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Cloudways
Effortless Cloud Hosting
4.7
(709)
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Cloudways Reviews & Product Details

Cloudways Overview
What is Cloudways?

Cloudways is a managed hosting provider that focuses on performance and simplicity. Whether you need simple server and application launches, or ongoing server maintenance, Couldways is built to simplify the whole process of server management to support business growth thanks to its powerful suite of tools and services that can help manage your eCommerce stores and business sites. It also underscores user options–from cloud providers and hosting.

Company Cloudways Ltd.
Year founded 2011
Company size 51-200 employees
Headquarters Mosta, Malta
Social Media
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Cloudways Product Details
Capabilities
API
CLI
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Cloudways Pros and Cons
Pros
  • Option to add as many website installations as you want
  • Server speed is faster than competition
  • Pay as you go pricing plan
  • Managed app option with database backups
Cons
  • No root access or server modifications
  • Add ons require additional cost
  • Inability to use Plesk or cPanel
Cloudways Features
API Access
Auto-Scaling
Automated Backups
Bandwidth Allocation
Compliance Certifications
Content Delivery Network (CDN)
Cost Management Tools
Customer Support
Customizable Virtual Machines
DDoS Protection
Data encryption
Database Options
Dedicated IP
Disaster Recovery
Hybrid Cloud Support
Load Balancing
Managed Services
Migration Assistance
Monitoring and Alerts
Multi-Region Support
Network Security
Operating System Options
Resource Management
Scalability
Serverless Computing
Service Level Agreements (SLAs)
Storage Options
Uptime Guarantee
User Management
Virtual Private Cloud (VPC)
Cloudways Media
Cloudways video thumbnail
Cloudways - Cloudways Homepage
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Cloudways Screenshots
Cloudways Homepage
Cloudways Homepage
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Cloudways screenshot 6
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: July 14, 2025
Cloudways Logo
709 Cloudways Reviews
4.7 out of 5
Small Business (50 or fewer emp.)
May 12, 2023
 Source
Overall Rating:
5.0
Christopher J. avatar
Christopher J.
Ceo
Share
"Best Support In The Game"
What do you like best about Cloudways?

Support reps like Amir Mujahid. He's honestly the man, even by Cloudways standards. He went above and beyond, as I've become so accustomed to with just about every support experience with them. I'm a lifetime customer. Not to mention, they have 24/7 immediate availability every time. Which is great, because these things usually can't wait.

What do you dislike about Cloudways?

Listen, unless you're going super premium your server is going to have its quirks that are unique to each hosting service. There's no getting around it. And, unless you're a super-nerd database dweller, the solutions to these issues can make you want to pull your hair out. Cloudways is no different. This is why support should be your #1 consideration when looking for managed hosting.

What problems is Cloudways solving and how is that benefiting you?

Keeping up with constantly evolving databases and web protocols so I don't have to. Saving me time, energy, and most importantly, HEADACHES. Hosting with tons of options and pricing comparable to self hosted. What more do you want?

Enterprise (> 1000 emp.)
May 10, 2023
 Source
Overall Rating:
5.0
Nupur S. avatar
Nupur S.
Senior Software Engineering
Share
"True managed cloud hosting with Cloudways."
What do you like best about Cloudways?

Cloudways makes my life easier with managed hosting for my web applications. I have used Cloudways for over a year and realised it is not worth spending time doing regular tasks where I don't learn new things. Cloudways uses advanced built-in cache and CDN to ensure high performance during peak traffic hours on my website, making it very convenient to scale and manage backups.

What do you dislike about Cloudways?

I had to make a switch with Cloudways from using Azure to AWS cloud for better services as there is no integration of Cloudways with Azure cloud infrastructure.

What problems is Cloudways solving and how is that benefiting you?

Cloudways is helping me manage the deployment and scaling of web applications on AWS cloud service and automatically executes the performance optimisation required during peak hours.

Small Business (50 or fewer emp.)
May 10, 2023
 Source
Overall Rating:
5.0
MR
Mark R.
Founder
Share
"Shifted server maintenance"
What do you like best about Cloudways?

The support is outstanding, with quick response times. The support staff is knowledgeable.

What do you dislike about Cloudways?

I haven't found anything that I dislike about Cloudways.

What problems is Cloudways solving and how is that benefiting you?

We do not need to maintain the servers. WordPress issues are resolved by the support staff.

Mid Market (51-1000 emp.)
May 08, 2023
 Source
Overall Rating:
5.0
VG
Vishal Singh G.
Senior Software Engineer
Share
"Excellent for managing wordpress"
What do you like best about Cloudways?

