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Cloudways
Effortless Cloud Hosting
4.7

( 709 )

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Cloudways Reviews & Product Details

Cloudways Overview
What is Cloudways?

Cloudways is a managed hosting provider that focuses on performance and simplicity. Whether you need simple server and application launches, or ongoing server maintenance, Couldways is built to simplify the whole process of server management to support business growth thanks to its powerful suite of tools and services that can help manage your eCommerce stores and business sites. It also underscores user options–from cloud providers and hosting.

Company Cloudways Ltd.
Year founded 2011
Company size 51-200 employees
Headquarters Mosta, Malta
Social Media
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$29.00/month
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Ask Questions about Cloudways
What Cloudways is best for?
How does Cloudways compare to HostArmada?
What are the pros and cons of Cloudways?
Cloudways Product Details
Capabilities
API
CLI
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Cloudways Pros and Cons
Pros
  • Option to add as many website installations as you want
  • Server speed is faster than competition
  • Pay as you go pricing plan
  • Managed app option with database backups
Cons
  • No root access or server modifications
  • Add ons require additional cost
  • Inability to use Plesk or cPanel
Cloudways Features
API Access
Auto-Scaling
Automated Backups
Bandwidth Allocation
Compliance Certifications
Content Delivery Network (CDN)
Cost Management Tools
Customer Support
Customizable Virtual Machines
DDoS Protection
Data encryption
Database Options
Dedicated IP
Disaster Recovery
Hybrid Cloud Support
Load Balancing
Managed Services
Migration Assistance
Monitoring and Alerts
Multi-Region Support
Network Security
Operating System Options
Resource Management
Scalability
Serverless Computing
Service Level Agreements (SLAs)
Storage Options
Uptime Guarantee
User Management
Virtual Private Cloud (VPC)
Cloudways Media
Cloudways video thumbnail
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Cloudways - Cloudways Homepage
Cloudways Screenshots
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Cloudways Homepage
Cloudways Homepage
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: October 26, 2025
Cloudways Logo
709 Cloudways Reviews
4.7 out of 5
Small Business (50 or fewer emp.)
Jan 23, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Cloudways makes it easy to manage my websites"
What do you like best about Cloudways?

Easy to set up, I like that it is billed monthly. Good performance and navigtion

What do you dislike about Cloudways?

Some things can be a bit technical, but the help topics and chat are great.

What problems is Cloudways solving and how is that benefiting you?

Website hosting, making it easy

Small Business (50 or fewer emp.)
Jan 21, 2023
 Source
Overall Rating:
5.0
DL
Dominika L.
Web Designer
Share
"Great product and very quick customer service!"
What do you like best about Cloudways?

The range of products and types of servers Cloudways offers is incredible! I love the option to scale the server as my business grows and have control over it myself.

What do you dislike about Cloudways?

I personally use the chatbox and love it! However, I understand that phone support would be beneficial for some people.

What problems is Cloudways solving and how is that benefiting you?

Valuable information on all the tech updates and delivered regularly. Instructions on how to implement changes are spot on. Quick support when needed and fast servers that work like a charm!

Small Business (50 or fewer emp.)
Jan 20, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Excelent provider for years."
What do you like best about Cloudways?

I've been using Cloudways for the past six years to host my websites, and I couldn't be happier with the service. The platform is incredibly user-friendly and allows me to quickly scale and deploy resources as needed. But what truly sets Cloudways apart is their outstanding customer support. Whenever I've had an issue, their team has been quick to respond and help me resolve it. I appreciate all the features Cloudways offers, like automated backups, real-time monitoring, and security enhancements that give me peace of mind. I highly recommend Cloudways to anyone needing a reliable and feature-rich cloud hosting solution.

What do you dislike about Cloudways?

As a Cloudways user, I've found that their pricing can sometimes be a bit steep. The custom control panel is easy to use, but it took me some time to get familiar with it.

What problems is Cloudways solving and how is that benefiting you?

Cloudways helps me to solve my clients' hosting needs by providing a user-friendly and flexible platform. With Cloudways, I can easily scale my resources and deploy my applications without any hassle. The added features like automated backups and security enhancements give me peace of mind and allow me to focus on growing my business. The customer support is also top-notch, which helps me to resolve any issues quickly. Overall, Cloudways is a great solution for my hosting needs.

Small Business (50 or fewer emp.)
Jan 18, 2023
 Source
Overall Rating:
5.0
JW
Jade W.
Website Designer
Share
"Reliable and Hassle-Free"
What do you like best about Cloudways?

My favourite feature is being able to clone applications and set up a new site quickly and easily.

What do you dislike about Cloudways?

That there is no C Panel access to a site but it's easily forgiven when you can still access files via sftp etc.

What problems is Cloudways solving and how is that benefiting you?

A fast and simple cloud-based hosting solution

Small Business (50 or fewer emp.)
Jan 18, 2023
 Source
Overall Rating:
5.0
EG
Elissa G.
Web Designer
Share
"Fast reliable hosting for WordPress websites"
What do you like best about Cloudways?

