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BambooHR HRMS & HCM Software logo
BambooHR
Streamlined HR Management
4.5
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BambooHR Reviews: 4.5/5 — Highly Rated

BambooHR Overview
What is BambooHR?

For anyone looking to manage payroll and HR minus the stress, Bamboo HR comes with extensive features that include document storage, benefits tracking, time-off management, and an organizational chart with employee onboarding. The intuitive interface is easy to use for anyone who wants to get started with an all-in-one solution It also comes with built-in HR apps, compensation tools, and hiring and onboarding features. Bamboo HR can also deliver powerful insight into employee data, double data entry tracking, and numerous automation options.

Company BambooHR, LLC
Year founded 2008
Company size 201-500 employees
Headquarters Lindon, Utah, United States
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BambooHR Product Details
Capabilities
API
Segment
Small Business
Mid Market
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Training Documentation
Languages English
BambooHR Features
API & Integrations
Benefits Administration
Career Development Planning
Compensation Management
Compliance management
Customizable Dashboards
Document Management
Employee Database
Employee Engagement
Employee Lifecycle Management
Employee Recognition
Employee Scheduling
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: September 05, 2026
BambooHR HRMS & HCM Software logo
1,911 BambooHR Reviews
4.5 out of 5
Small Business (50 or fewer emp.)
Mar 31, 2019
 Source
Overall Rating:
3.0
AP
Aj P.
Owner
Share
"BambooHR was one of my first companies choice when it came to HR Software"
What do you like best about BambooHR?

It was very easy to get around, there was many features, even so, It had so many features we did not get to use the functions fully due to the fact that we did not need many of them, leaving us to have the ability to be able have other opportunities for tools as the company grew. I loved the easy accessibility.

What do you dislike about BambooHR?

I did not get a chance to find anything to dislike, or Should I say, There were not any reasons to dislike the service.

What problems is BambooHR solving and how is that benefiting you?

It helped our company streamline the Human Resource Process, eliminate the cost of a HR person who would cost three times as much as the service but without all the features and functions.

Mid Market (51-1000 emp.)
Jan 07, 2019
 Source
Overall Rating:
3.0
KF
Kathleen F.
Partner Advocate/Executive Assistant To Ceo
Share
"Good platform for small or start-up companies"
What do you like best about BambooHR?

It's easy to use in adding employees, searching for employees and updating basic information. The ability to export information into Excel or CSV files is convenient as well.

What do you dislike about BambooHR?

The organization chart function is pretty hard to view and the permissions are often difficult to navigate or adjust the default on. Seems to make things too difficult at times.

What problems is BambooHR solving and how is that benefiting you?

Fast growing start-up that needed a HR platform as the team grew to track employee, career growth and for onboarding and off-boarding.

Mid Market (51-1000 emp.)
Dec 31, 2018
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"Bamboo Review by a Recruiter"
What do you like best about BambooHR?

Attractive interface and very intuitive for end user.

What do you dislike about BambooHR?

Doesn't integrate with our ATS (or must be cost prohibitive for a smaller company if it can interface with Jobvite)

What problems is BambooHR solving and how is that benefiting you?

Recruiting uses to post our job requirements to our company website and collect submittals.

Mid Market (51-1000 emp.)
Dec 27, 2018
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"Way to keep track of employees"
What do you like best about BambooHR?

Can see the org chart for the company and know how we’re set up

What do you dislike about BambooHR?

Doesn’t feel like there are enough uses for it to be a stand alone product

What problems is BambooHR solving and how is that benefiting you?

Knowing who is employeed, when they started, vacations, etc

Mid Market (51-1000 emp.)
Nov 08, 2018
 Source
Overall Rating:
3.0
KF
Kathleen F.
Organizational Effectiveness Manager
Share
"Very Basic HR Platform"
What do you like best about BambooHR?

It's relatively easy to use in regard to basic functionality such as adding new employees, requesting time off, etc. The app is also simple to use and access for our team.

What do you dislike about BambooHR?

A lot of the more detailed functionality is lacking (the org chart is difficult to view and edit) and access levels can be too complicated.

What problems is BambooHR solving and how is that benefiting you?

Providing an HR platform for our growing start-ups onboarding and compliance needs.

Mid Market (51-1000 emp.)
Sep 12, 2018
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"Easy to use "
What do you like best about BambooHR?

Bamboo is quite user friendly and easy to access

What do you dislike about BambooHR?

Limited function to export needed information

What problems is BambooHR solving and how is that benefiting you?

Provides easy access to company wide employee time in and time out as well as vacation days and basic info

Mid Market (51-1000 emp.)
May 01, 2018
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"Bamboo for Business"
What do you like best about BambooHR?

