Wistia is a specialized video hosting platform designed to cater to businesses seeking to enhance their video content strategy. With its robust suite of tools, Wistia facilitates the creation, management, and analytics of video content, enabling users to capture audience engagement and generate leads more effectively. Its user-friendly interface and advanced features, such as customizable video players and in-depth viewer analytics, make it a preferred choice for companies aiming to leverage video for marketing, sales, and customer education purposes.
Capabilities |
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Segment |
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Ease of use |
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Deployment | Cloud / SaaS / Web-Based |
Support | Email/Help Desk, FAQs/Forum, Knowledge Base |
Training | Documentation |
Languages | English |
We can have our videos live no matter what happened as we are posting sex toys videos that are not explicit but from time to time, Youtube is banning our videos. Which is not good for our brand.
To be honest there is no thing that I dislike
It is giving good statistics and it can be easily integrated and embedded into a website.
Their UI/UX and many resources make me feel valued as a customer. I also must tip my hat to their customer service and support team.
I wish the video analytics were a bit more robust. I would also love the potential ability to order transcripts in other languages, though!
Wistia makes hosting videos look very clean and "on-brand." I have used Wistia for 2 companies now and am a promoter of their product. Their service & product make it easy to manage our video repository.
Easy to use, fast, lots of customization options, great support.
Nothing really. I once had login issues but their support team resolved it quickly.
Hosting videos for a business.
It's easy to use and the platform is intuitive. I like the fact you can purchase captions at a really decent price.
If I could add something, would be maybe a list of words (like name of products) that cost to the app to capt
Editing videos from different sources (in-person grabbed, zoom meetings) and easily integrating them to the webpage
We've been using Wistia for approximately two years now. It's been an excellent fit for our organizational needs during this time. Wistia is very easy and flexible to use, especially the Embed and Share functionality.
We have had no issues to speak of that have caused a problem with posting or sharing our videos on social media or the website.
Wistia makes it easy for us to share and help build our brand, as well as provide opportunities for our clients and partners to learn more about our products and services.
Wistia has endless options for customization, so it's a key part of the video aspect of our marketing and communications. I think my favorite feature is the free AI closed captioning. They are stated to be 92% accurate, but I am always impressed by the quality and would say it's more like 95% accurate. This is key for us making our videos accessible. I also love that they have been rolling out tools like video editing.
I really can't think of much. Maybe if uploads and processing were faster? But my own internet connection is not amazing. Maybe more flexible options for folders, or ways to tag videos with keywords to make them easier to find? We have hundreds in our account!
Flexible, powerful, secure, branded video hosting. Easy adding of .srts for closed captioning and accessibility. And the Turnstiles feature for tracking who's-watching-what is very useful and few competitors offer this.
Very valuable analytic for tracking customers who watched videos. Good functionality for adding videos to different platforms.
There's nothing to write here at all. really just a good experience.
No links to other vendors and ads video that help viewers concentrate on needed materials.
Ability to create libraries and organise videos.
Platform could be a bit buggy at certain times.
We are able to upload and share video libraries at ease.
I love that we can personalize the components of the video when publishing. We can change colors to match our brand. Also, I love being able to embed the video on webpages, and then it automatically updates on all pages if you edit the video in wistia.
I haven't found anything that I dislike about Wistia.
It's a fantastic hub where all of our videos can live. We can search and publish videos straight from Wistia, then embed them into our website and emails. It makes it so easy for our team to get our videos live and usable.
The UI is just so simple to get started with. Easy to upload files, easy to rename files, easy to create new folders.
It'll make you want faster internet upload speeds, but that's not really a problem with Wistia.
I need a place to dump video files for sharing, and Wistia provides that.
Wistia is easy to use, with nice integrations and embeds for their videos. They also have fair pricing and offer a good value for what they provide.
Honestly we haven't had any issues with Wistia and we have been using them for a number of years.
Wistia is great for embedding videos on our website and also with our software application. It works well on different form factors and mobile.
I enjoy how engaged the Customer Success Manager is and how they help you learn the product.
At this moment, everything seems to be fine.
I love that the Wistia platform is minimalist (in my opinion), which is great because I tend to get distracted easily.
Wistia helps keep track of videos we use for our clients and marketing. I don't know what we would do without it, honestly. I love the embed feature, especially for creating knowledge bases and other assets.
The only trouble I have had is with managing permissions on the pages. Sometimes we need to give permissions for a singular folder to an 3rd party and it sometimes doesn't work the first go around without giving them full permissions.
Wistia solves an organization problem, formatting problem (embed), and also allows us to keep everything in one place which is awesome compared to scattering things throughout individual google drives throughout the company!
I really love working with the Wistia platform. I have been using it for a number of years now and all the features Wistia have are really easy to use. They are constantly listening to customer feedback and adding more great features. The support is always fantastic too. Really nice to deal with.
I would love to see more analytics on the podcast side but I hear there are plans for more in this area so hopefully they will roll this out soon.
We needed more control over our videos on our website, playlists and customization of embedded forms and CTAs. It is benefiting as an easy place to manage and host videos, see analytics and add leads straight into our CRM from CTAs and embedded forms. Very powerful platform.
Everything is clearly labelled and easy to access. Can be used without any further instructions or intro to the platform. Also very aesthetic!
I dislike the fact that after I have loaded all the videos and click on another I have to reload everything and it can be quite time consuming
Everyone in the team can use it at any time and pick up where the other left off.
It's super easy to use, and doesn't require any training to get started. I like that I can create a folder, and then sub-video folders for translated versions.
Nothing that I've come across. It's been great and I use it weekly.
I can host all our companies' videos in one place, have every sharing resource imaginable, fast uploads and provides analytics at a glance.
I think the interface is straightforward to navigate - I like the simplicity of it - sometimes I need a tool that does what I need it to - not what the tool thinks I need.
Honestly, not much. I haven't ran into anything that wasn't "priveledges" related that caused me any problems. I think they could update the player interface/controls but otherwise it is nitpicky
This is a landing place for allot of our internal content for training and education - our partners use the content service as part of our certification program. it works great because we can link and embed things as needed
How versatile the platform is. You can watch, host, share and embed items on the platform.
More customization in the channel tool. It's great, but it being totally customizable would be great.
Hosting videos takes a lot of time, effort and storage. Wistia greatly helps solve this issue.
I love the ability to edit videos and then share. It is very easy and user-friendly!
Sometimes the embedding can take a long time.
Allowing us to share training videos with ease!
I'm a tech writer and my teammate is an instructional designer; we use Wistia to leave feedback and discuss content, and I love how easy Wistia makes this with the time stamp feature, so we always know exactly what point in the video we're talking about. I also love being able to download audio transcripts to be able to revise for the documentation I write.
I really enjoy Wistia, so I feel like my complaints are limited to nitpicks like having to re-enter my name every time I leave a comment on a video. The way videos are organized does sometimes confuse me.
My team is fully remote, so Wista makes it easy to collaborate on projects together. It also eliminates the need for me to take down audio transcripts myself since I can download them from Wistia--it saves me a huge amount of time.