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Hootsuite
Social Media Management Simplified
4.2
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Hootsuite Reviews: 4.2/5 — Solid Choice

Hootsuite Overview
What is Hootsuite?

Hootsuite is a social media management software that empowers businesses to automate the more tedious aspects of social media posting. With tools such as scheduling, content curation, and analytics, Hootsuite can significantly improve business social media strategies and improve audience reach.

Company Hootsuite Inc.
Year founded 2008
Company size 501-1000 employees
Headquarters Vancouver, British Columbia, Canada
Social Media
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Hootsuite Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone
Training Documentation
Languages English
Hootsuite Features
Analytics and Reporting
Audience Targeting
Automated Publishing
Campaign Management
Compliance management
Content Approval Workflow
Content Curation
Content Library
Content Performance Tracking
Content Scheduling
Customizable Branding
Customizable Templates
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: October 15, 2026
Hootsuite Employee Advocacy Software logo
4,140 Hootsuite Reviews
4.2 out of 5
Small Business (50 or fewer emp.)
Jan 04, 2018
 Source
Overall Rating:
4.0
HV
Heather V.
Senior Associate For Outreach, Enrollment And Administration
Share
"Scheduling Social Media Posts"
What do you like best about Hootsuite?

I love that I can schedule social media posts on Facebook and Twitter very easily. The character counts are helpful and they have a good selection of streams that you can follow

What do you dislike about Hootsuite?

I don't love that I can't schedule instagram posts (but that might be on Instagram not hootsuite). I also wish that when posting the same message across FB and Twitter, that there were a smarter way to tag people. Right now if I want to tag a person or page, I have to make two different entries or the person/page name would come up twice.

What problems is Hootsuite solving and how is that benefiting you?

Social media management, time management

Small Business (50 or fewer emp.)
Jan 02, 2018
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Hootsuite User Review"
What do you like best about Hootsuite?

What I enjoy most about using hootsuite for my online social media marketing is the ability to use it to schedule multiple posts ahead of time. This allows me to plan and be proactive with my marketing strategies.

What do you dislike about Hootsuite?

I dislike that it is somewhat difficult to tag pages on different social media accounts and they have to be manually tagged after the post is uploaded.

What problems is Hootsuite solving and how is that benefiting you?

Hootsuite allows me to stay ahead of my marketing deadlines and take control of my strategies to save time and prioritize my efforts.

Mid Market (51-1000 emp.)
Jan 02, 2018
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Everything you need in one place"
What do you like best about Hootsuite?

I love that I can see all my company social media profiles in one place. It's easy to write a message, upload a photo, and share to multiple hours. This platform must save marketers multiple hours per week!

What do you dislike about Hootsuite?

Some social profiles don't integrate well into hootsuite. For example, it's been difficult to post to instagram, and youtube, so you still have to log into those profiles individually. I probably wouldn't use HootSuite if my company used instagram or youtube heavily.

What problems is Hootsuite solving and how is that benefiting you?

Saves SO. MUCH. TIME. Everything you need in one place, so it's easy to manage social media profiles efficiently.

Enterprise (> 1000 emp.)
Jan 01, 2018
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Overall great platform"
What do you like best about Hootsuite?

Hootsuite is ideal for social media campaigns. The analytics are nice and the dashboard is quick and easy to navigate on desktop and mobile.

What do you dislike about Hootsuite?

Scheduling every 5 minutes is not always convenient when needing to get something out quick. There have been so many instances where I’ve gone straight to Twitter and bypassed Hootsuite simply because the clock hit on the “0” or “5”... that makes the next available time to schedule between 9 and 10 minutes later.

What problems is Hootsuite solving and how is that benefiting you?

I’m archiving using analytics through Hootsuite and schedule non-pressing tweets.

Small Business (50 or fewer emp.)
Dec 31, 2017
 Source
Overall Rating:
4.0
RR
Rebecca R.
Founder
Share
"Scheduling, monitoring and organizing social media "
What do you like best about Hootsuite?

I am a long time Hootsuite user. I use Hootsuite to monitor social networks (mostly Twitter and Facebook), create lists, organize followers, and to schedule posts at specific times.

