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Methodology
Zenzap
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At a Glance
Overview
Aircall is the cloud-based call center and phone system of choice for modern businesses. A voice platform that integrates seamlessly with popular CRM and helpdesk tools. Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Zenzap is a professional work-chat application for businesses that combines messaging, task management, file sharing, integrations, admin controls, and compliance/security. The platform emphasizes a mobile-first, clean and intuitive UX that separates work from personal communication. Key capabili... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Essentials
$30.00
/ month
Professional
$70.00
/ month
Custom
Contact Us
Free trial available
Free plan available
Billing type
Recurring Subscription
Free
$0.00
/ month
Pro
$4.00
/ month
Business+
$8.00
/ month
Enterprise
Contact Us
Pros and Cons
Not enough data available.
Not enough data available.
- Unified app combining chat, tasks, calendar and file storage
- Strong admin, security and compliance controls (GDPR, HIPAA, SOC2)
- Flexible pricing with flat-fee tiers and discounted annual plans
- Good support for external users and off-boarding
- Mobile-friendly with frontline workforce use cases
- Offline mode not confirmed in public docs
- Screen sharing capability not clearly documented
- Public details on AI agent capabilities are vague
- Supported UI languages beyond English not verified
- Some enterprise feature details require direct engagement with vendor
Reviewer's Segments
Small Business
54.54%
Mid Market
41.24%
Enterprise
4.22%
Insufficient data to show segment split
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Email/Help Desk
- Knowledge Base
- 24/7 (Live rep)
- Email/Help Desk
- Knowledge Base
Training
- Documentation
- Videos
- Documentation
- Videos
Integrations
Total integrations:
15
- Airtable
- Asana
- Box
- Calendly
- ClickUp
- Copper
- Freshdesk
- Grammarly
- HubSpot
- HubSpot CMS Hub
- HubSpot Marketing Hub
- Intuit Mailchimp
- Jira
- Linear
- Microsoft Teams
- Notion
- PartnerStack
- Pipedrive
- Ring Central
- Rippling
- Salesmsg
- Shopify
- Slack
- SysTools IMAP Migration Tool
- Trello
- Webflow
- WooCommerce
- Xero
- Zendesk Chat
- Zendesk Support Suite
- monday.com
Total integrations:
17
- Airtable
- Asana
- Box
- Calendly
- ClickUp
- Copper
- Freshdesk
- Grammarly
- HubSpot
- HubSpot CMS Hub
- HubSpot Marketing Hub
- Intuit Mailchimp
- Jira
- Linear
- Microsoft Teams
- Notion
- PartnerStack
- Pipedrive
- Ring Central
- Rippling
- Salesmsg
- Shopify
- Slack
- SysTools IMAP Migration Tool
- Trello
- Webflow
- WooCommerce
- Xero
- Zendesk Chat
- Zendesk Support Suite
- monday.com
Top Alternatives
Categories
Company Details
- By Aircall
- Located in New York, NY, United States
- Founded in 2014
- By Zenzap Ltd.
- Located in New York, New York, USA
- Founded in 2023
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