Trainual Reviews: 4.7/5 — Highly Rated

The ease of use. Adding videos and other content for our new hires to watch and review has been seamless.

I don't like the pay-per-user plan. A more subscription-based model makes more sense for businesses that go through large waves of hiring sporadically.

We have shortened the in-person training by a few hours by making the content available on trainual beforehand. Also, the ability to update procedures and assign them to our employees has been great.,

I like the reminders for incomplete sections and universal accessibility so employees can complete from anywhere.

The display can sometimes be misleading as to what is still outstanding.

We have solved the problem of providing ongoing training support to our out-of-state licensees. We have also realized the ability to collect survey information through the Trainual platform.

That I can train my team in an easy and fun way.

That I can't send a comment to a 'creator' if there is a misspelling or question...esp when starting new and there are lots of hands in the creation process

Systematizing our SOPs for onboarding

Very informative, the pdfs provide useful information

Not all attachments are accessible and you have to request access after you've completed the tranual

A bit mor we information thsn a SOP provides

The platform encourages learning, but having fun as well. The gifs sprinkled in help our learners stay engaged.

It would be nice if the admin feature helped users reset their password.

We use it as a training platform as a part of our onboarding process with new hires. It's also a great reference point for people to revisit as they have questions or want continued learning.

I love the flexibility and ease of the tool

Inability to make items public to utilize with external clients.

Working to solve the issue of client training by moving the resources online. We are able get hours back in the week by eliminating hourly training calls.

Trainual includes easy ways to embed content. Breaks up the monotony of training for end users.

Not enough question/answer types for tests

Onboarding consistency, continued staff education/training

It's interface that is easy to use and the the fact that the menu is practical. m

Once I activated the dark mode, sometimes the text was unreadable because it was also dark.

It is allowing me to complete a training on regenerative organic certification in an effective way, that is to say without losing much work time

Ease of matriculation through materials.

Repetition of duplicate modules throughout training

Ease of elevating all staff knowledge of internal processes and policies

All questions fit in the mobile app. It very east to check on the status of your completed and not completed courses. I am a currently use the. All answers fit in the screen no matter way you hold the phones. I am a active user of the app weekly and it has been easy and smooth to navigate .

so far i have not had any issues with the app . if i do down the road i will let our manager know.

The way that trinual is improving our knowledge base is by keeping us updated with the most recent information that our trade needs at the access of our fingers tips. we stay updated every week refreshing and reading new methods and old ones to contribute to the filed. Has defiantly helped us out on shying away from our old way of doing with pin and paper. like i said its made it much easier to access and deliver course and deliver our results must more efficient.

The easiness to set up topics and keep everything separated.

There hasn't really been anything that we didn't like.

No problems. We love that we can train people from home or from the office, and they can keep with their progress and pick up where they left off. We can also see where each employee is at with their training.

Trainual is very diverse and can be used in many ways. The content can be updated and modified at any time without effecting other parts of training. It's dynamic and can incorporate different types of materials and content.

Nothing yet, but I am still pretty new to trainual.

We are having more unified training with a fluid training manual.

I like the ability to have mixed media (text, video, graphics) in the training modules. The quizzes help to cement the learning. Breaking down into manageable modules is good, and also good to be able to go back and find exactly what information is needed to review is easy. The search feature is good. It is easy and clear to use.

The measure of percentage is confusing. Not clear if it is measuring the module or the whole training information. I may think I am finished with a module, but it turns out I am not. Maybe show the different measurements together so one can know the percentage done of the module and the percentage done of the entire training. The search feature is a little confusing to use, but it does return results. Maybe hone that a little.

Mostly how to do a task, or what the expectations or parameters of tasks are. Onboarding, training, learning new skills using Trainual modules. It is very useful as a reference manual to go back and look up information as it is needed.

Very intuitive user experience to build your training modules. Easy to navigate and get feedback from your team on each module. Easy to track the progress of each team member. Easy to collaborate while building the modules. Very handy especially when you need to onboard new memebers reomtely.

it's a bit pricy especially if you work with big teams. In general, there is no downsides of using Trainual

Onboarding training for all new members Building a library with company know-how that can be used as a reference New systems, software onboarding.

how it’s operated since it’s easy to click the buttons and navigate.

I hate that it doesn’t have a search bar so it’s easier for me to go back to the topic i want to review.

Quality of my team’s performance.

It is easy to get training updates and complete them.

Every time any of the modules are edited; the agents have to sign off on the same completed module.

I am able to keep up with any procedural changes very easily.

Its easy to create training content and to share it with others.

I don't necessarily dislike, however, it would be great if reporting access and upload of new users would fit better our business model.

We are solving employee training and onboarding.

