Agile CRM vs Help Scout

Take a look at how Agile CRM and Help Scout stack up against each other across pricing, features, and support using feedback from real users like yourself. Agile CRM scores 4.1 out of 5 from 344 reviews, while Help Scout has been rated 4.4 out of 5 from 401 reviews.
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Agile CRM Logo

Agile CRM

4.1
(344)
Help Scout Logo

Help Scout

4.4
(401)
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At a Glance
Agile CRM Logo
Agile CRM
Starting at:
$8.99/month
Help Scout Logo
Help Scout
Starting at:
$25.00/month
Overview
Agile CRM Logo
Agile CRM
Agile CRM is a popular customer relationship platform that was built for small to medium sized organization. The software is best known for its ability to seamlessly integrate sales, service, marketing, social media and other engagement channels to offer a centralized, cloud-based hub that delive... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Agile CRM
View 5 images
Agile CRM Screenshots
Agile CRM screenshot 1
Agile CRM screenshot 2
Agile CRM screenshot 3
Agile CRM screenshot 4
Agile CRM screenshot 5
Help Scout Logo
Help Scout
Help Scout gives growing businesses everything they need to deliver world class customer support in one simple, scalable platform. Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Help Scout
View 5 images
Help Scout Screenshots
Help Scout screenshot 1
Help Scout screenshot 2
Help Scout screenshot 3
Help Scout screenshot 4
Help Scout screenshot 5
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Pricing
Agile CRM Logo
Agile CRM
Free trial available
Free plan available
Billing type Recurring Subscription
Free
$0.00
/ month
Starter
$8.99
/ month
Starter
$8.99
/ month
Regular
$29.99
/ month
Enterprise
$47.99
/ month
See all pricing
Help Scout Logo
Help Scout
Free trial available
Free plan available
Billing type Recurring Subscription
Standard
$25.00
/ month
Plus
$50.00
/ month
Pro
Contact Us
See all pricing
Pros and Cons
Agile CRM Logo
Agile CRM
Pros
  • Free plan for up to 10 users
  • Cloud-based environment for quick scaling
  • Multi-cloud chat windows
  • Workflow automation and easy data entry
  • Extensive customer support
Cons
  • Only available in English
  • Not suitable for on-premises deployment
Help Scout Logo
Help Scout
Pros

Not enough data available.

Cons

Not enough data available.

Reviewer's Segments
Agile CRM Logo
Agile CRM
Small Business
79.07%
Mid Market
14.83%
Enterprise
6.1%
Help Scout Logo
Help Scout
Small Business
61.85%
Mid Market
33.17%
Enterprise
4.99%
Deployment
Agile CRM Logo
Agile CRM
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Help Scout Logo
Help Scout
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Agile CRM Logo
Agile CRM
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Help Scout Logo
Help Scout
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
Agile CRM Logo
Agile CRM
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Help Scout Logo
Help Scout
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
Agile CRM Logo
Agile CRM
Total integrations: 16
  • Agile CRM
  • Amazon SES
  • ClickDesk
  • Close
  • CloudTalk
  • FreshBooks
  • FullContact
  • Gmail
  • Google Workspace
  • Help Scout
  • Helpdesk
  • Intuit Mailchimp
  • Kinsta
  • LiveHelpNow
  • Microsoft Exchange
  • OnePageCRM
  • PartnerStack
  • Pinecone
  • Plivo
  • Provide Support Live Chat
  • Smith.ai Live Website Chat
  • SupportBee
  • SurveyMonkey
  • Testimonial
  • Tidio
  • UserVoice
  • Zowie
  • n8n
Help Scout Logo
Help Scout
Total integrations: 13
  • Agile CRM
  • Amazon SES
  • ClickDesk
  • Close
  • CloudTalk
  • FreshBooks
  • FullContact
  • Gmail
  • Google Workspace
  • Help Scout
  • Helpdesk
  • Intuit Mailchimp
  • Kinsta
  • LiveHelpNow
  • Microsoft Exchange
  • OnePageCRM
  • PartnerStack
  • Pinecone
  • Plivo
  • Provide Support Live Chat
  • Smith.ai Live Website Chat
  • SupportBee
  • SurveyMonkey
  • Testimonial
  • Tidio
  • UserVoice
  • Zowie
  • n8n
Top Alternatives
Agile CRM Logo
Agile CRM
See all alternatives
Help Scout Logo
Help Scout
See all alternatives
Company Details
Agile CRM Logo
Agile CRM
  • By Agile CRM
  • Located in Plano, Texas, United States
  • Founded in 2013
Help Scout Logo
Help Scout
  • By Help Scout Inc.
  • Located in Boston, MA, USA
  • Founded in 2011