pre-set filters on some pages (pending, approved by me, approved by all, etc). Otherwise it's really easy to navigate.

Airbase is our reimbursement tool for our US-based employees. One place for us to track all outgoing expenses and reimbursements. The finance team compares their reporting to overall spend and it's so easy!

Airbase is super user-friendly. I was able to download the app, and with no training I submitted my first expense in about 2-3 minutes. Long gone are the days of compiling receipts and filling in excessive details.

Sometimes I have trouble with submitting things for approval with the app. When I try to submit the expense it just won't submit. It doesn't give me any errors or anything, it just won't submit. I can usually accomplish this on the website, which I never have any problems with.

I am tracking my work-related spending whether I'm traveling for work or buying office supplies. Airbase allows me to view all my charges to my corporate card and it automatically categorizes the expenses or reimbursement requests. The biggest benefit I see is that it saves me a ton of time when creating expense reports.

a monkey could use it. butt seriously, I didn't need a tutorial when I started, my team just said to use it

my VP stoped approving my cell phone lol .., in all honestly I dont dislike anything

personally as a sales rep, time savings. for mgmt I would imagine its streamlined allocations and visibility

Once My invoice is submitted, Airbase seamlessly exports the expenses along with invoices. I can easily track the approvals and the most impressive feature is that I will get notified once My Bill payment is approved! I can also easily integrate it with Slack.

Nothing so far. The existing features seem sufficient to me. Everything works perfectly fine.

I am able to manage My expenses easily with Airbase and am able to reimburse the spending through My organization. I am productive in a way that I need not worry about My expenses once I submit them in Airbase.

I like the functionality and layout of Airbase.

One thing I dislike about Airbase is that sync errors to Netsuite are common.

Airbase is helping us manage our spend with the use of purchase orders and levels of approval.