BlueJeans Meetings Reviews: 4.3/5 — Solid Choice

Im not sure there is much i like about bluejeans. If i was to pick something it would be the ability to join the conference either by using the application on a pc or by dialing in using a telephone.

The user interface isn't great and, if you have more than 3-4 people on a video conference you get continuous drop-outs and connections failures. When in a conference call, and the chat window has been used, as soon as you exit the call all that information has disappeared.

Being able to link and have meetings with colleagues in Germany and Brussels, It has allowed us to communicate with them albeit with numerous failures and wasted time trying to get connected.

Quick to download, meets requirements for video calls.

Not widely used, basic UI doesn't offer mich more than basics

A hybrid team with in office and remote workers are able to effectively communicate.

BlueJeans meetings are easy to log in to in the bare minimum case.

Very few people use BlueJeans, which means I need to coach them on installing the program. The service runs slowly, has frequent audio issues, and is generally ineffective.

We are solving problems regarding online communication in groups.

The video quality was horrendous and blurry. I spent the majority of the time using it, trying to stay connected. The audio was spotty and garbled as well. It was like being on dial up .

Literally everything from the cost to the quality. Its not worth even a quarter what they charge. I cannot understand why theirs is so much worse than any other one i have used.

It is not helping me solve anything at this time. It is intended to help bridge the gap between users who are remote and cannot be in the same office. While it did provide a bridge of sorts, if you want to use video I would suggest not using this service at all.

It was the first video conference software that enabled external guests to connect without installing a program in their computers.

Worst customer service ever. First, they made charges in my credit card that wasn't included in the plan, and they never answered when I reached out to their support team. For worse, they send an email that the service won't be able to work in my country (Chile), despite that they charged me the full year. That's when I changed to Zoom, that is 1000% better.

Initially enabled their users' guests to have an easy setup for a video call using only a web browser. However, they lost track, and I do not know what they are doing today.

Nothing really, blue jeans seemed to be a suitable product for us but there were additional hidden costs and features not available as per the demo

The software, the support, the features everything. It is over complicated. The support did not take into consideration our time zone (despite reminders) and were calling me at 3am to assist me

We wanted a webinar software that was easy to use for us and the users, clients were unable to login due to the complicated registration process

I only use it when meeting with Facebook marketing representatives. It's nice to share screen and audio.

Reliability. Sometimes it works great and other times the entire program won't open at all.

Virtual meetings

The connectivity is a little better than zoom or MS team

Very distracting and hard to share files

Not easy to find the right buttons when sharing files and presentations. Its hard to see faces and present at the same time

Not much. The only beneficial thing was the recording of each breakout room when it functioned properly. At least a majority of the time, Bluejeans had serious issues with the breakout room.

It is not easy to use. So many glitches and technical issues that it is not even a good platform if it were free. We had to cancel several classes that had as many as 60 people in them because the breakout rooms were not working, screen share was not working, the whiteboard was not working, and folks kept getting booted out of the room and off the platform. We are a nonprofit that specializes in 1:1 tutoring, and when that cannot take place, everyone's time and efforts are wasted, and we do not make progress with our students.

None. It is not conducive or beneficial to the services that we currently offer. The recorded breakout rooms have been the only benefit to this date. We are actively searching for another platform.

Blue jeans is easy to get up and running on your computer, has single click URL function, and reasonably good video quality. It doesnt offer many unique capabilities, but is easy enough to work with.

Once I had finished my meetings on Bluejeans, I could not get the app icon to disappear off of my computer, meaning that it was taking up space on my computer and running in the background

BlueJeans, like other video conferencing tools, allows you to connect with more people, both on your team and others, especially in the times of COVID where we don't see each other face to face. It doesn't offer many unique capabilities but is a good tool for basic conferencing.

I like the feature where we can message the user at the same time during the call. Call Quality, User Interface

So far, there is nothing which i could add in this section.

We are using it for general meeting purpose. Usually when client has some concerns and they want an explanation, they call us through BlueJeans

I've used most/all of the collaboration platforms Teams, WebEx, Zoom, etc. Blue Jeans has a competitive feature set relative to its peers.

Poor audio quality and frequently dropped sessions

Remote work

It is not blocked by great firewall at least? Quailty is acceptable in China.

Not very reliable, sometimes slow: video and voice out of sync.

Slow, gets logged out.

Nothing stands out in particular, it's really mediocre at best

1) The scheduler function to initiate spontaneous meetings is clunky 2) the addition of multiple A/V devices is often troublesome 3) software hijacks other processes and doesn't close out properly. Video will freeze while audio keeps going despite attempting to close the program 4) UI overall outdated compared to competitors

Probably a cheap enterprise solution compared to competitor services

I like the simple yet pleasant interface, nice blue design, and i think the name is cool

Functionality is lacking in comparison with pretty much any other video conference platform. Laggy and glitchy.

It's laggy. The few times i used bluejeans to speak with my coworkers, all people who dialed in were showing as phone numbers. As an admin, i didn't even have the ability to rename them so that i knew who was speaking. It was a mess!

