Zoho People Reviews: 4.4/5 — Solid Choice
Zoho People is a comprehensive HR management platform that allows businesses to manage their employees' information and processes in one centralized location. With its robust set of features, including employee self-service portals, a centralized database, performance tracking, and compliance management, it's known as a top choice for many businesses. Additionally, Zoho People integrates seamlessly with other Zoho products, making it a great choice for businesses already using other Zoho software.
| Company | Zoho Corporation |
|---|---|
| Year founded | 2000 |
| Company size | 10,001+ employees |
| Headquarters | Chennai, Tamil Nadu |
| Social Media |
| Capabilities |
API
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Ease of use |
Beginner
|
| Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation, In Person, Live Online, Videos, Webinars |
| Languages | Arabic, Bulgarian, Chinese, Croatian, Danish, Dutch, English, French, German, Hebrew, Italian, Japanese, Korean, Polish, Portuguese, Russian, Serbian, Spanish, Swedish, Turkish, Vietnamese |
Compare Zoho People with other popular tools in the same category.
Self-check-in using mobile. Attendance management.
Mobile app needs more facilities and to be more user-friendly
Attendance management is solved. Feedback system is very useful to document feedbacks also instant appreciations.
Time Tracker, Attendance system, Perfromance Management System, Leave and Feeds
Customer support has to be improvised and UI can be little better
HRMS
I love the Analytics features which helps to provide insight for management on staff and organizational process. Also the Performance Appraisal system is go great.
The portal has simple drop down but the sub module has too much information that makes it not tot ease to use
HR Automation
Zoho people is great for tracking different types of time off, logging hours in the office, and keeping track of employee information.
I wish there were more functions available on the mobile app.
I work in an all-volunteer office, and Zoho People's function for clocking in and out has been really helpful for creating accountability for when staff members are in and when they're taking time off.
There are a lot of good features but one that I love personally as an employee is Performance Management which helps you set specific goals regarding your career, You also get feedback from the management on that which sets the more transparent evaluation. Other good features are - Leave management, Attendance tracking
So far I haven't encountered any problem, as per my observation for some people the learning curve of the product is slightly more.
The biggest challenge Zoho People solves is that it provides all the essential processes at one platform only so, as a user you don't have to integrate or even use the multiple platforms. So as an example - It has an onboarding process and a centralized HR management system. As an employee, you can easily manage your attendance, leave tracking, and performance appraisals.
It allows an Offshore team to fulfil their HR-related roles and responsibilities.
Nothing specific to dislike in the product.
It helps in addressing the problems like Allocating leaves to the different team members as per their geographical location. It also helps in segregating the roles for each employee and identifying them on an organizational level. It helps in the expense management as well especially using it through the phone app.
You can save different kind of information and documents
It has kind of complicated tools and filters and spaces where you can lose information
Compliance of candidates information
Ease of use. Useful for Evaluation, attendance, Leave and details. Fulfil almost every requirement of managing WOrkforce of an organisation. Suitable for any size of organisation Smooth process
Expensive software, more competitors available with less pricing
Easy integration with other softawres & Report creation
I have seen the integration of Zoho People in my organization when we switched from GreytHR. So, comparatively it is lot easier to use and lots of customization can be done. Best feature I feel is the Integration if Check In and Checkout and we use it on a daily basis in our organization.
I have not found any downside as far as usage is concerned. I am not sure of the backend implementation or support.
Zoho people mainly focuses on the issues related to HR and workforce management. and almost all the things from OnBoarding to Resignation is handled now on Zoho people. Few of the benifits that it is solving is: - Time Tracking. - Project Management. - Data Redundancy. - Central place for all the relevant records of an employee.
User-friendly interface, Integration with other Zoho products, customization options
Integrating with non-Zoho products is challenging
People help streamline various HR processes such as attendance tracking, leave management, performance evaluations, and more. This reduces administrative overhead and improves overall efficiency
It is a great tool to have. We can manage multiple things in one place like leaves, attendance, holidays, regularization, and more. One of the best things is that it is very easy to use so one won't get confused. We can also see announcements made by admin on the tool regarding holidays, compensatory leave notices, and more. We use it on a daily basis to log in, log out, and mention breaks. It is integrated with other tools required and we get emails on Outlook as well.
I haven't come across anything major yet that proves to be a major drawback for it.
It is one platform to manage multiple things. We can apply, and manage leaves, attendance, and more on the platform. It saves a lot of time.
I can't live without ZOHO PEOPLE, I manage the org through that app. Every time my manager asks anything about a colleague, I just go to the app and that's it.
The reporting is not that good and the support team is bad.
I have everything in one place. I don't have to have multiple word or excel files to get some info.
The application is user-friendly and has core HR functionalities, including attendance, leave management, and performance management. It is a lightweight platform which helps you create and manage forms seamlessly. Overall, it is a good platform for SMBs and mid-market.
The platform looks more designed for Indian companies and lacks international compatibility. Form-based platform.
Core HR management, Attendance, Leave management, performance management
It's very easy and intuitive to use with clear options and markings for different tools and sections for different uses
The options sometimes are so overwhelming that users can get confused especially in the expenses and reimbursement section.
