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Pipefy Logo
Pipefy
Streamline Your Workflow
4.6

( 223 )

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Pipefy Reviews & Product Details

Pipefy Overview
What is Pipefy?

Pipefy is a process management software that helps teams of all sizes create automated workflows and streamline their work. It lets frontline employees independently build customized processes, apply their own conditions and business rules to automate manual activities, control SLAs, collaborate with stakeholders, and integrate with other software to ensure better business results.

Company Pipefy
Year founded 2015
Company size 201-500 employees
Headquarters San Francisco, California, United States
Social Media
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What Pipefy is best for?
How does Pipefy compare to Nintex Process Platform?
What are the pros and cons of Pipefy?
Pipefy Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Pipefy Features
API Access
Analytics and Reporting
Audit Trail
Business Rules Management
Case Management
Cloud-Based Deployment
Collaboration Tools
Compliance management
Customer Support
Customizable Dashboards
Data Import/Export
Document Management
Drag and Drop Interface
Forms Management
Integration Capabilities
KPI Monitoring
Mobile Access
Notifications and Alerts
On-premise Deployment
Performance Metrics
Process Mapping
Process Modeling
Process Simulation
Real-Time Monitoring
Role-Based Permissions
Task Management
Third-party Integrations
User Access Controls
Version Control
Workflow Automation
Pipefy Media
Pipefy video thumbnail
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Pipefy Screenshots
Pipefy screenshot 1
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: September 18, 2025
Pipefy Logo
223 Pipefy Reviews
4.6 out of 5
Small Business (50 or fewer emp.)
Nov 16, 2023
 Source
Overall Rating:
5.0
JC
Jose C.
Founder
Share
"Bacana"
What do you like best about Pipefy?

Interface bem intuitiva, tempo de resposta do servidor;

What do you dislike about Pipefy?

Quando trava o suporte demora a responder.

What problems is Pipefy solving and how is that benefiting you?

Ajuda no protocolo de atendimento.

Mid Market (51-1000 emp.)
Nov 06, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Awesome"
What do you like best about Pipefy?

I'm a person myself who loves organization, makes me feel good, and help me with my issues. Learn this very soon, thanks God. Pipefy comes to me a few months ago, and change my life in terms to be easy to learn, see my problems in one place, very good support, and staffs.

What do you dislike about Pipefy?

You know, miss some features. Something like create dupes pipes.

What problems is Pipefy solving and how is that benefiting you?

See my problems in one place, integration with teams, integration with others sofwares and staff

Enterprise (> 1000 emp.)
Oct 31, 2023
 Source
Overall Rating:
5.0
ES
Eduarda S.
Founder
Share
"Pipefy Review in GP"
What do you like best about Pipefy?

Pipefy helps a lot with day-to-day demands, I feel that requests are more organized and well distributed. In addition to helping a lot with the information contained

What do you dislike about Pipefy?

I think that one point that the pipe can adopt is the inclusion of users within the cards, so the location of the users becomes clearer

What problems is Pipefy solving and how is that benefiting you?

It helps that all complementary teams can track requests in a scalable way.

Enterprise (> 1000 emp.)
Oct 24, 2023
 Source
Overall Rating:
5.0
BA
Bruno A.
Founder
Share
"Very complete service"
What do you like best about Pipefy?

Pipefy provides unique ane complete solution. Ease to Use and ease of integration . Great Customer Support and Ease of Implementation.

What do you dislike about Pipefy?

I believe that it is necessry to get closer to increase the Frequency of use and understand the number of features

What problems is Pipefy solving and how is that benefiting you?

It helps us to coordinate sending and receiving mail

Mid Market (51-1000 emp.)
Oct 19, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Pipefy #1 Fan"
What do you like best about Pipefy?

Pipefy is all about things moving along the process that's it's supposed to. Nothing stalls. Whether its a new hire process, getting items ordered or just having your data in an organized manner. If I start working on a project, I am guaranteed that it will get done in due time - thanks to the clear cut software that allows it to happen.

