Deel Reviews: 4.8/5 — Highly Rated

Very clear menu of important things, such as: contracts, invoices, transactions and very easy registration with onboarding.

The only downside with the platform was withdrawal experience via Revolut. I have selected the Revolut as my way of withdrawal and it asked me for my phone number. I have typed it in, thinking it will connect my Revolut Business bank account, and not private one! The money was paid out to the private one, which caused me in trouble with IRS. Please make an option to choose Business Revolut.

Deel is helping to ease out the paperwork process of every business agreement, especially in terms of payment. Also, Deel protects both parties if there is a case of bad business practice.

It's easy. I changed jobs and I can have erything in one place. Also, expenes are super simple to add to get reimbursed. It is a great experience inside the product. Also, customer service is lovely, they are always super nice and and have never left me expecting an answer. Even once I had a huge problem and thought i had lost my salary, and they were very human saying "don't worry, it will be ok, it's just an error, give us some time". That reassurance meant the world to me.

Ramps are expensive for non-us residents. Also, the card does not work in iphone in Argentina and i'm not ellgible for a fisical fisical card just beacuse I live in Argentina. This is the worst because i can only use my card on digital stuff. I've talked endlessly with CX and they cannot make it happen.

I can work for anywhere in the world. I'm from argentina, been living in brazil,now in Mexico and I work for a colombian company. I also make some freelance classes for different organizations. The last one was in Peru. Deel makes it simple for me to sign contracts and create invoices.

All the process was very clear and transparent without hidden cost and surprises. Overall, everything went smoothly.

Good choice to support the growing businesses

Helpfull in deeling with HR in other countries. from onboading to payrolls

Its a major time saver. Completing invoices are quick and easy.

I do a lot of repetitive work and can't easily duplicate invoice

It makes invoice quick and easy. I have used other products in the past but Deel just works best.

- A lot of payment providers. I can withdraw money in TRY, EUR or USD. Especially love the Wise integration. - Deel card to pay for stuff. Especially needed for guys like me who recently moved and has a passport of an unwanted country. - Useful support. Support really does try to help you and is helpful most of the time. Not all of the time though. - Interface. After the latest updates the interface is flawless. Everything is clear and convinient.

- Unexpected commisions. It's not their fault but some banks take additional random commisions. It'd be very cool if they could know these commisions in advance. - Lacking their own payment capabilities. I'd gladly used Deel as one of my payment providers if could transfer money without commision there. - Support sometimes can be useless. I remember talking long and a lot for them to unblock my deel card they blocked. I needed to prove that I really moved to another country which was humiliating and tiresome. - Expensive for employers. I really wanted my new employer to use Deel and was an active ambassador for them. The guys told me it was too expensive. I don't know the numbers but was really frustrated by this.

- Hiring internationally. - Being able to withdraw money easily as a contractor. - Deel card to pay for stuff. - Simplify the legal stuff.

I Like the extra services, such as the feel advance, plus the chance to withdraw to different entities, even crypto

Some of the usage changed without previous warning, such as the advance limits, which were a horrible experience twice already.

Making easy for me to receive the payments and having better tracking of them.

I don't have to worry about anything. Just click the button and have money the next day. No fees or other bs.

Many of the perks presented in the product doesn't make sense in my country. As it's for remote workers more variety should be added.

It gives my company i work for an easy way to manage my payments so I can work remotely.

- Aleksandra Can is doing an excellent job and offers help and excellent help when I need it

- UX is not user friendly. It take sme too long to find information. - We did not have proper onboarding back then when we started to work with Deel. No one guided us trough the platform. I am glad that we know have Aleksandra as a point of contact.

Hiring talent from abroad

Deel's pricing is very transparent and easy to understand. Additionally, the company has a tech focus, making the platform easy to use and navigate compared to other companies on the market.

Deel seems like a smaller company, which can have its benefits, but I've noticed a lack of back-end customer support. Also, Deel doesn't have a customer service line. You must message customer service or schedule a call, which can delay communication/assistance.

Deel provided a solution to compliantly paying our employee that lives in Puerto Rico as a full-time employee instead of a contractor. Our employee is thrilled that their taxes will be correctly deducted moving forward.

* Flexible Hiring Local Entity * Strong Compliance * Easy to Payroll

* Product Defect: such as Missing Recurring Allowance * Careless New Market Launch: such as Thailand Market Launch Experience

Global Payroll at one Dashboard. Great Expereince to enter into a new market. NO risk to operate HR related works (payroll, local requirements)

The customer service and customer support have been very good. I appreciate the attention the sales rep and the onboarding rep have given us throughout the process. The Deel platform is reasonably intuitive and easy to navigate. Set-up is quick and easy, as is validating your bank account and making payments.

There are some modifications to the platform which Deel could make that would limit supervisors from seeing things that are confidential (such as invoices, employment contracts, employee details, etc.).

Deel is acting as our Employer of Record which is a huge benefit. It allows us to work with contractors in countries where we don't have business operations.

Service is always polite, pleasant and timely

Our case should have been straightforward, but still had quite a few glitches: 1. we were given the wrond MSA to sign and review twice (!), which means we incurred unnecessay legal costs. 2. We were given inaccurate details about cross-border payments which means we will incur high transfer costs for duration of contract. 3. Putting ina bonus structure for employee was very complex and delayed us almost a week, though I assumed this would be completely straightforward.

Employing on payroll in a country where we do not have a legal entity yet.