I moved to Cloudways to increase my websites speed. My sites speed instantly increased and the free migration made the transition from the old host an easy move. I like that I can increase my server instantly and have staging sites and a clone function which has made updates a breeze. The most valuable option you get when using Cloudways as your host is the option to use a server near your location.

What do you dislike about Cloudways?

Cloudways was a little bit of a challenge to navigate at first. I was used to a c panel interface so i did have to research how to set up a server correctly. Cloudways does provide resources but I found Youtube to be an additional source that made it very easy in the end.

What problems is Cloudways solving and how is that benefiting you?

Moving from a shared hosting provider to Cloudways where i control my own server has increased the speed of my site and increased my SEO. I was able to jump from page 3 to 1 simply by changing the hosting!

Small Business (50 or fewer emp.)
Jan 18, 2023
 Source
Overall Rating:
5.0
SP
Sally P.
Graphic & Web Designer
Share
"Happy customer - Cloudways is a great service!"
What do you like best about Cloudways?

The 24/7 support that Cloudways offer is second to none - any issue or question I have is answered so promptly and their support always ensure you know exactly whats going on to further upskill you. I love the backend of Cloudways and the ease of its layout and navigation, such a simple tool that provides such complex services.

What do you dislike about Cloudways?

Nil - I am yet to experience anything I dislike about Cloudways

What problems is Cloudways solving and how is that benefiting you?

Cloudways allows me to provide a safe and secure website host for websites I design and develop for clients. I rest assured that all my websites are housed on safe servers and that 24/7 support is on hand should I ever experience any issues. It benefits my web design business greatly and ensures I can trust the services I am offering to my customers.

Small Business (50 or fewer emp.)
Jan 17, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"From Beginner to Advanced, cloudways has suited me every step of the way"
What do you like best about Cloudways?

Super intuitive. Clean, easy dashboard. Vast and easy to navigate and read help docs. Impeccable customer service. Always improving, always innovating. One of those companies where you're excited to read their roadmap emails.

What do you dislike about Cloudways?

I don't have any dislikes, I cannot fault them.

What problems is Cloudways solving and how is that benefiting you?

Cloudways hosts mine and all of my clients sites. It also handles the sites CDN's. My servers are always completely customisable and anytime I'm doing something for the first time, their staff basically teach me from scratch exactly what I need.

Small Business (50 or fewer emp.)
Jan 17, 2023
 Source
Overall Rating:
5.0
MB
Matthew B.
Technical Lead
Share
"Fantastic, simple cloud hosting and great support"
What do you like best about Cloudways?

Cloudways offer a simple but feature-rich cloud hosting solution. As an agency, it is important to save time where we can, Cloudways' system and speed of support allow us to set up hosting solutions quickly and easily but with the features we need.

What do you dislike about Cloudways?

Our only issue with Cloudways has been that we've found the API to be a little restrictive, but this is purely down to a specific requirement we had and was not a major issue.

What problems is Cloudways solving and how is that benefiting you?

Cloudways allow us to offer reliable and cost-effective cloud hosting to our clients with support that we can count on to be there when we need them and get a resolution.

Small Business (50 or fewer emp.)
Jan 17, 2023
 Source
Overall Rating:
5.0
Nalin A. avatar
Nalin A.
Software Engineer
Share
"My hosting experience with Cloudways"
What do you like best about Cloudways?

Cloudways is a platform specialized for CMS hosting. Recently I used, Cloudways for hosting my Blog application. Launching a simple WordPress application is much much easy and all the underlying infrastructures are maintained by the Cloudways team. There are many server options are available which can be used according to our requirements.

What do you dislike about Cloudways?

If you are a beginner, Starting cost is much high. Cheapest server monthly costs around $10 for one month. Another thing is Cloudway's free trial, which is only for 3 days. Considering these things, it seems Cloudways is not the best fit for low-cost beginners.

What problems is Cloudways solving and how is that benefiting you?

I write blog articles and publish them using WordPress CMS. In order to give a great user experience, I need a good hosting provider. When your audience, grows up, need to manage large traffic without any disruption. So far, Cloudways provides me great hosting experience.

Small Business (50 or fewer emp.)
Jan 17, 2023
 Source
Overall Rating:
5.0
RA
Rick A.
Front End Web Developer
Share
"Flexible and reliable cloud hosting - simple to use"
What do you like best about Cloudways?

The simplicity of their platform makes it wonderful to use every day. Being able to start a new server, create a new app, migrate apps between servers and remove when no longer needed never takes more than a few clicks.

What do you dislike about Cloudways?

It would be helpful if more information was visible regarding some of the platforms/data centres that they use. Specifically, which are powered by 100% renewable energy and which are not.

What problems is Cloudways solving and how is that benefiting you?

The ability to have separate apps for staging and production and the ease with which these can be made, removed, copied or moved makes our life much easier. This has allowed us more time to focus on the creation of apps, rather than headaches about hosting them.