There is literally nothing I like about this platform.

Everything. Every time I have ever had a call scheduled with Bluejeans, it's always a struggle for everyone to get into the correct conference line. It's not user friendly. It's difficult to schedule and connect. The quality is terrible.

If anything, BlueJeans creates more problems. We've gotten to the point of frustration that we would just cancel calls altogether just because we couldn't connect.

Personal Meeting option with link that never expires.

Not as many people are familiar with BlueJeans. Meeting links expire and can never be revived, which is not useful for recurring meetings. Not very easy to toggle between Chat Everyone and Direct Messages. Cannot turn off audio, so impossible to monitor a meeting while using computer audio for another purpose. Reps have been easy to get in touch with (which is a plus) but usually are unable to fix the issue because it's just not an available feature. Some features they have (like 25-person view) are not particularly useful, while others which would be really useful are not available. Notifications should be sent when they roll out some new setting so as not to be a surprise to those who use the platform regularly.

Regular legislative meetings. Public participation.

Expanded gallery view up to 25 simultaneous streams. Does not match 49 streams currently available on Zoom or Teams, but better than the original nine. Automatic real time captioning is helpful.

Automatic real time captioning does not include attribution. BlueJeans integration with Canvas LMS has significant bugs with regard to the Canvas calendar system to the extent where it cannot be used for recurring meetings. BlueJeans support has been unable to resolve these problems for months on end. The LTI integration between BlueJeans and Canvas is poorly conceived, and support on integration is not handled in a timely manner.

BlueJeans is allowing us to work remotely and allows our instructors to meet with students virtually.

Easy to use, screen sharing capabilities.

Not very reliable, not nearly as well-known as Zoom, customers do not like it as much.

Meeting with potential customers virtually. It makes it very convenient.

Easy to install app, not very difficult to figure out, simple user interface

Extremely glitchy, audio or video did not work concurrently, user interface seemed clunky and not as clean as competing video platforms

BlueJeans was convenient during the beginning of the pandemic, as it allowed us to create specialized room links for each specific group well in advance of the meeting date.

Tool is ok, not better than GoogleMeet but ok.

Unclear subscription management, you need to terminate your users from two different UI´s. If you only remove users from the billing management side, you still end up getting invoices if those users are still in the tool it self. And they don´t refund bills... Very bad experience and I really think they cheat their customers that way. Also their support is slow and sometimes lacking skills to handle the issues. I feel that maybe they have outsourced that somewhere.

Did not experience any big benefits...

Easy screen sharing capabilities make collaboration easy but that's tablestakes

Always connection issues even with high-speed connections, lacking basic features of competitors

Collaboration in the COVID times is made easier through screensharing and recording

The video display seems to be of better quality than other software.

Difficult to get into a meeting someone else is controlling.

Connecting with vendors during COVID-19

There's not much...it generally works when you need it to and used a client not just WebRTC.

They claim HD calls but not true HD. Hard to get detailed reporting and stats. Hard to lock down allhands meetings and interop with other systems and endpoints.

We are trying to use this for allhands meeting with traditional conference room hardware. It worked well for basic meetings

The platform has been useful on my work site, I like it for the following reasons: it improves communications with clients located at other points essential to make improvements or revisions of requested service documents ensuring their quality, improves the quality of services Delivery and presentation of final architecture diagrams to clients I do sharing screen and at the same time I can write the observations and details to add or remove, in this same way, it provides excellent images of the information that is exposed. Improves decision-making regarding the creation and design of services since I can have a perspective of records or records of meetings of the organization.

The application in a generalized way fulfills its functions in the developed activities, but I would like to be easier and lighter the way of entering there are opportunities where they present complications to initiate cession asks for password changes.

ful to reduce mobility or transfer times, communications with conditions of efficiency and effectiveness.The tool is productive and effective to have a good communication immediately for the internal area of the organization and for when I am outside the area, also to be in contact with other agencies of the company located in different sites. It is help

Nothing, craches constantly, notorious high CPU usage, critical errors, if you switch network all audio drop. I suggest to my employer, disney, constantly that I'd rather use facebook video for business.

Everything, stop trying. You're horrible

Bluejeans is a problem that needs to be solved.

Once it connects - user experience is okay.

I always have difficulty connecting with our LinkedIn folks on Blue Jeans. Meetings usually start 5-10 minutes late or we op to not screenshare.

Seems like a similar solution to many others - capability to communicate and screen share with external stakeholders.

It seemed to work reasonable easily to join the meeting.

By default everyone who entered was not muted. A number of people kept chatting during the session and didn’t realize. One person even ended up broadcasting live video of themselves unbeknownst to them.

Video conferencing.

I wanted to like this as I often need to be able to screen share but after several attempts to use it I gave up. It just didn’t work.

Everything. It was slow, unintuitive and frustrating. It also doesn’t seem to be updated or supported to keep it secure.

Unfortunately it has been a waste of time trying to use this software and it has not solved the issues of screen sharing or conferencing.

I have not had good experiences with BlueJeans.

Doesn't seem to be working when we needed it most.

Trying to use it for conferencing calls.