The possibility of giving the users to work elsewhere without any other legal concearn

I would like to have a little bit more of follow up and help on the onboarding topics

Payroll, health insurance

Since I started a lot of things have been added and improved. Support has become better, and documents reach me on time.Hopefully, they continue.

I am based out of India and they do not support location-based tax documents and queries for our region. Something they should look into.

Made my life easy. One stop solution for me to create contracts and raise invoices across the globe.

The clear interface and the simplicity in getting those information that are reperible in it.

The lack of clarity in receiving some replies (i submitted a request to receive an avarage about my net salary, they seemed to not willing to provide the answer, in the end i had to demand to talk to the italian payroll team and the same team reached me out after 3 days. This is a bit concerning if a person needs to decide wether to remain with this company or not, like i was in the days.).

I can work for an international team with a regular local contract. It helps with taxes and other legal & burocratic stuff.

Service is simple and easy to use, and works at the end of the day.

Service is almost too simple. Few updates are provided proactively and onboarding is all self-service.

We need to hire people overseas

I love the summary on the front page that I can access to different tabs promptly. For example, I can use "Quick Access" on expenses where I can submit them immediately.

It'd be really helpful if some functions were set up in a more detailed way. For example, on Expenses, having a "category" for submitting expenses altogether would make it so much easier to manage and organize them.

In terms of my paycheque as a contractor, I had a hard time organizing my pay. Every time I needed to check my bank account to see my pay. But with Deel, I now can access all the history of payments which are amazing.

What I like best about Deel is that it is Very user friendly and straight forward to navigate

At the moment, I haven't found a dislike in my short experience of using the platform

The problem that deel is solving for me is East invoicing as a contractor and it benefits me because everything is consolidated in one place.

Ease of navigating through the platform. Also, quickness from the support team is appreciated.

Invoicing process is sometimes messy. Unflexible.

Knowledge of the local procedures.

I like how Deel shows a list of transactions and future incoming transactions. There is also a wide range of ways to withdraw your money, either in your local currency or dollars.

The only downside I found about Deel is getting $25 per transaction taken away. I understand It's not in their hands since local banks ask $20 and Deel just $5, which ultimately makes it $25. Also their one-month limit for having your money stored.

They are working on getting their debit card to be international and building their mobile app. It will hopefully solve getting my $25 taken away and provide more accessibility when they complete their mobile app.

Friendly assistance when we had a question.

Onboarding communication was poor - admins didn't receive all the communications each other did. Employees were not notified of issued they should and could have been told about.

Need to pay international employee.

The platform is the most helpful element of Deel. It allows us to track employees' contract status, deposits due, etc.

While the ticketing system is beneficial - for more serious issues, I believe having multiple agents dealing with the problem can feel like our case is not being dealt with as seriously as we would like it to be.

Deel allows us to hire employees in countries where we do not have an entity, enabling us to work with clients on a more global scale.

Deel has made it easy for our company to expand into a new country, Canada. The team was very communicative throughout the entire onboarding process, and they are swift to answer questions now that we're live with them. I also greatly appreciate the regular check-ins from our Customer Success Manager, Robyn!

We've experienced only a few downsides with Deel as the Employer or Record. First, because Deel is technically the employer, there is not much flexibility regarding offers/Employee Agreements. However, Deel's legal team was able to accommodate some of our red lines to the best of its ability. There are some other minor issues with the platform itself with the way information appears that can sometimes be confusing for the admins or employees. However, it almost seems like there are improvements nearly every week. I love to see continuous improvement.

Because of Deel, we've secured some great new talent! We've quickly hired over a dozen new team members with Deel as their Employer of Record, which provides peace of mind since Deel handles compliance, payroll, and benefits! Without Deel, it would have taken us much longer to begin hiring in Canada.

The fact that you can get information about employment in each of the relevant countries.

It takes time to get a good understanding of the laws in the different countries from the representatives

Enables the employment procedure in different countries without the need to open foreign companies and deal with bureaucracy

Contracts can be easily templatized and copied over from person to person.

Permissioning is confusing to configure and managers have full access/view to all user PII.

Before Deel, we were using 4 different systems for contracting, invoicing and payments - now we have all international and domestic contractors as well as employees abroad in one place!

It allows the company to expand into multiple different countries quickly, with very minimal legwork, and with very light administrative operations.

There is a lot of clunkiness and limitations with the tool, such as the inability to customize benefits offered per country.

Global hiring. It is allowing us to hire talent from all across the world without having to create entities or robust operational support in each region.

Easy to create contracts for contractors from different countries, set up payment schedules, and automatically pay them. Good integration with GL software like Xero.

Need more flexibility to claw back paid out money that has not been withdrawn yet. There should be a way to have money refunded if transferred by accident.

Solving problem of paying international contractors in an easy to use manner. Saved a lot of time from the HR and Finance team to deal with contractors

Fue fácil de usar y de entender. Pude transferir y usar mi dinero sin problemas .

Los fee por extracción en ARG son muy altos

Los pagos a personas de otros países. Excepto Venezuela

Well, it's quite complete, it covers every single detail and form that you may need as a contractor. It has many withdrawal options, there's even a Deel Card so you can directly pay using it.

Maybe the amount of money it takes to make a directly bank transaction.

I am receiving my money quickly, so it solves that

They're fast in processing funds and documents. They allow you to be paid ahead of your payday even for a small amount. Signing of contracts and getting paid is swift and stress-free

I've been using Deel since September and I would say that I have experience any difficulties using the platform. They've so far met my expectation and gone beyond

Ease of payment