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Cloudways
Effortless Cloud Hosting
4.7
(709)
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Cloudways Reviews & Product Details

Cloudways Overview
What is Cloudways?

Cloudways is a managed hosting provider that focuses on performance and simplicity. Whether you need simple server and application launches, or ongoing server maintenance, Couldways is built to simplify the whole process of server management to support business growth thanks to its powerful suite of tools and services that can help manage your eCommerce stores and business sites. It also underscores user options–from cloud providers and hosting.

Company Cloudways Ltd.
Year founded 2011
Company size 51-200 employees
Headquarters Mosta, Malta
Social Media
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Cloudways Product Details
Capabilities
API
CLI
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Cloudways Pros and Cons
Pros
  • Option to add as many website installations as you want
  • Server speed is faster than competition
  • Pay as you go pricing plan
  • Managed app option with database backups
Cons
  • No root access or server modifications
  • Add ons require additional cost
  • Inability to use Plesk or cPanel
Cloudways Features
API Access
Auto-Scaling
Automated Backups
Bandwidth Allocation
Compliance Certifications
Content Delivery Network (CDN)
Cost Management Tools
Customer Support
Customizable Virtual Machines
DDoS Protection
Data encryption
Database Options
Dedicated IP
Disaster Recovery
Hybrid Cloud Support
Load Balancing
Managed Services
Migration Assistance
Monitoring and Alerts
Multi-Region Support
Network Security
Operating System Options
Resource Management
Scalability
Serverless Computing
Service Level Agreements (SLAs)
Storage Options
Uptime Guarantee
User Management
Virtual Private Cloud (VPC)
Cloudways Media
Cloudways video thumbnail
Cloudways - Cloudways Homepage
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Cloudways Screenshots
Cloudways Homepage
Cloudways Homepage
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Cloudways screenshot 6
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: April 16, 2025
Cloudways Logo
709 Cloudways Reviews
4.7 out of 5
Small Business (50 or fewer emp.)
Jan 04, 2023
 Source
Overall Rating:
5.0
César R. avatar
César R.
Contador
Share
"Excellent option for those looking High-End Wordpress Hosting"
What do you like best about Cloudways?

I have been using Cloudways for two years and the available dedicated servers you can choose from (Digital Ocean, Vultr, Linode, and so on) and the performance of them is amazing. You upscale when you need more capacity when your website grows and receives more traffic, or when you expect to receive more visitors like during Holidays. With a few clicks, you can clone your server to a higher capacity one so you can be sure your website's performance will be up to the task to receive more visitors. You can easily downscale too. You also have a very complete knowledge base where you can find all the information you need to use Cloudways or if you don't find the answer, you are a few minutes away to get the help of a tech support agent. In the two years I have used Cloudways, I have noticed that the waiting time to receive support has been reduced, which is great if your problem is urgent. Overall, I have had a great experience using Cloudways and I highly recommended it.

What do you dislike about Cloudways?

The small downside I find with Cloudways is the fact that you need to pay extra if you want email accounts with your hosting, the good thing is that is very affordable and easy to implement.

What problems is Cloudways solving and how is that benefiting you?

- Dedicated servers for WordPress hosting - High-End Servers with excellent speed and performance. - Easy to use platform to manage your dedicated server.

Small Business (50 or fewer emp.)
Jan 03, 2023
 Source
Overall Rating:
5.0
SR
Sheikh Sohanur R.
Managing Director
Share
"It's scalable in very low price compare to other web services."
What do you like best about Cloudways?

It's very easy to use, scalable, low-cost, and has quick customer support.

What do you dislike about Cloudways?

It's difficult to use for a beginner who is used to Cpanel.

What problems is Cloudways solving and how is that benefiting you?

I have more than one application in cloudways, which help me to have all of my application in one place and server.

Enterprise (> 1000 emp.)
Jan 02, 2023
 Source
Overall Rating:
5.0
Nayana R. avatar
Nayana R.
Senir Lead Qa Engineer
Share
"My hosting experience with Cloudways"
What do you like best about Cloudways?

It is easy to use and set up a WordPress site. I don't want to manage infrastructure; Cloudways provides everything to me. I need only set up the server and add a domain for my site. Cloudways provides different hosting services along with different hosting packages. It is accessible to scale servers.

What do you dislike about Cloudways?

Cloudways only provides three days of the free trial, then onwards if you are planning to go forward with Cloudways minimum starting cost for a month is nearly $10. When comparing others starting costs for beginners, this cost seems high.

