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PartnerStack Reviews: 4.7/5 — Highly Rated
PartnerStack is the only partnerships platform built for SaaS, designed to deliver predictable revenue and accelerate growth for software businesses and their partners. With PartnerStack, companies can manage and scale their partner programs, automate partner onboarding, streamline training and payments, and more. PartnerStack users can gain access to their own dedicated dashboard that makes it easy to track their performance, access resources, withdraw payments, and discover new programs to join.
| Capabilities |
API
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Compare PartnerStack with other popular tools in the same category.
I appreciate that PartnerStack makes it very obvious with in-app messaging that if we started taking payouts with Stripe, we'd save a lot of money compared to using PayPal. I also like that the connection with my referral partners is always up to date and accurate. I can get an email from my partner and immediately go to PartnerStack and see what I've earned. I also love that we can set up unlimited custom referral links.
The "estimated payment" dates seem to be off by about a month most of the time. Perhaps this has to do with the partners rather than PartnerStack, but nevertheless, I've learned not to fully count on the payout amount at all until it shows 100% cleared for payment.
We've earned quite a bit through our partner relationships and they use PartnerStack. While I didn't have any choice in which platform to use, I can tell you that other platforms I've experienced have troublesome payouts, confusing reporting and some even lack the ability to do custom links. So all in all, I'm pretty happy as a referral partner.
There are a few things I love about PartnerStack. I like how easy it is for potential partners to sign-up and how easy the platform makes it for you to on-board your partners. I also love the ease of partners being able to share their custom referral links.
I'm not a huge fan of the analytics. You can get a lot of data from what is seen in the main dashboard, but there aren't a lot of advanced filtering.
We're using Partnerstack to manage our partners and the referrals they bring to us. It makes paying our partners a breeze.
There are many partner management tools in the market, but few as simple to use and effective as we've found PartnerStack to be. From the simple user interface, PS makes it easy to act as a home base for all partner related data without having an overly complicated platform. Segmentation based on Groups and Tags makes it easy to meet partners where they are and continue to provide relevant value that drives partner program growth and overall desired business outcomes. The team is also standout, always willing to listen and follow through on client driven feedback to continue to iterate and improve the platform - step in step - with our goals and needs. And on top of that they are incredibly friendly and good to work with.
With any new (er) platform there are product gaps, but I am increasingly confident in the product direction and the willingness to iterate to better meet the needs of our partner program.
As with any scaling partner program, especially those with multiple groups, the need for segmentation and providing relevant value is huge. With some of the upcoming features to be released we will inch closer to being able to leverage PartnerStack for programmatic learning and mass enablement that will be a supstantial growth lever for our team. In addition to this, we are able to easily bubble up relevant and insight data points from revenue, to sign up velocity and everything in between - as a partner manager I thoroughly enjoy having a home base that acts as a single source of truth, effectively helping me to prioritize where I should be spending my time and where areas of opportunities lie.
Lots of check ups- meetings- organized! Personalized assistance. Everyone was so thoughtful and helpful- quick to respond and helping answer any questions or concerns. I had 4 meetings with our implementation specialist to go over the basics of implementing and integrating everything Riipen within Partnerstack. They were able to share other success stories of partners who have shown so much growth through Partnerstacl- this was very helpful in terms of deciding what types if resources we should add whether it be training videos, marketing collateral, etc.
A little bit unclear regarding integration HS capabilities with our contact-how to automate our sign up & project publishing. However, this was a miscommunication on our end and we will most likely be upgrading our account shortly. I also wish we could manually send out the Partnerstack emails- an app would also be handy for those affiliates on the go who mostly work from their phone. Over all great product though and am very excited to see where it goes.
Helping us scale our affiliate program- defining different groups within the program! We are able to scale the program by adding different types of affiliates such as students, influencers, sales & marketing professionals, associations etc. There isn't a limit to who can't be a Riipen affiliate as it is a perfect time to bring on industry partners for our freemium model. Our goal is to provide experiential learning opportunities by connecting companies to students! Thank you Partnerstack & Affiliates :)
The professional and kind support from our CSM, she's great to work with. Easy to setup and maintain, you can get your program up and running in a matter of minutes. Very intuitive flow, does not require any help article. As you get up and running, you will discover the ability to expand your program with more bells and whistles, such as the automated actions and custom triggers.
