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Retool
4.6

( 186 )

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Retool Reviews: 4.6/5 — Highly Rated

Retool Overview
What is Retool?

Retool is a low-code platform that allows users to seamlessly build internal tools in a short period of time. Users can create and customize tools using a drag-and-drop building platform that makes use of visual blocks that can be easily connected to their database.

Company Retool
Year founded 2017
Company size 51-200 employees
Headquarters San Francisco, California, United States
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Retool Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, On-Premise Linux, On-Premise Windows
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Retool Features
API Management
Automated Testing
Business Logic Automation
Cloud Integration
Community and Support
Cross-platform Compatibility
Custom Code Support
Customizable UI Components
Database Management
Data Integration
Data Visualization
Deployment Automation
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: October 15, 2026
Retool Low-Code Development Platforms logo
186 Retool Reviews
4.6 out of 5
Mid Market (51-1000 emp.)
Oct 02, 2023
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Surreal experience, hassle free integration, very intuitive, easy to implement SQL and Elasticsearch"
What do you like best about Retool?

It is very easy to use, debugging is easy, multiple components support, easy to implement SQL and Elasticsearch

What do you dislike about Retool?

Sometimes changes made are not saved immediately, and no multiple simultaneous collaboration supported

What problems is Retool solving and how is that benefiting you?

No need to write Front end code, easy to integrate SQL, Elastisearch and MongoDB

Small Business (50 or fewer emp.)
Oct 02, 2023
 Source
Overall Rating:
4.5
AS
Ajay S.
Founder
Share
"Very intuitive and very valuable"
What do you like best about Retool?

Easy integrations wherever required. Easy workflow building across all integrations! Love it

What do you dislike about Retool?

Um, it's tough but I'd say it can improve on the UI. While the UX is already great. UI could add to the feel good factor.

What problems is Retool solving and how is that benefiting you?

Tech integrations made easier with retool. Benefits me with improving operational efficiency.

Mid Market (51-1000 emp.)
Sep 20, 2023
 Source
Overall Rating:
4.5
Sellah S. avatar
Sellah S.
Data Technician
Share
"great tool for modifications and organization of same data"
What do you like best about Retool?

it is a good sorting software of some data and data that is duplicate. it is built in a way that it is linked to different catalogs and this makes it easy to find data and it has a large storage capacity.

What do you dislike about Retool?

it is slow and fequently times out the session and this makes it boring. for a first time user, it is not easy to use as it it is a bit complicated, so I can say flexibility and functionality is kinda a problem.

What problems is Retool solving and how is that benefiting you?

issues of finding POS codes, UUID of products we are selling and knowing thei status are being addresses by retool. issues of intergartion have been adresses by retool as such also serving time in data capturing and organization.

Mid Market (51-1000 emp.)
May 24, 2023
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Helpful all in one"
What do you like best about Retool?

Retool combines a lot of backend areas into one resource to easily get to the information I need while clicking through sections of a single website as opposed to going between a bunch of tabs.

What do you dislike about Retool?

I wish it included more features but that may be something that is actually due to my company not having built certain things out to sync up.

What problems is Retool solving and how is that benefiting you?

Combined multiple sections into one dashboard

Small Business (50 or fewer emp.)
Jan 27, 2023
 Source
Overall Rating:
4.5
Marijn Q. avatar
Marijn Q.
Marketing Executive
Share
"A great tool that requires some technical knowledge"
What do you like best about Retool?

I like that it easily displays real-time data from a connected database. It seems very intuitive so far and has really sped up my workflow. I have little experience with other no-code tools, but for dashboards and visualisations, this one does the job

What do you dislike about Retool?

If you do not have some prior technical knowledge, you will struggle. It is a big step up from Zapier and Data Studio. You'll need a dev team to create the integrations.

What problems is Retool solving and how is that benefiting you?

We wanted to have custom dashboards that displayed real-time data for unique teams and users. We had a system in place where the data analyst was the bottleneck, retool has resolved this issue.

