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Trainual
4.7
(618)
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Trainual Reviews & Product Details

Trainual Overview
What is Trainual?

Trainual is the playbook for growing businesses. Onboarding, training, SOPs, and knowledge management made easy.

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What are the pros and cons of Trainual?
Trainual Product Details
Capabilities
AI
Segment
Small Business
Mid Market
Ease of use
Intermediate
Deployment Cloud / SaaS / Web-Based
Support Email/Help Desk, FAQs/Forum, Knowledge Base
Training Documentation
Languages English
Trainual Features
360 Degree Feedback
Applicant Tracking
Background Screening
Career Development Planning
Collaboration Tools
Compensation Management
Compliance management
Customizable Reporting
E-Learning
Employee Engagement
Employee Self-Service
Goal Setting / Tracking
HR Analytics
Interview Scheduling
Job Requisition Management
Learning Management
Mobile Access
Onboarding
Payroll Integration
Performance Appraisal
Performance Management
Recruitment Management
Resume Parsing
Skills Assessment
Succession Planning
Survey Management
Talent Pool Management
Time & Attendance
Training Management
Workforce Planning
Trainual Media
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: February 15, 2025
Trainual Logo
618 Trainual Reviews
4.7 out of 5
Mid Market (51-1000 emp.)
Nov 01, 2021
 Source
Overall Rating:
4.5
SA
Savon A.
Human Resource Generalist
Share
"Trainual Review"
What do you like best about Trainual?

The ease of use. Adding videos and other content for our new hires to watch and review has been seamless.

What do you dislike about Trainual?

I don't like the pay-per-user plan. A more subscription-based model makes more sense for businesses that go through large waves of hiring sporadically.

What problems is Trainual solving and how is that benefiting you?

We have shortened the in-person training by a few hours by making the content available on trainual beforehand. Also, the ability to update procedures and assign them to our employees has been great.,

Mid Market (51-1000 emp.)
Oct 31, 2021
 Source
Overall Rating:
4.5
KB
Kayla B.
Director Of Legal Affairs
Share
"Great training tool!"
What do you like best about Trainual?

I like the reminders for incomplete sections and universal accessibility so employees can complete from anywhere.

What do you dislike about Trainual?

The display can sometimes be misleading as to what is still outstanding.

What problems is Trainual solving and how is that benefiting you?

We have solved the problem of providing ongoing training support to our out-of-state licensees. We have also realized the ability to collect survey information through the Trainual platform.

Small Business (50 or fewer emp.)
Jul 27, 2021
 Source
Overall Rating:
4.5
Maggie L. avatar
Maggie L.
Vice President Of Sales, Americas
Share
"User-Friendly and Accessible Training Platform"
What do you like best about Trainual?

Trainual includes easy ways to embed content. Breaks up the monotony of training for end users.

What do you dislike about Trainual?

Not enough question/answer types for tests

What problems is Trainual solving and how is that benefiting you?

Onboarding consistency, continued staff education/training

Mid Market (51-1000 emp.)
Mar 01, 2021
 Source
Overall Rating:
4.5
JH
Jonathan H.
Plumber
Share
"Very easy to use and its mobile friendly ."
What do you like best about Trainual?

All questions fit in the mobile app. It very east to check on the status of your completed and not completed courses. I am a currently use the. All answers fit in the screen no matter way you hold the phones. I am a active user of the app weekly and it has been easy and smooth to navigate .

What do you dislike about Trainual?

so far i have not had any issues with the app . if i do down the road i will let our manager know.

What problems is Trainual solving and how is that benefiting you?

The way that trinual is improving our knowledge base is by keeping us updated with the most recent information that our trade needs at the access of our fingers tips. we stay updated every week refreshing and reading new methods and old ones to contribute to the filed. Has defiantly helped us out on shying away from our old way of doing with pin and paper. like i said its made it much easier to access and deliver course and deliver our results must more efficient.

Small Business (50 or fewer emp.)
Mar 01, 2021
 Source
Overall Rating:
4.5
FV
Fabian V.
Client Relationship Oficcer
Share
"Very easy to use and in some way "ergonomic"
What do you like best about Trainual?

It's interface that is easy to use and the the fact that the menu is practical. m

What do you dislike about Trainual?

Once I activated the dark mode, sometimes the text was unreadable because it was also dark.

What problems is Trainual solving and how is that benefiting you?

It is allowing me to complete a training on regenerative organic certification in an effective way, that is to say without losing much work time

Mid Market (51-1000 emp.)
Mar 01, 2021
 Source
Overall Rating:
4.5
JF
Joshua F.
Executive Chef
Share
"Trainual is Tops!"
What do you like best about Trainual?

Ease of matriculation through materials.

What do you dislike about Trainual?

Repetition of duplicate modules throughout training

What problems is Trainual solving and how is that benefiting you?

Ease of elevating all staff knowledge of internal processes and policies

Small Business (50 or fewer emp.)
Mar 01, 2021
 Source
Overall Rating:
4.5
KG
Kelsey G.
Human Resources
Share
"Trainual makes it easy to train people and keep everyone informed of new policies and procedures."
What do you like best about Trainual?

