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Deel Reviews: 4.8/5 — Highly Rated
| Capabilities |
API
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Deel Pros and Cons
- Easy-to-use platform
- Great customer service
- Well-designed and user-friendly
- Base product is affordable
- Adding features raises cost
- Some countries only have access to SWIFT, which can be costly.
Deel is an extensive software package that combines all the tools needed for payroll and HR management. It offers a wide range of features and functions that are essential for businesses of all sizes. Whether you need to onboard employees, manage payroll, or handle HR tasks, Deel provides a comprehensive solution.
Key Features and Functionalities
- Fast and Efficient Onboarding: Deel offers tools for seamless onboarding, making it easy to bring new employees into your organization.
- Global Payroll: With Deel, you can easily manage payroll on a global scale, ensuring that employees are paid accurately and on time.
- HR Features: Deel includes a variety of HR features, such as employee management, time tracking, and performance evaluation.
- Dynamic Graphics: The software utilizes dynamic graphics to present data in an engaging and visually appealing manner.
- User-Friendly Interface: Deel’s interface is designed to be intuitive and user-friendly, requiring minimal training to navigate and utilize its features.
User Interface
Deel’s user interface is clean, modern, and easy to navigate. The software has a simple but powerful design that allows users to quickly access the features they need. The use of dynamic graphics enhances the presentation of data, making it more enjoyable to work with. Overall, the interface is intuitive and requires minimal training to get up to speed with the Deel workspace.
Support
Deel provides reliable support to its users. The software offers a variety of support channels, including live chat for instant assistance. Additionally, there is a comprehensive help hub available online, providing users with an overview of the software, insights on specific business needs, and information for contractors and employees. The support team is available 24/7, ensuring that users can get the help they need whenever they need it.
Pricing and Value
Deel provides a flexible pricing model that offers different options based on your company’s requirements. Here are the pricing details:
- No-Fee Basis for Smaller Concerns: If your company has 200 employees or fewer, you can use Deel on a no-fee basis. This makes it an attractive option for smaller businesses looking for a cost-effective solution.
- Tailored Packages for Larger Companies: For companies with greater needs, Deel offers customized packages. You can contact the Deel sales team to get a quote and discuss your specific requirements. The pricing for these packages will depend on the features and functionalities you need. Deel offers contractor management (with a free tier available) and Employer of Record services — see Deel pricing for current rates.
Even in its most basic form, Deel provides essential tools such as payroll management, payslips, compliance documentation, and other necessary documents to ensure smooth operations for both employees and businesses.
The pricing structure of Deel allows businesses to choose the package that best suits their needs and budget. Smaller concerns can take advantage of the no-fee option, while larger companies can benefit from tailored packages. This flexibility ensures that businesses of all sizes can access the necessary tools for efficient payroll and HR management.
Please note that the pricing mentioned here is based on the information provided and may be subject to change. It’s always recommended to reach out to the Deel sales team for the most accurate and up-to-date pricing details.
Competition
Deel faces competition from other payroll and HR software solutions such as Gusto, Rippling, Remote, and Oyster. However, what sets Deel apart is its simplicity and user-friendly interface. While other software tools may have similar features, Deel’s intuitive design and powerful tools make it a standout choice for businesses looking for an efficient and easy-to-use solution.
Bottom Line
Deel has since expanded beyond payroll into a full HR platform, adding Deel HR, Deel Engage, and AI-powered compliance tools.
In conclusion, Deel is a comprehensive software tool that offers a range of features and functionalities for payroll and HR management. With its user-friendly interface, reliable support, and competitive pricing, Deel is a valuable solution for businesses of all sizes. Whether you’re onboarding new employees, managing payroll, or handling HR tasks, Deel provides the tools you need to streamline your processes and improve efficiency.
Compare Deel with other popular tools in the same category.
Deel has significantly increased the accuracy and efficiency in our finance team .
Deel has significantly increased the accuracy and efficiency in our finance team. The contractors and remote employees also love using Deel as it also cuts down their admin for preparing invoices each month.
Having lots of contractors spread out all over the world and invoicing us in multiple currencies creates quite a lot of manual workload for the finance team. Deel automates a lot of the invoice processing and integrates with Xero. Furthermore, we only need to make one bank payment each month and Deel distributes the funds to all our contractors.
We're a small, fully remote team and Deel has made it easy to hire folks in Europe without a ton of paperwork. We wouldn't have been able to scale out as quickly overseas without their services!
The only issue we've had so far is an employee's name was incorrectly rendered on their hiring documents but a short email exchange saw the documents reissued with minimal fuss.
We are hiring for non-traditional roles that you can't put job postings out for. When we find the right person they could be anywhere in the world and Deel prevents us from having to go register in every country we want to hire in to get the best people for the job.
The client support is amazing. Deel's customer support team is very knowledgable and quick to respond. I've only had one issue arise where I had to escalate it to our our Customer Success Manager, Zach Swan, and Client Development Executive, Pierce Glanville. These two are very attentive, supportive, and highly detailed, making it really easy to work with them.
Given the platform is still developing and growing, there are a number of limitations. For instance, you can add admins as "Managers," but I wish it was possible to add people admins with different types of access. An example is adding someone as an admin with limited access as opposed to only having the option to give full access to anyone added as a "Manager."
Through Deel, we are able to hire and pay members domestically and globally while also providing them with benefit options and remaining in compliance with their local and regional laws.
Having a dedicated account manager, platform ux is good.
Feels like your message has to get redirected a few times before reaching the correct person. No clear contact for our employees on Deel. Some terms misleading.
Managing our international employees contracts, pay, benefits etc. Means we can hire international employees more efficiently.