What do you dislike about Hootsuite?

I wish it was easier to set a schedule and have Hootsuite automatically schedule posts. Scrolling through scheduled posts to find a date and time can be very time consuming. Also wish they had the ability to schedule recurring posts.

What problems is Hootsuite solving and how is that benefiting you?

I use Hootsuite to monitor social networks - mentions, retweets, opportunities to engage. Hootsuite is create for organizing followers into segments and lists.

Enterprise (> 1000 emp.)
Dec 29, 2017
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"User Friendly, All-in-One Social Media Tool"
What do you like best about Hootsuite?

Overall the tool is very user-friendly. Helpful for scheduling posts on multiple channels. Helpful for monitoring specific feeds.

What do you dislike about Hootsuite?

Format of feeds can be confusing at first

What problems is Hootsuite solving and how is that benefiting you?

Scheduling posts, monitoring feeds

Enterprise (> 1000 emp.)
Dec 29, 2017
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Hootsuite is handy!"
What do you like best about Hootsuite?

I love scheduling posts over the multiple social media pages I maintain for multiple companies. It makes posting a breeze!

What do you dislike about Hootsuite?

I wish the teams function was more user friendly.

What problems is Hootsuite solving and how is that benefiting you?

I am now able to schedule multiple posts at a time for multiple companies at a time which saves me so much time!

Mid Market (51-1000 emp.)
Dec 29, 2017
 Source
Overall Rating:
4.0
MB
Molly B.
Marketing Coordinator
Share
"Hootsuite Review"
What do you like best about Hootsuite?

It's very user-friendly and so it is easy to not only learn yourself but to teach others

What do you dislike about Hootsuite?

If you need any technical support or customer service, it isn't that easy to reach someone. It is through a ticket process and yes, when complete, my questions were answered but it seems like its a lot of leg work.

What problems is Hootsuite solving and how is that benefiting you?

Reaching out on social media via various platforms in just one post and one program. It does make it very nice to be able to customized your posts and send out to all the platforms without having to go to the individual social sites.

Small Business (50 or fewer emp.)
Dec 28, 2017
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Schedules social media posts "
What do you like best about Hootsuite?

Schedules social media posts, way to use with acceptable free feature set

What do you dislike about Hootsuite?

Not easy to use with Instagram, though I think this is more Instagrams fault that hootsuites

What problems is Hootsuite solving and how is that benefiting you?

Increased social media awareness

Small Business (50 or fewer emp.)
Dec 28, 2017
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Great scheduling tool"
What do you like best about Hootsuite?

My favorite part about Hootsuite is being able to plan my content for the month all in one day. It's easy to use and makes the entire process extremely simple. I love that I can see all of my social media profiles in one account.

What do you dislike about Hootsuite?

There is really nothing that I don't like about Hootsuite.

What problems is Hootsuite solving and how is that benefiting you?

I was taking way too much time to plan out my social media strategy. Hootsuite has allowed me to simplify that into one day a month.

Small Business (50 or fewer emp.)
Dec 28, 2017
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Useful and versatile, recommended!"
What do you like best about Hootsuite?

It saves me from spending hours using each social media account on their own respective platform. Very simple and intuitive layout.

What do you dislike about Hootsuite?

I don't have any major criticism although I do wish Facebook compatibility would be improved.

What problems is Hootsuite solving and how is that benefiting you?

Social Media management is no longer a nightmare. I can spend my time working on more productive tasks.

Small Business (50 or fewer emp.)
Dec 28, 2017
 Source
Overall Rating:
4.0
CN
Christopher J. N.
Web/Social Media/Video Director
Share
"Hootsuite is a powerful tool for social media managers."
What do you like best about Hootsuite?

I personally love the mobile app that makes it easy to monitor, reply and schedule social media content.

What do you dislike about Hootsuite?

Nothing. The product is great and I continue to endorse it.

What problems is Hootsuite solving and how is that benefiting you?

Great for social listening and keeping social channels populated with engaging content.

