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Trainual Learning Management Systems logo
Trainual
Your business playbook.
4.7

( 618 )

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Trainual Reviews: 4.7/5 — Highly Rated

Trainual Overview
What is Trainual?

Trainual is an all-in-one platform for training/onboarding, process and policy documentation, knowledge management, and basic operations tools. It helps teams document, organize, and deliver the information people need to do their jobs, and includes built-in AI features for content search, Q&A, and content imports.

Company Trainual, LLC
Year founded 2018
Company size 51-200 employees
Headquarters Tempe, Arizona, USA
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Ask Questions about Trainual
What Trainual is best for?
How does Trainual compare to iSpring Learn?
What are the pros and cons of Trainual?
Trainual Product Details
Capabilities
AI
API
Segment
Small Business
Mid Market
Enterprise
Ease of use
Intermediate
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPhone
Support Chat, Email/Help Desk, FAQs/Forum, Knowledge Base
Training Documentation, Live Online, Videos
Languages English
Trainual Pros and Cons
Pros
  • Unified platform for training, documentation, role responsibilities, and basic operations alignment.
  • Strong content features: step-by-step topics, media embedding, searchable AI assistant.
  • Extensive integrations with HRIS/payroll, file/content tools, and SSO providers.
  • Built-in AI to surface context from your knowledge sources.
  • Solid mobile support, version history, and in-app translation.
Cons
  • Not a full project management tool; lacks complex task dependencies and Gantt-style workflows.
  • No permanent free plan; only a 7-day free trial.
  • Official pricing for many tiers is contact-sales only; public pricing is inconsistent across third-party sources.
  • Some API functionality (content authoring via API) is limited or still in development.
  • Scope of UI localization/translation is unclear from public documentation.
Trainual Features
Accessibility Features
Ad hoc tasks / research assistance
AI features (coaching, role-play, search assistant)
Analytics & reporting on usage / performance
API access / developer tools
API / external webhook support
API Integration
API & Webhooks
Assessments and Quizzes
Assessments / Quizzes / Tests
Assignable tasks / custom learning paths for teams
Blended Learning
Trainual Media
Trainual - Trainual Homepage
Trainual Screenshots
Trainual Homepage
Trainual Homepage
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: September 04, 2026
Trainual Learning Management Systems logo
618 Trainual Reviews
4.7 out of 5
Mid Market (51-1000 emp.)
Nov 26, 2018
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Trainual helps our company succeed"
What do you like best about Trainual?

Trainual is intuitive and easy to use. The system makes it simple to drag and drop items.

What do you dislike about Trainual?

Trainual isn't as pretty as some of the other sites, but it has the same functionality.

What problems is Trainual solving and how is that benefiting you?

Training for all levels of our company. We are looking to pre-qualify people for moving up in our company.

Small Business (50 or fewer emp.)
Nov 26, 2018
 Source
Overall Rating:
3.5
CS
Cameron S.
Designer
Share
"Humble Beginnings"
What do you like best about Trainual?

I like how easy it is to quickly add a step-by-step process that anyone can use. Trainual also easily allows you to embed videos so users can easily see examples of an action being performed.

What do you dislike about Trainual?

Trainual is not a robust as it could be. There should be image integration within the testing (adding specific images for answers instead of text). It is a

What problems is Trainual solving and how is that benefiting you?

Training is inconsistent between trainers. Trainual allows every process to be centralized and referenced in a consistent manner. Lastly it saves time that would be spent telling a teammate how to do a task, they can refer to trainual.

Small Business (50 or fewer emp.)
Feb 28, 2021
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"Ok but not expansive"
What do you like best about Trainual?

The modules are basic and easy to understand.

What do you dislike about Trainual?

Cannot see individual scores on tests and also cannot have a tiered hierarchy for several modules. Was trying to use for product training and it would be a cluster with several modules.

What problems is Trainual solving and how is that benefiting you?

We are using it for simple tests proving people are reading books.

Small Business (50 or fewer emp.)
Oct 31, 2019
 Source
Overall Rating:
3.0
Alexander F. avatar
Alexander F.
Business Development Manager
Share
"Trainual - Onboarding Machine"
What do you like best about Trainual?

