ClickSend Reviews & Product Details

It allows me to send "push notifications" of sorts from a web app!

It charges per text message, but only allows like 160 characters per text, and charged me to send two or three texts when I thought it was just one!

Helping me to send "push notifications" through a progressive web-app!

ClickSend has lots of features and it's very easy to use them. And it can also be integrated with other software which I needed the most. Compared to other similar software it has lots of things I need.

What I dislike is that their pricing is higher compared to a few other similar software I have seen and they only allow cards to add a balance to the account with a minimum of only $25 which I don't like.

I'm using ClickSend to send transactional messages to my customers. And it has helped me a lot since I have been using it. They also support integration with one of the popular automation software which helped me alot.

With clicksend, it's easy to manage and send all your marketing SMS effortlessly. Barcode scanners make many works automates. It's easy to setup and provides good support.

Not good in email monitoring. There is no option for sharing your files. Also, there is no PayPal payment option.

It can automate many works with a barcode scanner. Very useful for individual and small organizations to do their SMS marketing efficiently and effectively.

Users have effortless access to the SMS, MMS, Email, Voices, FAX, and Messages gateway. You may arrange your customer's birthday and celebration, and consumers are free - no concerns. The personalization of your wants or company needs is accessible.

You may add Paypal. They have Stripe for transactions that are not a seamless experience at times. For users, this is a challenge. Paypal is just acceptable and does not generally have difficulties like Stripe.

It solves our aim of connecting applicants without missing anywhere on weekends and holidays. To preserve a healthy link to business and prospects, follow-ups are necessary promptly. It enables us to get Fax from our suppliers quickly and to do so for our customers

It's a good and efficient way to send faxes online instead of a traditional fax machine. The fax rate is also cheap as compared to old fax machines. Emails can be turned into fax in a very efficient way. Security is also very good.

It should have improved documentation. There are not many options for paying. The team can support multiple payment options.

Click Send fax gateway is an efficient way to send a fax in a very secure way.

I like being able to choose my medium for automated communication: SMS, TextToVoice, Voice recording, postcard or letter postal mail. This let's me be reaching customers in mulbiple channels simultaneously.

Letters (postal) are in A4 size... which can be an advantage I guess, in that it's larger than the USA standard and will stand out a bit.

With ClickSend, I'm able to automate once manual follow up with customers. This saves time and money!

It's interface is very intuitive and easy to use.

Cost for buying premium service may be lower.

We don't need to use a physical fax machine anymore. It also saves on the paper and printing costs.

This was a great program to use when I wanted to send fax quick and secure.

I dislike how slow it can be sometimes when sending the fax.

I am able to send and receive faxes quickly and that helps with my work productivity.

Ease of uploading and managing SMS subscribers. Automated SMS. Pricing.

A little difficulty setting up automation through Zapier.

Managing messaging to event notice subscribers.

We decided to start using ClickSend for 2 main reasons. The first one ClickSend is a pretty easy platform to send SMS you just sign up import your list of contacts, in this case, our users and start to create campaigns, no need to configure through no nothing just like an email marketing platform. The second reason is the price for SMS that is still one of the cheapest prices out there and it decreases the price if you buy more (from 0.045USD down to 0.036USD).

As I say is pretty simple even the interface, not that you need a complex platform to send plan text SMS but still they can improve the User Experience. In the other hand, the only thing I can complain is that ClickSend people will approve or not yous SMS messages and most of the time they get approved quickly but it happens to me that I scheduled a Campaign and in my mind, the campaign was sent but If I log in is quite frustrating that the campaign wasn't sent because it wasn't approved. The solution in 90% of the cases is that we forgot to include an opt-out in the message so it shouldn't happen to you if you include it in every campaign you send.

We have a transportation app in Mexico with more than 130k registered users. We have them filtered in different segments and use different channels of communications from intercom to push notifications, email, and of course, SMS that still it's a very effective communication channel. For transactional SMS we have Twilio or even amazon SMS. But for marketing and notification SMS we need a platform just like ClickSend that could remain pretty similar to emailing tools (as Mailchimp). That's why for us ClickSend was the best option thinking in simplicity and pricing also a plus is that it has connectivity with Zapier so it opens a world of possibilities.