It's relatively easy to use. It's a fine tool for small, single location companies.

What do you dislike about BambooHR?

While it's easy to use and the customer service team is very responsive, I find the tool very limiting. Their goal, performance review, and feedback features are very limiting, and we ran into an issue using the onboarding tool across offices. The company is also not very forthcoming with their product roadmap.

What problems is BambooHR solving and how is that benefiting you?

We needed a centralized HRIS tool. It's served well as a directory and the reporting function is ok.

Small Business (50 or fewer emp.)
Apr 24, 2018
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"Bamboo HR is Good, but Bamboo Payroll is Awful"
What do you like best about BambooHR?

On the HR side, things work like they should. The reports aren't always the most logical, and custom reports are limited, but the applicant tracking system is great and as an administrator and employee the HR side is pretty good.

What do you dislike about BambooHR?

The payroll system. Bamboo completely tarnishes their reputation by partnering with Execupay- my experience with Bamboo is awful because of their relationship. Execupay reps are neither particularly helpful nor responsive. Their reports tend to be available only as PDFs, which is not useful when you need to do more than spot check.

What problems is BambooHR solving and how is that benefiting you?

My accounting department spends more time than they ever have reconciling payroll twice a month to make sure that Execupay hasn't made any issues. We have found several issues already related to data not syncing between the HR and Payroll site.

Mid Market (51-1000 emp.)
Apr 21, 2018
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"All your employees information in one place"
What do you like best about BambooHR?

You can save all your employees information here: PTO, performance review, employees' personal and job information, training, etc. It is very easy to use and to understand. You don't need any type of training before starting to use it,

What do you dislike about BambooHR?

I don't think it syncs with other Human Resources software. It would be great if the information from other payroll or training software would just connect and all the information would be automatically transferred,

What problems is BambooHR solving and how is that benefiting you?

Most of our employees information is in just one place.

Small Business (50 or fewer emp.)
Jan 26, 2018
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"Good site"
What do you like best about BambooHR?

Easy to get around and very functional.

What do you dislike about BambooHR?

I dislike the way it accumulates time off

What problems is BambooHR solving and how is that benefiting you?

Organizes employee list

Mid Market (51-1000 emp.)
Jan 22, 2018
 Source
Overall Rating:
3.0
AS
Amy S.
Regional Human Resources Director
Share
"Neutral in the likes of this product"
What do you like best about BambooHR?

Great Bamboo HR sales pitch for the product.

What do you dislike about BambooHR?

Not quite sure about the functionality of the product.

What problems is BambooHR solving and how is that benefiting you?

Applicant tracking and sourcing

Mid Market (51-1000 emp.)
Jan 05, 2018
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"Basic HR tool - not the best out there"
What do you like best about BambooHR?

Bamboo was the first system we had that stored all our HR type data in one spot. I really like being able to see historical data on my salary. When I was a manager I liked having access to my direct report's information so I could look up their birthdays and remember to celebrate them!

What do you dislike about BambooHR?

There isn't a lot of customizability on the admin side of things. It would be nice to run reports for information I need in my current role, but I have to rely on the HR team - who are the only admins - to do it for me. It would save both me and them time if I had some level of access between Administrator and general user where I could access the information I need without necessarily having full access to ALL salaries and other personal information contained within the system.

What problems is BambooHR solving and how is that benefiting you?

It's given us a centralized place to approve and track vacation requests, which has standardized processes for our managers. It's also provided nice historical data for personal use and managers if someone were to switch managers.0

Small Business (50 or fewer emp.)
Nov 16, 2017
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"Best"
What do you like best about BambooHR?

All is relevante fornis. Samsung tool and fast.

What do you dislike about BambooHR?

Nothing. ATS is Verly Moore Smg for ia and

What problems is BambooHR solving and how is that benefiting you?

Recruiting and advert

Mid Market (51-1000 emp.)
Jul 13, 2017
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"Good for small companies"
What do you like best about BambooHR?

Very user friendly. You don't need much training in order to use it. We get great feedback from our employees.

What do you dislike about BambooHR?

Customer service as a whole. BambooHR will send out updates that greatly impact how we use the system, but they don't tell us.

What problems is BambooHR solving and how is that benefiting you?

All HR data is house din one location. We are able to set up different groups so they can have visibility to what they need. The ability to run reports is great.

Mid Market (51-1000 emp.)
May 31, 2017
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"Great for U.S. Based Start Ups...but not for scale"
What do you like best about BambooHR?

Simple to administer and easy to understand UI

What do you dislike about BambooHR?

Reporting and analytics are really basic. They lack a lot of historical reporting and it does not scale internationally well.

