Unclaimed: Are you working at Deel?
Deel Reviews: 4.8/5 — Highly Rated
| Capabilities |
API
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Deel Pros and Cons
- Easy-to-use platform
- Great customer service
- Well-designed and user-friendly
- Base product is affordable
- Adding features raises cost
- Some countries only have access to SWIFT, which can be costly.
Deel is an extensive software package that combines all the tools needed for payroll and HR management. It offers a wide range of features and functions that are essential for businesses of all sizes. Whether you need to onboard employees, manage payroll, or handle HR tasks, Deel provides a comprehensive solution.
Key Features and Functionalities
- Fast and Efficient Onboarding: Deel offers tools for seamless onboarding, making it easy to bring new employees into your organization.
- Global Payroll: With Deel, you can easily manage payroll on a global scale, ensuring that employees are paid accurately and on time.
- HR Features: Deel includes a variety of HR features, such as employee management, time tracking, and performance evaluation.
- Dynamic Graphics: The software utilizes dynamic graphics to present data in an engaging and visually appealing manner.
- User-Friendly Interface: Deel’s interface is designed to be intuitive and user-friendly, requiring minimal training to navigate and utilize its features.
User Interface
Deel’s user interface is clean, modern, and easy to navigate. The software has a simple but powerful design that allows users to quickly access the features they need. The use of dynamic graphics enhances the presentation of data, making it more enjoyable to work with. Overall, the interface is intuitive and requires minimal training to get up to speed with the Deel workspace.
Support
Deel provides reliable support to its users. The software offers a variety of support channels, including live chat for instant assistance. Additionally, there is a comprehensive help hub available online, providing users with an overview of the software, insights on specific business needs, and information for contractors and employees. The support team is available 24/7, ensuring that users can get the help they need whenever they need it.
Pricing and Value
Deel provides a flexible pricing model that offers different options based on your company’s requirements. Here are the pricing details:
- No-Fee Basis for Smaller Concerns: If your company has 200 employees or fewer, you can use Deel on a no-fee basis. This makes it an attractive option for smaller businesses looking for a cost-effective solution.
- Tailored Packages for Larger Companies: For companies with greater needs, Deel offers customized packages. You can contact the Deel sales team to get a quote and discuss your specific requirements. The pricing for these packages will depend on the features and functionalities you need. Deel offers contractor management (with a free tier available) and Employer of Record services — see Deel pricing for current rates.
Even in its most basic form, Deel provides essential tools such as payroll management, payslips, compliance documentation, and other necessary documents to ensure smooth operations for both employees and businesses.
The pricing structure of Deel allows businesses to choose the package that best suits their needs and budget. Smaller concerns can take advantage of the no-fee option, while larger companies can benefit from tailored packages. This flexibility ensures that businesses of all sizes can access the necessary tools for efficient payroll and HR management.
Please note that the pricing mentioned here is based on the information provided and may be subject to change. It’s always recommended to reach out to the Deel sales team for the most accurate and up-to-date pricing details.
Competition
Deel faces competition from other payroll and HR software solutions such as Gusto, Rippling, Remote, and Oyster. However, what sets Deel apart is its simplicity and user-friendly interface. While other software tools may have similar features, Deel’s intuitive design and powerful tools make it a standout choice for businesses looking for an efficient and easy-to-use solution.
Bottom Line
Deel has since expanded beyond payroll into a full HR platform, adding Deel HR, Deel Engage, and AI-powered compliance tools.
In conclusion, Deel is a comprehensive software tool that offers a range of features and functionalities for payroll and HR management. With its user-friendly interface, reliable support, and competitive pricing, Deel is a valuable solution for businesses of all sizes. Whether you’re onboarding new employees, managing payroll, or handling HR tasks, Deel provides the tools you need to streamline your processes and improve efficiency.
Compare Deel with other popular tools in the same category.
Easy to create contracts depending upon the requirement and for part-time users easy to update tasks and check the amount.
Nothing till now will update if any other dislike their.
Easy to onboard employees and get all the things they need in one place.