It helps to track and manage employees in my company and helps with attendance, leave tracking, file sharing, organisation management, and expense management to name a few
A lot of good features to talk about. Dashboards that include team members' anniversaries, leave reports, Upcoming holidays,new hires etc
Nothing major. Just that sometimes it lags during check-ins or checking out.
Firstly it helps us to keep track of employees' work time, Employee's PMS, etc. It keeps a record of the scores and helps us in rating a TM score quarterly and annually.
Our company uses Zoho to manage our sales leads and data. It is beneficial as our Outlook emails are also configured with Zoho. Making a quick quote to our clients through Zoho is the best what I like about Zoho
Our sales lead data is extremely important; in this case, it is not much secure. There should be strong verifications before someone signs in the ZohoCRM
We always use google sheets before testing the Zoho CRM. Now we have left using google sheets because the data is compiled and its one window operation for our sales team
Excellent documentation and Guides available for Developers Highly secured and compliant, providing multiple users roles for users Easy Onboarding Mechanism Easy Candidate Management
License cost seems to be a little high On-call support was not available; only chat support was available Customer service takes more than 1 day to reply your query
* Candidate management * API Integration Facility * Excellent stats provided about candidates and easy to track the status * Simple and User friendly for end users
It covers every aspect of the business in one integrated place
It is very expensive. The company should think about reducing their fee structure.
It helps me manage my payroll and expenses within the organization. I am yet to explore other functionalities. Zoho representatives calling up constantly is really annoyiny. They keep disturbing in my business activities.
Zoho People is one of the simplest tools to use in terms of operation. With a few clicks, one can navigate & gather the required information and further analyse and generate results & reports.
Minor hurdles like sometimes the toll gets stuck rest the Zoho People software works smoothly and provides the desired assistance to the user. Also, the UI can be more attractive & interactive.
The Zoho People tool benefited in a lot of ways as it's easy to use, and simple to operate. I can follow my team and team, their updates, and the profile documents attached with only a few clicks.
It's all in one app for all your business needs
their support is not upto the mark and sometime the sync issue
It's very cost effective and all the business app in one place and synched not need to got to different apps and platforms
Price efficient, ease of use, easily adaptable and easy for employer to get a new person
Customizations is not possible which is drawback
Price efficient for any startup
The simple and effective UI and the ability to pull our relevant reports for each transaction or information are effective. The speed of the transactions and output is breakneck, just at the click of a button.
There is nothing wrong about the product. However, the team should develop it even better in terms of customizations, which should give the user the option to choose the scale, terminologies and other such fields in different module of HRMS
Since the tool covers complete employee life cycle, this simplifies the job of HRBP in effectively manage a large employee base and keep the engagement level high among all of them
Zoho helps to easily check in check out, track the location, timing , easy regularisation, other employee birthday details and other important organisation updates.
After the check in it takes little time to display properly.
Easy live location tracking of the meeting, proper hour performance analysis. List of company documents to check.
I like that it's an all in one tool. It has everything an employer would ever need. HR, accounts, team management, IT, it has a tool for every department.
Given the budget, it does show its issues at times. Sometimes it lags, if you leave the system open the messenger app in Zoho one will not refresh.
I can check which team member has logged in or not and how much time people are spending on which project. I can make channels, which we connect with zoho one CRM to keep a record of all information related to one project in one place.
Best features: time tracking, custom approval settings, custom rules for leaves and people requests.
The tool is itself a little tough to understand, so a basic demo is always useful.
It's solving our time tracking issues per client which was earlier being done manually.
Zoho People currently we are using to manage our staff records related to attendance, leaves, documents, and many more. It is one of the bestHRSM software available in the market
The implementation time and they should work on the customer relations team. so that queries can get rectified soon
The whole experience with Zoho as of now is very good. All the features they have are very useful as it allow me to manage my employee's records and data in a more efficient manner.
Zoho People is one of the best tools to perform human resource duties ruthlessly. It has tremendous features to track employees and manage all the details about their attendance, bonus, performance, salary, and complaints. It includes all the features in a single dashboard. All of the management can be organized from the HR end. The HR and employees can interact and leave comments on different issues within the platform.
They need to make their customer service team more effective and responsive. So, the issues can be resolved within a given frame of time. The setup of this tool on the device initially first time is quite a hectic and time taking process.
The overall experience with Zoho People is outstanding. All of its features are amazing and help us to connect and manage all the data of employees and organize it in an effective way. We can track the live activities of the employees to drive good and accurate results out of it. This tool is fantastic for human resource management.
Leave balance and app easy to access from your phone
When you apply for leave and add team emaild it should send the notification to everyone.
Leave planning
Zoho poeple have mobile application as well. It helps logging in, uploading docs and make checking In and Out easier. Notification alert before your working shifts start.
Nothing as such, loving all the features.
It helps for multiple things. Attendance monitoring system. Important docs sharing. Taking acknowledgement on docs (Digital signature). Notification for events inside the organization.
I like that I don't need to use multiple platforms to manage my salary information, time tracking and leaves. I find all the help I need in one go. It's the best tool, I have used till date.
Zoho people has a tendency to hang a lot. Sometimes, i enter my check in time but it just won't check me into the system. It's frustrating when it hangs so much.
Time management, salary slip management, leave tracking