What problems is Cloudways solving and how is that benefiting you?

I am a blogger and use WordPress to publish my articles. To provide a nonblocking service, I need and good hosting service. Cloudways is one of the best services I have ever experienced. No need care about infrastructure; Cloudways do all it for me.

Small Business (50 or fewer emp.)
Dec 31, 2022
 Source
Overall Rating:
5.0
AY
Abdulhakeem Y.
General Manager
Share
"Best Hosting Provider of the Next Decades"
What do you like best about Cloudways?

Their managed VPS beat all other VPS providers. Their customer support is instant. Their pricing is affordable and cheaper than others who offer poor & expensive managed VPS hosings.

What do you dislike about Cloudways?

The downtime of the MySQL server is not good. They need to work on it as possible as they can. People are not happy when DigitalOcean acquired it. The majority of the customers using Cloudways don't like DigitalOcean & its servers so it made us unhappy when DigitalOcean acquired it.

What problems is Cloudways solving and how is that benefiting you?

They are in the process of solving everything website owners would need regarding their hosting. Here are the challenges I need not worry about when using Cloudways; Backup, Speed, Server logs, Customer support, Premium Cloudflare & security, and many others.

Small Business (50 or fewer emp.)
Dec 29, 2022
 Source
Overall Rating:
5.0
LH
Leah H.
Business Owner
Share
"Cloudways is fast, easy to use, and ultra flexible."
What do you like best about Cloudways?

My favorite thing about Cloudways is the Flexible pricing plans. I have been blogging since 2018 and have used 3 different hosts. Cloudways has the best value for the price!

What do you dislike about Cloudways?

The only thing I can really think of is that it took me a little bit to get used to the platform. I had come from WPengine, and the setup is just very different.

What problems is Cloudways solving and how is that benefiting you?

Again with pricing, I like that I only get charged for what I use. I feel like WPengine and Cloudways have similar benefits and I like that they are not shared hosting, but I like that Cloudways gives sites just starting out a better price, and you can pay more as your site grows.

Small Business (50 or fewer emp.)
Dec 28, 2022
 Source
Overall Rating:
5.0
MV
Michael V.
Website Owner
Share
"An amazing experience with a manage cloud hosting - Cloudways"
What do you like best about Cloudways?

What I like best? Cheap manage VPS Superior Support Very Fast Website

What do you dislike about Cloudways?

That I need to set up my emails and need to have some add ons unlike other hostings. But I think that's just how VPS hosting works.

What problems is Cloudways solving and how is that benefiting you?

Almost all of the things I need. The best thing is their support is very friendly and helped with every way they can.

Small Business (50 or fewer emp.)
Dec 23, 2022
 Source
Overall Rating:
5.0
MF
Mohammed F.
Marketing Manager
Share
"Excellent hosting service"
What do you like best about Cloudways?

There's a lot to like about Cloudways. You can choose from 5 cloud service providers: DigitalOcean, Vultr, AWS, Google Cloud, and Linode. The service has flexible cloud hosting plans, fast setup times, good customer support, and you can host multiple apps on a single server. They also offer free migration and a 3-day trial.

What do you dislike about Cloudways?

Nothing at all. According to my experience, there is nothing to dislike about such excellent service.

What problems is Cloudways solving and how is that benefiting you?

My site loads instantly! Cloudways gave me about 2x faster load times than my previous hosting, and I'm paying half of what I was. And they use the latest versions of PHP and MariaDB and a very fast infrastructure.

Small Business (50 or fewer emp.)
Dec 20, 2022
 Source
Overall Rating:
5.0
Shubham S. avatar
Shubham S.
Freelance Writer
Share
"its awesome hosting"
What do you like best about Cloudways?

i really like about this is they give unlimited free ssl with unlimited domain

What do you dislike about Cloudways?

nothing anyting like that but they can improve chat system more better

What problems is Cloudways solving and how is that benefiting you?

the main benefit from this hosting is they always good with hosting speed

Enterprise (> 1000 emp.)
Dec 18, 2022
 Source
Overall Rating:
5.0
NA
Nalin A.
Software Engineer
Share
"My Hosting experience with Cloudways"
What do you like best about Cloudways?

It is easy to launch and configure the server, and the special thing is it provides many options through different cloud providers. After creating an account short time of period can be started.

What do you dislike about Cloudways?

