Trainual Reviews & Product Details

the support i have if i need troubleshooting. it is really easy to use

I don't think there is a feature i don't like. everything is really great

We are finally able to change over to online training vs paper training

Organizing, updating and sharing the training manual has never been easier or more efficient. Trainual makes it simple to view our processes from a big-picture perspective, bringing us organizational clarity and allowing for effortless updating. Updates can be shared with all employees simultaneously with only one step. Employees can access the training manual from anywhere, giving our employees the reference they need if something has been forgotten. We love Trainual!

There are a couple of minor organizational downsides, like being unable to move process topics once created or changing ownership of multiple topics simultaneously.

Trainual has solved our updating issues. Before, our processes lived in multiple locations or were paper documents and updating them was time-consuming and costly. It has given our employees access to the manual anywhere at any time, so their questions can be answered even when a manager is unavailable.

The simplicity of the uploading items from youtube

I haven't found anything that I did not like so far

Training of new hires and continuing training

It is simple and intuitive to use. It has enough security and tracking functionality, but not so much that it becomes a burden to create and publish training content. I also really like how simple the automated communication regarding what training has changed, with daily emails.

you need to jump through a few hoops if you want to maintain a history of versions of the training content. I also wish they had a pre-built integration with UKG, so we didn't have to build one.

Before Trainual, we kept all of our Standard operating procedures in a sharepoint library... where they didn't get looked at because it was difficult to find what you were looking for... trainual has a very simple search feature that makes this much easier. the content will also be much easier to review & update as our business changes

The best part of Trainual for us, a business with many remote locations, is a centralized home for all things policy and process related! No matter where an employee lives, they have access to everything that makes our business run smoothly! I also appreciate Trainual's efforts to constantly make things better and appreciate their roll outs to enhance their product!

My biggest complaint is that there's no way to create our own templates and have them pull through in the headers. Trainual has created some great templates, but I would love the ability to "tag" our policy template on the policy page, for example, rather than duplicate something from our own collection.

Trainual is constantly innovating and I appreciate their moves to create a space that is not stagnant, but keeps up with the changing times! The buttons to place on items to learn about the process, for example, is such a huge growth!

I enjoy Trainual's user friendly layout. It can be intimidating learning a new program, but trainual makes it easy!

The updates to trainual are pretty frequent - As a new user it can be difficult navigating the system when the updates tend to move things around a little bit.

Trainual makes it easy to access everything in your case without having to navigate through multiple different programs.

Ease of use and all the functions it provides

There are features that would be useful for Admin purposes like batch completion of subjects.

It holds all of our training material in one place and tracks completion rates.

We love the gifs section. It is funny...

we would like it to have more types of fonts and designs.

the sops. We are recording all our processes on it. We have done several pieces of training for future employees and are making it easy to keep a collection of the processes.

It is very simple, and you can easily understand the contents.

It looks old; it could have been better if it looked current.

With Trainual, we can have training at our own pace.

Trainual is great for keeping everything in one place. With many different departments within my company, we needed a way to train people across departments. Our directors are able to create the trainings they need for their staff, which can easily be used with new hires or people helping out in different departments. Edits are easy to make when details change, and we can easily assign our training to anyone who needs it. The flexibility makes it ideal for any company.

The language that they use can be confusing. Some of it you can change, but not everything. It's not too bad to understand once you get more familiar with Trainual, but it's confusing when trying to teach your employees how to use and interact with it, especially when you have multiple people creating within Trainual. I think my company (online school) uses the platform a little differently than it may have been intended for, so some issues are more dependent on the nature of how we need to use Trainual versus a flaw within Trainual itself.

It seems that Trainual is quick to hear any feedback their users have, and implement it quickly. I know they are constantly working to make updates to the platform. I feel that any issues I have, they are wanting and willing to hear about, There are some changes within the Org chart feature that I would love to see. I am hoping they are working to edit these soon.