Small Business (50 or fewer emp.)
Jan 05, 2023
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Code-less Internal Dashboards"
What do you like best about Retool?

Retool makes it easy for users to quickly prototype and iterate on tools, and the wide range of integrations with other software and services (such as databases, rest APIs) etc. makes it very easy to use. Love that you can load OpenAPI definitions and they just work

What do you dislike about Retool?

Would be nice to be able to export a retool app into a native software package, or to have some buttons to deploy code on our own infrastructure without needing to roll out the full on prem solution

What problems is Retool solving and how is that benefiting you?

Building internal / support dashboards that would normally require full tech stacks and UI kits to achieve the same thing. Has saved us a lot of time when shipping in house solutions.

Small Business (50 or fewer emp.)
Dec 27, 2022
 Source
Overall Rating:
4.5
PH
Prasad H.
Senior Software Engineer
Share
"Retool"
What do you like best about Retool?

Customisation and UI components, JSON query, API query.

What do you dislike about Retool?

Integrating js would be a little complex. It takes some to get hold of the tool. Please include more examples in the Doc

What problems is Retool solving and how is that benefiting you?

Enhance to improve the MIS reports

Small Business (50 or fewer emp.)
Aug 29, 2022
 Source
Overall Rating:
4.5
AC
Alessandro C.
Freelance
Share
"It has speeded up the development of some internal webapps for the digitization of even procedures"
What do you like best about Retool?

It has speeded up the development of some internal webapps for the digitization of even complex procedures Retool is a dashboard for the development of crud internal apps, it uses many sources including db, google sheet and more it is quite intuitive but it is equipped with a help done well and a good community

What do you dislike about Retool?

I didn't like the ability to have single page webapps not linked together in different screens

What problems is Retool solving and how is that benefiting you?

It solves crud app development quickly and with a nice UIX

Mid Market (51-1000 emp.)
Jul 30, 2022
 Source
Overall Rating:
4.5
Tristan D. avatar
Tristan D.
Intermediate Developer
Share
"Great Ideology, Growing Pains still around"
What do you like best about Retool?

The developere experience is clean and simple. It is difficult to do things that will break unexpectedly. Powerful yet intuitive. Nice. It's the future.

What do you dislike about Retool?

It's slow at times, and it's difficult to make faster. There have been some major bugs, and the stability and consistency of the feature set isn't quite where it needs to be.

What problems is Retool solving and how is that benefiting you?

Building internal tools, and helping launch external ventures. Benefits are the time to launch, the easy upskilling and intuitiveness. Most all relevant options are presented at the right times, in the right way.

Small Business (50 or fewer emp.)
Jul 08, 2022
 Source
Overall Rating:
4.5
PL
Philip L.
Software Engineer
Share
"Ease of use"
What do you like best about Retool?

We are able to build tools for our internal teams quickly. We save numerous amount of engineering hours because of retool as we save the work to build out the UX.

What do you dislike about Retool?

Retool is not cheap if users are not using the tool for their day-to-day work. Retool app that uses REST endpoint does not allow anonymous users to use the app. That is inconvenient and not cost effective for some of our apps.

What problems is Retool solving and how is that benefiting you?

Save engineering hours in building internal tools

Mid Market (51-1000 emp.)
Jun 27, 2022
 Source
Overall Rating:
4.5
Ashwini H. avatar
Ashwini H.
Performance Specialist
Share
"Best tool for simplifying dashboards"
What do you like best about Retool?

The tool is sued to create UI dashboards which can be linked to your website through API. The best part is that we can always customize it based on our needs. We used it for KYC dashboards.

What do you dislike about Retool?

It is linked to Google Sheets as a backend support sheet which is good for cloud options but is not well for large databases. This makes the tool very slow at times.

What problems is Retool solving and how is that benefiting you?

Retool has solved real-time issues related to KYC flows for us. There have been cases where retool has been far better compared to the Native CRM that we possess.