I love that Trianual allows us to cut our on-boarding time in half. before it we did long meetings and long strategy sessions to hire new employees. Now the process has been revolutionized over night with Trainual. We couldn't be happier.

What do you dislike about Trainual?

I dislike that I did not hear about Trianual sooner. I could have saved myself so much time if I knew about this software before.

What problems is Trainual solving and how is that benefiting you?

We use Trainual to onboard employees.

Small Business (50 or fewer emp.)
Oct 31, 2019
 Source
Overall Rating:
3.0
DM
Deb M.
Director Of Operations
Share
"still has some things to work out"
What do you like best about Trainual?

Having one training location for team to get thier information

What do you dislike about Trainual?

uploading pictures sometimes is not very friendly

What problems is Trainual solving and how is that benefiting you?

multiple dropbox files.. more organized training

Small Business (50 or fewer emp.)
Oct 31, 2019
 Source
Overall Rating:
3.0
Mac H. avatar
Mac H.
Marketing Project Manager
Share
"Good Experience w/ Trainual "
What do you like best about Trainual?

Easy to use and easy to update. Great for on-boarding.

What do you dislike about Trainual?

Little clunky sometimes in how you can set up trainings.

What problems is Trainual solving and how is that benefiting you?

Great onboarding tool and nice to have to reference organization-wide material.

Small Business (50 or fewer emp.)
Oct 30, 2019
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"Helpful for consistent onboarding "
What do you like best about Trainual?

Super easy to update! I love being able to attach and link out, too.

What do you dislike about Trainual?

Difficult to get started - the UI is a little tricky to get up and running.

What problems is Trainual solving and how is that benefiting you?

Consistent onboarding and information sharing like logins, resources, etc.

Small Business (50 or fewer emp.)
Oct 29, 2019
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"inventory manager"
What do you like best about Trainual?

easy to compile important information to share with employees to help them get familiar with company policies and responsibilities

What do you dislike about Trainual?

difficult interface with long load times

What problems is Trainual solving and how is that benefiting you?

teaching important info to new employees

Mid Market (51-1000 emp.)
Oct 29, 2019
 Source
Overall Rating:
3.0
MM
Mark M.
Coo
Share
"Good repository for process, procedures etc. Needs more LMS like features"
What do you like best about Trainual?

Place to logically house processes for the company in logical format

What do you dislike about Trainual?

Can't search for employees -- no off the shelf training content -- no manager hierarchy to track each department's completion

What problems is Trainual solving and how is that benefiting you?

onboarding easy as we have onboarding classes complete with videos.

Small Business (50 or fewer emp.)
Nov 27, 2023
 Source
Overall Rating:
2.5
MJ
Meredith J.
Founder
Share
"Was great until it wasn't."
What do you like best about Trainual?

Quick and easy to search for instructions and explanations for my employees while they are working.

What do you dislike about Trainual?

Trainual recently decided to change how we're able to categorize and organize our information with no feedback or warning to its users (at least not from my company). They are not giving us the ability to continue using and organizing our information in the way that we already have it set up. So basically we have to change our whole setup to make it work going forward. We're looking for alternatives instead. The mothly fees are way too expensive to be this limited in the use of the software and who knows when they'll make another arbitrary change that makes our account useless.

What problems is Trainual solving and how is that benefiting you?

It doesn't benefit us now and we're looking for a different software to change to. It was great for organizing our processes and general information into an easy to use reference for my employees. Not so much now.

Small Business (50 or fewer emp.)
Aug 03, 2023
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"Great ideas."
What do you like best about Trainual?

Having a one stop shop for my SOPs. I like that my employees can have the info on an app on their phone.

What do you dislike about Trainual?

I am not able to get my employees on board to using Trainual. I don't have the time to make them valuable. I don't have the time to create quizzes.

What problems is Trainual solving and how is that benefiting you?

Onboarding has been improved.

Small Business (50 or fewer emp.)
Feb 14, 2022
 Source
Overall Rating:
2.5
SS
Stuart S.
Hr
Share
"Australian Direct"
What do you like best about Trainual?