The platform can still improve in terms of "feel", like a Single Page Application software, although it is actually improving at a good pace. More "pure PRM features" could be a nice benefit, allowing to host a mini partner portal with a stronger asset bank, integrations with LMS. Analytics could be better, but I've been told they're being completely revamped and got a sneak peek, it will indeed be much better. Transparent pricing on the various plans would be appreciated on the public website.
We are solving the pain of managing hundreds, potentially thousands of referral, affiliate and solution partners. This can typically become a very admin-heavy job, especially when having to deal with the payouts, which Partnerstack fully automates. The main benefit is probably that I can keep developing partnerships at our company being a 1-person team instead of having to hire people for redundant partner-management tasks!
Easy to use, good UX, and a support team which truly goes above and beyond. Seamless integration with other tools and platforms.
Can't wait to have full white label and updated reporting capabilities.
Seamlessly manages partner referrals and commission payouts. Automation capabilities make it possible to grow a reseller program at maximum scale and efficiency.
I like the interface--especially the graphs that help me track Referrals/Clicks. The Rewards tab is also very helpful in tracking what I have earned and what pending funds I can expect in the coming months.
I don't like that there is a required minimum amount of money before I can transfer my funds to my PayPal. As I stated above, I do like the graphs which helps me track Referrals/Clicks, however they can be glitchy at times and not show up. This could be a problem with my web browser (I use Chrome).
I use Partner Stack as an Affiliate--I get earnings from referring others to my EHR (Practice Better).
ParnerStack is streamlined and easy to use. Their website is quick and the user interface is intuitive. The signup process was easy and I never had any technical issues when using the platform.
I would like to see more payout options. However, I can manage with the available payout settings.
I use PartnerStack for affiliate marketing. It is easy to set up and easy to use. One of the most convenient platforms for affiliate marketing.
It's easy to use, it provides a nice link builder and it has an efficient help center. Reverb, the marketplace I use with Partnerstack, offers rewards for new buyers and new buyers.
Maybe low commission rate, but it could be due to the matketplace linked to Partnerstack.
Usually they help me to build new links or to fix some errors.
PartnerStack is a straightforward Partner Relationship Management tool that makes partner tracking and payment simple. My experience working with our account manager and folks from the product team have made a great impression. Our AM answers questions quickly and provides helpful support. We are lucky enough to work with the product team to give our feedback and help shape the roadmap of the product.
A lot of my issues with the UX are currently being addressed by the product team which goes to show how seriously they take customer feedback. The Messages feature is a bit superfluous and inflexible. I like the idea of being able to trigger messages when a partner takes a certain action, but they cannot be personalized depending on the partner's assigned Partner Manager.
I believe PartnerStack is the only PRM that handles invoicing on behalf of a company. It's nice that we don't have to deal with partner payments and the stressors that go along with it. PartnerStack serves as a portal for our partners where we house resources to help them sell our technology as well as the referral URL that attributes their activity. The main benefits are tracking referral activity and taking care of commission payments. We have also included a 'recommended link' for another product our partners can re-sell.
Partnerstack worked with me and the affiliate programs that I was in to ensure I was managing my partnership programs and getting my affiliate payments quickly and seamlessly.
I haven't yet discovered anything that I dislike. It's possible they could have more participating partners to make the program more extensive, but it is working with the small number of programs I am involved in.
Being able to manage multiple partners with a single dashboard is the main reason I use PartnerStack. Traditionally, I would have had to manage each of these programs in a separate website or tool. This way, I can manage them all in a single place.
Ease of use. It has been very smooth for when managing our partners, as well as for our partners using the tool.
We've caught several smaller bugs and noticed room for improvement when it comes to certain features like triggers, challenges, and data reporting.
- Smoother communication with partners - Partners have easy access to their links and resources - Easier to manage partners - Email capabilities - Resources feature
Really knowledgable and friendly team that is eager to help.
The partner UI can use some maturing (but is not bad).
Launching our affiliate program with them and feel good about our choice in selecting them.
