Trainual Reviews: 4.7/5 — Highly Rated

The most helpful thing is being able to update information easily and organize it. Rather than having to print out new manuals or send everyone a new copy just because one small thing has changed, Trainual makes it universal.

I don't like the way the options have changed within the site without warning. I had several things formatted a certain way and when I came back to work on Monday those formatting options were just gone.

Flexibility, organization, collaboration.

Trainual is very customizable and helps create a professional manual for employees for even to smallest of business. Individual sections allow for in depth information without overwhelming the new hire.

Often I find the search capabilities to be lacking. Unless you search with the exact title, it can be difficult to find information with in the sections.

Trainual allows us to have a living document that is constantly up to date with our growing business.

It’s very friendly, contents can be easily uploaded. In addition, incorporating GIFs, Images and videos is very easy.

There isn’t a button setting for languages, so I have to do twice the same Subject, one in English and one in Spanish. I can’t move a topic to another subject. Diplomas cannot be customized.

Company’s culture, moving from a conventional learning experience to an e- learning experience. Making employees more autonomous.

Trainual is and was extremely helpful in early stage development of internal procedures and capture the multiple iterations and evolution of our company procedures.

I feel like I get alot of notifications from Trainual that aren't necessary. Sometimes it can feel spammy.

We've solved the ability to capture ideas for training purposes and continually update them, since before we were using google docs or internal messages.

Orders2me loves that you can put Text, Pictures, Videos, and Gifs all in one training module! This has really helped our team get a full picture of our day-to-day tasks. We find this feature helps our staff who have different learning abilities.

We would like to see more plugins that don't run through a third party. For instance, being directly connected to Slack would be AWESOME! We love apps and we use them heavily in the tech industry, this would be such a major benefit. One other thing is I have to say the price is a bit steep, but we are willing to pay for it because you don't always get what you want.

We solve all of our training needs with Trainual, literally. We have our whole company set up using trainual, so even though most of our staff know what to do and how to do it, they can always reference trainual to take a little refresher course if they need to.

Easy for staff to find info and for the addition of content.

Slow loading times with the site, but that is minor. Overall a hassle free process.

Identifying knowledge issues with the team and having a common place for procedures.

I like that I was able to write down my process and cut my on-boarding

I wish more people knew about it. Some of my team members are skeptical because they are not as familiar with the company.

All our new hires are put through Trainual. We have one for socialmedia and one for production employees.

-The ability to create a sort of online training class for my new employees, and new clients. - The fact that this allows me as a business owner to over time only work on big-picture strategy while delegating the day-to-day tasks to my employees.

The user interface is somewhat difficult to use, it's a new software so that's expected. A bit pricey for smaller businesses

Onboarding process for new clients and new employees.

I love the ability to make custom questions and quizzes, as I believe quizzes are the best way to learn information.

I wish it was easier to navigate, adding a new subject was easy but finding it later was difficult.

We are using it as a platform to learn how to teach others in our organization how to present our products to customers. It solves a lot of problems for us as many of us work remote and members need to be able to learn on their own time and in their own way.

The ability to assign policies and processes to a group of individuals or one specific individual is nice. Being able to look at completion logs is also very helpful/

The formating restrictions are tough. It would be nice if multiple users could contribute to something at the same time (similar to a shared sheet). The printing utility is also not ideal, it changes formats.

Monitoring completion of content and being able to view and acces the info quickly from the dashboard.

Trainual makes it easy to give employees the training courses needed to complete their assigned task.

When using this program and spell check is used, the formatting will change unexpectedly. Also, when editing images the tool bar doesn't always show up.

Trainual allows us to have more time to complete other tasks when other employees are completing the training courses. Instead of us having to be completely hands-on.

This is a convenient tool for creating SOPs for your team that everyone can access.

Maybe add more customizable templates for different businesses and fields.

I tested Trainual to see if it would be the right fit for housing our SOPS, it's a good option!

The organization. It's set up in a way that makes it easy to use.

There isn't any place to write notes or ask questions. Someone taking a training that finds a mistake or needs a point of clarification should be able to jot a note like in a google doc.

We're documenting all of our companies' processes, and I've realized many of our processes need to be cleaned up.

Ease of use, aesthetically pleasing. It is a good UX, aside from the flukes

This survey is showing a specific character count and if we don't meet it, it says it is not finished

I can relearn things from work and go back if I need help with a topic again

Training is broken down into categories nicely. This helps

navigating through those categories can be hard.

distilling training through different departments is easier than it used to be.

