Findstack offers objective and comprehensive comparisons to help you find the best software. We may earn a referral fee when you visit a vendor through our links. Learn more
At a Glance
Overview
1CRM is a cloud-based customer relationship management (CRM) platform designed to provide key business features that can help users manage sales, customer service, and business operations. The solution is known for helping customers generate leads, minimize costs, and boost sales & productivity t... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 7 images
Freshsales' intuitive interface allows users to manage both employee and customer relationships with ease. Rooted in the Freshworks ecosystem, their CRM platform is comprised of various tools, including Freshdesk, for customer service; Freshchat for chatbot features; and Freshcaller for the cloud... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
Exclusive Deals
Discover Amazing Software Deals on Findstack
Get access to up to $600,000+ in savings on the best software to scale your business.
Pricing
Free trial available
Free plan available
Unit
Seat
Billing type
Recurring Subscription
Startup
$15.00
per seat / month
Startup+
$23.00
per seat / month
Startup+
$23.00
per seat / month
Professional
$33.00
per seat / month
Enterprise
$39.00
per seat / month
Free trial available
Free plan available
Billing type
Recurring Subscription
Free
$0.00
/ month
Growth
$15.00
/ month
Pro
$39.00
/ month
Enterprise
$69.00
/ month
Pros and Cons
Not enough data available.
Not enough data available.
- Intelligent predictive and real-time insights for CRM programs
- AI-powered contact scoring and lead management
- Extensive selection of powerful integrations
- Access to the complex Freshworks ecosystem available
- 360-degree sales platform to access full customer information
- Billing is managed per user, which means it can add up for bigger teams
- Some businesses will need higher packages for more contacts
Reviewer's Segments
Small Business
45.45%
Mid Market
54.55%
Enterprise
0.0%
Small Business
67.84%
Mid Market
26.9%
Enterprise
5.25%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
22
- 8x8 Contact Center
- Android
- Asana
- Authorize.Net
- Calendar
- Chargebee
- CloudTalk
- DocuSign
- Dropbox
- Freshchat
- Freshdesk
- Freshdesk Contact Center
- Gmail
- Google Maps API
- Google Workspace
- HubSpot CRM
- HubSpot Marketing Hub
- Incrowd Interview
- Intuit Mailchimp
- Joomla
- LiveChat
- Lyne.ai
- Mailmodo
- Microsoft 365
- Microsoft Teams
- Overloop
- PandaDoc
- PartnerStack
- Pinecone
- Reply
- Shift
- SimplyCast
- Skype
- Slack
- Smith.ai Live Website Chat
- Stripe
- SurveySparrow
- Twilio
- WooCommerce
- Xero
- Zapier
- Zoom
- macOS
Total integrations:
21
- 8x8 Contact Center
- Android
- Asana
- Authorize.Net
- Calendar
- Chargebee
- CloudTalk
- DocuSign
- Dropbox
- Freshchat
- Freshdesk
- Freshdesk Contact Center
- Gmail
- Google Maps API
- Google Workspace
- HubSpot CRM
- HubSpot Marketing Hub
- Incrowd Interview
- Intuit Mailchimp
- Joomla
- LiveChat
- Lyne.ai
- Mailmodo
- Microsoft 365
- Microsoft Teams
- Overloop
- PandaDoc
- PartnerStack
- Pinecone
- Reply
- Shift
- SimplyCast
- Skype
- Slack
- Smith.ai Live Website Chat
- Stripe
- SurveySparrow
- Twilio
- WooCommerce
- Xero
- Zapier
- Zoom
- macOS
Top Alternatives
Categories
Common categories include: CRM Software.
Company Details
- By 1CRM Corp.
- Located in Victoria, British Columbia, Canada
- Founded in 1997
- By Freshworks
- Located in San Mateo, California
- Founded in 2010
Popular Comparisons
