Unclaimed: Are are working at ClickSend ?
ClickSend was built to power billions of messages worldwide and offer a full suite of communications products to help businesses communicate with their customers and staff across multiple channels. The goal is to allow communication on platforms that users have access to on a daily basis, and that they are familiar with. With ClickSend, users have access to SMS and rich messaging to letters and faxes via a single API or dashboard.
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| Capabilities |
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|---|---|
| Segment |
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| Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Compare ClickSend with other popular tools in the same category.
We will easily send and receive Fax anytime. We can send bulk fax-es within a click. We can upload pdf and edit required text and send the fax seamlessly. We had good customer support whenever we lacks with its features and any issues in Fax system. We love the feature of instantly receiving the Fax from any location. Last but not least, we dont even need fax machine to send the fax-es. Its purely online based tool.
Desipte the all good functions, we see latency as an issue due to network slow. It reactes based our internet speed only.
For the decades, Fax is a traditional way to send and receive letters. We used to send fax to across our customers and all other teams easily within a click. No machine involved, so it saves space in our desk and reducing the congestion. Its online tool helps in seamless maintenance.No Jams(stuck) at all where it will be common for phsysical machines.
ClickSend Fax Gateway gives your organization top-quality request handling when you populate Fax requests. You can handle your demands on different platforms efficiently without the worry of synchronization. I utilize ClickSend Fax Gateway whenever I require a fax of an SOP or Requirements report of the customer.
ClickSend Fax Gateway needs improvement in the process of making it convenient to broad-line clients. Sometimes there is pilling up of end-user requirements, so the time to stand-by can prolong. The subscription option is limited, so it has to be enhanced based on client needs.
For seamless processing of hefty volumes of Fax requests, ClickSend is pretty practical and effective. In organizational standards, it's tough to keep track of diverse end-user demands, and ClickSend Fax Gateway provides the spectacular solution for it. The secure-transmission protocols involved with the processing of Fax are brilliant in ClickSend Fax Gateway.
It has a lot of personalization options and it is easy to communicate on it.
I wish there were more payment methods to utilize on it.
Often I need to send something to be signed or that would usually need to be faxed, which is difficult to do. My team and I are enjoying being able to connect with clients on weekends or after hours as needed. We can easily send and receive documents.
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- Affordability given the robust functionality - Ability to loop as many people as needed into the service - A clear interface that makes sure messages don't get lost
- Phone number options in Manhattan, NY are limited - It would be nice if the message dashboard remembered messages for longer than a couple of months
ClickSend gave us the ability to communicate with our clients in a new way, beyond just email and phone communication. Many of our clients prefer texting and we do not use company-wide phone accounts - and understandably some people on staff would not want to text from their personal numbers. This gives them more options and, ultimately, more responses.
I like the fact that you can have several different campaigns to text. You can send out a large amount of texts or send them out individually.
I don't like how it's hard to manage the responses from your text campaign. You don't get a reminder and url link doesn't pull up the conversation when you try to share it.
We are solving the problem of sending texts messages to multiple people and not having them sent through our personal cell phones. It's nice to be able to send out mass texts.
I like best about clicksend is its API functionality.
I dislike most about Clicksend is its pricing & its limited customization options.
Clicksend is solving the problem of communication for businesses by providing a comprehensive communication platform.
Products that are easy to use and highly integrable
Like always, it's a little bit expensive
Communicate with customers and staff quickly and effectively
The service offered great rates, was user-friendly, and had a straightforward authentication process. As my team required a mass contacting service, I was able to send my first message before lunchtime.
I wish there wasn't a character limit for messages. It's frustrating to send multiple messages or edit my content to fit the limit. It would be great if the platform could allow extended notifications, especially for essential communications requiring more detailed explanations.
Using Click Send, we can send hundreds of customized text messages all at once, and I appreciate the exciting automation features it offers. The ability to schedule messages and receive replies directly to my phone is also a great plus. However, I do wish that there were no character limit for letters as it can be a bit restrictive at times, especially when trying to convey critical information
I use ClickSend in nonprofits serving individuals who have experienced homelessness. The pricing is good and the UI is intuitive and not challenging to learn or training others how to use.
Although ClickSend has several integrations for connecting the app to external third party data sources (Google Sheets, Airtable, et al.), there doesn't seem to be an option for creating and maintaining contact lists from live data. It would be really helpful if I could have a contact from a list be removed from ClickSend if they were dropped from a connected data source, for example.
ClickSend is a handy tool for quickly and efficiently sending SMS and MMS messages to large numbers of our clients to update them on community events, essential information, and other critical alerts. It's pretty straightforward to use and the pricing is reasonable.