1CRM vs Freshsales

Take a look at how 1CRM and Freshsales stack up against each other across pricing, features, and support using feedback from real users like yourself. 1CRM scores 4.4 out of 5 from 22 reviews, while Freshsales has been rated 4.5 out of 5 from 1104 reviews.
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1CRM Logo

1CRM

4.4
(22)
Freshsales Logo

Freshsales

4.5
(1,104)
At a Glance
1CRM Logo
1CRM
Starting at:
$15.00/seat/month
Freshsales Logo
Freshsales
Starting at:
$15.00/month
Overview
1CRM Logo
1CRM
1CRM is a cloud-based customer relationship management (CRM) platform designed to provide key business features that can help users manage sales, customer service, and business operations. The solution is known for helping customers generate leads, minimize costs, and boost sales & productivity t... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
1CRM
View 7 images
1CRM Screenshots
Freshsales Logo
Freshsales
Freshsales' intuitive interface allows users to manage both employee and customer relationships with ease. Rooted in the Freshworks ecosystem, their CRM platform is comprised of various tools, including Freshdesk, for customer service; Freshchat for chatbot features; and Freshcaller for the cloud... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Freshsales
View 5 images
Freshsales Screenshots
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Pricing
1CRM Logo
1CRM
Free trial available
Free plan available
Unit Seat
Billing type Recurring Subscription
Startup
$15.00
per seat / month
Startup+
$23.00
per seat / month
Startup+
$23.00
per seat / month
Professional
$33.00
per seat / month
Enterprise
$39.00
per seat / month
See all pricing
Freshsales Logo
Freshsales
Free trial available
Free plan available
Billing type Recurring Subscription
Free
$0.00
/ month
Growth
$15.00
/ month
Pro
$39.00
/ month
Enterprise
$69.00
/ month
See all pricing
Pros and Cons
1CRM Logo
1CRM
Pros

Not enough data available.

Cons

Not enough data available.

Freshsales Logo
Freshsales
Pros
  • Intelligent predictive and real-time insights for CRM programs
  • AI-powered contact scoring and lead management
  • Extensive selection of powerful integrations
  • Access to the complex Freshworks ecosystem available
  • 360-degree sales platform to access full customer information
Cons
  • Billing is managed per user, which means it can add up for bigger teams
  • Some businesses will need higher packages for more contacts
Reviewer's Segments
1CRM Logo
1CRM
Small Business
45.45%
Mid Market
54.55%
Enterprise
0.0%
Freshsales Logo
Freshsales
Small Business
67.84%
Mid Market
26.9%
Enterprise
5.25%
Deployment
1CRM Logo
1CRM
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Freshsales Logo
Freshsales
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
1CRM Logo
1CRM
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Freshsales Logo
Freshsales
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
1CRM Logo
1CRM
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Freshsales Logo
Freshsales
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
1CRM Logo
1CRM
Total integrations: 22
  • 8x8 Contact Center
  • Android
  • Asana
  • Authorize.Net
  • Calendar
  • Chargebee
  • CloudTalk
  • DocuSign
  • Dropbox
  • Freshchat
  • Freshdesk
  • Freshdesk Contact Center
  • Gmail
  • Google Maps API
  • Google Workspace
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Incrowd Interview
  • Intuit Mailchimp
  • Joomla
  • LiveChat
  • Lyne.ai
  • Mailmodo
  • Microsoft 365
  • Microsoft Teams
  • Overloop
  • PandaDoc
  • PartnerStack
  • Pinecone
  • Reply
  • Shift
  • SimplyCast
  • Skype
  • Slack
  • Smith.ai Live Website Chat
  • Stripe
  • SurveySparrow
  • Twilio
  • WooCommerce
  • Xero
  • Zapier
  • Zoom
  • macOS
Freshsales Logo
Freshsales
Total integrations: 21
  • 8x8 Contact Center
  • Android
  • Asana
  • Authorize.Net
  • Calendar
  • Chargebee
  • CloudTalk
  • DocuSign
  • Dropbox
  • Freshchat
  • Freshdesk
  • Freshdesk Contact Center
  • Gmail
  • Google Maps API
  • Google Workspace
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Incrowd Interview
  • Intuit Mailchimp
  • Joomla
  • LiveChat
  • Lyne.ai
  • Mailmodo
  • Microsoft 365
  • Microsoft Teams
  • Overloop
  • PandaDoc
  • PartnerStack
  • Pinecone
  • Reply
  • Shift
  • SimplyCast
  • Skype
  • Slack
  • Smith.ai Live Website Chat
  • Stripe
  • SurveySparrow
  • Twilio
  • WooCommerce
  • Xero
  • Zapier
  • Zoom
  • macOS
Top Alternatives
1CRM Logo
1CRM
See all alternatives
Freshsales Logo
Freshsales
See all alternatives
Company Details
1CRM Logo
1CRM
  • By 1CRM Corp.
  • Located in Victoria, British Columbia, Canada
  • Founded in 1997
Freshsales Logo
Freshsales
  • By Freshworks
  • Located in San Mateo, California
  • Founded in 2010