Unclaimed: Are are working at Pipefy ?
Pipefy is a process management software that helps teams of all sizes create automated workflows and streamline their work. It lets frontline employees independently build customized processes, apply their own conditions and business rules to automate manual activities, control SLAs, collaborate with stakeholders, and integrate with other software to ensure better business results.
| Capabilities |
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|---|---|
| Segment |
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| Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Compare Pipefy with other popular tools in the same category.
Materiais de apoio e atendimento do time de suporte e success. O time de apoio, seja via chat ou o time de success se dedica de verdade em nos ajudar, sem falar que nem sempre preciso ir chamar alguém, a biblioteca de ajuda do pipefy é bem completa e consigo facilmente aprender e resolver situações com os materiais
Para o modo como trabalho hoje o pipefy nem sempre atende 100% das automações e campos, mas entendo que é uma regra de negócio. Os pacotes de automação acabam tendo um valor um pouco alto
A organização do fluxo de onboarding dos nossos clientes no kanban é excelente
You can generate data with the interaction between the service and the process. After that, you can take desitions in pro of the business.
Until now, nothing. Pipefy is just an amazing tool
Creating value by reducing operational costs and time.
Pipefy is great at centralizing communication and enabling timely actions from Pipe users.
Sometimes the # of Pipes that are created can cause an overload in the work that is required to manage the Pipes.
The system has enabled us to track Manufacturing orders in a more timely way.
Adoro a facilidade em automatizar e deixar quase todas as plataformas conectadas a ele
A facilidade em "quebrar" a plataforma com as suas automações
O ponto que levantei que o pipefy junta todas as plataformas por lá tranquilamente
The possibility to have all the processes in a Kanban view, including the automation for emails, advice and pipes connections.
Some fields' limitations (as calculation mode), this could be improved to became a complete system.
We are managing a big export operation with about 400 processes per month. We are able to follow the dates and shipments, to avoid delays and extras costs.
The entire Pipefy team is easy to access and communicate with (by email or through the platform itself). All problems are always quickly resolved. Pipefy have an easy and good looking layout that is easy to navigate. The process can be adapted and customized to different demands and needs and it has multiple support tools. It's a very tech and innovative platform. In addition to its own tools, Pipefy interacts with other platforms in a integrative way so you can have "all you need" in a one single place.
I can't really think in one thing that I dislike about pipefy. It's really a very complete work tool. It even offers videos and guidelines to facilitate navigation and deep understanding.
We organize the entire company process inside pipefy Speaking for my company, we center all our info and data inside Pipefy, from the client's contract to the final product delivery. It's a secure and easy to manage platform, by using it our process is always organized and registered. We can organize our pipes (kanban) according to our demand and use the platform tools to facilitate our work, saving time and gaining efficiency. The user is the one All the processes are easily automated for example: sending emails and deadline alerts.
I love the Sprint panel, probably it's my favorite feature, because I can organize my weekly tasks in a certain period, helping me to focus in the most important things.
I am not 100% sure if I like the way that the modals are. I don't know, it doesn't look well. Sometimes I can't understand what pages I am seeing, the user flow confuses me.
I am taking off all the cards I have made on Trello and sending to Pipefy, because I can organize them so much better. The custom fields makes everything easier.
What most caught my attention are the automation. I can do a lot of repetitive things automatically. This speeds up the job a lot. I also like the e-mail templetes, I can create e-mail templetes and automatically send these e-mails to those responsible for each process. There are many amazing tools in pipefy, which help work to flow in a better way.
Personally I have no serious complaints against pipefy, just a few small things that would make my job a lot easier. For example, the expiration of the cards is defined by a day on the calendar, I would like you to have an option to set a time and in working hours, but there is no such option.
Pipefy helped me a lot to not only organize but to optimize all processes within my company. Using this platform, I was able to find the points where there were more failures, which processes could be taken, and which needed to be improved.
Pipefy has everything that you need to organize information even with free plan. The platform is very customizable, and the automations you can do make your life 100% easier. Also, it is an excellent tool to share information with other people in your organization.
Today I don't have native integrations that I need there. I have to use other solutions (such as Zapier) to send my leads across different marketing platforms.
Today I use the platform as a CRM to administrate my Sales Funnel and commercial process. The implementation gave me and my team clarity about who is taking care of which lead, in which commercial part of the process the lead is, and also shared information about the client's feedback. The golden point for me is the automations. We use them to send e-mails reminding us of the deadlines to do our tasks, and also sending automated e-mails to our site's leads to make a meet appointment with our sales team.
The easy way to do all the things in the plataform.
The time to response in the suport. Is not too long but is the unic thing that I dislike.
I solve all the problems of my operation of Custumer Succes, Onboarding and Human resources.