The easiness to set up topics and keep everything separated.

What do you dislike about Trainual?

There hasn't really been anything that we didn't like.

What problems is Trainual solving and how is that benefiting you?

No problems. We love that we can train people from home or from the office, and they can keep with their progress and pick up where they left off. We can also see where each employee is at with their training.

Small Business (50 or fewer emp.)
Dec 02, 2020
 Source
Overall Rating:
4.5
Shanna K. avatar
Shanna K.
Paralegal/Supervisor
Share
"Training Made Easy and Fast!"
What do you like best about Trainual?

Trainual is very diverse and can be used in many ways. The content can be updated and modified at any time without effecting other parts of training. It's dynamic and can incorporate different types of materials and content.

What do you dislike about Trainual?

Nothing yet, but I am still pretty new to trainual.

What problems is Trainual solving and how is that benefiting you?

We are having more unified training with a fluid training manual.

Small Business (50 or fewer emp.)
Nov 17, 2020
 Source
Overall Rating:
4.5
AV
Alex V.
Founder
Share
"Onboarding make easy"
What do you like best about Trainual?

Very intuitive user experience to build your training modules. Easy to navigate and get feedback from your team on each module. Easy to track the progress of each team member. Easy to collaborate while building the modules. Very handy especially when you need to onboard new memebers reomtely.

What do you dislike about Trainual?

it's a bit pricy especially if you work with big teams. In general, there is no downsides of using Trainual

What problems is Trainual solving and how is that benefiting you?

Onboarding training for all new members Building a library with company know-how that can be used as a reference New systems, software onboarding.

Mid Market (51-1000 emp.)
Nov 17, 2020
 Source
Overall Rating:
4.5
AC
Anne Marie C.
Founder
Share
"Easy and Comprehensive"
What do you like best about Trainual?

I like the ability to have mixed media (text, video, graphics) in the training modules. The quizzes help to cement the learning. Breaking down into manageable modules is good, and also good to be able to go back and find exactly what information is needed to review is easy. The search feature is good. It is easy and clear to use.

What do you dislike about Trainual?

The measure of percentage is confusing. Not clear if it is measuring the module or the whole training information. I may think I am finished with a module, but it turns out I am not. Maybe show the different measurements together so one can know the percentage done of the module and the percentage done of the entire training. The search feature is a little confusing to use, but it does return results. Maybe hone that a little.

What problems is Trainual solving and how is that benefiting you?

Mostly how to do a task, or what the expectations or parameters of tasks are. Onboarding, training, learning new skills using Trainual modules. It is very useful as a reference manual to go back and look up information as it is needed.

Mid Market (51-1000 emp.)
Nov 16, 2020
 Source
Overall Rating:
4.5
AM
Arnold M.
Founder
Share
"Very versatile. Any type of learning format can be posted here."
What do you like best about Trainual?

how it’s operated since it’s easy to click the buttons and navigate.

What do you dislike about Trainual?

I hate that it doesn’t have a search bar so it’s easier for me to go back to the topic i want to review.

What problems is Trainual solving and how is that benefiting you?

Quality of my team’s performance.

Mid Market (51-1000 emp.)
Aug 24, 2020
 Source
Overall Rating:
4.5
JC
Jamie C.
Founder
Share
"Impressed With Topic Organization"
What do you like best about Trainual?

It is easy to get training updates and complete them.

What do you dislike about Trainual?

Every time any of the modules are edited; the agents have to sign off on the same completed module.

What problems is Trainual solving and how is that benefiting you?

I am able to keep up with any procedural changes very easily.

Small Business (50 or fewer emp.)
May 06, 2020
 Source
Overall Rating:
4.5
JC
Jarick C.
Founder
Share
"The best modern software for company handbooks, training, and standardizing the way you do things!"
What do you like best about Trainual?

There's a lot like that I like about Trainual. What I like the best is how intuitive it is and the ability to assign tasks to different users. The fact that I can track users progress is awesome when working remotely. I'm a big fan of being able to include gifs, emojis, screen recordings, and search stock photos which makes it fun to create and train.

What do you dislike about Trainual?

I don't like how I have to copy and paste a HEX color code for each time I want to apply color to a text. I wish my company colors would be a standard color after the first time applied. I don't like how if I print a subject the formatting is inconsistent and funky when there are multiple pages. Also, I wish there was a better way to organize subjects rather than having an extensive list of subjects on one page. If I copy and paste text to a different subject then it erases the formatting which takes up more time.

What problems is Trainual solving and how is that benefiting you?

Trainual has allowed me to create an interactive and engaging training materials for trainee's across all locations. It also has allowed me to create company standards that are easy to access whether it's through the app or desktop. The benefit I realized is not having to print hundreds of pages for onboarding when I can have new hires go through it online and for managers to keep track of their progress. Documenting information makes it simple and easy to find as well.

