Zoho Workplace Reviews: 4.5/5 — Highly Rated
Zoho Workplace is a digital workspace platform that helps centralize workspaces, simplify file sharing, and streamline team communication. Thanks to its unified dashboard, Zoho Workplace brings all your office work and collaboration to a single place while the AI-powered smart assistant, Zia, helps users find what they need efficiently. That platform is also accessible via a mobile app.
| Company | Zoho Corporation |
|---|---|
| Year founded | 2000 |
| Company size | 10,001+ employees |
| Headquarters | Chennai, Tamil Nadu |
| Social Media |
| Capabilities |
AI
API
|
|---|---|
| Segment |
Small Business
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation, Videos, Webinars |
| Languages | English |
Compare Zoho Workplace with other popular tools in the same category.
Zoho Connect has a nice layout with concise and easy-to-use panels. There are tools that allow me and my team to chat and collaborate on documents that are accessible within the platform and through connected cloud storage services like Google Drive and Dropbox. The text chat is more engaging than standard chat apps and more conducive to discussions about business activities. I like the calendar for getting a quick glimpse and our project timeline and the task grid that allows us to assign duty and priorities to various tasks.
The price is a bit high for some of the premium packages. I don't think the price is worth it for all of our projects. Some users on my team have found Zoho Connect to be more of a burden to keep up with and didn't respond well to demands generated from it. Though there are some customization options, the possibilities aren't as extensive as I'd like.
We use Zoho Connect as a hub for many projects. It allows us to keep everyone updated in real time and store resources and applicable files in one location. This platform has definitely been more efficient than standard phone calls, emails and text chats. We are generally more on the same page when it comes to assigned tasks and deadlines. Zoho Connect has also been a great way to on-board new team members. They can look over past discussions and resources to get a quick and accurate picture on project activities.
Zoho was really go at connecting my team and myself. I could create projects and upload documents for my team to review. My team was also able to add to the project and build upon someone else comment.
The only thing I disliked was sometimes I would get lost in the app but I know they have worked on the application to be more user friendly.
My team is spread throughout Texas and we cannot always have a physical meeting to collaborate. Zoho allows us to collaborate easily.
Zoho connect is very easy to use in comparison with other sites. We mostly use it for our Alerts n news.
There is a learning curve that is associated with Zoho connect. Zoho connects works well with zoho ecosystem but not with other suites.
It allows us to closely work with our remote team. Project handling, file sharing, task allowcation and tagging the responsible person becomes easy in remotely working environment. Its solves our news alerts or internal newsletter problem and reduces dependency on mails for internal communication.
Zoho CRM is a really cool app and flexible with my work place
Zia search is only a search and not having wedged
Sometimes yea but not always solving our work problem
Very comprehensive platform for multiple uses
The workflow is not very clear. The UI doesn't look modern enough.
Client info database management.
I like the security the best. Zoom and others track, monitor, and scrape your information.
That you cannot record video meetings. This should be addd soon.
No issus other than not being able to record.
Zoho Connect encourages our team to communicate in an informal space. It's intuitive and easy to use, meaning new team members can adopt it quickly.
Sometimes, while using Zoho Connect, the platform freezes and requires me to restart the browser. Not a big deal obviously, but it can be a little tricky to deal with. Also, formatting certain posts (boldface, linking, etc.) can get tricky as well.
Cross-team collaboration, specifically in an informal setting. We also use it as a space for quick, simple Q&A-style communication across different teams within our company.
great customer service great user experience
nothing to note right now, happy customer
building better customer relationships and experiences
Great prodiuct but has many limitzations
ease of use is not easy and the interface is a bit archaic to me
Connecting Data Points
I think the intention is for it to be an internal social media platform that can also help productivity
It isn't very good at being a primary productivity tool
Right now we aren't using it properly, so it's hard to say. I anticipate that with a larger team, it could be a company culture hub
