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Methodology
Freshsales
4.5
( 1,104 )
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5.0
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At a Glance
Overview
From finding the right connections to building qualified leads and engaging with prospects, Adapt is built for modern marketers and sales teams. As a major player in its space, Adapt is a database provider across multiple industries with over half a million users and 100 million business contacts... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Freshsales' intuitive interface allows users to manage both employee and customer relationships with ease. Rooted in the Freshworks ecosystem, their CRM platform is comprised of various tools, including Freshdesk, for customer service; Freshchat for chatbot features; and Freshcaller for the cloud... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Free
$0.00
/ month
Growth
$15.00
/ month
Pro
$39.00
/ month
Enterprise
$69.00
/ month
Pros and Cons
Not enough data available.
Not enough data available.
- Intelligent predictive and real-time insights for CRM programs
- AI-powered contact scoring and lead management
- Extensive selection of powerful integrations
- Access to the complex Freshworks ecosystem available
- 360-degree sales platform to access full customer information
- Billing is managed per user, which means it can add up for bigger teams
- Some businesses will need higher packages for more contacts
Reviewer's Segments
Small Business
55.56%
Mid Market
38.89%
Enterprise
5.56%
Small Business
67.84%
Mid Market
26.9%
Enterprise
5.25%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
7
- Asana
- Calendar
- CloudTalk
- Constant Contact
- DocuSign
- Freshchat
- Freshdesk
- Freshdesk Contact Center
- Gmail
- GoldMine
- Google Calendar
- HubSpot Marketing Hub
- Incrowd Interview
- Intuit Mailchimp
- Involve.Me
- Lyne.ai
- Mailmodo
- Microsoft 365
- Microsoft Exchange
- Microsoft Outlook
- Overloop
- PandaDoc
- PartnerStack
- Pinecone
- Reply
- Smith.ai Live Website Chat
- SugarCRM
- SurveySparrow
- Zapier
Total integrations:
22
- Asana
- Calendar
- CloudTalk
- Constant Contact
- DocuSign
- Freshchat
- Freshdesk
- Freshdesk Contact Center
- Gmail
- GoldMine
- Google Calendar
- HubSpot Marketing Hub
- Incrowd Interview
- Intuit Mailchimp
- Involve.Me
- Lyne.ai
- Mailmodo
- Microsoft 365
- Microsoft Exchange
- Microsoft Outlook
- Overloop
- PandaDoc
- PartnerStack
- Pinecone
- Reply
- Smith.ai Live Website Chat
- SugarCRM
- SurveySparrow
- Zapier
Top Alternatives
Categories
Common categories include: CRM Software.
Company Details
- By ADAPT Software Applications, Inc.
- Located in Irvine, CA, USA
- Founded in 1998
- By Freshworks
- Located in San Mateo, California
- Founded in 2010
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