Trainual Reviews & Product Details

I like that, unlike paper manuals and handouts, I can update them in real time, any time! The staff appreciate the engaginig images and videos! PLUS, they can go back and review this material at any time, it isn't a one-and-done! It's a library that benifits us all! I also love the new UI and that there are more types of groups that we can create for our organization. I genuinely could go on about it! It makes using/managing the program daily even easier than before. Rolling Trainiual out and implementing it with staff was a breeze and only took a couple weeks of good habit building. The best part? Our new new employees will have so much content available to them from the start.

While I'm really enjoying the new UI, I dislike that you can no longer put images in line with the text. I got many comments stating they liked having the button or field image right in the instructions to avoid errors. Becuase of this change, I will have to go back into all of my trainuals and fix most of the change has made the formatting a bit off now.

Trainual is allowing us to keep all of our SOPs and organization-wide expectations all in one place. When we do in-person training sessions, we release a trainual right after for those who may have missed the session or some of the key details. As the firm grows, so can our Trainual content in real time! As the training and implementation specialist for the firm, Trainual has allowed us to set a firm-wide standard of quality that may not have been otherwise so easy! I'm pretty sure I'm this software's biggest fan!

Trainual is great for training new Team Members after hiring! We use Trainual to onboard and train them on the various aspects of our business. It took some work to add all our SOPs to the database, but with that in our rearview mirror, it's been smooth sailing. Trainual is also useful for documenting infrequent processes, such as how to assemble our Christmas decorations each holiday season. Their customer support is pretty solid. I've brought a few requests their way, and they usually have them solved within a couple days. Trainual is an integral part of our business, and we use it daily to document procedures and keep our team fully trained.

Trainual is very helpful, and most bugs we find are quickly resolved. That being said, the mobile app does not support editing of content - it only allows you to view it. It's a fine tool for training, but requires any editing to be done from a desktop environment. Since Trainual is always improving itself, bugs do occur. However, they're typically good about fixing them in a timely manner.

A lot of our training was built upon paper SOPs that were not effectively updated. Different documents were stored in different locations. We relied heavily upon trainers to train new team members, costing lots of labor and lowering productivity. Trainual has significantly reduced the time needed to onboard new Team Members. It also has compiled our knowledge into one database; no more "his way" or "her way," but instead we have the ONE way we do things.

Managing a team that is responsible for hundreds upon hundreds (maybe even thousands) of tasks and responsibilities can be challenging, but Trainual makes it so simple and easy. The look and feel also makes it easy to look at and fun. This system allows me to ensure my team is on the same page, it improves time to productivity for new hires with documented SOPs, it allows me to send easy updates/changes, and keeps my work life beyond organized. I am forever grateful for this solution! This is a tool that we use on a daily basis and one that has kept my team organized and happier! They are better equipped and supported to do their best work.

There is no downside from my experience. Honestly!

Documented SOPs to ensure my team has the same access to the same information. This increases time to productivity. This helps my staff also feel more confident in the work that they do.

Trainual is a great place to keep all your SOPs in one place! I love that you can integrate Loom video recordings and create step by step processes. Easy to assign trainings to the appropriate team members, expecially with a new hire!

I wish you could organize tranings better by category or department. Maybe having an option for category folders, and then drop the pertinent trainings there to keep things together, rather than one big long list.

One central place to keep trainings and videos. Previously we had things saved in different places and now Trainual is the hub!

As a manager and head trainer, I don't have to spend as much hands on time with new hires. I've brain dumped everything into Trainual! Very easy to set up. Can do words or videos or both, tests and quizzes, links, etc etc.

Updating it as things change is time consuming but that's not really Trainual's fault.

The biggest thing Trainual solved is the huge amount of time I had to spend training all of our new hires. It has freed up my bandwidth significantly.

I love the easy user exprience. The platform is fun, but also gives you so much room to create. We currently use Trainual for our learning and development hub. It has worked wonders for our resource library, and our People Operations team can't wait to use it even more for areas like onboarding, project management, etc.

There is nothing I can really say I dislike about Trainual!

Trainual helps us organize our learning and development in one system. We love the features and the AI tool!

First and foremost the people within the company. They care and it shows in how they carry themselves. As far as the software, robust yet simple. There are so many software tools out there that can be used for employee training and onboarding but they often do a lot of other things besides just that making them clunky or difficult to use. Trainual has a very narrow focus and their goal is to make knowledge transfer a simple and seemless process across companies of all sizes and industries. :)

As this moment the mobile app (Android) could use an update. I know they've been making updates to the online platform so I'm hoping it's in the development pipeline to update the app.

Making critical knowledge easily accessible by all stakeholders.

It slows my team and I to create content easily for our employees and track their progress. We have used it for policy making and quite frankly our whole handbook.

Because I am a little impatient, I'm guessing the thing I disliked was the training before I could get started. BUT essentially it was needed.

All of our back office goals are being met by using trainual.

Everything is very easy to access and one click away. Keeps me up to date with my completion rate.

Honestly there isn't too much negative feedback I can give you about trainual.

It's making it easier to train and read about the different departments in my company. Allowing me to gain the knowledge before I actually do any hands on training.

Our agency has a cohesive training platform for all new and existing employees. As our processes change, our management team updates Trainual to ensure our team is fully equipped to complete tasks.

Trainual makes frequent updates which can require re-learning the platform.

It is our one source of truth for all of our agency's processes.