ApexChat vs Tidio

Take a look at how ApexChat and Tidio stack up against each other across pricing, features, and support using feedback from real users like yourself. ApexChat scores 3.8 out of 5 from 10 reviews, while Tidio has been rated 4.7 out of 5 from 1413 reviews.
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ApexChat Live Chat Software logo

ApexChat

3.8

( 10 )

Tidio Customer Service Software logo

Tidio

4.7
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At a Glance
ApexChat Live Chat Software logo
ApexChat
Pricing not provided by vendor
Tidio Customer Service Software logo
Tidio
Starting at:
$29.00/month
Overview
ApexChat Live Chat Software logo
ApexChat
ApexChat’s live chat software combines online messaging with human agents to make it convenient for prospective leads to contact your business. The software is used by over 10,000 companies that leverage the technology to boost their website lead conversion, and offer more engaging buyer experien... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
ApexChat
View 5 images
ApexChat Screenshots
ApexChat screenshot 1
ApexChat screenshot 2
ApexChat screenshot 3
ApexChat screenshot 4
ApexChat screenshot 5
Tidio Customer Service Software logo
Tidio
Tidio is a customer communication platform that combines help desks, live chat, chatbots, AI agents, and multichannel messaging into one easy-to-use interface. Designed for SMBs and enterprises alike, Tidio helps streamline customer support and boost engagement by enabling real-time conversations... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Tidio
View 1 images
Tidio Screenshots
Tidio screenshot 1
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Pricing
ApexChat Live Chat Software logo
ApexChat
No pricing information available
Tidio Customer Service Software logo
Tidio
Free trial available
Free plan available
Billing type Perpetual License
Free
$0.00
one-time
Starter
$29.00
/ month
Growth
$59.00
/ month
Plus
$749.00
/ month
Premium
$2999.00
/ month
See all pricing
Reviewer's Segments
ApexChat Live Chat Software logo
ApexChat
Small Business
70.0%
Mid Market
10.0%
Enterprise
20.0%
Tidio Customer Service Software logo
Tidio
Small Business
91.3%
Mid Market
7.5%
Enterprise
1.2%
Deployment
ApexChat Live Chat Software logo
ApexChat
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Tidio Customer Service Software logo
Tidio
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
ApexChat Live Chat Software logo
ApexChat
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Tidio Customer Service Software logo
Tidio
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Training
ApexChat Live Chat Software logo
ApexChat
  • Documentation
  • Live Online
  • Videos
  • Webinars
Tidio Customer Service Software logo
Tidio
  • Documentation
  • Live Online
  • Videos
  • Webinars
Integrations
ApexChat Live Chat Software logo
ApexChat
Total integrations: 20
  • AccuLynx
  • ActiveCampaign for Marketing
  • Adobe Commerce
  • Agile CRM
  • BigCommerce
  • Brevo Marketing Platform
  • CallRail
  • ClickDimensions
  • Clio
  • Duda
  • Ecwid
  • Facebook
  • Filevine
  • Google Ads
  • Google Analytics
  • Google Tag Manager
  • HubSpot
  • HubSpot CRM
  • Intuit Mailchimp
  • Jimdo
  • Joomla
  • LeadsPedia
  • MailerLite
  • Marketo
  • Omnisend
  • Pipedrive
  • Salesforce Platform
  • Shift4Shop
  • Shopify
  • Site123
  • Slack
  • Squarespace
  • Testimonial
  • WhatConverts
  • Wix
  • WooCommerce
  • Zapier
  • Zendesk
  • Zendesk Support Suite
  • Zoho CRM
Tidio Customer Service Software logo
Tidio
Total integrations: 25
  • AccuLynx
  • ActiveCampaign for Marketing
  • Adobe Commerce
  • Agile CRM
  • BigCommerce
  • Brevo Marketing Platform
  • CallRail
  • ClickDimensions
  • Clio
  • Duda
  • Ecwid
  • Facebook
  • Filevine
  • Google Ads
  • Google Analytics
  • Google Tag Manager
  • HubSpot
  • HubSpot CRM
  • Intuit Mailchimp
  • Jimdo
  • Joomla
  • LeadsPedia
  • MailerLite
  • Marketo
  • Omnisend
  • Pipedrive
  • Salesforce Platform
  • Shift4Shop
  • Shopify
  • Site123
  • Slack
  • Squarespace
  • Testimonial
  • WhatConverts
  • Wix
  • WooCommerce
  • Zapier
  • Zendesk
  • Zendesk Support Suite
  • Zoho CRM
Top Alternatives
ApexChat Live Chat Software logo
ApexChat
See all alternatives
Tidio Customer Service Software logo
Tidio
Company Details
ApexChat Live Chat Software logo
ApexChat
  • By ApexChat
  • Located in Pleasanton, California, United States
  • Founded in 2008
Tidio Customer Service Software logo
Tidio
  • By Tidio LLC
  • Located in San Francisco
  • Founded in 2013