I like the layout and the useability of the platform. It needs to provide more templates and assistance to the user.

What do you dislike about Trainual?

Trainual is a good system but needs to assist the user more, to gain engagement and to make use of our aspects of the platform.

What problems is Trainual solving and how is that benefiting you?

We are solving the problem of job awareness and screen recording.

Mid Market (51-1000 emp.)
Nov 04, 2019
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"Helpful website but has its issues!"
What do you like best about Trainual?

Having all orientation and training info in one place and easy to navigate.

What do you dislike about Trainual?

Minor issues occur regularly. I have had to contact the support team multiple times because my employees get stuck on a topic and it won't let them continue.

What problems is Trainual solving and how is that benefiting you?

It takes a lot of time to train someone face to face. It's much simpler to have everything in one place on a website where you can simply send the information to new employees and have them complete it.

Mid Market (51-1000 emp.)
Nov 01, 2019
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"Trainual review"
What do you like best about Trainual?

Trainual is great for all employees to get training on the roles they need, and not on the roles they don't

What do you dislike about Trainual?

It takes some practice to create a task/process correctly

What problems is Trainual solving and how is that benefiting you?

Solving problems or getting the same questions over and over and having to answer it. now can just direct them to the appropriate training.

Small Business (50 or fewer emp.)
Oct 31, 2019
 Source
Overall Rating:
2.5
Christina S. avatar
Christina S.
Coo
Share
"Consolidating Processes"
What do you like best about Trainual?

No one has to train on how to use trainual! It's very user-friendly. It's a one stop shop. It's easy to add a process (with pictures!) if there isn't one created already. I also like that you can break it down into steps. So every part of the process is clear what needs to be done before you can proceed. More, more, more, more, more.

What do you dislike about Trainual?

That when I create a process I'm still prompted to take the course. I think it's a bit over prices and we never received any training so based off this survey I would say we're only using a small portion of what all it could do. This survey has shown me we are probably only using a 10th of what trainual could do but I don't even know where to look. I'm also a bit annoyed with the length of this survey. More, more, more, more, more.

What problems is Trainual solving and how is that benefiting you?

One spot for everything. If someone has a question they know where to look, or where to search. And it's easy for them to add a process if one isn't created. It reminds users to take the tests/processes they haven't completed. And shows me as the administrator what answers they missed and how many times they had to take the test. More, more, more, more, more.

Mid Market (51-1000 emp.)
Oct 29, 2019
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"A bit clunky but helps the process"
What do you like best about Trainual?

Once everything is configured, you don't have to do anymore with it until you need to update the curriculum and set up new users.

What do you dislike about Trainual?

The Users List refreshes itself with every click; about half of my clients are not able to receive the Trainual Welcome Email due to either restrictions imposed by their IT, or they are not on Trainual's whitelist.

What problems is Trainual solving and how is that benefiting you?

We are able to force folks to actually pay attention to the material we are training on by utilizing the tests and the forced order sequences.

Enterprise (> 1000 emp.)
Oct 29, 2019
 Source
Overall Rating:
2.5
Adeola O. avatar
Adeola O.
Quality Improvement & Training Manager
Share
"it was ok and we still on the trial phase"
What do you like best about Trainual?

i like the simplicity and the parameters

What do you dislike about Trainual?

the many steps and the fact that I was not able to get a quick response initially

What problems is Trainual solving and how is that benefiting you?

staff training and its effectiveness

Small Business (50 or fewer emp.)
Aug 01, 2023
 Source
Overall Rating:
1.5
Nahal D. avatar
Nahal D.
Realtor Associate
Share
"Very slow application, it's not fast to realize what a user is looking for."
What do you like best about Trainual?

Keep you organized.And can share files and info with your team.

What do you dislike about Trainual?

It is not very sharp, the app on my phone is very slow to recognize the search I am searching for, I need to get to to my files fast when at a meeting, have to search few times to get the search I am looking for. It's very inconvininet. I can't add or edit from my app easliy at all.

What problems is Trainual solving and how is that benefiting you?

Has all our Realestate listings in details in one location.