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Zendesk CRM
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At a Glance
Overview
ActiveCampaign is an integrated marketing tool that easily automates email marketing strategies and creates targeted campaigns. While automated marketing is a core component of the system, ActiveCampaign is a powerful tool that can do so much more. The software is known for being able to deliver ... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Zendesk CRM is a robust customer relationship management software designed to streamline communication and enhance customer service experiences. It offers tools for managing customer interactions, support tickets, and sales pipelines, allowing businesses to build stronger relationships with their... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Team
$19.00
per / month
Growth
$49.00
per / month
Professional
$99.00
per / month
Enterprise
$199.00
per / month
Pros and Cons
- Powerful email builder
- Machine learning enabled helps boost marketing results
- Seamlessly integrates with automations
- On-site chat is an additional, paid add on
- Advanced feature are complicated to use and navigate.
- User-friendly interface
- Robust mobile application
- Extensive integration options
- Strong onboarding support
- Comprehensive feature set
- Advanced features reserved for higher-tier plans
- Limited API calls on lower-tier plans
- Additional costs for certain add-ons
Reviewer's Segments
Small Business
92.75%
Mid Market
6.42%
Enterprise
0.83%
Insufficient data to show segment split
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
30
- Airmeet
- Asana
- BigContacts
- Bubble
- Capsule CRM
- Clearout
- ClickFunnels
- Close
- Copper
- Demio
- DocuSign
- Elementor Hosting
- EverWebinar
- FreshBooks
- Hello Bar
- Hootsuite
- Instapage
- Intuit Mailchimp
- Involve.Me
- Kajabi
- LiveChat
- PayPal Payments Pro
- ProjectManager
- Quickbase
- Shopify
- SurveyMonkey
- Swipe Pages
- Systeme
- Thinkific
- Tidio
- Trello
- Unbounce
- WebinarGeek
- Zoho One
- eWebinar
Total integrations:
5
- Airmeet
- Asana
- BigContacts
- Bubble
- Capsule CRM
- Clearout
- ClickFunnels
- Close
- Copper
- Demio
- DocuSign
- Elementor Hosting
- EverWebinar
- FreshBooks
- Hello Bar
- Hootsuite
- Instapage
- Intuit Mailchimp
- Involve.Me
- Kajabi
- LiveChat
- PayPal Payments Pro
- ProjectManager
- Quickbase
- Shopify
- SurveyMonkey
- Swipe Pages
- Systeme
- Thinkific
- Tidio
- Trello
- Unbounce
- WebinarGeek
- Zoho One
- eWebinar
Top Alternatives
Categories
Common categories include: CRM Software.
Company Details
- By ActiveCampaign
- Located in Chicago, IL
- Founded in 2003
- By Zendesk, Inc.
- Located in San Francisco, California, United States
- Founded in 2007