Mid Market (51-1000 emp.)
Apr 29, 2022
 Source
Overall Rating:
4.5
PK
Pavan Kumar K.
Software Engineer
Share
"It's very good app"
What do you like best about Retool?

Retool made building ui & internal tools easy, lot of time saving.

What do you dislike about Retool?

Recently i faced some issue with sending form data

What problems is Retool solving and how is that benefiting you?

I build some quick ui connecting with apis & build internal tools

Enterprise (> 1000 emp.)
Apr 08, 2022
 Source
Overall Rating:
4.5
BE
Berk E.
Site Reliability Engineer
Share
"Simple and fast way to create UIs"
What do you like best about Retool?

It has all the components needed to create a UI, both basic and advanced stuff. Also lots of customization options for each of these components.

What do you dislike about Retool?

Exporting apps as static files and directly hosting them on our own

What problems is Retool solving and how is that benefiting you?

We can develop UIs much faster. We spend less time on developing UIs and more time on more features or more projects.

Enterprise (> 1000 emp.)
Mar 24, 2022
 Source
Overall Rating:
4.5
NK
Neeraj K.
Cloud Data Engineer
Share
"Super handy tool to quickly design any web app"
What do you like best about Retool?

There are a variety of data sources that can be used to integrate with the app. There are lots of visuals available that can be configured easily. Moreover, you can install this tool on your choice of Cloud.

What do you dislike about Retool?

It would be good if we can ad some programming components as well. Like a Python script.

What problems is Retool solving and how is that benefiting you?

We are reading data from one data source, editing it on the UI & then saving it into target DB.

Small Business (50 or fewer emp.)
Mar 21, 2022
 Source
Overall Rating:
4.5
KB
Kenny B.
Sr. Manager Of Product
Share
"Powerful tool for all users!"
What do you like best about Retool?

The ability to quickly standup mini-apps to help our internal staff operate more efficiently. With Technical resources at a premium, the ability for a product manager to stand up to these apps has saved us money and time across the board.

What do you dislike about Retool?

Sometimes we are limited due to the in-bowser memory. Running some processes in bulk crashes the system so either it needs to be divided up into smaller runs or run through another application.

What problems is Retool solving and how is that benefiting you?

We solve internal support problems and configuration. Allowing Retool to house apps to allow our staff to get to the information that may not have a UI wrapped around it or the ability to join multiple data sources together is key.

Small Business (50 or fewer emp.)
Mar 16, 2022
 Source
Overall Rating:
4.5
TM
Taylor M.
Head Of Engineering
Share
"Easy to use"
What do you like best about Retool?

The diversity of drag and drop components and configurations offered for each covers almost all use cases.

What do you dislike about Retool?

Sometimes it's hard to achieve the desired visual layout with the mouse, but the keyboard backup for precise positioning is helpful.

What problems is Retool solving and how is that benefiting you?

Internal tools for a non-technical media publishing team. No direct access to the database is needed. No separate web app codebase or server management.

Mid Market (51-1000 emp.)
Mar 03, 2022
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Good tool/app"
What do you like best about Retool?

Easy to find the account and the transaction in question by having the download button available.

What do you dislike about Retool?

None so far. The feedback is that I hope that Retool would like to have additional options in locating an account like CH first last name, email address, phone number, etc.

What problems is Retool solving and how is that benefiting you?

None at this time.

Small Business (50 or fewer emp.)
Mar 01, 2022
 Source
Overall Rating:
4.5
PA
Pete A.
Software Engineer
Share
"Great tool for building internal tools"
What do you like best about Retool?

I like using Retool to build UIs based on data from our database.

What do you dislike about Retool?

Thus far, it hasn't been easy for me to utilize the rest endpoint that relies on pagination. Maybe I need to watch some tutorials or something, but I haven't figured it out yet.

What problems is Retool solving and how is that benefiting you?