- Ease of use - Broad and diverse marketplace - Instant payout to paypal
Not something Partnerstack can do anything about, but the downside of working with a tool like this is ofcourse when a client of mine, uses my partnerstack link and requests a free trail. But doesn't immediately become a customer so the purchase is'nt tracked. Again, annoying but not really something Partnerstack can anything about.
Keeping track of which of my customers used my link to certain saas solutions. Great overview and trackability.
PartnerStack is a refreshing upgrade to the existing partner technology landscape. We're using the platform to power agency referrals and affiliates - it's a one-stop solution for all of our administrative needs (payouts, tracking, fraud, compliance etc.), partner onboarding, and partner activation. With the Recurly integration, there's no dispute in earnings attribution, and the Salesforce integration is ideal for lead/deal submissions. PartnerStack is the engine that's powering a valuable growth segment for us. Their leadership team was an invaluable resource in laying foundational strategy, while their customer success team is 10/10 helpful, generous, and effective with their service.
The communication tools (messaging, emails) are still in their early days, an LMS would be nice, and there analytics leave some room to be desired. The team has openly taken all of my feedback and I expect there to be upgrades very soon.
Customer acquisition, retention, and expansion. We've added impressive top-line growth, higher conversion rates to paying customers, and a significant amount of revenue growth in a short period of time since implementation.
It's great that PartnerStack offers a full-stack platform and provides user-friendly solution. PartnerStack team has been very open to our comments and suggestions, always ready to assist us with the questions. We like that we can manage every interaction with the partners within one tool. We can group all the partners the way we want to communicate with each group accordingly. It's also great that we were able to sync everything with our CRM. In the future we'd like to try Challenges to engage our partners even more.
Integration process with our CRM was not very intuitive and straightforward. I had to ask a lot of clarifying questions before understanding what needs to be done to launch the program. There is a room for UX improvement in terms of the interface: reviewing applications, creating emails, etc.
Our team offers a collaborative content design tool to help all creators design content experiences that convert at scale. Having a wide range of B2B and B2C clients, we wanted to launch a partnership program to extend our current community of partners and reward members for the new referrals. We liked that PartnerStack has its Marketplace, offers a solution to manage all the partners in one app, and gives partners a user-friendly experience. It's great that we can set up automated emails, share all the necessary resources with partners, and create challenges to earn more rewards.
First and foremost, I like the overall UI of Partnerstack. Most affiliate networks I've run with are way too clumpy with data and the way they segment vendors. Partnerstack has done a fine job cleaning up the dashboard to make it easier to navigate. Also the way you can pay yourself whenever you hit threshhold date is really convenient. Their team is pretty quick to respond to any issues you may have with an advertiser too.
One issue I do have with Partnerstack is the lack of subIDs for links. Yes, if you're an agency partner you don't really need subIDs but if you're running media buying campaigns it does make a MAJOR difference. I would like to see how my creatives perform but with lack of subIDs and pixels one wastes more time doing it manually. Another thing they should do is segment vendors by category. I would like to see the following segments. (Lifetime Commissions/12 month commission/one time commission) , (Payout %/Tier %) , (Countries accepted), (Newest to Oldest advertiser), (Reply rate/time from advertiser)
It's really annoying being an affiliate for SaaS aff programs on their own platform and keeping track of recurring commissions separately which Partnerstack has been reducing. They have a great sales team and converting alot of SaaS company over.
I like the Simplicity of receveing the amount
I don't dislike anymore. Everything is good
We are making an affiliation with our partner. We earned 900$
Their product helps our partnership administration and management run on autopilot. They continue to find new ways to grow their offering in line with our business and have been very supportive when "bumps" appear in the road. Can't say enough about this platform, their team, and what they can do for your business.
With all products, especially new products there are technical difficulties. Their API is strong, but shorter-term connections through third party automation tools lack the ability to make a proof of concept viable. If you have the engineering resources or the manpower to handle CSV data imports their product will work perfectly.
Partnerstack has saved our team countless hours of admin calculating payouts, tracking referrals/deals, and training partners. These benefits have allowed our team to focus our attention on growing our business and deepening our existing relationships.
Makes it easy for our partnership team (8 people) to manage standard and custom rewards to our partners.
Some improvements can be made to the API, and opening more endpoints.