Making payments worldwide on one platform. Great customer experience too.
Don't have all the countries we'd like to hire in. Ie Zimbabwe.
All issues related to hiring remotely/globally.
During the set up so far, I've found the support from Anh Phan incredible and during her annual leave, we were also provided with excellent support by Artan. As our main point of contact, Anh has always been available, responded to queries and helped us to liaise with Legal. She was readily available to jump on calls to demo the platform with our wider colleague base and has made the implementation process so much smoother - she's been on hand for the smallest and stupid questions, any niggles in the system and for this support I highly thank her. Creating contracts is easy, the platform is nice to use and 24/7 team are really fast to help also.
We've had a few issues with contract templates containing formatting errors and lots of back and forth on clauses, but this is understandable with Deel being new themselves.
Deel are allowing us to hire global employees in a more compliant manner and ensure our contractors are also set up effectively. It allows us to ensure taxes and deductions are made correctly and not have to set up costly permanent establishments! Able to tap into global hiring pools by having Deel as our employment solution
Enables me to manage payroll for contractors around the world
I need to go in each month to submit payment instead of it being automatic / approval based
Simplifying paying contractors in different currencies and locations
The user interface is great and easy to use from an employee and employer perspective.
Customer support could be better. Once you're set up its great but support is slow with making changes and can cause delays in payments if Deel makes a mistake.
Payroll
A letsdeel App perhaps,easy way to get paid by an international organization
That there's no letsdeel App and costly.
Having to withdraw my funds smoothly to my bank account
Deel is extreme easy to use. I find it super user friendly
I don't enjoy the fact that when I get paid, I have to wait extra two days to have the money in my bank account. It feels like an unnecessary step. Company->deel-> bank account
Deel is making it easy to pay contractors and employees around the world
Simplicity, easy to use. A good platform to create invoices and withdraw your payments.
I will like that it has more withdraw methods
Solve the problem of been in contact and agree with contracts from nearshore companys.
Easy to use easy to get bank statements various facilities
Transactions usually take 3 to 4 working days. When transfering from deel to locl bank should introduce an app for banking use
Deel help me recieve payment from my employer regularly,
They have a tracking of the payment, and that keep you informed
Its super hard to withdrawal the fundas, I had been struggling for a month
Giving me the chance to hace money safely
It is easy to use and shows all transactions online.
Sometimes there are delays to transfers. I think the exchange rate is also a little bit high.
Our payroll system.
It tranfers to Wise Payoneer with minimal fee.
It does not have mobile app. App gives convience of use on the go.
I am mot sure about that as my employer is usi g deel so I have to :D
It's easy to set up, you don't need to do a lot of things to start receiving your incomes
Takes 5 days to receive in my business account after I receive it on Deel There is no test to validate my banking account. So If I fill anything wrong, I'll just know after I do not receive my incomes and then I would have to fix my info and wait for more 5 days
Contractors can easily receive their incomes in any currency and even use their own card to pay stuff.
Recibir pagos de forma rapida y cumplida
La Deel Card no la reciben muchos ecimmerce en colombia
Recibir pagos desde el exterior
The options on withdrawal methods and easy to use
The customer support and ease of integration
Getting paid for my remote work
Conversion rate and delivery time, my bank always gets the money same day, except when it's done after a certain hour of the day.
Cutoff time can make transfers last days after expectation.
If they could please fix the delay with certain banks in Dominican republic it would be great.
Good and timely customer service, smooth transactions
No immediate cash-out on weekends and holidays.
Allows deel advances for emergency situations
The agility and clarity of the processes
Exchange rate sometimes is really down...
I can receive payments to my country.
Aanchal our account manager is exteremly helpful
The confusion surrounding different countries laws
For hiring outside of UK as we don't have an entity in Spain.
It helped the process of integration of new staff, with job offers, hire paperwork etc.
Overall satisfied with the ease of use and support
It really helped with hiring new staff, especially for staff that work remotely. It allowed us to grow faster and focus on other aspects of the business.
A good service for local team management or outsourcing team management. My company has used them to manage offshore employees
Not that I can think of. The team has been supportive. Even the CEO directly messages you.
Transparent Good customer support Responsive
They send me the payment very quickly every month, after the initial check. It blocked the bank transfer in the beginning until they were certain it was really me and my bank account, so it's trustworthy.
Many menus and sometimes I have trouble to find the main one I most need. It could be easier to submit invoices and personalize them, in terms of main page overview.
It makes it easier to get paid from a company of a different country and currency. The biggest challenge before Deel was to calculate salary due to floating currency exchange ratings, apply taxes and other stuff before we could receive a money transfer. Now we just create an invoice and we get paid exactly what we are owed whitout any stress.
Simple UI, platform has evolved over the last year and added several new features
Deel has big conversion fees and there is almost nothing we can do about it
recruiting people from overseas
Deel's website for payroll is good. The interface is clear and easy to use.
Communication with Deel agent via email is not convinient. There are so many instant messaging tools.
Payroll.
How easyit is to handle. How effective that it is in its purpose
It would be great to have video guides on how to transfer money from deel to other platforms. Also the deadline for withdrawing money is very short
How to easily connect remote workers with international companies and it is very cool to receive money in dollars and transfer it using the current exchange rate
Seamless international payments to contractors and businesses.
Occasional delays or errors in processing payments. Support team could not find a reason for the delays.
Receiving international payments for consulting work.
Deel is 100 % secure and the transfer is fast
when i do transfer other fees are charged to my bank, the solution is easy, Deel can reduce taxes exchange or can also write to the bank to not charge more than it
i hope that the problems that i told before get solved ASAP