Mid Market (51-1000 emp.)
Dec 28, 2017
 Source
Overall Rating:
4.0
Austin S. avatar
Austin S.
Digital Marketing Manager
Share
"Hootsuite Application Review"
What do you like best about Hootsuite?

The best part of using Hootsuite was the easy of logging all of my companies personal and social posts. I havve used other applications like this in the past, but this one's overall ease of use stood out from the rest of the pack. As time went on, it became easier and easier and basically instinctual to use. I would recommend to others because this is a solid program.

What do you dislike about Hootsuite?

This was one of the first applications of its kind that I used and the first time user impression was that it wasn't as user friendly as I'd like, just at first. Scheduling my first social posts as a first timer instantly became difficult because there was not an opportunity for me to go through any type of tutorial. The beginning stages was really just me guessing how to schedule things.

What problems is Hootsuite solving and how is that benefiting you?

My main use for the program was that it made all of my social media scheduling so much easier than just doing it directly on any of the social media sites. Its usability and ease of teaching other coworkers the program was easy as well. Overall benefits is that it does wha it says and you really can't ask for much more than that. We opted to use the basic package version of the program and I think for what we were going for, it really worked the best.

Enterprise (> 1000 emp.)
Dec 27, 2017
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Helpful Social tool"
What do you like best about Hootsuite?

Being about to schedule all our social media posts in one place and using the email functions

What do you dislike about Hootsuite?

The software is very useful and not expensive so no complaints

What problems is Hootsuite solving and how is that benefiting you?

Getting a better handle on frequent social posting and tracking

Mid Market (51-1000 emp.)
Dec 27, 2017
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Hootsuite, not perfect but almost"
What do you like best about Hootsuite?

I use Hootsuite with a Pro plan, and I have to say that I find it very useful for managing multiple accounts. the new beta composer is very useful, as is the possibility to control the various flows. Maybe a more visual user interface would help to improve efficiency, given the considerable controls possible.

What do you dislike about Hootsuite?

User interface could ne improved, the usage of hootlet as well. It’s a pity that I can’t program nor post on Medium

What problems is Hootsuite solving and how is that benefiting you?

Handle multiple accounts

Small Business (50 or fewer emp.)
Dec 27, 2017
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Easy to use"
What do you like best about Hootsuite?

Hootsuite is easy and intuitive. The new beta version allows you to view a post before scheduling so you know how it's going to look and that's very helpful when scheduling posts with images.

What do you dislike about Hootsuite?

They alleviated my dislike (being unable to see what a post will look like) in the beta version.

What problems is Hootsuite solving and how is that benefiting you?

We use Hootsuite for bulk social media scheduling.

Small Business (50 or fewer emp.)
Dec 26, 2017
 Source
Overall Rating:
4.0
ML
Megan L.
Office Manager
Share
"Excellent Social Media Management Platform"
What do you like best about Hootsuite?

Hootsuite is an excellent tool for any social media manager. At it's cheapest (free), the program allows for 3 social media platforms (i.e. 1 Facebook Page, 1 Twitter, 1 Instagram) and up to 30 scheduled posts per day. In its pay-for plans, the platform opens the cap on scheduled posts, allows for additional social media accounts, and ups its list of features.

What do you dislike about Hootsuite?

General frustration (but more on the part of Instagram than with the Hootsuite software) -- Instagram posts can be scheduled and simplified with Hootsuite, but a human with a phone still has to be the one to create and post the Instagram image and caption at the desired time. Want something to post at 3 AM in the morning your time on Instagram? Someone needs to be awake to do it.

What problems is Hootsuite solving and how is that benefiting you?

Hootsuite absolutely allows for better, more meticulous management of our business's social media accounts. The ability to schedule, oversee and manage social media all from one convenient screen is invaluable. In addition (for management teams), there is a feature for post approval, allowing for a second set of eyes before a post is submitted. In addition, the analytics features (even those at the free level, although these are also beefed up with payment) are an asset to be able to monitor the interactions and engagement with our platforms and posts.

Small Business (50 or fewer emp.)
Dec 26, 2017
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Improving"
What do you like best about Hootsuite?

I like that the features are improving often and that they listen to their users

What do you dislike about Hootsuite?

