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SurveyMonkey Reviews: 4.4/5 — Solid Choice
SurveyMonkey is a cloud-based experience management software that enables individuals and businesses to create, send, and analyze surveys, polls, and quizzes. It offers a suite of tools designed to gather feedback and insights from customers, employees, or any target audience, which can be instrumental in making informed decisions and improvements. With its user-friendly interface, SurveyMonkey allows for easy creation of custom surveys with various question types, distribution through multiple channels, and real-time analytics to track responses and trends. The platform supports a wide range of applications, from market research and customer satisfaction to employee engagement and event planning.
| Capabilities |
API
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Ease of use |
Beginner
Intermediate
|
| Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | Email/Help Desk, Knowledge Base |
| Training | Documentation |
| Languages | English |
User friendly, You can design your own poll or survey, Get the results of your survey on time, Secured in getting the data that you collected. and they have affordable plans,
Sometimes I don't receive notifications. but, Survey monkey is almost perfect for me, I can't complain about anything.
Mostly our polls with our service, Survey monkey gives accurate and complete results as basis for our decision making when collecting information to our prospects.
Multiple question types to choose from, and ability to save drafts
Nothing in particular has been a pain point
User studies - UX
Easy, intuitive interface for setting up questions. Different options for the questions' format, including matrix.
Hopping from question to question while changing options is a bit uncomfortable on smaller screens.
Easy analysis of the survey results compared with the paper (Word) forms.
Easiest UI among all survey sites any one can use site at first time
Nothing as such,SurveyMonkey Providing all features one user looking for
Taking Basic Survey what people liking at the moment understanding mentality of market
Easy to use interface and availability of many templates enhances productivity. Cost of the paid packages are also affordable. Tool is also available for free to run personal surveys as well.
Not able to resent the link for the same survey to the customers who have not responded to it.
Capturing survey feedback
Simple format. Easy user interface. Understandable questions
There is absolutely nothing that I dislike about survey monkey
I'm able to let potential business know my opinions
SurveyMonkey is a very useful tool that I successfully gather very useful & effective feedback for my company that helps me in my career growth along with the company.
SurveyMonkey is a really fantastic platform that it has very clean & customizable interface but somewhere SurveyMonkey need to improve it little more so that every user have easy access of it's features.
SurveyMonkey helps me to gather very informative & effective feedback that helps me to get my task completed in a limited time that too in very impressive way possible.
Survey Monkey is an excellent resource for feedback both from the user and admin perspective. Users can easily navigate with clear prompts, and the reporting features are beneficial.
I haven't identified any dislikes. I think Survey Monkey si great!
I use it to gather insights regarding our audience user experience with our products.
it's easy to ready the analysis, can download the response easy
sometimes attaching the graphics or pic is difficult and also the logo
I used to gather information, survey, quiz, and inspection checklist.
How user-friendly it is and how quick it is to set up a survey even if you have no IT knowledge. It is a great to for literally anyone to use. It is also quick and to fill out surverys.
Well there isn't anything I have found that isn't working well in my experience.
It is solving issues of getting feedback from multiple people and confidentially and easily.
