Remote.com Reviews: 4.6/5 — Highly Rated

I used Remote to do my onboarding and contract signing for another company. The process was smooth and when I needed help the process went very fast.

I did not find any bad thing about my collaboration with Remote

Remote solved the issue of me being able to work for a UK company from my home country which is in another part of Europe

Really enjoyed their onboarding platform and how easy it was to validate my data. The other nice thing was all the fast replies to my questions and the emails to ask if I needed assistance without asking for it :)

I did not dislike anything. The onboarding process was super easy and all the doubts I had were cleared very smoothly so I cannot complain about it. As for improvement, the medical appointment regarding medicine at work could have a follow up of someone from remote to check and validate if everything is ok.

I work remotely from my home country to a foreign country and Remote helps me and my company avoid the taxes problems and all the bureaucracy attached to working contracts.

Getting set up on Remote.com was so simple. Within a few weeks, I was legally able to work from Germany for a UK company. The customer support has been incredible so far. Even when I had to request some complex documents from them, they were able to help me out in a matter of days. We are now rolling out Remote.com for other employees in different countries.

Using EOR solutions like Remote.com isn't exactly cheap, but Remote.com's prices are similar to most of its competitors, and the service is worth it for us.

Since the pandemic, we are now fully remote, and Remote.com allows us to expand our talent pool beyond the UK, while ensuring we comply with local employment rules.

Superfast Support, every time. Easy accesibility

There's nothing to be disliked at all. All perfect

Employment with Remote is a great experience. Their compensation packages are indeed at par with other industries. Flexible time and the workplace are boosting productivity.

Remote has helped me get my dream job outside my country while having a long term contract and all the support you can get from your company, both for courtesy as for obligation

Only thing I would say I disliked about remote was probably a lack of teaching about how the platform work since I had to guess it by myself, I would create something like a tour through the platform

Remote has helped me to have my dream job outside my country, without losing all the benefits I could get with a contact in my country, it has also helped me a lot with expenses stuff, since they are very efficient in that aspect

Geography Specific | Real time salary crediting Customer Support Straightforward website Smooth onboarding Secure platform Peace of mind for remote workers

Security verification - I had to get in touch with customer support to verify my identity despite following the online process for identity verification

Ease of doing remote work knowing that you comply with the contractors geography mandated labor requirements and the fact that salary gets credited real time

Remote is very user friendly. Account Managers were great, answering within a day all my requests and deeply caring about my employment. Also, if you do not want to hassle with your own company and bureaucracy then this is the perfect solution - it was like that in my case. Salary is arriving on the same day every month and there have never been any problems so you can rely on them.

I have emphasized several times to Remote that in my country there are many sports benefits that other companies offer but unfortunately, Remote is still not supporting/is willing to allow that benefit. Some extra effort is needed and I am willing to help but did not get a positive response so far. Exercising is beneficial for all employees so it should be a priority because health comes first.

A quick and easy solution that helped me avoid bureaucracy challenges that I would have if I would open my own company instead of working with Remote. The legal team was fast and solved all things without any problems so it saved my time.

It's incredibly easy to use, and customer service is really helpful. There is almost always someone available on live chat during my work hours, or easily reachable via email. As a user, I love how quickly I can request reimbursements, check my payslips, or get a letter of employment. As an admin, I love how easy it is to make updates and changes as needed.

Occassionally I have received conflicting answers from different Remote users on sensitive subjects, but I think that's due to the complex nature of having employees all over the world.

Having better knowledge of employment laws on a global scale.

> Great personal support from our Remote agent Başak Cücü > Templates for contractors > Fee calculator for new hires facilitates strategic planning (TCE calculator)

> Missing contract template for contractors from the US > Contract generator for contractors still has some points to improve (e.g., it would be good if there was a possibility to choose between a person and a company for the contractor) > Gender-neutral language for the contracts would be very important, especially for German

> International hiring gets very easy > Quick contract creation for contractors via the contract generator > No time & experience to do the payroll in other countries

Speed and reliability of the solution. It's intuitive to use and the features are there when needed.