When comparing other hosting providers, Cloudways has not provided cPanel for WordPress hosting. If you want cPanel or you are looking WordPress hosting with cPanl, you cant get it through Cloudways.

What problems is Cloudways solving and how is that benefiting you?

I am a blogger, and I usually write articles. I needed good hosting services for my website. Normally i use WordPress for publishing articles, so hosting a WordPress site, cloudways helped me a lot.

Small Business (50 or fewer emp.)
Dec 12, 2022
 Source
Overall Rating:
5.0
SL
Steven L.
Manager
Share
"simple to sign up"
What do you like best about Cloudways?

instant word press setup and the SSL set is hassle free

What do you dislike about Cloudways?

need to wait for the server application set up which takes between 5-7 minutes

What problems is Cloudways solving and how is that benefiting you?

resolve the the wordpress hosting and removing the coding requirements.

Small Business (50 or fewer emp.)
Dec 10, 2022
 Source
Overall Rating:
5.0
MG
Mohamed G.
Digital Business Developer
Share
"outstanding Hosting and excellent customer service"
What do you like best about Cloudways?

The whole solution is very suitable for my business, easy to use, fast, stable, and very friendly Customer service always solves the problems that may arise due to misuse or lack of knowledge from my side. Thank you cloudways team, Your service is the era demands

What do you dislike about Cloudways?

I didn't face any problems with them until the moment. I had an issue regarding the payments but discovered that my country (Egypt) limited some USD Payments. I really support them for what they offer and how they are excellent in their field of expertise.

What problems is Cloudways solving and how is that benefiting you?

Cloudways is fast in installing applications, fast in hosting, and fast in customer services; they are accommodating if I made a mistake. They help you solve the problem and guide me to the solution.

Small Business (50 or fewer emp.)
Dec 10, 2022
 Source
Overall Rating:
5.0
AE
Abd E.
Engineer
Share
"Fast hosting and great support"
What do you like best about Cloudways?

Frankly, without courtesy and introductions, Cloudways is the best hosting in terms of speed, security, ease of use, as well as the features it provides such as Cloudflare service, as well as additional components for speed and caching, and we do not forget also support at the level that solves all problems in a short time in addition to free migration and cloning It also provides you with Also a staging site and many other services and great benefits

What do you dislike about Cloudways?

Everything is good, frankly, there is not even a defect for me, as it provides all I need in terms of speed, protection, additional components, and very wonderful support, so I say it frankly and I am responsible for my words. There is no defect that worries Cloudways.

What problems is Cloudways solving and how is that benefiting you?

Sometimes I encounter problems on my site and I am the cause of the problem because I do not know. I contact support and the problem is resolved immediately.

Small Business (50 or fewer emp.)
Dec 09, 2022
 Source
Overall Rating:
5.0
RU
Rana U.
Chief Executive Officer
Share
"Best Cloud for Magento 2"
What do you like best about Cloudways?

Cloudways give us perfect managed cloud hosting plans in this era. I have been using them for more than two years, and every time, they give us the best quality support on server end. I recommend them as the best host for Magento 2 and WordPress-based websites.

What do you dislike about Cloudways?

They are correct in one thing: they are server-level experts. They can solve all your issue within minutes related to server-end and did not give support on the application level.

What problems is Cloudways solving and how is that benefiting you?

They are experts in managed cloud hosting and give us the best product by choice of servers they have, and even they really can help us to properly managed that things easily.

Small Business (50 or fewer emp.)
Dec 01, 2022
 Source
Overall Rating:
5.0
moeed t. avatar
Moeed T.
Ceo
Share
"Well managed, great customer service and top notch speed"
What do you like best about Cloudways?

Their customer service and server speed.

What do you dislike about Cloudways?

I did not find any drawbacks. They are up to mark.

What problems is Cloudways solving and how is that benefiting you?

If I had any problem with service, I got them on board and got sorted asap.

Small Business (50 or fewer emp.)
Nov 14, 2022
 Source
Overall Rating:
5.0
Ricky D. avatar
Ricky D.
It Manager
Share
"Cloudways is so convenient!"
What do you like best about Cloudways?

Cloudways helps in setting up web servers in the easiest way possible. I can deploy my Laravel and WordPress apps with a breeze. Compared to other web containers, I don't have to manually set up things and am confident that the website is not compromised because of built-in security. I've experienced my WordPress sites being hacked in a Cpanel configuration, but with Cloudways, I don't have those problems anymore. Also, Cloudways support is fantastic! They are the kindest and most considerate support I've ever encountered.

