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Gusto Logo
Gusto
Effortless Payroll & Benefits
4.6
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Gusto Reviews & Product Details

Gusto Overview
What is Gusto?

One of the most preferred payroll platforms on the web today, Gusto is a great tool for all-around HR management that can handle everything from automatic year-end tax form filing to new-hire form filing, and managing employee benefits. It easily integrates with numerous accounting and business tools, as well as collaboration platforms such as Asana and Autobooks. The platform is well known for its exceptional customer support and delivers great insights and reporting.

Company Gusto
Year founded 2011
Company size 501-1000 employees
Headquarters San Francisco, California, United States
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Ask Questions about Gusto
What Gusto is best for?
How does Gusto compare to Sage Business Cloud Accounting?
What are the pros and cons of Gusto?
Gusto Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPhone
Training Documentation
Languages English
Gusto Features
Automated Payroll Processing
Automatic Updates
Benefits Management
Compliance management
Customizable Pay Stubs
Data Security
Deduction Management
Direct Deposit
Employee Database
Employee Self-Service Portal
Expense Management
Garnishment Management
Integration with Accounting Software
International Payroll
Labor Cost Reporting
Mobile Access
Multi-State Payroll
Multiple Pay Rates
Off-Cycle Payroll
Onboarding
Overtime Calculation
PTO and Leave Tracking
Payroll Deductions
Payroll Reporting
Salary Planning
Tax Filing
Third-party Integrations
Time and Attendance Tracking
Wage Garnishment
Year-End Tax Forms
Gusto Media
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Gusto Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: December 07, 2025
Gusto Logo
1,876 Gusto Reviews
4.6 out of 5
Small Business (50 or fewer emp.)
Oct 25, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Very Helpful"
What do you like best about Gusto?

The website makes payroll fun, with graphics and fun suggestions.

What do you dislike about Gusto?

Nothing, it has been a pleasure to use. I don't have any complaints at this time.

What problems is Gusto solving and how is that benefiting you?

I don't know what problems Gusto has been experiencing, but each new feature has been helpful so far.

Small Business (50 or fewer emp.)
Oct 25, 2023
 Source
Overall Rating:
5.0
PJ
Pamela J.
Founder
Share
"Great to work with"
What do you like best about Gusto?

Easy to work with. Good customer Service. I like that handle all the taxes for you.

What do you dislike about Gusto?

I don't have anything negative to say. I am happy with Gusto

What problems is Gusto solving and how is that benefiting you?

I do not have to deal with state and federal taxes myself they do that for me.

Small Business (50 or fewer emp.)
Oct 25, 2023
 Source
Overall Rating:
5.0
GR
Gary R.
Founder
Share
"Never any issues"
What do you like best about Gusto?

Ease and convenience. I am able to quickly see my paystub and its easy to print them. Its also easy to keep track of my PTO and get my w-9

What do you dislike about Gusto?

Honestly I have not come across any issues.

What problems is Gusto solving and how is that benefiting you?

It's easy to keep track of my pay and benefits

Small Business (50 or fewer emp.)
Oct 25, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Gusto is easy to use and has many useful tools for employers with small payrolls"
What do you like best about Gusto?

We only have two employees and one contractor. The onboarding tools are very helpful, processing payroll and paying contractors is simple to do, payroll reports are good, and it's easy to produce reports, find tax compliance filings, and look up other information. If i can't find a link for what I need, the search tool is an easy way to find an article that addresses my issue.

What do you dislike about Gusto?

Only concern is inability to set up recurring payments to contractors.

What problems is Gusto solving and how is that benefiting you?

Gusto makes it easier for our small organization to take care of HR compliance issues like depositing withheld taxes, filing reports with tax authorities, producing W-2s, and handling onboarding matters like I-9.

Small Business (50 or fewer emp.)
Oct 25, 2023
 Source
Overall Rating:
5.0
JS
Jason S.
Founder
Share
"Great payroll app, easy to use, simple and fun."
What do you like best about Gusto?

It is really intuitive, easy to use, and makes something that is typically boring fun.

What do you dislike about Gusto?

There is nothing I dislike about Gusto. It is very east to use.

What problems is Gusto solving and how is that benefiting you?

It just provides a fun and easy way to get paid. Its simple and intuitive.

Small Business (50 or fewer emp.)
Oct 25, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Gusto has helped our operations grow!"
What do you like best about Gusto?

Gusto has transformed our operations to allow us to no longer be so manual but maneuver as a larger company. It's reduced our hours on mundane tasks. Created a better experience for our employees. And so much more!

What do you dislike about Gusto?

I think that it would be good to have more flexibility with the time tracking.

What problems is Gusto solving and how is that benefiting you?

Solving our automation on payroll and it's giving us more time.

Small Business (50 or fewer emp.)
Oct 25, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Business Office"
What do you like best about Gusto?

How easy it is to use, easy to reach customer service.

What do you dislike about Gusto?

The reports are hard to find and/or create at first but once created it is easier.

What problems is Gusto solving and how is that benefiting you?

The onboarding forms that I am able to send to new hires is a game changer for the amount of back and forth with candidate and the decrease of papers.

Small Business (50 or fewer emp.)
Oct 25, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"The most intuitive payroll provider"
What do you like best about Gusto?

Gusto is very easy to use. The layout and main dashboard make it extremely easy to find exactly what you need. I've used Gusto at 3 employers (both W2 and 1099) and finding my old documents is also a breeze.

What do you dislike about Gusto?

There is nothing in particular that I dislike about Gusto.

What problems is Gusto solving and how is that benefiting you?

Gusto is a simple payroll provider and that solves problems that I faced when working at large corporations with outdated payroll solutions. Other softwares make it impossible to even navigate and I would never login to them. With Gusto, I definitely login and can easily updates settings and find needed documents.

Small Business (50 or fewer emp.)
Oct 25, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Awesome Tool for HR"
What do you like best about Gusto?

Super easy to request time off and see tasks.

What do you dislike about Gusto?

There's no option to remember you, you do have to do the dual authentication every time.

What problems is Gusto solving and how is that benefiting you?

Creates a process for onboarding tasks, a more streamlined process for payments, anonymous surveys, and time off requests.

Small Business (50 or fewer emp.)
Oct 25, 2023
 Source
Overall Rating:
5.0
EB
Ericka B.
Founder
Share
"Very User Friendly"
What do you like best about Gusto?

I like the interface & that it is user friendly.

What do you dislike about Gusto?

At this point in time, I haven't found reasons to dislike using Gusto.

What problems is Gusto solving and how is that benefiting you?

Gusto streamlines our payroll & benefits.