We had a problem where we needed to show non-developers a quick snapshot of our database. There are other tools other than Retool that allow this, but they don't have the option to also call APIs.

Small Business (50 or fewer emp.)
Nov 18, 2021
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Amazing tool to get dashboards up and running!"
What do you like best about Retool?

Retool helps my team get multiple dashboards up and running with exceptional pace. This enables us to ensure that all ops and CS dashboards do not require additional development effort and can leverage the drag and drop interface by retool.

What do you dislike about Retool?

There are a few things which, by design, are required to restart the application/limit retool's capability. For instance, the REST APIs, by default, can't have more than 120 seconds timeouts. Or, the REST API also does not support pagination in it's implementation.

What problems is Retool solving and how is that benefiting you?

We are creating multiple dashboards for our ops teams, and also creating multiple CS dashboards to expedite customer queries with pace. This makes sure that we don't spend engineering bandwidth to a large extent to provision these use cases.

Small Business (50 or fewer emp.)
Nov 11, 2021
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Retool is clutch for any startup trying to build as quickly as possible"
What do you like best about Retool?

Best part of Retool is how easily anyone (technical or non-technical) can build custom internal tools in a visual dashboard.

What do you dislike about Retool?

While the onboarding tutorial is great (and I routinely get emails from them about demo sessions) I think they need to revamp some of their examples/templates to convince other nontechnical founders why it's better than paying for pre-built tools.

What problems is Retool solving and how is that benefiting you?

I'm using Retool to give my new hires the ability to make their own tools to automate a lot of the backoffice/administrative tasks that I did on my own without pulling our designer away from their primary focus.

Mid Market (51-1000 emp.)
Oct 26, 2021
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"The Tool Meets &n Exceeds My Expectations!"
What do you like best about Retool?

The amount of customization and features are great for our needs.

What do you dislike about Retool?

Nothing immediately comes to mind as I'm not the most advanced user.

What problems is Retool solving and how is that benefiting you?

I use Retool to help create our software product demo instances; it's beneficial for my work and customers.

Small Business (50 or fewer emp.)
Oct 24, 2021
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"No-brainer tool for building operations and admin tooling"
What do you like best about Retool?

Very easy to create interfaces and sync data. Simple to create robust applications that are easy to use by internal stakeholders.

What do you dislike about Retool?

Data loading can take a long time if your app is not built correctly (with pagination, etc.). Definitely needs more guidance around how to optimize apps.

What problems is Retool solving and how is that benefiting you?

We used Retool to build out interfaces for our admin tooling. We have several components of our platform we need to manage, including users, brands, products, etc. and we manage the data and day-to-day work with Retool apps. It has saved us significant development time as well.

Mid Market (51-1000 emp.)
Oct 16, 2021
 Source
Overall Rating:
4.5
PK
Pranay K.
Assistant Manager
Share
"Retool - making business complexity easy"
What do you like best about Retool?

Response time - this is the best thing that I like about retool. The way it executed any program is commendable.

What do you dislike about Retool?

Refresh time. If you're in hurry then it's your bad luck. It teaches you how to be patient with business tools.

What problems is Retool solving and how is that benefiting you?

Creating multiple user segments, creating coupons, dashboards, creating collections, and many more. Taking daily business to new heights.

Small Business (50 or fewer emp.)
Oct 15, 2021
 Source
Overall Rating:
4.5
TB
Tom B.
It Manager
Share
"Fastest way to build internal apps... hands down!"
What do you like best about Retool?

I love how easy it is role out simple apps with minimal work. I also love how quickly they make updates to the software.

What do you dislike about Retool?

Limitations when building more complex applications, also documentation sometimes lags behind features that are released

What problems is Retool solving and how is that benefiting you?

Created a simple custom CRM to managed customers and the maintenance of their equipment. Saves me many many house of development time

Small Business (50 or fewer emp.)
Oct 08, 2021
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Simple and polished"
What do you like best about Retool?

