ClickSend Reviews: 4.1/5 — Solid Choice

We use ClickSend for SMS (text) marketing, and it was easy to set up and get running quickly. Cost-effective and meets the needs of our client. I like that it's easy to upload contacts.

I need to be able to select *mutiple* contact lists for an SMS campaign.

ClickSend is a simple solution to our client's SMS marketing needs.

What I like the most about ClickSend is that it's very easy to use. It just take few seconds to singup and start using it. And it also has lots of features. And their customer support is also great with that live chat.

What I like the least about ClickSend is their pricing. I used their service to send SMS, but it's too expensive compared to the local providers I know.

I used ClickSend to send SMS. For both promotional and transactions SMS

Its versatility and convenience in sending and receiving messages. With ClickSend, users can send messages via different channels without needing to switch between different applications or platforms. Its user-friendly interface and APIs make it easy to integrate with existing systems and automate workflows.

When it comes to ClickSend, there is little to criticize. However, it's worth noting that certain features may not be available for all countries or regions. Despite this, ClickSend continues to expand its global reach, providing excellent service to more and more users worldwide.

ClickSend is solving the problem of inefficient and fragmented communication by providing a unified platform for various channels of communication. The platform streamlines communication processes and makes it easier for users to reach their intended audience quickly and effectively. This results in better customer engagement, increased productivity, and cost savings.

Clicksend is a swiss army knife of marketing. I've used it to send text campaigns, one-off text messages, postcards, and letters all priced great. The print quality is great and mail times fast. It can also do text-to-speech calls, fax, and emails. I love that I can plug it into my CRM (ActiveCampaign) and trigger different actions based on different triggers.

Not much to dislike. It does what it is supposed to do, it was easy to set up, and their online, email and call customer center is incredibly patient and helpful. THeir email newsletters are very entertaining and I even look forward to them!

I needed a way to trigger automated text messages as part of my new client onboarding and lead nurture campaigns. I also like triggering the mail options (BW/Color letters and postcards), which was also used for my lead nurture, onborading and client journey campaigns.

ClickSend is great for sms marketing, communicating with customers, and much more!

There is nothing that I dislike about click send.

ClickSend makes it easy to communicate with colleagues and customers.

Its user-friendly IU&UX creates one of the best experiences for the users and workers on using it. We have been using another software lately, as the team suffered on the user experience, we had to switch. And unfortunately, we have not swicthed to another companions

I got many problems on first creating an account because the activation code was not working, but thanks to their team, they directly wrote me back and be punctual on how to solve it.

The latest solution which I have liked the most, preciously the mails were landing in the spam box even though the recipients were our customers, but now I found huge improvements on it

Was simple to use, only pay for what you use, no extra fees.

Not having an unlimited option for mass texting, and only being allowed a very limited amount of characters without having to pay for multiple messages.

Sms marketing and it has helped us send ads, connect with clients through birthday offers and more

A good, faster and reliable app that good for sending messages. This is the best App I've seen so far. It's user friendly and very efficient.

I haven't shown any dislike for it yet, although I liked that Click Send also offers a free trial.

I used for sms sending this is user friendly dashboard it's easy to send SMS. I also recommend it for others.

I liked how easy it was to create and launch an SMS campaign. And even more fun was to watch the results with the history and reporting options! I also can't say enough good things about the customer service. They are always available to chat and are extremely helpful and knowledgeable.

So far I like everything! I thought I would not like using a shared number for sending the SMS's (I could have got a dedicated number but didn't) but the shared number worked great and had great responses to it as well! So I like everything!

I was able to safely and legally send sms campaigns without risking my business number being flagged as spam. Also I was able to see the results of the sms campaign which actually gave me a lot of insight that i would not have know otherwise. For example I now know what time of day is the best time to send out sms messages that will get the most positive responses.

When I initiate an SMS message through ClickSend, the message gets sent to the recipient within a few seconds, usually. I no longer wait for the cellphone provider network to eventually get around to sending my SMS messages. I am using PHP as my server process. It interfaces very easily to the ClickSend API. I use the PHP curl library to do the interfacing, which is very easy.

There is not much to dislike. Even the cost is very reasonable and very affordable.

I am solving the problem of waiting, sometimes many minutes, for the cell phone provider network to send my SMS messages from a web page's "mail" code. It is technically possible to route an SMS message to a user's phone using the mail() function of PHP, for instance, but the message often gets delayed a lot. ClickSend solves this problem by sending the SMS message very quickly, usually within seconds of my initiating the message through web-page code.

It has pretty easy access for communication purposes such as - SMS, MMS, Email, Voice, FAX gateway, and messaging. You can schedule the birthday and event of your client, and customers go free -- no worries. Customization is available to personalized your needs or business needs. You can import the list of audiences just by uploading numbers or data via CSV.

