Salesforce Platform Reviews & Product Details

I love how Salesforce can assist in helping companies to understand and serve their customers. It is the best tool I have used and continues to improve every year.

Nothing at the moment. It can be expensive for some companies, but I think with proper use and integration can surely pay for itself.

My main use in my current role with Salesforce is to build reports for leadership, and knowing that it can be used as a single source of truth allows for the data to be useful and accurate.

1. The collaboration 2. The level of detail available 3. The amount of data I can add to an opportunity and find years later. Enabling a much deeper client relationship

The pricing, it gets complicated as our business grows.

Helping me and my team build deep client relationships

Salesforce operates as a cloud-based solution, allowing users to connect from anywhere with an internet connection. This scalability and accessibility prove advantageous for companies employing remote or geographically dispersed teams.

it has governor limits which creates hurdles.

A significant advantage of Salesforce lies in its extensive customization capabilities. Users have the ability to adapt the platform to their precise needs and workflows through the creation of custom objects, fields, and processes. This adaptability proves especially valuable for businesses with distinctive requirements.

If you can dream it, you can build it with Salesforce. The program is that diverse and functional.

You cannot know everything, it is a massive program that requires continual education to fully get the most value out of the ever expanding updates and improvements.

Salesforce helps us bring together product forecasting, customer accounts, and opportunities for selling to get a for picture of our sales pipeline and performance.

Salesforce provides all we need to do our CRM and marketing.

Salesforce is a big company and it takes a lot of effort to find things within the ecosystem.

We are able to use the platform to do all we need with respect to our marketing CRM needs.

It's very robust and stable. With new features released very consistently, there is a lot of scope to evolve and work with the customer better.

Some features have been in ideas for a while now that should have been implemented

Get a unified experience across the organization

the most useful thing i found is configuration. most of the requirements are completed only by configurations, zero code platform. we have the objects and fields. even we can customize the platform accourding to the our requirement. we can give the security.

i did not found any dislike that much of. only at time of customization we have some limitations over some functionalities. that might be a future enhancement we have.

there is a business which provide a service to customer. so they have different vendors frm which they deal with. so all data is partitian between these vendors. so salesforce gives us functionallity to integrate with all these vendor system and collect all data on salesforce platform. to easily access , manipulate the data

The best thing I like about salesforce is: It is flexible and compatible with all third party application it will give me seamless experience. and second thing is security model and that salesforce trust thing with customers.

Complexity for beginner in starting salesforce seems to be complex. Sometimes salesforce platform get slow at some times Cost is little bit higher side Support salesforce have a good reputation for customer support, but it can be difficultto get in touch with a support sometimes.

It is helpful to handle data of my customers and my client's data help my client to get all their business view on a single platform provide 360 view Salesforce platform help improve communication with customers improve security of my client business

It works amazingly out of the box and is highly customizable.

The speed of the platform could be improved.

Providing an environment where your data can be stored, reported on, and manipulated in a useful way. It benefits me by providing an opportunity to support a platform that I actually enjoy using.

Salesforce is a BEAST of a platform that can really do anything you can imagine. It has capabilities to be useful for any size or type of business, and you're really only limited by your imagination! There is so much customization available and incredible built-in analytics tools. The best part is that once everything is set up & customized, it's fairly intuitive for our end-users to interact with in meaningful & impactful ways.

Initially there is SO MUCH Salesforce can do, it can be difficult to know where to start or how to customize it for best usage overall. Luckily Trailhead has amazing learning resources to make it less intimidating.

We have call center tools like Cisco, Omni, and InGenius integrated with our Salesforce so we can have everything we need to be able to access our customer records and document every interaction. This makes interactions easy - both with our customers and between departments. It's at the heart of our workflow and it makes our remote teams able to follow up on each other's work seamlessly.