They do not have the integrations that I would hope for.

What problems is Hootsuite solving and how is that benefiting you?

The reporting is very nice and helps when summarizing out clients account information. The scheduling save us time, and ultimately money

Enterprise (> 1000 emp.)
Dec 26, 2017
 Source
Overall Rating:
4.0
DG
Debasree G.
Social Media/Pr Specialist
Share
"Easy to Use"
What do you like best about Hootsuite?

The ease of scheduling bulk posts and moving around posts.

What do you dislike about Hootsuite?

There are some system glitches. The layout could be updated as well.

What problems is Hootsuite solving and how is that benefiting you?

It’s really easy to connect all the social accounts and manage them in one place.

Mid Market (51-1000 emp.)
Dec 22, 2017
 Source
Overall Rating:
4.0
RK
Raja K.
Marketing Automation Consultant
Share
"Simple and easy social media software with decent interface"
What do you like best about Hootsuite?

A true leader in all social media management software. Being able to manage our social media accounts from one location. The ability to create custom streams with the content needed in order for me to be able to work efficiently is the best.The built-in link shortener is a lifesaver.

What do you dislike about Hootsuite?

It's not very cost effective and many of the plug-ins either don't do what they claim to do or are difficult to use.Too many navigations between modules . dislike HootSuite's mobile app as it is constantly crashing and loading slowly.

What problems is Hootsuite solving and how is that benefiting you?

We are using Hootsuite to manage our multiple twitter account. Targeting audience and being connected to the relevant keywords is really simple here.

Mid Market (51-1000 emp.)
Dec 21, 2017
 Source
Overall Rating:
4.0
Alexandra J. avatar
Alexandra J.
Art Director
Share
"Hootsuite for Social Media Analytics"
What do you like best about Hootsuite?

Hootsuite is a fairly comprehensive platform with a lot of integrations that makes it simple and easy to schedule posts and content across multiple social media platforms. The analytics tool is also fairly adept at providing a nice overview of your followers' engagement. It's fairly easy to assign tasks to other team members as well.

What do you dislike about Hootsuite?

The interface could be a bit sleeker and more intuitive, especially on the content publishing and curation side of the equation. Some of the more advanced functions are also pretty costly, and can add up quickly.

What problems is Hootsuite solving and how is that benefiting you?

Hootsuite is great for content marketing, it is very useful to have the capability to schedule out weeks or months of content across multiple platforms in advance, and it is simple to go back in and edit the posts if needed. That is a huge timesaver for our business, where we do not have time to make posts on all of our social media channels every day. With Hootsuite, we can schedule it and not have to worry about it being posted in a timely manner. It is also great to go back in and look at analytics over time to see what types of content and what times of day work best for our company and our audience engagement.

Mid Market (51-1000 emp.)
Dec 19, 2017
 Source
Overall Rating:
4.0
SA
Sean A.
Public Relations Manager
Share
"My brief review of Hootsuite"
What do you like best about Hootsuite?

Though it has been a while since I used it, Hootsuite was relatively easy to use and most useful for Twitter.

What do you dislike about Hootsuite?

On rare occasions where I needed assistance, or made a mistake, it seemed difficult to find live support. Also, while Hootsuite was helpful to schedule posts on Twitter, Facebook's scheduling tool was actually more convenient and easier to use.

What problems is Hootsuite solving and how is that benefiting you?

At the time, we primarily used Hootsuite to post to social media during off hours, mostly weekends.

Small Business (50 or fewer emp.)
Dec 19, 2017
 Source
Overall Rating:
4.0
OS
Omega Learning S.
Center Director
Share
"Hootsuite is a good comprehensive social media guide"
What do you like best about Hootsuite?

I like that hootsuite offers a one stop shop to keep track of social media. It is nice not to have to look separately at twitter, linkedin, instagram.

What do you dislike about Hootsuite?

The app doesn't have the best setup for how to understand what is going on with the different sites.

What problems is Hootsuite solving and how is that benefiting you?

I use it to keep updated on social media. I am not sure exactly how to expand upon our problem solving usage, but it is a nice tool.