Smooth and efficient withdrawal process, clean and easy-to-use UI
The fees are higher than other providers
Being able to work with a company not in my country as well as simplyfing the payment process to said company
easiest way to collect money from the company since there is no need to be aware of sending invoices every month. also I can decide when to get my money to my local bank account
haven't found anything that doesn't work or work bad
I have no worries about managing invoices or remind my customer about upcoming payment
How the notifications are organized on the deel page when you log in
it takes time to load up a page and there are no guides on the page.
Deel is making it easy to have my payment summary and the period it was given.
It is very convenient to have contact persons who can help you with any question. The website is also very clear and user-friendly.
So far I can't complain about nothing! :)
You can see all on Deel (benefits, payrolls, expenses) and you will get help within max. 1-2 business days if not right away. Perfect for remote workers.
It helps me simplify the payroll processing for my overseas employees including related statutory submissions.
It can be more flexible regarding the one-off payments and cutoff dates each month. It is also annoying to have to go through 2FA at each login.
It's helping me deal with the hiring of overseas employees, so I do not have to deal with the local reporting and hiring requirements.
Easy to use interface and covers all of the countries where we are hiring. We like that the benefits are customizable, depending on what we want to offer. It is easy to get an overview of the cost of hiring, etc. Our customer success team has been great.
It can take a while to get answers to questions that are sent to the customer service team. Some termination processes were particularly bumpy where they took a longer time than anticipated to process and one employee did not get the correct severance paid out to her. That took some time to resolve.
Deel really helps us to onboard employees in other countries and make sure that we are compliant with the laws in each one. They also make it easy to keep track of employee vacation requests, expenses, etc.
Withdrawing money into different banks all over the world.
The fees to connect with Coinbase are too expensive.
Sending money to other countries without having an intermediary. Decide when to exchange my money to other currencies.
The Deel platform is transparent, easy to use and is constantly being updated and improved upon - when a process isn't clear or easy to use, a solution is usually already being worked on and rolled out. The pricing strategy means that it is easier than other providers to work out how much it'll cost, and the hiring toolkit also helps with forecasting or forseeing any issues that might come up.
It is sometimes difficult to reach the right person or get the right response when you have an issue that isn't a regularly-solved one. A lot of their processes are automated so overriding that can be time consuming, but it is somewhat understandable when you are dealing with multiple locations and laws.
Deel helps us to hire critical tech and creative talent where we don't have an entity. It isn't the cheapest solution but it means we can be more compliant, pay people in their local currency and have support in dealing with local regulations
The interface is really friendly and intuitive.
The Support Team doesn't know much about Colombia and the legal situation, so every question/request takes around 5 business days.
I am located in a different country than my company.
Facility for International contracts and payments
the deadlines for payments are sometimes confusing
It helps me to get my payments as a contractor with an international platform
The core concept of engaging employees from all over the world without the hurdle of incorporating an entity.
So far, everything has been great. The time for processing tickets may be slightly improved.
Deel helps us avoid risks related to engaging candidates from countries with more complex labor laws in which we do not have a presence.
Clarity in the workflow and complete end to end process
The payment approval process is to rigid, getting the invoices only five days before the ebd of the month is not supporting my company payment process
Explanation of how it works
Being able to use a service that takes care of the requirements for offshore staff that may have different legal or other requirements.
A lot of the advice is via the website rather than interacting with people.
Deel has allowed us to hire and employ team members outside of our home country.
How easy it is to upload receipts to be reimbursed. It is clear, which documents you need and there is an explanation of how to get them. The contract is easily signed. Payslip is available right away.
1) even though all the documents are explained well, it's still difficult to figure out and the deadline to make them ready before the start date was too short. 2) There wasn't any introduction that would ease you into the new journey, sth like: "Hey, congrats, you are now an employer/contractor. This means this and this for you. TAXES are this and this specifically for your situation, not just whatever general governmental website" 3) One representative told me that all taxes are paid by my company and the other one said that not. Was very confusing.
I can legally work for my company, getting the benefits of the employer, not the contractor.
Fast money withdrawal with diffrent methods. Easy to use the app with a great user experience. Having insurance in the dashboard. Lot of Perks from different services.