What problems is BambooHR solving and how is that benefiting you?

Basic HR system that allowed us to transition from excel to a reasonable system. Organization Chart. Run basic reports.

Mid Market (51-1000 emp.)
Jan 04, 2016
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"New user to the system"
What do you like best about BambooHR?

I like that it alerts me when new colleagues join.

What do you dislike about BambooHR?

The number of emails I receive on a daily basis, rather than a roll-up. Would like to have 401 k info linked.

What problems is BambooHR solving and how is that benefiting you?

Aggregating all of our HR needs in one place.

Mid Market (51-1000 emp.)
Dec 16, 2015
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"I am a Sales Manager and I love bambooHR"
What do you like best about BambooHR?

I love that I can see all my PTO all the time and I can see my reports information really quickly and easily. It is also amazing for me to store my documents that I need to share with my team. IE. Offer letters, Raise information etc.

What do you dislike about BambooHR?

I dont like that I have to click into each persons name on my team to see balances for PTO I wish there was a quicker view. I also dont like that if I approve something that doesnt have PTO available against it it goes into the negative but doesnt really alert me.

What problems is BambooHR solving and how is that benefiting you?

Simply trying to consolidate where I have to find information on my reports.

Mid Market (51-1000 emp.)
Jan 31, 2024
 Source
Overall Rating:
2.5
DS
Diana S.
Founder
Share
"Good for smal--mid sized companies"
What do you like best about BambooHR?

The platform is very user friendly and very easy to understand what is going on and which steps to take Integrates easily with other tools

What do you dislike about BambooHR?

It is not very adequate for companies over 1000 employees as it starts glitching a lot Customer support can be quite slow to respond

What problems is BambooHR solving and how is that benefiting you?

Keeping track of employee data

Mid Market (51-1000 emp.)
Dec 12, 2023
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"This HRIS is better for smaller companies."
What do you like best about BambooHR?

I like that the system is pretty user friendly.

What do you dislike about BambooHR?

Performance review process is not the best. Also, some of the documents don't load properly for new hires when they need to sign documents for their first day.

What problems is BambooHR solving and how is that benefiting you?

N/A

Mid Market (51-1000 emp.)
Nov 30, 2023
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"Assistant store manager"
What do you like best about BambooHR?

Everything is organized and well spaced.

What do you dislike about BambooHR?

App crashes, slow app sometimes. Along with occasional bugs.

What problems is BambooHR solving and how is that benefiting you?

It helps managers have access to employee contact info; as well as performance trends

Mid Market (51-1000 emp.)
Oct 12, 2023
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"Solidly average"
What do you like best about BambooHR?

Bamboo has all the modules you'd need and expect of an HRIS. Form entry is easy.

What do you dislike about BambooHR?

The UI could be better. The back button sometimes takes me to the previous page, sometimes it has a different effect. It can feel slow and clunky. I find myself hunting to find information as I'd prefer less tabs and less folder options for the documents. Access level control is very detailed but it's almost too much to go through every individual option and level. Org chart navigation is horrible.

What problems is BambooHR solving and how is that benefiting you?

We need a place to store employee data and Bamboo allows us to do that.

Mid Market (51-1000 emp.)
Aug 29, 2023
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"I have experience with BambooHR."
What do you like best about BambooHR?

Bamboo Payroll! It is very user freindly!

What do you dislike about BambooHR?

It is very basic with reports. I need more information sometimes.

What problems is BambooHR solving and how is that benefiting you?

They have made Payroll so much easier and very user friendly!

Mid Market (51-1000 emp.)
Aug 01, 2023
 Source
Overall Rating:
2.5
AJ
Ashwini J.
Founder
Share
"BambooHR Review"
What do you like best about BambooHR?

It is a global and easy to use tool. Data management is very very clean and makes life easier for Administrator.

What do you dislike about BambooHR?

It is a simple tool and does not help in larger organization.

What problems is BambooHR solving and how is that benefiting you?

Having a global tool which is easy to implement and builds integration with other SaaS tools.

Mid Market (51-1000 emp.)
Jun 22, 2023
 Source
Overall Rating:
2.5
FG
Farrah G.
Founder
Share
"Best for small business, under 200"
What do you like best about BambooHR?

User friendly, intuitive, makes onboarding easy for new hires

What do you dislike about BambooHR?

Not a fully functional ATS, inconsistencies in reporting, EEO-1 reporting is not accurate, and difficult to update EEO categories for 300+ jobs, Bamboo is a great solution for small companies under 150-200 max. Difficult to connect to ADP for payroll purposes. Bamboo is putting in the work to fix some of their downfalls, just needs a year or two to perfect some of their modules.