Enterprise (> 1000 emp.)
Dec 15, 2017
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Hootsuite is effective and easy"
What do you like best about Hootsuite?

The dashboard feature is very helpful and scheduling is easy.

What do you dislike about Hootsuite?

The reporting feature is terrible unless you're willing to pay quite a bit extra for better access.

What problems is Hootsuite solving and how is that benefiting you?

We use it for social media marketing automation across multiple platforms. The app makes it very easy to schedule for Instagram, something we haven't found with other social media management apps or programs.

Small Business (50 or fewer emp.)
Dec 13, 2017
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Good tool but has room for improvement "
What do you like best about Hootsuite?

Scheduling function and overview of all feeds in one place

What do you dislike about Hootsuite?

Sometimes the scheduling is off, it had often posted tweets at the wrong time.

What problems is Hootsuite solving and how is that benefiting you?

Social media scheduling

Mid Market (51-1000 emp.)
Dec 13, 2017
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Many Benefits From Hootsuite"
What do you like best about Hootsuite?

It was convenient to use for managing many different business accounts and keeping things organized.

What do you dislike about Hootsuite?

Sometimes accounts would get disconnected for no reason and it was a frustrating process getting that sorted out again.

What problems is Hootsuite solving and how is that benefiting you?

It's helpful for putting messages out on several different accounts and keeping ads organized.

Small Business (50 or fewer emp.)
Dec 13, 2017
 Source
Overall Rating:
4.0
AS
Arpan S.
Sales And Marketing Specialist
Share
"HootSuite turns chaos to calm... for most!"
What do you like best about Hootsuite?

Hootsuite takes nearly every single social media outlet and puts it all in one simple dashboard. This makes controlling your posts and scheduling much much easier. There are times where I do not work and can still schedule posts on all medias with a simple touch of a button. Another neat feature is that once you log in, a tiny hootlet caption pops up over any images you encounter over the web with options to share that picture on any platform.

What do you dislike about Hootsuite?

The only thing I dislike is that it may seem hectic at first, and you have to pay to upgrade. The free version comes with a decent amount of features however it would be great to have at least the "professional" additions included in the free package including bulk scheduling and real time analytics. However if you are using Google Analytics alongside Hoot suite, you have a complete marketing tool at your disposal.

What problems is Hootsuite solving and how is that benefiting you?

Hootsuite solves all marketing issues by simplifying the process and making it easier for users to keep their followers updated. Social media marketing becomes extremely simple with HootSuite. There are many benefits of using Hootsuite. The amount of time saved plus the ease of use make it the perfect go to application for marketing.

Mid Market (51-1000 emp.)
Dec 12, 2017
 Source
Overall Rating:
4.0
GS
Graham S.
Digital Program Manager
Share
"The best in the biz!"
What do you like best about Hootsuite?

Great for scheduling tweets, community management, and trend monitoring.

What do you dislike about Hootsuite?

The interface could be a bit better to look at but overall it is a great product.

What problems is Hootsuite solving and how is that benefiting you?

Community management, posting consistency.

Mid Market (51-1000 emp.)
Dec 12, 2017
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Versatile multi platform service"
What do you like best about Hootsuite?

The ability to integrate multiple accounts and platforms into one easy to navigate screen.

What do you dislike about Hootsuite?

Billing and options frequently changing to the detriment of subscribers.

What problems is Hootsuite solving and how is that benefiting you?

It makes it possible for your team to integrate multiple businesses and accounts and then have each individual social media platform available as well. In addition, users can schedule out their social media calendar across platforms so that the bulk of their month can be spent on interacting and spontaneous posting.

Enterprise (> 1000 emp.)
Dec 12, 2017
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Great social planning tool"
What do you like best about Hootsuite?

I've used Hootsuite across multiple companies with varying sizes of their social programs. It accommodates social needs for any type of company, and always did it's job well.

What do you dislike about Hootsuite?

I would say Hootsuite has evolved over the years in a good way, but, I would like if it provided more analytics

What problems is Hootsuite solving and how is that benefiting you?

Social planning needs. It's a great organizational tool to fire out content as desired.