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Methodology
Freshsales
4.5
( 1,104 )
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At a Glance
Overview
Aurea CRM is a comprehensive customer relationship management solution that supports customer engagement through comprehensive tools and end-to-end capabilities for sales and marketing. It delivers a birdseye view of team activities, sales pipelines, and key performance indicators so teams can ma... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Freshsales' intuitive interface allows users to manage both employee and customer relationships with ease. Rooted in the Freshworks ecosystem, their CRM platform is comprised of various tools, including Freshdesk, for customer service; Freshchat for chatbot features; and Freshcaller for the cloud... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Free
$0.00
/ month
Growth
$15.00
/ month
Pro
$39.00
/ month
Enterprise
$69.00
/ month
Pros and Cons
Not enough data available.
Not enough data available.
- Intelligent predictive and real-time insights for CRM programs
- AI-powered contact scoring and lead management
- Extensive selection of powerful integrations
- Access to the complex Freshworks ecosystem available
- 360-degree sales platform to access full customer information
- Billing is managed per user, which means it can add up for bigger teams
- Some businesses will need higher packages for more contacts
Reviewer's Segments
Small Business
50.0%
Mid Market
45.0%
Enterprise
5.0%
Small Business
67.84%
Mid Market
26.9%
Enterprise
5.25%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
13
- Asana
- Calendar
- CloudTalk
- DocuSign
- Dropbox
- Evernote
- Freshchat
- Freshdesk
- Freshdesk Contact Center
- Gmail
- Google Calendar
- HubSpot
- HubSpot Marketing Hub
- Incrowd Interview
- Intuit Mailchimp
- Involve.Me
- Lyne.ai
- Mailmodo
- Marketo
- Microsoft 365
- Microsoft Exchange
- Microsoft Outlook
- Overloop
- PandaDoc
- PartnerStack
- Pinecone
- Reply
- SAP ERP
- Slack
- Smith.ai Live Website Chat
- SurveyMonkey
- SurveySparrow
- Zapier
- Zendesk
Total integrations:
22
- Asana
- Calendar
- CloudTalk
- DocuSign
- Dropbox
- Evernote
- Freshchat
- Freshdesk
- Freshdesk Contact Center
- Gmail
- Google Calendar
- HubSpot
- HubSpot Marketing Hub
- Incrowd Interview
- Intuit Mailchimp
- Involve.Me
- Lyne.ai
- Mailmodo
- Marketo
- Microsoft 365
- Microsoft Exchange
- Microsoft Outlook
- Overloop
- PandaDoc
- PartnerStack
- Pinecone
- Reply
- SAP ERP
- Slack
- Smith.ai Live Website Chat
- SurveyMonkey
- SurveySparrow
- Zapier
- Zendesk
Top Alternatives
Categories
Common categories include: CRM Software.
Company Details
- By Aurea Software, Inc.
- Located in Austin, Texas, United States
- Founded in 2012
- By Freshworks
- Located in San Mateo, California
- Founded in 2010
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