What do you dislike about Cloudways?

One thing I don't like with Cloudways is that I have to set up a separate server for every PHP version.

What problems is Cloudways solving and how is that benefiting you?

Helped me save time in setting up deployment infrastructures, and I don't have to manage things compared to my old setup with Cpanels manually.

Small Business (50 or fewer emp.)
Nov 09, 2022
 Source
Overall Rating:
5.0
CS
Chandler S.
Co Founder
Share
"Cloudways is top tier hosting for web agencies!"
What do you like best about Cloudways?

The ability to choose from multiple hosting services such as GCP, AWS, Digital Ocean, etc... Everything is simple to manage. You even have full control of your server, which other services do not offer. Lastly, THEIR SUPPORT TEAM is awesome! They help with all the questions I have come across. I am always impressed.

What do you dislike about Cloudways?

Cloudways was recently bought out. I felt since then a lot of products have been failing and more outages have been happening. Also, sometimes you cannot run a simple Linux web app. They told me I need to run it on Digital Ocean (which cloudways supports already) and migrate it to them... Seems like too many extra steps, despite the fact im paying for the same exact service through cloudways?

What problems is Cloudways solving and how is that benefiting you?

Cloudways helps us as an agency manage all of our client's websites, emails, SSL, and CDN. Its a one-stop shop. Our team loves it and it is very simple to access what we need.

Small Business (50 or fewer emp.)
Nov 07, 2022
 Source
Overall Rating:
5.0
LA
Luis A.
Word Press Expert
Share
"Top level cloud hosting"
What do you like best about Cloudways?

I've been a WordPress websites developers for years, always using shared cPanel-based servers, but with Cloudways, I finally take my service to a new level of safety, speed and reliability with excellent support.

What do you dislike about Cloudways?

I would appreciate if Cloudways could offer support in Spanish, my native language. Sometimes is hard to explain myself in English for technical issues, but somehow they always find a way to understand me.

What problems is Cloudways solving and how is that benefiting you?

I always thought that cloud hosting was exclusive for engineers or technicians with height skills, but Cloudways made it simple for people like me and for almost everyone

Small Business (50 or fewer emp.)
Nov 07, 2022
 Source
Overall Rating:
5.0
AH
Arish H.
Content Publisher Or Owner Of My Website Where I Publish Content
Share
"I have been using Cloudways from 4 months now and I will recommend it without any hesitations!"
What do you like best about Cloudways?

The best part about them is customer support is very helpful and the easy to use and the performance is just next level. I haven't seen any issue up until now.

What do you dislike about Cloudways?

There is no such thing about cloudways is value for money

What problems is Cloudways solving and how is that benefiting you?

They provide fast and reliable hosting experience which is why is chose them over others.

Small Business (50 or fewer emp.)
Nov 04, 2022
 Source
Overall Rating:
5.0
SK
Suraj K.
Blogger, Digital Marketer
Share
"A Best Managed Cloud Hosting to Host Your Website"
What do you like best about Cloudways?

The most helpful thing about Cloudways is that it offers a wide range of features and tools to help you manage your website. The upsides of using Cloudways include the ability to create a customized environment for your website, the ability to scale your website easily, and the ability to manage your website using a simple control panel.

What do you dislike about Cloudways?

There are a few downsides to using Cloudways. First, it is a bit expensive, there is No Email Hosting (Only Paid Third-Party) to create a business email address, no domain registration features, etc.

What problems is Cloudways solving and how is that benefiting you?

Cloudways is solving the problem of server management for businesses and individuals who can't manage servers at root levels by using Linux Commands. By doing this, they are able to offer a more reliable and efficient service that benefits their customers.

Small Business (50 or fewer emp.)
Nov 04, 2022
 Source
Overall Rating:
5.0
Joseph N. avatar
Joseph N.
Founder
Share
"Cloudways is very fast"
What do you like best about Cloudways?

I have recently migrated all my websites to Cloudways after discovering how their servers are so fast and the support team goes out of the way to help you anytime there is a problem. I have migrated my clients too to Cloudways.

What do you dislike about Cloudways?

There is no GUI to manage the servers. I was used to CPANEL.

What problems is Cloudways solving and how is that benefiting you?

Fast servers are helping me optimize my websites for Google core web vitals and improve user experience.

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