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Adobe Experience Manager vs Freshdesk Comparison

Adobe Experience Manager vs Freshdesk Comparison
Adobe Experience Manager
Freshdesk

At a Glance

3.8

Digital Asset Management Software

Pricing Not Available

4.4

Help Desk Software

Starting at $0

Per Month

Overview

Adobe Experience Manager

Adobe Experience Manager is a cloud-based content management solution to help businesses create websites, mobile applications, and web forms. The AI-enabled platform lets content creators create, manage, and deliver marketing content to customers using machine learning algorithms. Additionally, it e…  Learn more

Target Market

Enterprise

Mid Market

Small Business

Freshdesk

Freshdesk is the preferred help desk system for small businesses. Customer service is just one facet of the expansive Freshworks toolkit. Freshdesk also has a ticket management system with AI automation that routes tickets to the most relevant, available agents with great efficiency. The platform ha…  Learn more

Target Market

Enterprise

Mid Market

Small Business

Pricing

See Pricing Details

Free Trial Available

Started

$0

Per Month

Growth

$18

Per Month

Pro

$59

Per Month

Enterprise

$95

Per Month

See Pricing Details

Free Plan Available

Free Trial Available

Pricing Available

Pros & Cons

Adobe Experience Manager Pros

There is not sufficient information

Adobe Experience Manager Cons

There is not sufficient information

Freshdesk Pros

  • There’s a free plan available
  • Freshdesk uses powerful Freddy AI for its conversational chatbot
  • You get access to high-quality website widgets like forms, personalized content, and click detection

Freshdesk Cons

  • Some key features like AI are only available on the most expensive plan.

Screenshots

Adobe Experience Manager

Freshdesk

Videos

Adobe Experience Manager

No videos provided

Freshdesk

Freshworks Customer Service

Top Alternatives

Adobe Bridge

4.2

Starting at $84.99

Per Month

Adobe Creative Cloud

4.6

Starting at $54.99

Per Month

Extensis

4.0

Starting at $10

Per Month

Agile CRM

4.0

Starting at $0

Per Month

Gold-Vision

5.0

Starting at $32.50

per user, per month

Appy Pie

4.7

Starting at $16

Per Month

Deployment

Cloud, SaaS, Web-Based

Mobile Android

Mobile iPhone

Support

24/7 (Live rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

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