Insurance are a bit expensives with Safety Wing $130/mo. Some perks are not eligible for a given current location. Some withdrawal need to be performed later on time.
Deel helps me working remotly from any location with other companies over the globe, all that in a legal way with a reel contracts. Dell also provide a seamless way of payment.
I like the card, and that it simplifies the relations
Perks are fully unuseful, I like to have a netflix o prime discount, something for the real life. Still waiting for a physical card,
it simplifies the relations, I get my money there, and I can move it to my bank or keep it on the card. That is good.
Easy to use capability with seamless integration to payroll
Tends to be a bit on the expensive side for 3rd World purposes
Providing employer-of-record services for distributed workforces
We were looking for help to deal with the admin complexity for an overseas candidate we wanted to work with, and Deel was able to provide it. They are communicative and provide good follow-through.
The expense is big for a small firm to bear.
Filling paperwork, paying taxes, keeping us and our employee in line with local labor laws.
The ability to hire employees in other countries without the legal setup.
The process of sending payment has been very painful.
Providing an Employee of Record service has allowed us to quickly hire an employee in another country.
Deel is user-friendly and easy to navigate. I can easily find whatever I am looking for, whether my service invoice or details about my payout or contract. It even accommodates many different payment methods, which is very convenient.
It would be nicer if a physical Deel card were available. They only offer a virtual card, and transaction fees are a little high. They also charge for every withdrawal of funds.
None
Onboarding is fast and very straightforward. A lot of self-serve features that are super convenient.
Support communications are a bit confusing, especially their email replies. Not clear to what support thread it relates to.
EOR service
Staff kindness and competency, and accounting services
Some questions to HR stay unanswered for very long time and require various reminders.
Dealing with taxation in Italy is a known headache for all. I'm very happy that Deel can take care of of the accounting while answering my questions in the process.
Secure payments, invoicing, signing contracts, fast payment withdrawal
There were issues with invoicing dates that were solved now
For freelancers, it helps with client payments and signing contracts
Our account manager is perfect! and also your platform is clear and easy to use.
Not having the possibility to cancel a contract if it was created by mistake.
hiring in a different locations for a startup can be frustrating, but Deel makes it super easy
I enjoy Deel's platform. It's very intuitive and easy to navigate. Osiris was a great onboarding manager and had a smooth process of getting our folks on board. The onboarding team has been incredibly responsive and supportive throughout the transition. It's easy to download invoices and initiate payments.
In the beginning, there were some definite communication issues. It was hard to get answers to some of the questions we needed. We knew the switch to Deel would be a tough pill to swallow for our folks, so we wanted to give them as much information as possible. When we asked questions of the account manager, we instead were met with more sales tactics, rather than the answers we needed. Once we realized what the communication issues were, we were able to resolve them and get the information we needed. It would be nice if we could pull a PTO balance report from the platform.
Cost, ease of use, visibility. This benefits our team by saving money for the company. We also have better insight into things like PTO balances, expenses, etc. and our team has already mentioned that this is a more user-friendly platform than they're used to.
The support of our contact Lilian was very helpful in a different situation during the year.
Maybe have customer support attending in other languages
Lilian helped us with critical payments and solved our big issue adding all payments in a template, because we used to add the amounts individually for each employee.
The platform works really well and it's easy to navigate. Furthermore, Deel has an amazing support team that it's available whenever you have a doubt.
The timing to make adjustments it's really tight. You have to anticipate any change with a lot of time.
We need to hire remotely employees on local payroll on countries we don't have a legal entity in.
We are not obliged to have a bank and society open in every country where have contractors to pay them
Maybe is a little bit difficult to solve some things with the support.
It allows us to pay contractors in every country, even where we don´t have a company and bank account
As a contractor, I like the Automatic Withdrawal Funds feature, where my payments will be withdrawn to my chosen method every time my payment is received. It is straightforward to set up.
The delay in the transaction and payments to be processed. Sometimes my monthly payments take a lot longer than any other monthly payments. I didn´t get informed about the delay in my payments.
Deel helped me to solve my problem with difficulties when using payment cards. Before using Deel as a contractor, I was told to apply for and use the payment card, which was a highly complex task to choose what was the better option for me as a new customer.
