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Pipefy
Streamline Your Workflow
4.6

( 223 )

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Pipefy Reviews & Product Details

Pipefy Overview
What is Pipefy?

Pipefy is a process management software that helps teams of all sizes create automated workflows and streamline their work. It lets frontline employees independently build customized processes, apply their own conditions and business rules to automate manual activities, control SLAs, collaborate with stakeholders, and integrate with other software to ensure better business results.

Company Pipefy
Year founded 2015
Company size 201-500 employees
Headquarters San Francisco, California, United States
Social Media
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Ask Questions about Pipefy
What Pipefy is best for?
How does Pipefy compare to Nintex Process Platform?
What are the pros and cons of Pipefy?
Pipefy Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Pipefy Features
API Access
Analytics and Reporting
Audit Trail
Business Rules Management
Case Management
Cloud-Based Deployment
Collaboration Tools
Compliance management
Customer Support
Customizable Dashboards
Data Import/Export
Document Management
Drag and Drop Interface
Forms Management
Integration Capabilities
KPI Monitoring
Mobile Access
Notifications and Alerts
On-premise Deployment
Performance Metrics
Process Mapping
Process Modeling
Process Simulation
Real-Time Monitoring
Role-Based Permissions
Task Management
Third-party Integrations
User Access Controls
Version Control
Workflow Automation
Pipefy Media
Pipefy video thumbnail
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Pipefy Screenshots
Pipefy screenshot 1
Pipefy screenshot 2
Pipefy screenshot 3
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Pipefy screenshot 5
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: January 08, 2026
Pipefy Logo
223 Pipefy Reviews
4.6 out of 5
Mid Market (51-1000 emp.)
Mar 03, 2023
 Source
Overall Rating:
5.0
KD
Kalline D.
Founder
Share
"Suporte"
What do you like best about Pipefy?

Materiais de apoio e atendimento do time de suporte e success. O time de apoio, seja via chat ou o time de success se dedica de verdade em nos ajudar, sem falar que nem sempre preciso ir chamar alguém, a biblioteca de ajuda do pipefy é bem completa e consigo facilmente aprender e resolver situações com os materiais

What do you dislike about Pipefy?

Para o modo como trabalho hoje o pipefy nem sempre atende 100% das automações e campos, mas entendo que é uma regra de negócio. Os pacotes de automação acabam tendo um valor um pouco alto

What problems is Pipefy solving and how is that benefiting you?

A organização do fluxo de onboarding dos nossos clientes no kanban é excelente

Small Business (50 or fewer emp.)
Mar 02, 2023
 Source
Overall Rating:
5.0
CG
Cesar G.
Founder
Share
"Great platform to make workflows between different areas in our organization"
What do you like best about Pipefy?

You can generate data with the interaction between the service and the process. After that, you can take desitions in pro of the business.

What do you dislike about Pipefy?

Until now, nothing. Pipefy is just an amazing tool

What problems is Pipefy solving and how is that benefiting you?

Creating value by reducing operational costs and time.

Mid Market (51-1000 emp.)
Mar 02, 2023
 Source
Overall Rating:
5.0
JM
Jim M.
Founder
Share
"Excellent Tool for Businss"
What do you like best about Pipefy?

Pipefy is great at centralizing communication and enabling timely actions from Pipe users.

What do you dislike about Pipefy?

Sometimes the # of Pipes that are created can cause an overload in the work that is required to manage the Pipes.

What problems is Pipefy solving and how is that benefiting you?

The system has enabled us to track Manufacturing orders in a more timely way.

Mid Market (51-1000 emp.)
Nov 09, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Pipefy é ótimo para automatizar processos"
What do you like best about Pipefy?

Adoro a facilidade em automatizar e deixar quase todas as plataformas conectadas a ele

What do you dislike about Pipefy?

A facilidade em "quebrar" a plataforma com as suas automações

What problems is Pipefy solving and how is that benefiting you?

O ponto que levantei que o pipefy junta todas as plataformas por lá tranquilamente

Enterprise (> 1000 emp.)
Sep 26, 2022
 Source
Overall Rating:
5.0
GR
Gabriel R.
Sales Executive
Share
"Is a great system for manage complex processes. You can automate several functions."
What do you like best about Pipefy?

The possibility to have all the processes in a Kanban view, including the automation for emails, advice and pipes connections.

What do you dislike about Pipefy?

Some fields' limitations (as calculation mode), this could be improved to became a complete system.

