Salesforce Platform Reviews: 4.5/5 — Highly Rated

I like the lightning experience of salesforce which is easy to use and understand.

Untill now there is no such dislike, only the latency of changes is one thing that is irritating sometime in Lightning experience.

Salesforce is solving the problem of handling large database and also giving us the exposure of many technologies and many ways to solve a problem with drag and drops, its multitenant structure is also very helpful.

It's different views like Classic and lightning. It's point and click functionality. It is customizable . It has different clouds that helps different sectors like health,sales,commerce,service.

Governor limits are there which might sometime create difficulty while doing custom development

It helps me to store my customer data and I can access it anytime and from any place due to its cloud fucntionality.By creating automations with it's point and click tools like flows,Process builder(No code) it helps me to increase productivity in the business.

Salesforce Has easy to use interface, end user easly undersatnd the UI and Flows

As such there is no dislike but in salesoforce we have some limitation and need to work under those limitation

It is solving data storge in systme as we have all storage in cloud so we dont have any data lossing issue.. and its very benefitatl for end users to see all things available in one place

We can achieve complicated and simple busniess logics without code. By the process automation called Flow builder, WorkFlow rules, Process builder, Approval process, etc.

Salesforce is usefull in many ways for lot of business but it won't suits for the samll scale industries because of it cost, Complexity. I would like to see an improvement in Performance vise.

I can get all the business solution in one platform itself. Like, Sales cloud, marketing cloud, service cloud, community cloud etc. And mainly it friendly to integrate with lot of customer used platforms.

Very user friendly and robust to use. Recommend every one to learn salesforce

No dislikes but certain limitation which sometimes very difficult to handle in real time application.

Salesforce Platform is very helpful in creating application as per the business needs of the client and very interesting to create applications on salesforce

salesforce is easy to use salesfoece , and we can connect with so many customer and followup is also soo easy , so we can able to maintain a good custemer relation,

there is noting that much dislikeing for sales forse some time it will not connect and some error will come and also some time the page will disapear to blank

Salesforce plays a majore roll in my sales life , I can able to connect with my customers ,and also my followuping the customers was a big task for me but salesforce made it easy

The most powerful thing about Salesforce is its easy-to-use UI and its upside is also its Lightning experience.

There is not any such thing as dislike but the only thing is there are some limitations in Salesforce and we have to work under them.

Salesforce is solving all the headaches of handling large data in excels and spreadsheets and also headache of making complex sites, and it is benefiting me in these two ways.

Very easy to learn and has a lot of features which can be used for work

I would not say it is a dislike but if we could see the logs listen on the salesforce itself rather opening every log.

Managing all the client details and their contact information. There is a lot of stuff which it solves and makes it way easier for you

Salesforce is CRM solution for fast growing business, it is user friendly . The best quality i like is triggers and lightning components,best experince i had at flows

Its more to learn to describe about salesforce platform

salesforce making day to day efforts to become much easer for everyone . As regular updates becomig helpfull for development

I enjoy how customizable and data rich Salesforce can be. The amount of information that salesforce has is crucial for enhancing your visibility into accounts, deals and oppoortunities as you progress your deals. I do also like how the integrations fit within the platform. Enriches the data even further.

I believe that the UI could get an update eventually, but actually every time I do see an update I feel getting used to the new features can take some time. Lightening is probably one of the better enhancements in a long time. I wish there was a easier way to build reports as you switch companies. Sometimes it's hard to find what logic a specific company you're working for uses vs your previous company's.

Salesforce helps solve the need for identifying gaps within an account I am reviewing. I can go in and see past opportunities, notes, and even calls that have been recorded throughout time. See the emails and so on, this helps with understanding an account and it's users before you cold call.

I really like how customizeable Salesforce is. Depending on the branch or orgainization within a certain employer, you can completely tailor your experience.

Sometimes it gets clunky, depends on the day. Also, downloads do take awhile.

It is solving a complex CRM system that is designed for complex clients.

Ability to integrate across data tools to run multiple analysis

Complex system to learn, and difficult to use with multiple product lines

Storing all customer data

Lead generation and making it simple for representatives to communicate with the company

Slow on updates needs improving on updated numbers

Updated numbers to make sure my numbers are accurate

It is very useful and easy to use. We can easily create custom objects and also use the existing objects to work on so many features provided by the Salesforce

I have not seen anything till now which is causing issue It is the best platform to work and use in application

I am using this for administration task to manage accounts and also for development purpose,I am also using this for developing custom objects and solving complex problems

Give atmost best solution ever what you want.

Sometimes Salesforce platform website glitch going on.

Mostly Salesforce Scenario based questions helps us to solve.

