Zoho People Reviews: 4.4/5 — Solid Choice
Zoho People is a comprehensive HR management platform that allows businesses to manage their employees' information and processes in one centralized location. With its robust set of features, including employee self-service portals, a centralized database, performance tracking, and compliance management, it's known as a top choice for many businesses. Additionally, Zoho People integrates seamlessly with other Zoho products, making it a great choice for businesses already using other Zoho software.
| Company | Zoho Corporation |
|---|---|
| Year founded | 2000 |
| Company size | 10,001+ employees |
| Headquarters | Chennai, Tamil Nadu |
| Social Media |
| Capabilities |
API
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Ease of use |
Beginner
|
| Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation, In Person, Live Online, Videos, Webinars |
| Languages | Arabic, Bulgarian, Chinese, Croatian, Danish, Dutch, English, French, German, Hebrew, Italian, Japanese, Korean, Polish, Portuguese, Russian, Serbian, Spanish, Swedish, Turkish, Vietnamese |
Compare Zoho People with other popular tools in the same category.
As an employee, we face many difficulties in getting approval for different purposes related to our professional life, such as holidays, sick leaves, casual leaves etc. Apart from this, we continuously need to report to our manager or team leader, and this is done flexibly using Zoho people without wasting any time. The platform is efficient and has numerous features like easy check-in and check-out, task management, people management tools, etc.
There is no disliking about Zoho people, but yes, they can introduce more customisation options in future to make out the best user experience and simplicity while interacting with their application.
It is helping me in time-tracking and performance measures and analysis. I can do easy check-ins and check-outs. Provides best workforce management etc. It is a perfect people management tool.
All in one, that means we can track our goal attendance, leave, salary slip, Goal settings, chat with team members, Birthday celebrations, Tax declaration Etc...
Sometimes its server is down other than all ok, if the interface is colorful it will be better
in one application we can do everything no need any other application, we can chat with teams, share docs,upload our goal and achivemnts and also can access our salary slip
Zoho helped me in organising all my job related docs like joining letter, bonus docs etc. It has helped me in checking out my company hierarchy. We basically use HR CRM of zoho. Zoho's HR portal has alsogood UI.
Zoho One offers customization options, but me and some of my colleagues have found that certain applications within the suite have limited flexibility for customization which can hamper our productivity sometimes but at the same time support from their team is very good so it doesn't bother us much.
We at our org use zoho one's people product which is beneficial in managing people who work in org and managing their stuff like their joining letters, pay letters, employment status, company hierarchy. It helps in ease of use, we get everything at one place.
Easily adaptable and able to update and change depending on firm's needs.
Need to really learn and study in order to maximize its power.
We are able to better communicate at work and with our clients with Zoho suite.
Zoho people is a very good software. it makes day to day life very easy and it saves alot of time which you can utilise in other business activities. i recommend it.
I dislike about zoho is that sometimes it works very slowly however it completes the task in a efficient manner but some times it takes time to search any activity or else.
Zoho people solves day to day HR problems maily which makes alot of difference in a HR employee doing manual work and one HR employee of company working on zoho people.
Very easy to use. Less manager intervention.
Some time it is difficult to find the options
1) People management 2) Leave management 3) phone directory
workflows tools that address: marketing, projects, email marketing, and human resource management. very intuitive and easy to use. strong features for following up on tasks, meetings, calls, etc. Easy to build sales methodology.
Hard to explain the support that I need. the mobile app is lacking. The live chat option is lagging.
Zoho people have robust time and attendance management functionality. the workforce analytics reports help me keep track of our projects and clients, as well as get an overview of our team or an individual employee.
Zoho People is very helpfull in tracking employee records right from hiring docs till the exit records.
A lot of manul workflows need to be set.
Tracking hardcopies of documents.
Zoho One is the perfect solution for small businesses, especially small businesses. Alternatively, you have to use multiple tools and manually integrate them. Or pay for another tool that integrates them. Zoho One includes his Zoho versions of these tools. This saves you a lot of time and money so you can focus on the actions you need to take to grow your business. Zoho One can do more than you need. That's good!
I feel the price is a little high. Many features can be confusing, and users should be trained to use all apps. Also sometimes, it gets logged off automatically.