There's a lot like that I like about Trainual. What I like the best is how intuitive it is and the ability to assign tasks to different users. The fact that I can track users progress is awesome when working remotely. I'm a big fan of being able to include gifs, emojis, screen recordings, and search stock photos which makes it fun to create and train.

I don't like how I have to copy and paste a HEX color code for each time I want to apply color to a text. I wish my company colors would be a standard color after the first time applied. I don't like how if I print a subject the formatting is inconsistent and funky when there are multiple pages. Also, I wish there was a better way to organize subjects rather than having an extensive list of subjects on one page. If I copy and paste text to a different subject then it erases the formatting which takes up more time.

Trainual has allowed me to create an interactive and engaging training materials for trainee's across all locations. It also has allowed me to create company standards that are easy to access whether it's through the app or desktop. The benefit I realized is not having to print hundreds of pages for onboarding when I can have new hires go through it online and for managers to keep track of their progress. Documenting information makes it simple and easy to find as well.

It is very clear and concise. Forces you to be direct and informative

To this point I don't have anything negative to report

The constant re work and re explaining of things. We are creating some great processes and information hubs for new and existing employees

Trainual was ridiculously easy to learn. They give you their basics course with subscription. All in all that takes an hour to an hour and a half, then you're good to go. Content is very easy to format, post and publish, and the web client means no awkward google doc nonsense. Also, by structurally separating the different units of content, navigation from item to item for reference purposes is very convenient.

The site's a little slow, but that's kind of a nitpick. No more than 2-3 seconds between clicks when in admin mode.

So far we've used Trainual to post training for new technology roll-outs and we're starting to host SOP documentation there as well.

The ease of creating content and putting together trainings for my team has been a breeze! It takes all the spreadsheets I was using out of the picture completely.

There isn't a way to rearrange modules so that people can start one and also concurrently start another. For example my team needs to complete an outside training e.g. Human Subjects that takes an additional few hours of time outside of Trainual. My new hire needs to complete that training first before going on to the next module. Ideally, my new hire could start the human subjects training and move along in Trainual.

decreasing spreadsheets, having a more accurate measurement of where new hires are in their on boarding process, it's (dare I say) fun and interactive. It's been super useful for tracking.

The ability to create sections for each role within a company and allow access to only specific training modules depending on level.

The only downside is that there are not a lot of options when it comes to the "Test/Quiz" sections. It is pretty much multiple choice and that is it.

We have created recurring training that employees must complete on a quarterly basis to keep the information fresh.

I recently logged back in and am really enjoying the beta templates. Apart from that, I find the site really easy to navigate. This site has really made a difference for our company as we finally have all of our documents in one place and not have to go searching in different files for processes.

There is really not anything that I dislike.

We are still a relatively small company, I think this will really serve a great purpose when we expand and can just have the new employee go through Trainual to fully understand our company.

Trainual is a great training platform for entrepreneurs and teams. You will be able to ramp up more new team members and to review current material. It saves team members hours of training! Love it!

Nothing so far. The Trainual team is very attentive in helping with any issues or questions.

Trainual helped in collecting training materials, update them and distribute them to our new employees.

This is perfect to train my staff when they come into a job role. If someone is busy and can not answer the question quickly, a process can be followed that has been input into Trainual. My staff loved it once I started adding processes. Easy to use

Having to be on a certain account for features like filming your screen. We are a biggish company but not big enough to justify going to the next subscription

It has freed up my time a lot, If a question is asked, staff go to Trainual and if it isn't in there, then we input a new process. Now everyone knows to go straight to Trainual before checking in.

Trainual is great for documenting basic, frequent processes within our team.

Trainual doesn't yet have 2FA, which is something we would like to have in order to use Trainual to document more complex or sensitive processes.

Trainual has allowed me to focus on some larger issues since others can now take care of basic processes, such as ordering business cards.

The way each department, or "subject" is set up makes it very easy to organize training for specific departments. Also liked the fact that you can insert videos and also require assessments.

Dashboard on the admin end is a bit confusing at first. Could be more visually appealing but not a huge deal.

Automated training processes. Huge time saver!!

I've like using Trainual, my colleagues and I use it to create SOPs and we all enjoy the features and ease of use. Good stuff!

So far I have no complaints. I enjoy using it so far.

I've had no problems as of yet.

It is very easy to setup. It is a very helpful tool for inducting new employees.

Not much. But it could have been could if there is an option to export the whole module as a PDF fle.

It is sometimes a little bit slow when you upload things.

I like that it allows you to include different media in the training modules

There are some features I wish were integrated: quizzes with multiple possible answers (ex. learning style quizzes), notifications when new content is added to already created subjects

Problems with training retention and consistency of training