I like that I am able to utilize salesforce to communicate, create a timeline of events that coordinate with account being worked on. Love the fact that I can store records, attachments, inside of the system.

Salesforce does its job properly. Wish that is would communicate with outside systems.

Communcation with clients that are in need of troubleshooting.

There is an option to create formulas in the reports. This is not available in Hubspot. This is a super useful feature. Eg: I have a column for the subscription end date and I can create a formula column to calculate the number of days remaining.

Not much to dislike but the platform can be a little intimidating for a first time user due to the number of settings and clickable items available. The first time I saw Salesforce was in 2019, when it was called Salesforce Classic and the case object is specifically what I used to work on. It felt like an airplane cockpit with the number of buttons/fields. Salesforce improved the UI with lightning. A suggestion would be to have a program to collect feedback from the actual frontliners who use the platform. Not the SF admins. The users would be able to provide a lot of helpful insights.

- Managing customer data in one place. - A central source of truth and all customer information. - The ability to report on various objects and create informative reports with grouping and filtering logic.

As a developer we have the full ability to set the security, design the UI using LWC and build the backend system using Apex and integration with the external system.

There's nothing such as dislike, because it provides the ability to do the data analytics using tableau, solutions are easily available yes some time licences issue pop up but that's fine.

So we are building a application for insurance client and with the help of Sales and Services cloud , client are able to sell the product as well as they are able to provide the service if there are any case raised.

I like that it has so much customization for which information you'd like to record.

It isn't the most user-friendly. Sometimes I have to look around for a certain button or scrole through fluff to get to helpful informaiton. It seems a bit outdated aesthetically.

I never have to store information in my head. I can keep detailed notes to reference even years later. It helps me stay informed and productive.

The ability to connect and collaborate with multiple providers. It makes it easy to connect and build rapport with this platform. Minus the minor glitches, it works great.

The glitches often times cause a damper in how quick you are able to navigate through the system.

Staffing solutions is the main use of the SF platform!

Salesforce is fully in sync with excel and our database systems. It makes it easy to create reports on sales and to track down all of our customer's informations.

There are some downsides, such as being a bit limited to some platforms for connection and syncing. There are some things you can use but have to pay to add more people or features.

Computing pricing and storing products with product codes. Keeps track of all customer's information and is safe to use. 2-way authentication is always used when logging in.

Very usefull for timely reminder and follwup, also to maintain data of various customers.

Still not found it.! As its perfect for evrything..!

It is very helpfull to maintain customers data and followup timely with the customers, Salesforce give you reminder on time and the correct data about the customers.!

The 360* view of accounts and customers while using real-time analytics to take better decisions and easy customisation to suit business needs. What it does is, it provides all your business unit needs with an omnichannel solution.

Pricing is a bit on the higher side of the scale, and the resources are also costly. In addition, sometimes, it takes a lot of time for implementation. Although the team is constantly working on bringing out updates, streamlining the business process would be helpful.

Salesforce uses all the data captured and stored in silos around the various applications or databases that are not being used. Salesforce gathers the data and helps the team make critical decisions using reports and dashboards.

Salesforce provide sales and service cloud for managing the customer data

Salesforce provide governer limit which sometimes user got

It helps managing the customer data in cloud which help companies to get customer data

I love how easy it is to pull out data in a report or dashboard form and also the endless possibilities to organize all your data

I think is a little hard to learn how to use it for beginners but once you get a hang of it, it definitely becomes your best friend

Keeping track of my teams work and progress

Easy to manage opportunities, and create funnel for sales activities.

Information overload, would be easier with a smaller subset of tools.

Keeping track of my oportunities and my funnel

Salesforce is great to track all data in one place for mutiple teams across sales, business development and marketing as well as finance. The reporting is very good when set up properly.

It can be consusing to use if the admin has not set up all of the features from the beginning to be compatible for the entire organization.

Salesforce allows many teams to collaborate on compleating projects and tracking clients. Also allows for quick communication and proposal building.

salesforce allow us to view and place order of the products our customers want to subscribe. The platform is organized enough.

There's always an error while your trying to update something on customer's account. Hard to cancel the products inside salesforce

Salesforce help us to gather and store customeres reord. This help us lessen the time in navigating everytime we receive calls.

It is essentially straightforward to navigate with.

There are rare times i've experienced latency

Mainly merger of files from our old platform

It provides a platform where the apps I need are accessible in one place using tabs. It helps me streamline our business processes for sales, service, and marketing

I am currently satisfied with this platform.

Using the Salesforce Platform, I can work on a single platform and access all the apps I need for our business needs. I don't have to use multiple apps and software because Salesforce enables me to have all the apps I need available in one place. I also don't have to use other analytics software because Salesforce has the reports and dashboard tools available for me to create meaningful reports and visualizations.