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PartnerStack Reviews: 4.7/5 — Highly Rated
PartnerStack is the only partnerships platform built for SaaS, designed to deliver predictable revenue and accelerate growth for software businesses and their partners. With PartnerStack, companies can manage and scale their partner programs, automate partner onboarding, streamline training and payments, and more. PartnerStack users can gain access to their own dedicated dashboard that makes it easy to track their performance, access resources, withdraw payments, and discover new programs to join.
| Capabilities |
API
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Compare PartnerStack with other popular tools in the same category.
Partnerstack is a super intuitive and easy to use platform that allows our partners to easily submit deals and drive business while also having the flexibility for unique and one-off configurations or processes. Even more importantly their support team and success managers are the best I ever worked with in the SaaS world. Whenever I have an issue their support team gets back to me with a resolution within an hour and our CSM takes our feedback to heart and truly works to give us the best experience possible. I was feeling a bit frustrated with a few things and just the other day received an email that they have taken all partner feedback into account and are updating the UI/UX of the platform to directly address these issues. That is how you run a business to keep your customers around.
A lot of my frustrations are being addressed in an upcoming initiative to improve the UX/UI of the platform. We've heard from some partners that tracking the rewards/payouts is a bit confusing at times and I've found some of the lead management capabilities to be slightly lacking however all of these are being improved over the next couple of months.
Partnerstack allows our partners to easily refer their deals to us to grow our agency channel revenue stream. Through the messaging and resources function we are able to communicate to our partner network in one fell swoop and consistently push sales enablement and product update content to help them be the best partners they can. While we have not yet implemented the Marketplace at our company, I am very excited to do so in Q1 as that will offer yet another area for people to find us and help drive revenue.
The platform supports all partner types, has a good native integration with Salesforce and is nimble enough for a relatively quick implementation. Most importantly, the Success and Support teams are incredibly effective and responsive.
At this point, the number one feedback item for improvement from our partners is revenue share reporting.
1) . Partner deal registration - to include partners with multiple roles - with automated routing to sales representatives. 2) . Revenue share payouts to referral partners.
This product has allowed us to increase distribution
Price is a little on the higher side for me
Gaining a wider audience for marketing material
I love that I have a dashboard where I can view all of my core KPIs like the # of link clicks, conversions, etc
Some of the partners do not communicate with you in a timely manner.
Partnerstack is allowing me to connect with brands and companies that have amazing software and services and allows me to become an affiliate so I can create additional revenue streams as a content creator.
Collecting several partners in one platform
Admin questions between partners and partnerstack
Reducing time checking several platforms
Super easy to join, and payments are timely.
no complaints so far. i am quite enjoying it ..
Easy payout process
PartnerStack has been a great way to increase internal investment in platforms and platform information updates. We have found that the additional documentation provided via PartnerStack by our opted in platforms has been very helpful in supporting both our sales and media teams. Setting up our PartnerStack account and adding new referred clients is easy and we've seen a good return which helps us offset some administrative charges to our clients.
The dashboard is very basic. I would like to be able to view quarterly spend/referral earnings per client.
Previously we had challenges on admin charges for setting up platforms that clients could 'set up themselves'. We'd waived the fee, the client would delay set up or set up the account incorrectly and then we'd be brought in to correct it when we could have already been on to the next phase of the project. Now we can use a portion of the Referral Credit earned through PartnerStack to save our client an admin charge and add efficiency to their setup.
You can centralize all your affiliate programs in one plataform and being able to do payouts in different payment methods.
Paypal payouts take a long time to transfer.
Not having many affiliate platforms with different login credentials.
So far my experiance with partnerstack has been fairly good. The platform is easy enough to learn and use. I haven't had any real issues with it so I have no reason to stop using it.
I dont have anything negative to say about partnerstack. Its the only platform of its type I've used so I dont have much to compare it to. I'm happy with it though.
Its how I get paid as an affiliate.
Easy to use, easy to manage partners, and a user-friendly interface that makes running a partner program a breeze. They also have an incredible community and partnership resources that show they are invested in your success as a partner manager.
The reporting is a bit lacking, as well as the in-app email capabilities. If both of those things were improved, this would certainly be a perfect product. But they are both at least usable.
Partnerstack helps to solve partner attribution and payouts for partners, as well as reporting on which partners are performing the best.
I like different trigger options. An ability to send emails to different groups and segments.
Unfortunately, there is no option to know who opened and read your email.
Good platform to provide our affiliates with marketing tools.
It's pretty easy to use. We found that several of our affiliate vendors were already on PartnerStack, so that was convenient.
There doesn't appear to be a way to pay out available affiliate commissions to your bank account automatically.
It provides a 'done for you' system for tracking affiliate commissions. It makes it easy to onboard a new vendor and automatically generate referral links and track new referrals.
Connecting to different service to be able to recommend them to clients and ear benefit from it. having the payment processing option intergrated in it is a plus.
that there is no marketplace where businesses can post their requirements. This way consultants can see the requirements and seek those customers. It also not very user friendly.
to become a reseller of the services and suggest them to potential customers. Making commissions from the suggestions is a big plus. knowing other services is also beneficial
It is nice to see how my account is performing especially every month. I wish I did receive email alerts with a summary of my performance, also if referrals are monthly vs annually.