What I like the best about Trainual is how it divides otherwise dense content into easily-digestible bites for a more effective and efficient method of training.

I dislike that Trainual does not have a keyword search in case you are looking for something specific, but can't remember where it lives.

We have solved problems relating to onboarding or having to reintroduce the same concept to multiple employees. It saves time and has a great pay-off with little time setting up.

It's very easy to have visibility on where all of your new users are in the training material and manage their progress.

If I'm being completely honest, I really hate the name. SchoolKeep wasn't great either but Trainual? Really? OK, that doesn't really have any impact on the use and function. As for function, I wish you could upload a video from your local drive instead of having to host it elsewhere. I know that Trainual probably doesn't want to have to host all that, but it would be nice if it were an option - even if it were limited to a certain total size or having a paid add-on.

Overall, there have been no real problems. It is pretty intuitive and easy to make simple changes/updates with very little hassle. It's also easy to use branding.

easy to create and structure the platform to help assign your team training and track their overall progress

the system's user interface leaves a lot to be desired. it's design feels quite dated versus design capabilities of newer platforms out there.

We implemented the platform to help cross-train between departments to reduce knowledge gaps of how the company operates. We found a connection between our technical and customer service needs reinforcement.

The functionality of the software is really great.

The UX for admins or those members of the team adding new training 'subjects' could be a bit more streamlined.

We are developing our internal training program and processes in Trainual. We like the ability to add quizzes as well as integrate it into our primary software via the API.

how easy it is to quickly create and share processes

i wish the formats could be more user friendly. i would love to be able to move things around and make courses look even better with more options on formats. i am not a fan of having to upload a video into youtube to then have to embed in into trainual. i would love if i could just upload into trainual directly.

no problems at this time

Well laid out. Navigation is mostly straight-forward.

There doesn't seem to be a way to view the contents of a task directly, without clicking the edit button. At least from Admin view.

It's has consolidated our SOPs to a single source, which is convenient.

Love the Subjects and ability to include video and document links. I appreciate the ability to add assessments and track progress of employees.

Wish there were more layers and the ability to assign at a more granular level.

Oversight of training progress, organization for training materials.

Trainual makes it easy to roll out company policy/training materials to our entire staff, but limit access to position-specific topics that don't need to be shared with the whole team. This is helpful because we don't have to pull anything back, and we can instantly make certain materials available to existing employees moving in to a new position.

We would like to have a real-time collaborative editing functionality. We're currently relying on google for this. It is possible for multiple users to edit a document at the same time, but it is not possible to see those changes as they are being made.

Trainual helps us keep our training materials current and available to the right people. It allows us to quickly make changes that are instantly rolled out to all users.

I like that we can take just about any info and throw it into Trainual for future training. They have it set up where you can places subjects into "Draft" so that things can be in the works or reviewed before publishing live to all your staff.

I don't think our entire training process could go into Trainual. It is very nice for getting the foundation laid, but there is still a lot for us that has to be done outside.

Automation of some of our training has been a huge help in saving manager's time. The quiz feature has helped in greater information retention across the board!

Helps to implement new processes to team

It can be difficult to navigate the set up side of the training. Searching for trainings that are still being set up are not easy to find when you have many in process

Solving the issue of making sure all team members are getting the same training.

Multiple users can create the training material together. I love the permission set up trainual has. Most competition fail to deliver in that aspect

Difficult to add documents to trainings. have to upload to Google drive then insert the link instead of just attaching documents

New employee onboarding. Our platform is vast, and has multiple software application that our new hires need to be professionals in.

I like the ease in which I was able to enter and organize the information I needed to get to my team

I don't really have any dislikes yet, we are family new to the trainual system and still growing our SOP

We needed a consistent training. This allows us to ensure everyone gets the same information every time and that the training is complete.

Ease of navigation and ability to make changes

I am newer to Trainual and don't have much to dislike so far.

ease of onboarding for staff

it is easy to build content, great customer service.

I wish you could buy compliance training instead of building this type of content yourself.

One training system for all departments. We haven't fully implemented the system to everyone but can see the future benefits when our content is complete.

User friendly, organized and self explanatory. Even the descriptions of how to use section was straight forward and simple instructions

I have yet to find anything I don't like

Being able to train new employees on a number of different platforms