Few withdrawal options, only Wire transfers, and there's no support for digital wallets or cryptocurrencies brokers. It could also support bank accounts from other countries, like Brazil, for example.

The cost-benefit balance is incredible, it helps out my company on the payroll issue and doesn't cost a lot, so it gives us peace of mind, that way the business thrives too.

What I like the most about Remote is that enabled me to jumpstart my new job in a very short span of period. Their portal is also very intuitive and the support is extermely responsive!

I can't seem to recall anything that I dislike about Remote at the moment. Everything seems to click. Perhaps a better expansion of banks available would be my only request.

Remote has helped me join an overseas company with little to no hassle. It is a great remote work platform, proof that they live up to their name. From onboarding to payroll, I never encountered any problem at all.

The tool itself has very useful features in order to track employee's salaries, bonus payments and outstanding invoices. All of the above are deducted automatically. Additionally, the support by the tech team was very good as well. We also tested "Deal", a competitor product and weren't happy with it at all. Almost 3 months after handing over all the necessary documents, our employee still hasn't received his salary...

The pricing after the first "test employee" is pretty competitive. But still worth all the work that it saves us to be honest. Apart from that, no other points of criticism.

It is an absolute pain to employ a foreign employee in the German tax system. Our tax office is not able to cover these salaries and we had to get some outside help. That's where Remote.com comes into play

The process of hiring on remote was straightforward. Even with the complications of Brazil's legislation, it was really simple. The help centre answers questions in a short time and with a helpful response. The tutorials on how to use the platform are great I had no problem onboarding, everything is well explained on how everything works. The access to documentation is nice.

When first registering I didn't have one of the documents and had to get it on another day and nothing on the page was saved. That was a bummer as I had to fill everything up again. But that was the only problem

Being hired by an international company with the rights of a legal employee in my country, brazil. It has a nice infrastructure to help employees and employers.

Onboarding (from background checks to pre-employment documents) went smoothly and without any major issues. The UI of Remote.com is simple, intuitive and uncomplicated, making onboarding and daily admin painless. I knew right away where to click to upload my documents, where to submit time-off and reimbursement approval, etc. Customer service is excellent at Remote. I've never had to wait longer than 24 hours for a response from them (12 hours on average) and they helped me take care of an urgent request promptly.

To be honest it's hard to think of anything negative to say about Remote.com.

Via Remote.com I am able to work remotely for a company outside of my country of residence while enjoying the benefits of being employed locally (with Remote.com handling all of the admin and taxes).

We've worked with Remote for about 4 months now, and so far everything has been great. We've hired a handful of employees in Canada and Remote has taken care of all payroll compliance, including helping those employees set up their own solo 401(k)-equivalent accounts to receive our company match. I also like that Remote has now automated monthly payment, so now we don't have to worry about anything except who to hire next!

We have no complaints so far. Will update if this changes.

We had difficulty hiring software engineers in the US due to the tight labor market in 2021. Remote allowed us to expand our hiring pool outside of the USA's borders.

Everything is just so easy to use, all processes are well documented and the support team is always available.

Can't think of anything. Perhaps having the possibility to include the hardware for new hires.

I don't have any problem. Whenever I have a question or issue, it is solved quickly. The human error is minimum but when it happens, it's ok because I feel that the Remote team is really looking after my best interest.

Support is the best part. I always got my problem resolved. It has a country barrier but doesn't feel this anytime.

I don't find any point to dislike. I am happy with the service.

My company is in the USA and I am working in India. With Remote, everything is settled like payroll, leave, days off and expenses. My salary slips, personal information and uploaded documents are there.

Remote has granted me the ability to do my dream job in my home country. This is totally life changing, ontop of this the support team is unrealistically good! When I request documents for renting a house or a car I get them within 2 hours. This is incredible. I was on my way to buy a car and at the last moment they requested a letter, remote supplied a signed letter within an hour.

Honestly I have no complaints, nothing come to mind that I dislike. As an employee transitioning was seamless, started working in SA and I got paid at the end of the month. There is nothing to complain about.