I find it hard to navigate through the benefits. I know I receive some sort of extra benefits in my first year. It's also confusing what other partner benefits I received.
I am able to get good visibility into how my account is performing
I dont know much about it but i think that it is hassle free.
That it doesnt give more payment options and only two ( Paypal and Stripe both banned in my region)
Same as above payment option, dont know if they are working on it, if not then all my balance is useless to me
Great overview and easy to track referrals and sales Very easy to use and good unterface Really transparent and easy payout system Creating custom links is really convenient
A few more features such as fraud prevention tools etc would be useful
How we are handling affiliate marketing and payouts
I find the range of affiliate offers on PartnerStack is both unique and pretty good. Lots of SaaS and useful business tools for affiliate marketers to promote.
Reporting took a bit of getting used to since you have to shuffle between different programs, but once you get used to it, it's a breeze.
I've found many affiliate networks don't have SaaS/business development tools, or at least not to the extent PartnerStack does.
This has been a great way to earn commission
I don't like how the website can be confusing to use
It's keeping me organized with my affiliate programs and helped me earn extra money
I like that partner stack makes it easy to track sales and customers
I dislike the service payout fees that are on it
It helps me keep track of sales within an app I belong to
I like that I'm able to have one login for multiple affiliate and partner programs under PartnerStack. I've become accustomed to their dashboard, features, etc., so that when I sign up for another partner program that uses Partner Stack there is no learning curve.
I know that they charge a fee that is cost-prohibitive for some companies. It's happened more than a few times that we've had our partnerships migrate off of PartnerStack to another that does not charge a transaction fee or was more cost-effective.
- consolidating a few of our partnerships and affiliate set-ups under one roof. - able to project our affiliate income - able to easily add leads and track them
payouts and contracts are always alear and on time
someitmes offes are not so relevant to waht i am doing
connect me easily with good progreams
With a unique account is possible to manage easily several partnerships. We are also happy to manage our team with different permissions and roles!
Would be really nice to sync leads and opps directly with our crm(hubspot).
Easy to manage in one platform more contracts and accounts.
Simple way to track all referrals and income from them.
Can be a little fidgety in regards to updates on back end clients.
They are enabling us to have total transparency of where our referral based partnerships stand.
I like the fact that you can see all your referrals in one place as well as their email addresses. I'm someone who likes to go above and beyond with the services I recommend. Being able to follow-up with my referrals to see that they are getting the support they need is a great way to provide more value.
It's not a HUGE deal, but every month when I'm eligible for a payout, I have to log in to manually request the payout. It only takes a minute, but it would be more convenient if they'd just send the payouts automatically.
It allows me to easily get all the resources I need to promote a product or service and get paid for doing so. I also like that there are multiple products and services I promote that use Partnerstack. That way, I can get reports from multiple affiliate programs in one place.
PartnerStack is a handy platform for generating revenue for tools you likely already recommend. There are a lot of ways to create specific links for different audiences and tools. Once you get the hang of it, it's pretty intuitive and slick.
I only use PartnerStack to earn revenue from tools I currently advocate. There are so many tools on the platform — and they encourage you to promote other tools — that I sometimes feel like I'm supposed to push tools I've never used or don't like that much... which just adds noise.
As a technologist, I am frequently recommending and setting people up on different platforms. PartnerStack gives me a way to monetize those recommendations. While it isn't a significant part of my revenue, it is nice getting a check for a few hundred to a few thousand dollars.
I really like having a dedicated CSM at Partnerstack. They not only understand your business and goals (so you don't need to keep re-explaining yourself), they offer really tailored solutions to use cases you share with them. I had to share a review here because a few weeks ago our CSM Jenny received a BOOK of questions from me and she answered everything I needed in the same day. I was expecting at least a few day turnaround, but she was so attentive to our needs ❤️
There's some more features I'd love for them to build out; like fraud capabilities, and easier invoicing. But I'll be patient :)
We use Partnerstack for reporting on our partners and I really like that reporting can be shown for both all time and new customers as we track both. They also do all of our payments for billing for the different rewards systems we setup.
When it comes to promote affiliates PartnerStack is one of the leading platform. I like the feature to create customized affiliate links.
It's hard to use PartnerStack on mobile phone.
PartnerStack make it easy to refer marketplaces to my clients by creating customized referral links
Easy to use, good tool, simple to follow instructions and utilize
nothing to dislike about the tool at this point, use it for affiliate marketing
affiliate marketing partnerships
Almost all my affiliate links are via Partnerstack it is very easy to see insights, and performance, tools/resources, and communicate with vendors. I have another program I have to use for one affiliation and its not as user-friendly.
Sometimes I truly believe my links aren't recognizing purchases. Or I wish if someone clicked on my link but made a direct purchase later, it could somehow track.
Some vendors communicate very well within PartnerStack on affiliate questions etc. It has been helpful, keeps the information in one place. I don't have multiple logins which is convenient.
As a user of PartnerStack, I appreciate how it is a centralized place to handle the entire referral program. It has the power and flexibility to create whatever sort of referral program you are planning.
Sometimes it is difficult to know where to find things within the interface—referral links and so on. There is a lot going on when you are a member of many different affiliate programs.
Affiliates are a great way to grow, but managing affiliates is a giant sinkhole for your time. Setting up a program using PartnerStack will save you time in the long run, with a time investment in the short run.