Small Business (50 or fewer emp.)
Nov 05, 2019
 Source
Overall Rating:
4.5
AM
Anja M.
Founder & Ceo
Share
"Training made simple!"
What do you like best about Trainual?

Trainual is a great training platform for entrepreneurs and teams. You will be able to ramp up more new team members and to review current material. It saves team members hours of training! Love it!

What do you dislike about Trainual?

Nothing so far. The Trainual team is very attentive in helping with any issues or questions.

What problems is Trainual solving and how is that benefiting you?

Trainual helped in collecting training materials, update them and distribute them to our new employees.

Small Business (50 or fewer emp.)
Oct 30, 2019
 Source
Overall Rating:
4.5
BN
Bear N.
Csr Manager
Share
"Simple, intuitive, and fun!"
What do you like best about Trainual?

I've like using Trainual, my colleagues and I use it to create SOPs and we all enjoy the features and ease of use. Good stuff!

What do you dislike about Trainual?

So far I have no complaints. I enjoy using it so far.

What problems is Trainual solving and how is that benefiting you?

I've had no problems as of yet.

Small Business (50 or fewer emp.)
Oct 29, 2019
 Source
Overall Rating:
4.5
KC
Katie C.
Office Manager
Share
"Great Resource for Any Company"
What do you like best about Trainual?

Trainiaul is a fantastic tool to get all of our company processes written out and contained in one place. It is very useful for onboarding, as well as keeping current employees up to date on the latest process and procedures. It is also very intuitive and is not hard to learn and implement.

What do you dislike about Trainual?

The thing that I haven't been able to find (if it exists) is being able to create a link in a step to other steps I have already created in Trainual. This feature would be very helpful.

What problems is Trainual solving and how is that benefiting you?

We are solving the problem of not having a clear outline of how various processes are supposed to run. It also helps relieve the Admin Team by having answers to most questions somewhere within trainual. In creating it, it has also helped team members better understand their individual responsibilities to the team.

Enterprise (> 1000 emp.)
Oct 29, 2019
 Source
Overall Rating:
4.5
Debbie L. avatar
Debbie L.
Director Of Audit & Compliance
Share
"Simple Tool for Streamlining Training "
What do you like best about Trainual?

Trainual is a simple and user friendly way to train and onboard. So easy to set everything up and easy to follow.

What do you dislike about Trainual?

Found a couple of items that would be helpful- a log of communications sent to users and the ability to send reminders manually. Also the ability to see individual test scores would be helpful.

What problems is Trainual solving and how is that benefiting you?

Streamlining for consistent training is the most important. No questions that associates have gone through training.

Mid Market (51-1000 emp.)
Oct 29, 2019
 Source
Overall Rating:
4.5
SC
Stephanie C.
Controller
Share
"Easy! "
What do you like best about Trainual?

Very easy to navigate and use, extremely user friendly

What do you dislike about Trainual?

Not sure how to organize non-processes and just general documentation

What problems is Trainual solving and how is that benefiting you?

Having one place where processes are kept. Same template is used for all processes no matter what department. Training is quick and easy!

Small Business (50 or fewer emp.)
Oct 29, 2019
 Source
Overall Rating:
4.5
OR
Odessa R.
Training Coordinator
Share
"It's a great way to train people"
What do you like best about Trainual?

I like that you can make it as fun as possible with gifs and other embedded apps. It also allows user-based sharing, which is an important feature when you handle multi-role teams. We find this feature really helpful. I also like that you can change the status to hide certain topics and reshare them. I like the new embedding gif and image feature as you've allowed to get stock photos directly from the system, which is pretty cool.

What do you dislike about Trainual?

Maybe, it's quite challenging to adjust spacing of pictures. You'd want a fast internet connection when including gifs as it makes the system lag a bit, especially around midnight (my time). I also think that it's an opportunity for improvement that we cannot customize the reports before we download them. It will be nice to be able to choose specific people only.

What problems is Trainual solving and how is that benefiting you?

We are able to help new clients learn new software and transition to it smoothly. We were able to solve the challenge of documenting and sharing it only with specific people. Using embedded features (like videos or apps) helped me make the trainuals interactive and practical, and it's really important if you're dealing with software in your business. I also like the reports, although I hope the content can be customized in the future to allow easier reporting and sharing.

Small Business (50 or fewer emp.)
Oct 29, 2019
 Source
Overall Rating:
4.5
Michael D. avatar
Michael D.
Project Manager
Share
"My Trainual Experience"
What do you like best about Trainual?

Trainual makes our company's information and training materials so easily accessible to our new hires and existing employees. It also makes it to where we can customize our needs different for each different training module.

What do you dislike about Trainual?

It would be helpful it Trainual offered different templates to use in order to build different modules. For example: like a click and drag template for an "Employee Handbook" training module. That would take the creativity out of the hands of the person creating the content and streamline the process a bit better.

What problems is Trainual solving and how is that benefiting you?

We now have it to where employee can complete training and review new information in a setting and timeframe that works for them based on their needs and the company's needs. We have also reduced paper usage by having all of this content in a digital form, ultimately saving out company money!

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