I can do the job that I love in my home country. With remote this reality became true. The job I do right now does not exist in my country. Working/living in the US was expensive, and ontop of that i was away from family. Now, thanks to remote I'm back home with family and living my best life!

The onboarding process was super simple: I was one of their first employees in the country where I'm living and, despite that, they were super helpful and supportive. When I had the chance to speak with their support team, I always received fast and complete answers. Lastly, the interface of the web app I use to submit leaves, check my payslips and add my documents is very user-friendly. 10/10 for me!

Nothing! Remote has been great for me so far. I don't have anything negative to share about this company as I've always had a great experience since I started using it.

As an Italian leaving in a foreign country and working for a company in the US, I needed to be employed by a company in the country where I'm leaving. With Remote I can do that without any problems.

As a remote contractor, for me getting paid on time with my remote clients has been the best so far! I've been working with multiple clients and this allows me the flexibility to get my invoice created and getting paid hassle freely!

As far as I'm seeing the platform I don't think there is anything missing, but there can be always scop of improvement: - I would love it more if there's a payment service from remote without integration of third party like wise or stripe

- Working with remote clients - valid contracts which can be benefitial for client and contractor both - Generating invoices - Getting paid on time - Fast tracked payment services

Easy to use platform, fast response from customer service

No phone number to call but via email fast response

International hiring through Remote and being able to hire internationally

Super fast and super easy onboarding. A very clear description of benefits and helful support.

Some benefits could be better. Company hardware also missing.

Provides the ability to work remotely for some of the best software companies.

I like as an employee that everything is set out in the dashboard and easy to find and the customer service is fantastic. They're so responsive whenever I have a question.

I haven't really found a downside yet. It took a little while to set up and get going but once up and running it's great.

To be able to work for my international company even after moving internationally has been incredible for career stability.

Everything is well documented for beginners. Website has great UX. The process is very streamlined with all the important information easily accessible.

The payslips are generated in the website only, would be great if I could mail them to myself.

I've been working with an international company with all my local employment benefits which is very relieving. I don't have to worry about any kind of international employment processes of any sorts.

It's super user friendly. The interface is mobile friendly. There are quite a few resources available for employees to use. It is way better than ADP, for example.

It's really basic. It requires working with a CSM to onboard you and communication on that side can be really slow. The benefits offered through Remote in Canada are also TERRIBLE.

It's allowed us to scale up a Canadian team compliantly really fast and it makes us feel at ease that we're now covered under labour laws. Before we were all under short term contracts.

Efficiency at which my questions/ emails are responsed to. Ana is extremely helpful and ensures I am up to speed.

Nothing as yet to note as yet. I have recently joined only a month ago.

At the current moment, there are no problems to note. Benefits include being able to work remotely from SA for my US based clients, fantastic pension and medical aid perks.

Very easy tool for remote workers. Easy to set up in a country. Very easy payroll and transparent service. Excellent support.

Maybe in the future they can help more with setting up employees for example, explain what documents they need to get a social security number etc

I can work remotely with a working contract in a country where my employer has no entity

Best suport about anything like your cou

Remote.com is best for everything every question like a taxes payment billing. You can get always support about anything. I am very hapyy to work with remote.com

Taxes and payment problems and working from remote problem. When I asking about paymeny proof for calculating gross to net saşary they sen me document in a same day.

the quality of feedback when a question asked

nothing the service is very good and the interface easy to use

the facility of working abroad

The platform is very easy to use and intuitive. The process for requesting time off and submitting expenses is very straightforward. The whole onboarding process was very quick. Whenever I had a question all I have to do is email support which was very quick in replying.

It would be great if there's live chat support instead of a bot sometimes. Would like to see a contact phone number in case there's an urgent issue.

In my case, Remote is the only way my current employer can hire me and provide me with PTO, health benefits and expense submissions. Without Remote's services, I wouldn't be able to work for my company in my current capacity. It also allows me to be a "full-time" employee rather than a contractor since I get health benefits, PTO and other perks like a regular employee would.