Effortlessly manage our servers and applications without needing a terminal with our user-friendly and scalable platform that provides all the necessary tools. Our optimized applications include WordPress, staging, and more.

What do you dislike about Cloudways?

Our platform has been experiencing persistent issues, such as inconsistent domain functionality for newly-added domains and the need to refresh the page to ensure they work manually. Additionally, Digital Ocean requires users to manually scale down their servers.

What problems is Cloudways solving and how is that benefiting you?

Effortlessly manage your WordPress and WooCommerce sites, and ensure regular backups with our simplified hosting and management platform. Instead of relying on multiple services, all the necessary tools are available in one place.

Small Business (50 or fewer emp.)
May 04, 2023
 Source
Overall Rating:
5.0
GC
Gabriele C.
Founder
Share
"Really satisfied"
What do you like best about Cloudways?

I like that the user interface is really friendy I can find most of the things i need on documentation The setup was easy and the hosting is fast as hell

What do you dislike about Cloudways?

I don't like much the db manager, also maybe its a bit expensive

What problems is Cloudways solving and how is that benefiting you?

I needed a fast easy to use hosting

Small Business (50 or fewer emp.)
May 02, 2023
 Source
Overall Rating:
5.0
Logan F. avatar
Logan F.
Junior Software Engineer
Share
"Very good and easy to navigate"
What do you like best about Cloudways?

The layout and design of the site is very modern and up to date. Making the expierence really enjoyable.

What do you dislike about Cloudways?

i cannot think of anything i really dislike about cloudways

What problems is Cloudways solving and how is that benefiting you?

Being able to easily navigate different servers for clients and make changes.

Small Business (50 or fewer emp.)
Apr 23, 2023
 Source
Overall Rating:
5.0
RC
Rahul C.
Seo
Share
"Best Hosting For Those Are Not Good At Technical Things"
What do you like best about Cloudways?

Easy to host a website. The best part is live chat support for every kind of help. Fast, reliable and best uptime. Little heavy on pocket, but not very much costly. Provide and manage free ssl certificate.

What do you dislike about Cloudways?

A little high pricing for those who are just starting.

What problems is Cloudways solving and how is that benefiting you?

The main problem with me is not being so much technical. For example: many times fall into some issues with my website, and I really don't know how to manage it. But here comes the cloudways, because I don't need to do anything. I just need to get in touch with cloudways live support and they take care of most of the technical things, and always give me best advice.

Mid Market (51-1000 emp.)
Apr 19, 2023
 Source
Overall Rating:
5.0
Jasmeet K. avatar
Jasmeet K.
Data Scientist
Share
"Powerful tool to save the hasle of websites hosting."
What do you like best about Cloudways?

I have used Cloudways and it has helped me in deploying my web application on cloud providers with minimal effort. The tool offers managed hosting at a minimal price and can be worth every penny. It's advanced built-in cache ensures high performance and website scaling is quick.

What do you dislike about Cloudways?

Cloudways offers amazing facilities at amazing prices but I feel that it cannot be used for hosting websites with sensitive data as the support teams can also access servers. This is the only area I feel Cloudways can further improve security.

What problems is Cloudways solving and how is that benefiting you?

Cloudways offers managed hosting of websites on many cloud service providers. It has reduced the time and energy required to host and maintain web applications on cloud servers and provides additional layer of security and backup.

Small Business (50 or fewer emp.)
Apr 17, 2023
 Source
Overall Rating:
5.0
EN
Em N.
Founder
Share
"Great service"
What do you like best about Cloudways?

Easy to navigate and spin up new servers, good protection, and transfer of servers is a great feature that is easy to use. Simple as an agency.

What do you dislike about Cloudways?

It's good all around I don't dislike much of anything

What problems is Cloudways solving and how is that benefiting you?

Web design agency, spinning up new servers and passing them along to clients once complete. Yes I am productive using cloudways. Yes it's great for business needs.

Small Business (50 or fewer emp.)
Apr 17, 2023
 Source
Overall Rating:
5.0
RR
Ryan R.
Founder
Share
"Best Hosting I've used for an Agency"
What do you like best about Cloudways?

I like that I can create my own servers in a non technical way. I don't have to use other "shared hosting" plans that have other peoples websites that impact mine. With my own server I can do anything I want and I have full control over it. I don't have to spend a ton for that either which is a huge plus!

What do you dislike about Cloudways?