Zoho is solving the problem of taking attendance daily and tracking all employees' work and location at one. Also, it gives the reminder of holidays to employees.
the thing i like most about zoho is it keep track of all checkin and checkout and we dont have to apply for leave manually it has inbuilt feature for taking leaves and halfdays.
the thing i dislike is the regularization feature it is not easy to remember so i think it should come with something else rather than this regularization feature
keep track of my checkins and checkouts have my data populated at one place even my leaves or any reembursement if any we can claim through zoho helpful for all employees in the organization
Location and photo capture feature while signing in and signing out is what make it very uselful in pandemic Time. This is essential tool for work from home scenario.
I think it must have bit more features in relation to tax calculation and ITR which makes it easier for calculating in hand salary. Also a reporting system should also be their though I know it's a part of sales process but something for the purpose of PIP.
As said on the first para itself it's an essential tool if most of your employees are working from home as photo and location capture feature for small companies like us is most essential.
Classified one by one section Easy access for the monthly activities Single stop solution for all hr related queries and discussions Transparency between team members
Little of traffic to reload payroll page A little delay in accessing the location for the purpose of check in and check out option for marking the attendance for the day
Easy managing for the people to check if the team member is available in the office or not for the day Also helps in marking out of office for other team members knowledge
Attendance part is too easy. No need to approve from tl
Nothis as of now.it is easy to use product.
All hr related problems like, leave, attendence. Even we can create flows to automate tasks
Zoho one is customizable. You can customize almost everything and use it as per your requirement. Its insights help you to fetch a lot of data for analytics and actionable insights.
UI could be a little more attractive & eye cache. Different views options should be available so that a user can select a created view whenever he logins and can avoid using filters every time.
Support ticketing CRM, Sprints to interact with product team & many others. Earlier I used another product whose UI was very nice and simple to use but not much customizable and insights.
I like the attendance, leave and performance management features of the zoho people.
Customization takes a bit time and that I think is because once that feature is done for your organization then you don't have to look for any other solution.
team management has become easier for me. I have more time to look into team performance and improvement rather than worrying about attendance and leave.
Zoho one is perfect for organisation. Where you can manage everything. Like zoho people , CRM , cliq , marketing hub,Email etc
Sometime i got hurdles when i need to connect witj support.
Zoho customer support
That it has a good design and smooth fun
function. And i can a note of i ever check in late due to work needs.
It helps me apply for leaves and track my working hours.
It's an great tool to increase the efficiency of any business. You get greater insight of the company's performance. There are various tools of Zoho which help small to large scale industries.
Only thing I disliked is customisation part in ZOHO CRM which can be looked into more as the on insert records features should be increased.
ZOHO is solving various quarter performance insight problems. CRM is benefiting in lot of ways from embedding the leads into system to tracking of order closure
I really like how easy it is to request time off and approve it. It shows me all the upcoming holidays and upcoming requested time off, so it gives great visibility on the near future scenario
It doesn't send automatic notifications for unapproved time off, which makes the process of reminding your approver to do so very manual.
- Time off tracking - Time off approval - Team's Public Holidays Calendar
What I like the most about Zoho people is, its user-friendly UI is very attractive all the employee records are very sorted I can easily check all my records like my salary slip for all months of the year, company employee list and holiday calendar, etc
It is a very good tool for the organization to maintain human resources, overall it is fantastic and nothing to dislike
Its been a month my organization migrate to Zoho from another platform, So it is very helpful for HR to organize and maintain records of employees on a central platform so they can easily track the records of any employee, Like employee performance attendance management, leave and holiday management, salary update etc
It is user-friendly, the user interface is good and very easy to use. The mobile application is great and easy to use. We have multiple sub-apps integrated to the same (Zoho Cases, Zoho Performance, etc)
Performance is little complex rest Zoho people. Rest I feel the tool has great UI and UX and is easy to use.
We did not have a system in place for keeping track of timesheets. We tried multiple tools for the same and it worked out for us. Had all the required integrations like biometric, cases, performance management, leave tracking, time tracking and reembersments.
The product is great for managing multiple team members and tracking HR related topics throughout the day.
Some features and functions arent fully there or have yet to be implemented.
Managing a team of IT professional's HR related concerns and issues.