They can add Paypal. They are only having Stripe available for transactions which is sometimes not a smooth experience. It is challenging for users. It is a pain not to be able to have more payment methods. Paypal is just acceptable, and it usually doesn't have the kinds of problems like Stripe has.

My team and I use this to conduct campaigns just like in email, save templates with URLs, send immediately, or schedule a specific date and hour. It solves our purpose to connect with candidates on weekends and holidays without any miss. It is required to be prompt on follow-ups to maintain a healthy relationship for business and future opportunities. It allows us to receive quick Fax from our vendors and doing vice versa for our clients. So we can send them documents and file in a minute as we have to deal with various hospitals and clinics. Super cheap, and it's what I like most. To pay for SMS in bulk with really competitive prices.

There are numerous things I like about ClickSend Fax Gateway. Let me list them a few below. 1. ClickSend Fax Gateway has ensured there is no more requirement for traditional fax machines. 2. It's a secure way to fax anywhere from any device. 3. Efficient way to send faxes online. 4. Emails can be turned into fax in one click, which is absolutely amazing. 5. The finest email to fax solution which is compatible with every email program. 6. Easy to get replies on our terms.

It is serving a lot of purposes as of now. I don't think there is anything to dislike about ClickSend Fax Getaway. Probably the only online fax solution that everyone might be waiting for. Way to go.

Literally many of my problems have been addressed. I'm able to manage senders easily. This email to fax services is supporting every email provider such as outlook, Gmail, etc. Easy to send fax from computer. Simple to send bulk fax messages.

The best thing about this software is the ease of receiving and being able to send faxes online from anywhere and any PC device, tablet or smartphone. ClickSend Fax helps us a lot every day to send faxes safely and without the need for hardware.

The use is constant and so far we have no reports of problems, errors, bugs or any other type of defect. The tool is super effective and helps a lot.

An interesting feature in this software is the possibility to electronically sign documents before sending the fax to the user. The software increases productivity and reduces time because it can be done from anywhere. In addition, everything is safe and encrypted and keeps documents private.

We love everything about our new ClickSend platform for messaging. It is easy to add and delete contact lists and ClickSend has absolutely everything covered in terms of easy software to connect.

The only thing we don't love about ClickSend is the ability to opt people out of lists quickly. This sometimes can take up to 5-6mins per new list to remove any opt-outs but this is the only issue we've come across.

We are solving the issue of quickly reaching out to our clients for to let them know vital information about upcoming sales and events.

Everything about ClickSend appeals to me. They offer a tonne of functions, but SMS is my favorite. It is very easy to use and has a very user-friendly interface.

If numerous users use the same number, it would be excellent to have more sensible routing. Sometimes it may seem that the text is too brief to keep the price low.

They have the best SMS services that helped me connect with my clients and make them aware of the new tools, offers and services we have added so they cannot miss them. That's the best service to connect with my clients.

It's a product that can send SMS, email, rich media, direct mail, and other forms of communication to your staff and customers. It's a reliable, easy-to-use messaging solution for all businesses.

Nothing to dislike. It is helpful but can be a bit expensive. It allows for 160 characters per text message and is charged. But it permits sending "push notifications" to users of progressive web apps.

It's simple to send SMS, MMS, Direct Mail campaigns, and more with its dashboard, which is easy to use. ClickSend offers a complete suite of communication products through online dashboards or APIs that are easy for everyone to use.

ClickSend's easy-to-use tools help us develop and execute marketing campaigns better, and we can customize several funnels to meet the needs of all potential clients. It's great how easy it is to set up contact lists, and it helps with its ability to integrate with our CRM system. I also find the procedures for designing advertising campaigns very simple, as there are many ready-made templates that can be easily customized to meet our content. The reports also tell us how many people the campaigns actually reached, so we can figure out how well they worked and where they could be better.

I did not face many difficulties, as the support team helped us with the procedures for linking with other applications that we use to deal with workflow and customer management, which enabled us to manage all marketing campaign activities from one platform.

ClickSend has helped us organize and improve our capabilities in preparing and implementing advertising campaigns, and I greatly appreciate how ClickSend enabled us to create a mechanism for categorizing potential customers so that we can provide them with relevant information with ease.

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I like their clean dashboard with simple straightforward messaging features. The international numbers options, integrations and API are great.

Their automation and email campaigns/template tools are not powerful enough.

We'd like to trigger SMS for every service agreement signed or completed in Pandadoc and upon payment of invoice through Xero. We integrated clicksend to activecampaign, podio, xero and zap.