Everything has been great. My only small issues are it would be nice to have phone support even on the lower level hosting. Also would be nice to have some type of cpanel where I can access files when needed.

What problems is Cloudways solving and how is that benefiting you?

It solves my create your own server without it being expensive and not having to be technical. It is super simple to switch between servers and access the main settings I need to get to.

Enterprise (> 1000 emp.)
Apr 15, 2023
 Source
Overall Rating:
5.0
Mohini S. avatar
Mohini S.
Data Scientist
Share
"Get performance and scalability with no visitor cap at reasonable pricing."
What do you like best about Cloudways?

Cloudways offers secure hosting of my sites with encryption and SSL certification with a loading time of 300 milliseconds. This tool has helped me scale the application with an increasing user base at a minimal price.

What do you dislike about Cloudways?

I have been using this tool for more than a year, and I have felt no issues when using this tool. The tool is very smooth and intuitive. I would love if the user community for Cloudways grows.

What problems is Cloudways solving and how is that benefiting you?

Cloudways is helping me maintain my web application site and helping me in scaling the website concerning the ever-growing user base with minimal pricing. This tool helps me with website security and safety.

Small Business (50 or fewer emp.)
Apr 13, 2023
 Source
Overall Rating:
5.0
GY
Gabrielle Y.
Founder
Share
"does what it says on the tin"
What do you like best about Cloudways?

We don't have to think about it at all. It does what it's supposed to do and doesn't cause us grief.

What do you dislike about Cloudways?

No problems at all. It was easy to implement.

What problems is Cloudways solving and how is that benefiting you?

Our old host was terrible. Always went down and the htaccess file was always coming up as corrupted. They would fix it and say it was fixed for good but we were calling 2-3 times per week to get it fixed and the whole site would go down.

Small Business (50 or fewer emp.)
Apr 05, 2023
 Source
Overall Rating:
5.0
Saad A. avatar
Saad A.
Mean Stack Developer
Share
"CloudWays the cloud hosting provider"
What do you like best about Cloudways?

Cloudways Customer Support is really fast and helpful. Signup Process is really easy. Free Trial without credit card

What do you dislike about Cloudways?

Confused package plans, calculation of cost is a bit difficult.

What problems is Cloudways solving and how is that benefiting you?

With Cloudways, I was able to easily install my Node.js application and set up SSL by default. This resolved the issue of Mixed Content when accessing the backend from my frontend HTTPS domain. I did try AWS, but unfortunately, they do not provide SSL with public DNS which made it difficult to resolve the Mixed Content issue.

Small Business (50 or fewer emp.)
Apr 05, 2023
 Source
Overall Rating:
5.0
Prince C. avatar
Prince C.
Founder
Share
"Lighting Fast Speed"
What do you like best about Cloudways?

As a web developer, I constantly worry about WordPress speed optimization; the Cloudways WordPress hosting is fantastic, and my site speeds are A+ on Gtmetrix. Also, the free backup is a lifesaver for me. Usually, I could not take regular backups of my site, but the Cloudways auto backup feature is just incredible :) Great support and a Highly qualified team of experts are just a few seconds away whenever I need them.

What do you dislike about Cloudways?

Nothing terrible; I miss my old cPanel, but it's not a big deal here. We can use the FTP to make the changes :) Also, I know the Cloudflare entire site cache is marked as coming soon, so please add these options soon.

What problems is Cloudways solving and how is that benefiting you?

Can't explain, but the managed hostings are very costly, and in my comparison, Cloudways offers the best price. Another best part is you can choose servers from various service providers in one place and increase the server limit per your requirements.

Small Business (50 or fewer emp.)
Apr 01, 2023
 Source
Overall Rating:
5.0
SX
Sibi X.
Founder
Share
"Most easy to use Managed Cloud"
What do you like best about Cloudways?

Most helpful part of Cloudways is the multiple options for the cloud provider and also easy deployment of applications. As a WordPress developer it was a breeze for me to deploy wordpress.

What do you dislike about Cloudways?

Signing up process took some time for me. May be they have solved it now, when I signed up instead of authenticating using credit card or mobile I had to wait to recieve an email from their end and upload my Identification documents.

What problems is Cloudways solving and how is that benefiting you?

As a small team we are able concentrate on our business rather than spending lots of time and effort on configuring servers, Cloudways made this happen. Also choice of multiple cloud providers helps us not to switch between different managed hosting providers.

Small Business (50 or fewer emp.)
Apr 01, 2023
 Source
Overall Rating:
5.0
ع.
عمار عبداللطيف .
Founder
Share
"It helps me to run my site's"
What do you like best about Cloudways?

