WooCommerce is the top choice for eCommerce businesses on WordPress. While it’s not a standalone site builder, it works seamlessly with the WordPress environment which makes it easy to use and simple, even for beginners. Anyone familiar with WordPress will find WooCommerce a great tool as they attempt to build out their site. WooCommerce works well with add-ons and integrations, with tools that include email marketing, social media selling, and one-click upsells. It does require basic coding know-how and developer insight as you scale the site, but learning the ins and outs of the platform ultimately makes management of the site so much simpler.
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Segment |
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Deployment | Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone, On-Premise Linux, On-Premise Windows |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
I like that it's free best. You can get a store up and going without any initial cost.
The shipping structure leaves a lot to be desired.
For a website that is fully built out on Wordpress and just wants to sell a few items, woocommerce is the answer.
They provide a great assortment of design themes.
Changes and upgrades are not easy, we have had to source help. Customization requires a lot of plugins which means more opportunity for issues and becomes costly.
We use for a mid sized ecommerce site.
Makes a great Ecommerce platform with tons of features and endless plugins and nice user experience.
Watch out for 'upgrades'. The theme & plugin upgrades can completley destroy your site layout or function. Be Ready to roll back the upgrade with your backup. We're moving to Shopify.
Using it for Ecommerce for phyiscal product dropshipping.
Free, easy, and lots of forums that can answer questions. We learned how to your woocommerce when studying e-com and marketing so it was easy to use since I hade previous experience.
Not very flexible, have to use loads of plugins to make it work
We have our whole e-com platform there - as CMS, stock, sales reports and so on. But we really have to double the work to make the platform work for us now that we have a growing e-com.
I like that you can add widgets and add-ons onto the site to make it personal and customized just for your business
It’s complicated to use and there are way too many steps. For a retail store handling a ton of merchandise it isn’t the best software
Being able to ship to customers and take orders online at our convience instead of taking orders over the phone
It does all the essentials. We use it for my company’s website and it’s able to work well with our inventory management system.
It’s not very quick, but other than that, it’s super basic and gets the job done.
We used to use Shopify but we were having security issues with it, so now we switched to Woo to do the same functions.
WooCommerce is intuitive and user-friendly.
Some aspects of the cart experience should be improved.
Processing customer returns.
I honestly do not recommend woo commerce, very slow system and hard to implement
very hard to implement, there are better sytems to choose from.. i would say to do your research before purchasing..if you are able to do a trial, test before you buy, with any program/software
able to add items to carts
It's similarity to WP eCommerce that is (was) easier to mesh with your look. It works and flat rate shipping actually has decent options; but limited re:WP eC.
Needs elusive custom CSS unless you use nothing but prefab defaults even with Astra Pro -- aesthetically buggy. They tell you your theme authors need to write you some CSS for things that are nothing but crummy Woo shortcuts in poor code. The only way Woo overcame WP eCommerce was better publicity. WP eCommerce was way less problematic for a person who just wanted it to match your theme global settings. Also some solutions put the Short product description in the catalog. Theirs is just next to the product when you open the page. I hate Woo Commerce after switching because (WP eCommerce died) and while I'm not a dev I've been pretty good at webmastering and finding CSS, but you constantly see Woo DIY mostly-free non devs like me needing unique custom CSS written for them because it's not just a few known fixes; it's clashes in buggy ways with sites themes here there everywhere because Woo is poorly done.
I only half solved my Woo problems because they say they can't be bothered creating an account for my website like they'd have to do to see their OWN "My Account" page. The first half has been solved by Astra Pro techs whose responsibility was not fixing poorly written Woo bugs but they did it anyway. Don't use Woo if you're DIY free and are not planning on white backgrounds or content backgrounds, you'll have ulgy white wrappers and ugly white selector bars and things outside of the normal everyday stuff that is tackled more often. Most people have white sites that Woo's corner-cutting code camouflages in with and that's all they care about.
If you have the funds you can build a completely unique ecommerce solution.
You need to go in having a lot of web knowledge to make your site run efficiently. You also need to do your own tax entries.
Ecommerce solution Multiple options
Woocommerce is pretty good if you don't have an in house developer. It allows you to place elements anywhere and they have a huge library of applications that use it.
You have to pay for every single application you use and there is no way to test it before hand. If you like it you have to pay every single year and the usual price is $50-$70 per application. That really adds up if you happen to be renewing when there isn't a sale and you have more than 5 or 6 apps which is common. When apps don't function properly, they take no responsibility and your website has problems that you will need to pay a programmer to fix.
I needed a simple payment platform for our products. The platform works, but it is not user friendly or cheap.