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Sendowl Reviews & Product Details
SendOwl is an all-in-one platform that allows you to sell digital products, such as ebooks, courses, music, and more, anywhere online. Whether you have an existing website or online store, or you're just starting out, SendOwl makes it easy to get started selling. They integrate with many popular platforms and payment gateways, so you can use the tools you're already familiar with. Plus, SendOwl automates the entire sales process, from accepting payments and delivering your products to sending out customer emails. This means you can make money while you sleep!
Key benefits of using SendOwl:
- Sell digital products anywhere online, even if you don't have a website
- Automate your sales process, from checkout to delivery
- Connect with your existing e-commerce partners, such as Shopify, Stripe, and PayPal
- Easy to use, even for beginners
| Capabilities |
API
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Sendowl Pros and Cons
- Approach to product bundling is seamless
- Great overall flexibility on payment models
- Supports discounts, coupons, bump offers and one-click upsells
- Limited customization for checkouts
- No live chat or phone emergency support
Compare Sendowl with other popular tools in the same category.
I really like how easy it is to add products and sync them to my store.
It took a little bit to get started. The onboarding with a tad rough but the team took really good care of us.
Delivering digital products to our customers on after a Shopify transaction.
I can do everything that I need to do and integrate it with my email marketing without breaking the bank.
Some things (ex. the affiliate system could be a bit fancier), but everything works. Fancier would likely mean a higher priced system.
Selling products/programs online, connecting with my email marketing system for tagging and sending automated emails, upsells, an affiliate system if I need it.
Ease of submitting refunds directly through SendOwl without having to log into stripe or PayPal to process. Ability to grant partial refunds and disable purchased codes. Ability to look up transactions by gift code purchased only. This is probably the best feature and the most used when we are unable to search via billing. There is a nice clean layout and information about the transaction is clearly displayed, and easy to read once you've found the correct transaction.
Limited ability to customize a search for a transaction. As mentioned before many times we find ourselves searching by the gift certificate code that was purchased. There is no ability to filter searches for transactions. If all you have is the last four of the card and a name, good luck finding it in all other other payments with the same last four. There definitely needs to be a way to filter search results either by dates range, payment type, (CC or PayPal) at the moment if you enter the last four digits of the card provided by the customer, you may get PayPal transactions that have that number somewhere in the information. If you do a partial refund , and the customer is later not happy with their e-gift certificate, you are unable to complete the rest of the refund.
Easier refund processing. More dependable delivery of E-Gift Certificates. Easy access to provide users with their gift codes when they don't receive their email. Fewer delivery issues than other providers.
SendOwl is easy to use for Digital Products and Services. It also includes
You generally have to go to a SendOwl hosted checkout, which can seem a bit suspicious to users who are on your website.
SendOwl allows me to gate access to an online course that is hosted on WordPress and made with Thrive Apprentice. Thrive Apprentice requires external software to gate access to paid courses, and SendOwl is the most integrated option available.