Many provides to give servers, fast, helpfull, guve free trial.

What do you dislike about Cloudways?

Sometimes you cant referral your friends till they spend alot of money.

What problems is Cloudways solving and how is that benefiting you?

To run sites

Small Business (50 or fewer emp.)
Mar 31, 2023
 Source
Overall Rating:
5.0
Victoria G. avatar
Victoria G.
Responsable Comercial
Share
"Cloudways the best hosting with difference"
What do you like best about Cloudways?

Customer support (is beastly) and the speed of my WordPress. I was desperate and had tried many hostings until I found Cloudways. Other competitors promise speeds that have never been reached and customer service is superior - you always have someone from support attending to you in less than 3 minutes.

What do you dislike about Cloudways?

If I have to mention a downside, it would be the price - in the end, you are paying over €600 per year for a hosting service.

What problems is Cloudways solving and how is that benefiting you?

The main problem it solves for me is the loading speed of my WooCommerce store and having the assurance that there will always be someone providing support.

Mid Market (51-1000 emp.)
Mar 28, 2023
 Source
Overall Rating:
5.0
DG
Dan G.
Founder
Share
"Your own cloud servers with technical support if you need it!"
What do you like best about Cloudways?

Digital Ocean, Vultr, AWS and similar cloud servers are brilliant but need technical expertise to set up, configure and maintain. Cloudways takes care of all that and more, leaving me free to focus on other things. I switched to Cloudways two years ago and cannot recommend it highly enough. The platform is user-friendly, reliable, and has everything I need to run multiple websites. My role has changed recently from being an agency owner in charge of several clients' websites to being in charge of marketing for a large company. As an agency owner, it was essential for my websites to be up and running 24/7, with no downtime or slow loading times. Cloudways hasn't let me down, and any issues I have had have been dealt with quickly. Moving away from my agency and seeing how some companies manage their websites has made me appreciate Cloudways even more. I've seen businesses depend on cloud servers to handle their websites, with no one managing or updating them, especially since covid. Over the years, I've used various shared hosting platforms, VPS servers, and managed WordPress hosting providers, but I'd been considering switching to a cloud hosting provider for some time and eventually decided to go for it. Cloudways is essentially a cloud server concierge service. You get access to cloud servers such as Digital Ocean servers, but they're set up properly and managed through the Cloudways interface. And then you get the bonus of having technical support, which is perfect if you don't have the time or knowledge to manage your own server.

What do you dislike about Cloudways?

You can't use Cloudways to set up and manage email as you can with cPanel, but making your clients switch to the likes of Workspace or Office 365 only improves the reliability of their email service. Managing DNS is another issue to get used to. I use DNS Made Easy for most projects or manage DNS through the domain registrar. There is an initial learning curve if you've been used to using cPanel. Once you figure out how things work and what options are available, it's easy to get new websites up and running.

What problems is Cloudways solving and how is that benefiting you?

Apart from the benefits of cloud servers, the biggest benefit of Cloudways for me is having access to their technical support team should I need to. I'm comfortable with learning to do what I need to do, but managing a cloud server alone is beyond my capabilities. Cloudways gives me a sense of security that I wouldn't get from using Digital Ocean alone.

Small Business (50 or fewer emp.)
Mar 24, 2023
 Source
Overall Rating:
5.0
Nafiz M. avatar
Nafiz M.
Ceo
Share
"Best cloud hosting for WP sites"
What do you like best about Cloudways?

Cloudways makes it super easy to install and maintain Wordpress sites

What do you dislike about Cloudways?

There is not much to dislike about cloudways, other hosting services don't compare

What problems is Cloudways solving and how is that benefiting you?

Easily deploy wordpress sites

Small Business (50 or fewer emp.)
Mar 20, 2023
 Source
Overall Rating:
5.0
Rory T. avatar
Rory T.
Freelance Seo Consultant
Share
"Best Cloud Hosting Money Can Buy"
What do you like best about Cloudways?

I love how easy and quickly it is to spin up a server and get live ASAP. For Wordpress it is an absolute breeze! Plus the support is amazing too, no problem too big!

What do you dislike about Cloudways?

Honestly, nothing. I can't fault them at all. Maybe I'm just lucky, but what can I say, just awesome.

What problems is Cloudways solving and how is that benefiting you?

Being able to get Websites up and running quickly. No messing around with quota's or 100s of different admins for cPanel, WHM panels etc. Super easy.

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