Simple to build complex apps, with helpful autocomplete for difficult parts

What do you dislike about Retool?

Documentation could be better and finding some complex things like state not obvious

What problems is Retool solving and how is that benefiting you?

Great for prototyping new tools, and providing simple access to databases - helps save tedious sql writing

Mid Market (51-1000 emp.)
Jun 01, 2021
 Source
Overall Rating:
4.5
LS
Luke S.
Data Engineer
Share
"Great low-code tool with a lots of customization options!"
What do you like best about Retool?

Excellent, user-friendly tool. A+ support.

What do you dislike about Retool?

Tough to get layouts to look just right.

What problems is Retool solving and how is that benefiting you?

We are developing in-house tools that were previously outsourced to external developers. We've made great strides in being more flexible with our stakeholder requirements, improved functionality, and cost savings!

Mid Market (51-1000 emp.)
Apr 28, 2021
 Source
Overall Rating:
4.5
JS
James S.
Senior Software Engineer
Share
"Overall excellent - a few minor warts"
What do you like best about Retool?

An excellent way to build internal tooling that's helped us get projects going very quickly. Semi-technical users can easily put together apps with data from multiple sources (e.g., PostgreSQL DBs and APIs).

What do you dislike about Retool?

The tool's performance eventually becomes an issue with lots of users, and we've had the odd memory leak. It takes a minimal amount of ops time to look after it but infinitely worthwhile. You'll likely start in Retool, iterate, and then move into a fully formed application in the future (with scale).

What problems is Retool solving and how is that benefiting you?

We've built a range of internal tooling that has eased concerns over data access thanks to Retool's auditing capabilities.

Mid Market (51-1000 emp.)
Apr 02, 2021
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Effective and Time Saving Tool"
What do you like best about Retool?

Its little tricky to learn in the begining but once learnt its easy and time saving , utilities are helpful and simplifies day to day job

What do you dislike about Retool?

nothing as of now from QA/Tester perspective it's effective and very much useful.

What problems is Retool solving and how is that benefiting you?

Seggregating and representing the data into different dashboards that we have configured and easy to check and use in our verification and validation of several test cases which would easily by pass the database access and query that in turn saves time especially people from remote and co-located areas who needs VPN etc. Excellent Utility.

Small Business (50 or fewer emp.)
Feb 12, 2021
 Source
Overall Rating:
4.5
PN
Paulo N.
Developer
Share
"Excellent tool to build backoffice systems quickly"
What do you like best about Retool?

Speed to develop a frontend and also the various integrations that Retool allows to do.

What do you dislike about Retool?

When the front has a lot of integration calls it is quite confusing for users to understand that he/she has to wait for a bunch of Ajax calls. Imagine a form with 30 fields and each one coming from a different integration. This makes Retool slow and fragile.

What problems is Retool solving and how is that benefiting you?

Provide a back-office system quickly for the company.

Small Business (50 or fewer emp.)
Jan 25, 2021
 Source
Overall Rating:
4.5
MH
Matthew H.
Dev Ops Manager
Share
"Time Saving Tool with Big Benefits for a Startup"
What do you like best about Retool?

Retool has a very friendly user interface, and was very easy to learn for someone with little development experience. It is a very intuitive tool. It also has a lot of potential use cases, and the templates are helpful for setup and for ideas.

What do you dislike about Retool?

Unique deployment seems difficult - i.e. deploying retool within an AWS VPC. We need to do this to ensure security guidelines are met, but reading through the instructions and figuring out how to do this seems difficult. I wish it was easier to deploy retool for custom setups where security guidelines were strict, or have the option of a retool consultant that could provide one on one support.

What problems is Retool solving and how is that benefiting you?

We are avoiding development time for internal tools that saves our company time. Previously, we would have to consume development resources to create internal tools, taking away from new feature development. Now we do not have to do that. We are also giving our operations team access to the database and tools to use with the database, whereas before they would have to submit a request to the IT team, which would take time and could easily be forgotten about.