The best thing about ClickSend is that I have a variety of communication types I can trigger from my CRM via an API connection. These include SMS messages, printed letters in an envelope, email and postcards. Where else can you do that?

There's nothing to dislike that ClickSend has control of. US regulations about text messaging changed recently, and that was a bummer... but clicksend was ver communicative about how to prepare for the changes.

In my business, I often need to use multi-channel communication to ensure that the customer gets the information and can respond. The challenge was having to re-create the content in every channel separately. With ClickSend, I create once and publish everywhere. I can also create campaigns that mix the channels over time.

We will easily send and receive Fax anytime. We can send bulk fax-es within a click. We can upload pdf and edit required text and send the fax seamlessly. We had good customer support whenever we lacks with its features and any issues in Fax system. We love the feature of instantly receiving the Fax from any location. Last but not least, we dont even need fax machine to send the fax-es. Its purely online based tool.

Desipte the all good functions, we see latency as an issue due to network slow. It reactes based our internet speed only.

For the decades, Fax is a traditional way to send and receive letters. We used to send fax to across our customers and all other teams easily within a click. No machine involved, so it saves space in our desk and reducing the congestion. Its online tool helps in seamless maintenance.No Jams(stuck) at all where it will be common for phsysical machines.

ClickSend Fax Gateway gives your organization top-quality request handling when you populate Fax requests. You can handle your demands on different platforms efficiently without the worry of synchronization. I utilize ClickSend Fax Gateway whenever I require a fax of an SOP or Requirements report of the customer.

ClickSend Fax Gateway needs improvement in the process of making it convenient to broad-line clients. Sometimes there is pilling up of end-user requirements, so the time to stand-by can prolong. The subscription option is limited, so it has to be enhanced based on client needs.

For seamless processing of hefty volumes of Fax requests, ClickSend is pretty practical and effective. In organizational standards, it's tough to keep track of diverse end-user demands, and ClickSend Fax Gateway provides the spectacular solution for it. The secure-transmission protocols involved with the processing of Fax are brilliant in ClickSend Fax Gateway.

It has a lot of personalization options and it is easy to communicate on it.

I wish there were more payment methods to utilize on it.

Often I need to send something to be signed or that would usually need to be faxed, which is difficult to do. My team and I are enjoying being able to connect with clients on weekends or after hours as needed. We can easily send and receive documents.

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- Affordability given the robust functionality - Ability to loop as many people as needed into the service - A clear interface that makes sure messages don't get lost

- Phone number options in Manhattan, NY are limited - It would be nice if the message dashboard remembered messages for longer than a couple of months

ClickSend gave us the ability to communicate with our clients in a new way, beyond just email and phone communication. Many of our clients prefer texting and we do not use company-wide phone accounts - and understandably some people on staff would not want to text from their personal numbers. This gives them more options and, ultimately, more responses.

I like the fact that you can have several different campaigns to text. You can send out a large amount of texts or send them out individually.

I don't like how it's hard to manage the responses from your text campaign. You don't get a reminder and url link doesn't pull up the conversation when you try to share it.

We are solving the problem of sending texts messages to multiple people and not having them sent through our personal cell phones. It's nice to be able to send out mass texts.

I like best about clicksend is its API functionality.

I dislike most about Clicksend is its pricing & its limited customization options.

Clicksend is solving the problem of communication for businesses by providing a comprehensive communication platform.

Products that are easy to use and highly integrable

Like always, it's a little bit expensive

Communicate with customers and staff quickly and effectively

The service offered great rates, was user-friendly, and had a straightforward authentication process. As my team required a mass contacting service, I was able to send my first message before lunchtime.

I wish there wasn't a character limit for messages. It's frustrating to send multiple messages or edit my content to fit the limit. It would be great if the platform could allow extended notifications, especially for essential communications requiring more detailed explanations.

Using Click Send, we can send hundreds of customized text messages all at once, and I appreciate the exciting automation features it offers. The ability to schedule messages and receive replies directly to my phone is also a great plus. However, I do wish that there were no character limit for letters as it can be a bit restrictive at times, especially when trying to convey critical information

I use ClickSend in nonprofits serving individuals who have experienced homelessness. The pricing is good and the UI is intuitive and not challenging to learn or training others how to use.

Although ClickSend has several integrations for connecting the app to external third party data sources (Google Sheets, Airtable, et al.), there doesn't seem to be an option for creating and maintaining contact lists from live data. It would be really helpful if I could have a contact from a list be removed from ClickSend if they were dropped from a connected data source, for example.

ClickSend is a handy tool for quickly and efficiently sending SMS and MMS messages to large numbers of our clients to update them on community events, essential information, and other critical alerts. It's pretty straightforward to use and the pricing is reasonable.