Zoho People is a fantastic tool with attractive user interface. It syncs easily with Zoho products and can integrate with other external softwares too. Also, we canmanage all the information and details related to emplyees and announcements for the organization. We can publish any sort of information here and can take details directly from employees usig this tool.
It does not work well if you do not have a stable internet connection. We cannot operate over it if we are offline. Also, sometimes it takes a lot of time to connect with my clients and shows re-connecting several times. I think the Zoho team will improve these faults soon.
The HR Manager in our organization uses this, and we are users of this tool. It helps to update our information on our own. Zoho People has information related to our attendance, our performance, salary details, all other policies about the company. Data updates over the portal, and there is the option of taking consent of reading and receiving the information and submitting it over the portal.
Currently, I have been using this product for around three years as an HR payroll portal and to mark attendance leaves, etc.; it gives high security like multi-factor authentication and more options to explore.
The main drawback is of Zoho people is the developers should fix the crashing bugs on the android app, and the GUI is not fully loading, and some leave trackers are not correctly updated.
The main highlights are attendance tracker, smooth appraisal, and no due process, and everything can be virtually done without the physical presence of HR. The mailbox, which is to raise support requests is pretty helpful.
It's easy to use, and all the things are relatable. The interface is user-friendly and attractive. All the operations are in one place.
Nothing because I don't see anything in it which is marked as bad.
I'm using Zoho people to log my leaves, and I'm also using it to check my balance leaves. We can see contact information easily for each employee in the organization.
The customization set up which end users get to experience is awesome
The data about leave and comp off should be analyzed and summarised better.
The data of the organization's employees leave, time booking, and personal information of employees are stored
The user interface and smooth transitioning between the tabs, the different options available all at one place such as recording attendance to raise a ticket to the departments
Nothing to dislike yet since it meets all my requirements
The problem of data being at multiple locations or portals and no integration among them makes it hard to summarise or analyze. Now with Zoho people, it's all in one place, making it very easy for us to manage data, from recording attendance to raising tickets to other departments, everything at one place.
On how it is a one stop destination for all our HR-related queries with respects to leaves, comp off, hours in, Increments and many more and with the new features of texting it is replacing a very tiring job into a cake-walk
It's in and out an excellent software with close to zero glitches/bugs. There are no concerns regarding my usage up till now, I hope they keep adding features
Solved the tiring process of Increments letters, Coordination with the member has increased, time logs made more accessible, and salary and reimbursement is computed at more incredible speed than ever
I can with just 1 click access details of all my reportees performance/past appraisals/track their goals and can also personalize my own dashboards
The search/filter capability needs to be improved significantly
I primarily use Zoho to rate performance and appraisals of my reportees and track their weekly time logs. The automation provided reduces my overall time and helps me focus on other critical activities
I'm using Zoho People since 2017, and these are my highlights: - it covers nearly everything we need at our organization like leave tracker, time attendance, employee profiles, organization tree, and many reports. - Attendance module gives control over geo location and public IP limitation or you can keep it open to stamp from anywhere. - it's a flexible system; you can control modules visibility so users shuould use the acual modules and feilds that they have the right to see and use. - you can creat as much as you want user profiles with no user rights in addition to the number of user licenses. - users have the right to reset their password with interrupting the system admin. - work flow with customization on the user level and admin level, which give you the ability to create you own criteria of leave approvals with multi levels and nested conditions. - its compatible with all countries based on their roles but with some limitations. - forms are fully cutomisable with the abitlity to create your own and to automate it. - system builtin reports and rich and comprehensive with many filters. - moving from a year to another is just a piece of cake with roll-over controls on every leave type. - Scalable system, allows integration with other zoho systems to have complete ERP system. - The mobile application is very reliable. -The newly added Office Readiness Module is a good addition to the system that meets the needs of COVID-19.
- some limitations with the compensation time section as it does not comply with the workday overtime laws in some countries; it just calculates it as a regular hour. - Limitation with combining two different leaves on the same day.
- Managing staff personnel information. - Having HRMS - Having clear attendance for workers from home through the mobile online app stamping. - attendance monitoring and evaluation. - applying for a leave became so easy with the approvals cycle provided online with real-time notifications.