What problems is Pipefy solving and how is that benefiting you?

We are managing a big export operation with about 400 processes per month. We are able to follow the dates and shipments, to avoid delays and extras costs.

Small Business (50 or fewer emp.)
May 26, 2022
 Source
Overall Rating:
5.0
AS
Ana S.
Operations Manager
Share
"Extremely useful working tool"
What do you like best about Pipefy?

The entire Pipefy team is easy to access and communicate with (by email or through the platform itself). All problems are always quickly resolved. Pipefy have an easy and good looking layout that is easy to navigate. The process can be adapted and customized to different demands and needs and it has multiple support tools. It's a very tech and innovative platform. In addition to its own tools, Pipefy interacts with other platforms in a integrative way so you can have "all you need" in a one single place.

What do you dislike about Pipefy?

I can't really think in one thing that I dislike about pipefy. It's really a very complete work tool. It even offers videos and guidelines to facilitate navigation and deep understanding.

What problems is Pipefy solving and how is that benefiting you?

We organize the entire company process inside pipefy Speaking for my company, we center all our info and data inside Pipefy, from the client's contract to the final product delivery. It's a secure and easy to manage platform, by using it our process is always organized and registered. We can organize our pipes (kanban) according to our demand and use the platform tools to facilitate our work, saving time and gaining efficiency. The user is the one All the processes are easily automated for example: sending emails and deadline alerts.

Mid Market (51-1000 emp.)
May 22, 2022
 Source
Overall Rating:
5.0
Lucas C. avatar
Lucas C.
Ux Researcher & Designer
Share
"A great software for amazing teams!"
What do you like best about Pipefy?

I love the Sprint panel, probably it's my favorite feature, because I can organize my weekly tasks in a certain period, helping me to focus in the most important things.

What do you dislike about Pipefy?

I am not 100% sure if I like the way that the modals are. I don't know, it doesn't look well. Sometimes I can't understand what pages I am seeing, the user flow confuses me.

What problems is Pipefy solving and how is that benefiting you?

I am taking off all the cards I have made on Trello and sending to Pipefy, because I can organize them so much better. The custom fields makes everything easier.

Small Business (50 or fewer emp.)
Mar 14, 2022
 Source
Overall Rating:
5.0
RJ
Rafael J.
Operational Manager
Share
"Organize your processes"
What do you like best about Pipefy?

What most caught my attention are the automation. I can do a lot of repetitive things automatically. This speeds up the job a lot. I also like the e-mail templetes, I can create e-mail templetes and automatically send these e-mails to those responsible for each process. There are many amazing tools in pipefy, which help work to flow in a better way.

What do you dislike about Pipefy?

Personally I have no serious complaints against pipefy, just a few small things that would make my job a lot easier. For example, the expiration of the cards is defined by a day on the calendar, I would like you to have an option to set a time and in working hours, but there is no such option.

What problems is Pipefy solving and how is that benefiting you?

Pipefy helped me a lot to not only organize but to optimize all processes within my company. Using this platform, I was able to find the points where there were more failures, which processes could be taken, and which needed to be improved.

Small Business (50 or fewer emp.)
Feb 10, 2022
 Source
Overall Rating:
5.0
NB
Natalia B.
Ux Designer
Share
"I'm true Pipefy fan"
What do you like best about Pipefy?

Pipefy has everything that you need to organize information even with free plan. The platform is very customizable, and the automations you can do make your life 100% easier. Also, it is an excellent tool to share information with other people in your organization.

What do you dislike about Pipefy?

Today I don't have native integrations that I need there. I have to use other solutions (such as Zapier) to send my leads across different marketing platforms.

What problems is Pipefy solving and how is that benefiting you?

Today I use the platform as a CRM to administrate my Sales Funnel and commercial process. The implementation gave me and my team clarity about who is taking care of which lead, in which commercial part of the process the lead is, and also shared information about the client's feedback. The golden point for me is the automations. We use them to send e-mails reminding us of the deadlines to do our tasks, and also sending automated e-mails to our site's leads to make a meet appointment with our sales team.

Mid Market (51-1000 emp.)
Nov 09, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"So Good! I love the Tool."
What do you like best about Pipefy?

The easy way to do all the things in the plataform.

What do you dislike about Pipefy?

The time to response in the suport. Is not too long but is the unic thing that I dislike.

What problems is Pipefy solving and how is that benefiting you?

I solve all the problems of my operation of Custumer Succes, Onboarding and Human resources.