What do you dislike about Pipefy?

Everything is great. Whenever I want I need help to pull a report or anything more complicated, the Pipefy tech team is there to help.

What problems is Pipefy solving and how is that benefiting you?

PIpefy allows the recruitment process to happen seamlessly, with all the details and negotiations regarding a new hire, happening in one place, so there are no fragmented emails or texts.

Enterprise (> 1000 emp.)
Oct 19, 2023
 Source
Overall Rating:
5.0
AF
Aline F.
Founder
Share
"Acho muito pertinente ter uma ferramenta dessa para tratar esses assuntos"
What do you like best about Pipefy?

muito bom a usabilide e todo o visual do produto

What do you dislike about Pipefy?

gosto de todos os aspectos acredito que não exista um aspecto ruim

What problems is Pipefy solving and how is that benefiting you?

O beneficio são resolver as demandas atraves da ferramenta

Enterprise (> 1000 emp.)
Oct 19, 2023
 Source
Overall Rating:
5.0
CW
Cory W.
Operations Manager
Share
"Easy to use"
What do you like best about Pipefy?

It is efficient and easy to navigate. Very simple for new users

What do you dislike about Pipefy?

Could use a few more options to allow for more access

What problems is Pipefy solving and how is that benefiting you?

Allows us to keep our agents aligned to adherence

Mid Market (51-1000 emp.)
Aug 01, 2023
 Source
Overall Rating:
5.0
LC
Luisa C.
Founder
Share
"Muy Buena"
What do you like best about Pipefy?

Puede ser programado por cualquier persona, con solo algunas capacitaciones básicas, de igual forma, permite comunicaciones internas y externas, adicionalmente cuenta con una app móvil que te permite visualizar tus procesos de una forma fácil en cualquier parte. Te permite automatizar algunos de tus procesos, para evitar tareas manuales. Puedes crear formularios para recopilar información de forma masiva. Es una herramienta muy bien.

What do you dislike about Pipefy?

No tiene un dashboar general de una organización, es decir un panel donde se pueda visualizar todos los procesos de una sola organización, donde se pueda establecer indicadores para poder ver los avances, ya sean de tareas atrasadas y para poder calcular porcentajes de nivel de servicio o de atención de cada una de las tareas, que a la larga son solicitudes de servicios.

What problems is Pipefy solving and how is that benefiting you?

Automatizar los procesos de la organización, de tal forma de disminuir los tiempos de respuestas. Es una forma más rápida de armar informes Permite ejecutar tareas en paralelo

Mid Market (51-1000 emp.)
Aug 01, 2023
 Source
Overall Rating:
5.0
Fernanda L. avatar
Fernanda L.
Latam Talent Acquisition Specialist
Share
"Pipefy has helped me automatizing our internal HR processes."
What do you like best about Pipefy?

How easy it is to understand the tool and to start using it. Also, the automations are extremely helpful! The Pipefy AI is outstanding. I love the tool so much!

What do you dislike about Pipefy?

Sometimes I send automation emails inside a pipe and the candidate receives it into the spam box. It would be perfect if we could prevent that. There were a couple of times that the candidate replied to me saying he didn't receive a feedback from the selection process, I checked it out and the email was sent from the pipe, as it turns out it was in his spam box. Unfortunately this is very commom :(

What problems is Pipefy solving and how is that benefiting you?

The automation of the processes, for sure! With Pipefy I was able to do a lot of process that were manual to become automatic. It has been amazing how much time I have been sparing!

Mid Market (51-1000 emp.)
Jun 20, 2023
 Source
Overall Rating:
5.0
MM
Marcos M.
Founder
Share
"Faltam algumas coisas essenciais para um 10"
What do you like best about Pipefy?

As Automaçoes que evitam perda de tempo e retrablho

What do you dislike about Pipefy?

A cobrança em dolar. Considero uma desvantagem

What problems is Pipefy solving and how is that benefiting you?

Realização com Sistema SAP Businessa One