What problems is BambooHR solving and how is that benefiting you?

Makes onboarding a smooth process, easy to get job descriptions signed

Mid Market (51-1000 emp.)
Jun 19, 2023
 Source
Overall Rating:
2.5
ME
Monica E.
Founder
Share
"Fantastic product as a HRS but not a great user experience from a recruitment perspective."
What do you like best about BambooHR?

Once the candidate has accepted the offer it's a seamless onboarding and integration process.

What do you dislike about BambooHR?

The ATS capabilities are not great and it's not user-friendly. It's difficult to search candidates and it would be great if there could be a question in the application that could disqualify candidates without having to work through all the applicants.

What problems is BambooHR solving and how is that benefiting you?

It's an all-in-one programme for us as a HR department and it's great how everything can be done online - paperless. The candidates also enjoy receiving our offer and then communicating via the platform.

Mid Market (51-1000 emp.)
May 31, 2023
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"Does its job"
What do you like best about BambooHR?

As an HRIS, it is a solid tool which does as it says on the tin. Some valuable insights and reports are provided, easy enough to navigate and a responsive support team. Would work particularly well within an SME which needs an all-in-one solution.

What do you dislike about BambooHR?

Reasonably strong employee reports, however, from an ATS perspective, there is a static number of options you can use to build a report from and you won't find basic information like average time to hire. As an ATS, it is no good, clunky UI experience, and the same goes for its use as an onboarding tool. I would love to see them be great one thing. That being said, if you are a smaller enterprise business and want an all-in-one solution, I think it will do really well for you.

What problems is BambooHR solving and how is that benefiting you?

We needed an HRIS & ATS and BAmbooHR seemed like an all-in-one solution for us. It has helped within the HRIS space, keeping track of employee details etc, but not so much within the ATS space.

Small Business (50 or fewer emp.)
Apr 18, 2023
 Source
Overall Rating:
2.5
IO
Isaac O.
Founder
Share
"The tool is good but the customer success experience is terrible"
What do you like best about BambooHR?

The tool is excellent, comprehensive, and, for the most part, easy to use. It seamlessly integrates with most of the additional tools we use. The pricing structure is competitive and getting the tool setup is fairly easy as well.

What do you dislike about BambooHR?

Getting support from their customer success team is a real pain. It takes a long time to get them to reply, and then just send you a link to read documents. I ended up looking for a third-party trainer to figure out how to get the most out of the tool. Their customer success team is very disappointing.

What problems is BambooHR solving and how is that benefiting you?

On the ATS side it can integrate seamlessly with LinkedIn, and all the test batteries we use and allow us to automate the workflows for the candidates so we don't need that many people to manage the recruitment side of the business.

Mid Market (51-1000 emp.)
Mar 10, 2023
 Source
Overall Rating:
2.5
MD
Maribelle D.
Founder
Share
"Switched from Bamboo to HiBob"
What do you like best about BambooHR?

the directory, the org chart, fairly intuitive user interface

What do you dislike about BambooHR?

less overall HR functionality, less customizability

What problems is BambooHR solving and how is that benefiting you?

organization, onboarding task lists, onboarding process tracking

Small Business (50 or fewer emp.)
Oct 25, 2022
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"BambooHR"
What do you like best about BambooHR?

Fairly user friendly, the interface is simple and clean, but not sterile.

What do you dislike about BambooHR?

I was sad to have to leave. The time tracking was unable to track multiple pay rates. I was disappointed that the payroll integration wouldn't work for our needs. It also lacked a robust HR component, LMS and Benefits Administration.

What problems is BambooHR solving and how is that benefiting you?

I did love the way my staff profiles were organized and this was the first time I used an ATS which was a game changer to help keep us organized and more effectively communicating, since the team could see comments.

Mid Market (51-1000 emp.)
Sep 29, 2022
 Source
Overall Rating:
2.5
DB
Denise B.
Talent Acquisition Manager
Share
"Super easy to use, but not a very strong tool for big organizations"
What do you like best about BambooHR?

Bamboo is very easy to use. The search box at the top of the screen allows you to look up forms, job postings, candidates in one place, Very little clicking to find what you need! Love the ability to send documents through the system to sign,no need for external Acrobat sign or Docusign.

What do you dislike about BambooHR?

It's not very robust. The reporting function is very limited and you can't always get the information you need or want out of it. The ability to customize the fields aren't great either - which leads to having to manually get information you want out of employee's profiles.

What problems is BambooHR solving and how is that benefiting you?

Bamboo has been a great system for managing employees, is easy to use and allows you to customize levels of access for employees and admins

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