Appy Pie vs Zendesk Support Suite
Take a look at how
Appy Pie
and
Zendesk Support Suite
stack up against each other across pricing, features, and support
using feedback from real users like yourself.
Appy Pie
scores
4.7
out of 5 from
1326
reviews, while
Zendesk Support Suite
has been rated
4.3
out of 5 from
5770
reviews.
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Methodology
Zendesk Support Suite
4.3
( 5,770 )
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At a Glance
Overview
Appy Pie is a drag-and-drop builder software that allows users with no programming skills or coding know-how to create an app. The platform can be used for Windows 8 Phone, Android & iPhone applications, both for mobiles and smartphones; and allows users to quickly publish to Google Play & iTunes. Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
Zendesk offers a complete customer service solution that’s trusted by hundreds of thousands of customers. Recognized as one of the best help desk platforms, it’s a completely scalable solution that lets users manage and respond to queries from several channels using a unified dashboard, including... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Basic
$16.00
/ month
Gold
$36.00
/ month
Platinum
$60.00
/ month
Enterprise
Contact Us
Free trial available
Free plan available
Billing type
Recurring Subscription
Suite Team
$49.00
/ month
Suite Growth
$79.00
/ month
Suite Professional
$99.00
/ month
Suite Enterprise
$150.00
/ month
Reviewer's Segments
Small Business
86.95%
Mid Market
9.95%
Enterprise
3.09%
Small Business
42.88%
Mid Market
44.85%
Enterprise
12.27%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
56
- Aircall
- Airtable
- Asana
- Asset Panda
- Authorize.Net
- Basecamp
- Better Stack
- BigCommerce
- Bitbucket
- Box
- Calendly
- ClickUp
- Clockify
- Confluence
- Constant Contact
- Discord
- Dropbox
- Dropbox Business
- Eventbrite
- Evernote
- Expensify
- FreshBooks
- Freshdesk
- GitHub
- GitLab
- Gmail
- Google Ads Formerly AdWords
- Google Analytics
- Google Calendar
- Google Forms
- Google Meet
- Google Sheets
- Harvest
- HubSpot
- Hubstaff
- Intercom
- Intuit Mailchimp
- Involve.Me
- Jira
- Loyverse POS
- Lucidchart
- Microsoft Excel
- Microsoft Outlook
- Microsoft Teams
- Miro
- Notion
- Odoo
- Omnisend
- OneDrive
- Paymo
- Pipedrive
- RescueTime
- RingCentral Contact Center
- Shippo
- Shopify
- Slack
- Smartsheet
- Squarespace
- Stripe
- SugarCRM
- SurveyMonkey
- SysTools IMAP Migration Tool
- TeamViewer
- Tidio
- Time Doctor
- Todoist
- Toggl
- Trello
- Twilio
- Typeform
- Vend
- Wix
- Wrike
- Xero
- Zapier
- Zendesk
- Zendesk Chat
- Zendesk Guide
- Zendesk Talk
- Zoho CRM
- Zoom
Total integrations:
60
- Aircall
- Airtable
- Asana
- Asset Panda
- Authorize.Net
- Basecamp
- Better Stack
- BigCommerce
- Bitbucket
- Box
- Calendly
- ClickUp
- Clockify
- Confluence
- Constant Contact
- Discord
- Dropbox
- Dropbox Business
- Eventbrite
- Evernote
- Expensify
- FreshBooks
- Freshdesk
- GitHub
- GitLab
- Gmail
- Google Ads Formerly AdWords
- Google Analytics
- Google Calendar
- Google Forms
- Google Meet
- Google Sheets
- Harvest
- HubSpot
- Hubstaff
- Intercom
- Intuit Mailchimp
- Involve.Me
- Jira
- Loyverse POS
- Lucidchart
- Microsoft Excel
- Microsoft Outlook
- Microsoft Teams
- Miro
- Notion
- Odoo
- Omnisend
- OneDrive
- Paymo
- Pipedrive
- RescueTime
- RingCentral Contact Center
- Shippo
- Shopify
- Slack
- Smartsheet
- Squarespace
- Stripe
- SugarCRM
- SurveyMonkey
- SysTools IMAP Migration Tool
- TeamViewer
- Tidio
- Time Doctor
- Todoist
- Toggl
- Trello
- Twilio
- Typeform
- Vend
- Wix
- Wrike
- Xero
- Zapier
- Zendesk
- Zendesk Chat
- Zendesk Guide
- Zendesk Talk
- Zoho CRM
- Zoom
Top Alternatives
Categories
Common categories include: Live Chat Software, Digital Customer Service Platforms, Help Desk Software, and Customer Self-Service Software.
Company Details
- By Appy Pie LLC
- Located in Warrenton, Virginia, United States
- Founded in 2014
- By Zendesk, Inc.
- Located in San Francisco, California, United States
- Founded in 2007
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