20NINE vs Zoho CRM

Take a look at how 20NINE and Zoho CRM stack up against each other across pricing, features, and support using feedback from real users like yourself. 20NINE scores 4.9 out of 5 from 18 reviews, while Zoho CRM has been rated 4.1 out of 5 from 2438 reviews.
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20NINE CRM Software logo

20NINE

4.9

( 18 )

Zoho CRM CRM Software logo

Zoho CRM

4.1
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At a Glance
20NINE CRM Software logo
20NINE
Starting at:
$1.90/ one-time
Zoho CRM CRM Software logo
Zoho CRM
Starting at:
$14.00/seat/month
Overview
20NINE CRM Software logo
20NINE
20NINE (also referenced as SalesBox – 20NINE TECH) is a modular super-app for micro and small businesses that combines CRM, document and contract management, e-signing, communications, marketing, recruitment/CV/consultant management, support/ticketing and a customer portal. It is designed to let ... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Zoho CRM CRM Software logo
Zoho CRM
Zoho CRM is a leading customer relationship management platform that businesses of all sizes can rely to manage sales, track marketing campaigns, and gain customer insight within a centralized, collaborative environment. Using Zoho CRM, users can set up and customize that platform according to th... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Zoho CRM
View 7 images
Zoho CRM Screenshots
Zoho CRM screenshot 1
Zoho CRM screenshot 2
Zoho CRM screenshot 3
Zoho CRM screenshot 4
Zoho CRM screenshot 5
Zoho CRM screenshot 6
Zoho CRM screenshot 7
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Pricing
20NINE CRM Software logo
20NINE
Free trial available
Free plan available
Billing type Usage Based
Flexible e-signing (usage)
$1.90
one-time
Document Management add-on
$1.90
/ month
The Super App
$2.90
/ month
See all pricing
Zoho CRM CRM Software logo
Zoho CRM
Free trial available
Free plan available
Unit Seat
Billing type Recurring Subscription
Standard
$14.00
per seat / month
Professional
$23.00
per seat / month
Enterprise
$40.00
per seat / month
Ultimate
$52.00
per seat / month
See all pricing
Pros and Cons
20NINE CRM Software logo
20NINE
Pros
  • Very affordable per-user pricing (marketplace-quoted rates).
  • Broad feature set in a single app, reducing tool sprawl.
  • Integration with common tools (Office365, Google Workspace, Mailchimp, Fortnox, etc.).
  • Mobile support and accessibility.
  • Simple onboarding; users report being operational quickly.
Cons
  • Some advanced features (deep forecasting, advanced custom objects/workflows) are less mature or unclear.
  • Public documentation and training materials appear limited in depth.
  • Support can be slower or limited by geography/time zones (implied in reviews).
Zoho CRM CRM Software logo
Zoho CRM
Pros
  • Extensive omnichannel customer support via live chat, phone and email
  • High-level automation options for various sales tasks
  • Tons of integrations with third-party tools like Outlook and LinkedIn
  • Mobile version with access to visual reports
  • Data security, integrity, and regulatory compliance built-in
Cons
  • Not the best tutorials for beginners
  • Integrations can be a little clunky
Reviewer's Segments
20NINE CRM Software logo
20NINE
Small Business
66.67%
Mid Market
22.22%
Enterprise
11.11%
Zoho CRM CRM Software logo
Zoho CRM
Small Business
63.58%
Mid Market
29.86%
Enterprise
6.56%
Deployment
20NINE CRM Software logo
20NINE
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Zoho CRM CRM Software logo
Zoho CRM
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