We are paying over 300 partner through partnerstack
I LOVE that I can refer an app I already use amd be able to help small business owners to take their business to the next level.
I wish the payout was quicker and available in different payout options.
I am helping connect business owner to a service that I can get paid for just referring.
The intuitive dashboard, custom links provided, and quick response time for questions were what I liked best about it.
In "Messages" the new message notification stayed on after I had read through all of them.
There are a lot of problems that this platform solves, but first and foremost - it easily organizes and computes your commission on each of the products you're selling. It's also incredibly easy to get in touch with people for questions and they're very helpful with how to fix or sort things out.
While the platform itself is robust enough for most affiliate managers' needs, what really sets PartnerStack apart is their excellent customer service. Whether I'm working with their support team or our success manager, I'm consistently blown away by the level of thought and proactiveness that is put into making sure that our business is successful.
The platform can be a little clunky at times, with some limitations requiring manual solutions or tedious workarounds. That being said, they seem very responsive to feedback and are actively looking to improve on those limitations. Would also love more robust, self-serve reporting capabilities (vs. having the team manually pull together dashboards for us).
Through PartnerStack, we were able to create a tiered structure with how we commission our partners. This has allowed me to improve engagement and effectively prioritize my time with our many partners.
Migrating to another platform is always a daunting process, well not with the folks over at Partnerstack. I felt more and more confident with every step on the onboarding process, and so far never heard the word "No". They believe in your brand just as much as they believe in Partnerstack, this brings along a sense of belonging, and they are always there for you. Our developer's implementation has been super smooth. The reason why it's not a 10 is we are still onboarding! As it stands this could be 11!
The fact that we never made the move sooner!
We are fully integrating Pattnerstack with a number of platforms, such as Hull, Hubspot, Stripe , Litmos (to name a few) that we couldn't with our current provider. Not only is this essential for full transparency, but it definitely makes it easier for all our partners.
Their integration service, attention to detail and organization made setting up the program on a new platform easy and streamlined. PartnerStack provides a great option for managing B2B affiliate programs.
The program has only recently launched, but more flexibility with basic reporting metrics would be useful.
We are growing our affiliate program through PartnerStack. The B2B solution for affiliate programs is not complete with other platforms and PartnerStack is geared toward this emerging affiliate group.
We love how easy it is for our Partners to Join our program, refer and get paid. Partnerstack does it all for us. Plus the Partnerstack team is absolutely the BEST -- super responsive, supportive and as invested in our success as we are.
Because our company excels in marketing automation - we wish the Partner communication features were a little more robust and that you could "clone" email copy from one Partner group to another. But there are some great triggers and we definitely are using them to get the job done.
We already had a mature Reseller channel -- but needed to stand up a Referral channel quickly. Partnerstack was feature rich and made it easy. Plus, being listed in their Marketplace gave us so much access to scale our reach! In just a few short weeks, we already have 700 Partners signed up to our program and are growing quickly.
The support team is absolutely incredible. I've had a few kinks using the platform, but the team is amazing at responding quickly and efficiently. I love the group features as well - it's super customizable and easy to use!
Honestly, the load time between pages is the only thing that make the platform a little hard to use. I also wish there was a place where I could see all my data + the backend of partner's accounts on the portal :) A lot of my partners have been asking to be able to see more information about the leads + deal stage those leads are at! If we could get the integration with our CRM to be more seamless that would be fantastic as well.
Paying out our customers and tracking referrals. The platform does this super well, and we're consistently moving towards a scalable partner program ! Partnerstack is definitely the foundation of this.
The amount of analytics they provide to their customers
Don't get to change the currency of how you pay your partners
Management, being able to onboard a lot of affiliates without having to manage each one individually Being able to scale.
I have had nothing but good experiences with both the tool and the PartnerStack team. I have used the tool for a little less than a year now, and already there has been two updates to the tool to improve the user experience. They listen to their clients and hit the ground running with improvements or work arounds to meet needs. Overall PartnerStack is a great central tool for all things "partner".
There are small functionality lacking within the tool. Being able to navigate to certain tabs within other tabs is limited. Also, not huge flexibility into looking into partners deals.
The big problem PartnerStack solved for us is centralizing our partner tools. Our partners can submit leads/deals, access resources, and get paid commission all in one tool!