20NINE CRM Software logo
20NINE
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Zoho CRM CRM Software logo
Zoho CRM
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Training
20NINE CRM Software logo
20NINE
  • Documentation
  • Live Online
  • Webinars
Zoho CRM CRM Software logo
Zoho CRM
  • Documentation
  • Live Online
  • Webinars
Integrations
20NINE CRM Software logo
20NINE
Total integrations: 1
  • Acquire.io
  • AliveChat
  • ApexChat
  • Apollo.io
  • Appy Pie
  • BigCommerce Enterprise
  • Bigin by Zoho CRM
  • Bookyourdata
  • Brevo Marketing Platform
  • Browse AI
  • BuiltWith
  • Calendar
  • Campayn
  • Chat2Desk
  • Clappia
  • Claritysoft
  • Click2Magic
  • ClickSend
  • Creatio
  • Deskxpand
  • Diginius Insight
  • Domain.com
  • Dropbox
  • Folderly
  • Genesis Pro
  • GoTo Connect
  • GoToMeeting
  • Goolara Symphonie
  • Hunter
  • Incrowd Interview
  • Instapage
  • Involve.Me
  • JangoMail
  • JivoChat
  • Jotform
  • Jotform Tables
  • Kissflow
  • KrispCall
  • Landbot
  • LeadIQ
  • Lindy
  • Lyne.ai
  • MCA Suite
  • Mailture
  • MeetGeek
  • MyOwnConference
  • Network Solutions
  • Nextiva
  • Ninja Outreach
  • Overloop
  • Parallels Desktop For Mac
  • Personio
  • Pinpointe On-Demand
  • Podium
  • Postmark
  • Provide Support Live Chat
  • QuickBooks Desktop Pro
  • QuickBooks Desktop for Mac
  • Quo
  • Rewind AI
  • Ring Central
  • RingCentral MVP
  • Salesmsg
  • Seamless.AI
  • Shift4Shop
  • Skuid
  • Smith.ai Live Website Chat
  • SupportBee
  • SurveySparrow
  • Textdrip
  • Tidio
  • UENI
  • Unbounce
  • Userlike
  • Wati
  • Xperify
  • Zendesk Support Suite
  • Zoho Assist
  • Zoho Bookings
  • Zoho Campaigns
  • Zoho Creator
  • Zoho Expense
  • Zoho Inventory
  • Zoho Invoice
  • Zoho Mail
  • Zoho Marketing Automation
  • Zoho People
  • Zoho Projects
  • Zoho Sign
  • Zoho Social
  • Zoho Sprints
  • ZoomInfo
  • airSlate
Zoho CRM CRM Software logo
Zoho CRM
Total integrations: 92
  • Acquire.io
  • AliveChat
  • ApexChat
  • Apollo.io
  • Appy Pie
  • BigCommerce Enterprise
  • Bigin by Zoho CRM
  • Bookyourdata
  • Brevo Marketing Platform
  • Browse AI
  • BuiltWith
  • Calendar
  • Campayn
  • Chat2Desk
  • Clappia
  • Claritysoft
  • Click2Magic
  • ClickSend
  • Creatio
  • Deskxpand
  • Diginius Insight
  • Domain.com
  • Dropbox
  • Folderly
  • Genesis Pro
  • GoTo Connect
  • GoToMeeting
  • Goolara Symphonie
  • Hunter
  • Incrowd Interview
  • Instapage
  • Involve.Me
  • JangoMail
  • JivoChat
  • Jotform
  • Jotform Tables
  • Kissflow
  • KrispCall
  • Landbot
  • LeadIQ
  • Lindy
  • Lyne.ai
  • MCA Suite
  • Mailture
  • MeetGeek
  • MyOwnConference
  • Network Solutions
  • Nextiva
  • Ninja Outreach
  • Overloop
  • Parallels Desktop For Mac
  • Personio
  • Pinpointe On-Demand
  • Podium
  • Postmark
  • Provide Support Live Chat
  • QuickBooks Desktop Pro
  • QuickBooks Desktop for Mac
  • Quo
  • Rewind AI
  • Ring Central
  • RingCentral MVP
  • Salesmsg
  • Seamless.AI
  • Shift4Shop
  • Skuid
  • Smith.ai Live Website Chat
  • SupportBee
  • SurveySparrow
  • Textdrip
  • Tidio
  • UENI
  • Unbounce
  • Userlike
  • Wati
  • Xperify
  • Zendesk Support Suite
  • Zoho Assist
  • Zoho Bookings
  • Zoho Campaigns
  • Zoho Creator
  • Zoho Expense
  • Zoho Inventory
  • Zoho Invoice
  • Zoho Mail
  • Zoho Marketing Automation
  • Zoho People
  • Zoho Projects
  • Zoho Sign
  • Zoho Social
  • Zoho Sprints
  • ZoomInfo
  • airSlate
Top Alternatives
20NINE CRM Software logo
20NINE
See all alternatives
Zoho CRM CRM Software logo
Zoho CRM
See all alternatives