AWeber vs Salesforce Service Cloud
Take a look at how
AWeber
and
Salesforce Service Cloud
stack up against each other across pricing, features, and support
using feedback from real users like yourself.
AWeber
scores
4.2
out of 5 from
629
reviews, while
Salesforce Service Cloud
has been rated
4.3
out of 5 from
3641
reviews.
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Methodology
Salesforce Service Cloud
4.3
( 3,641 )
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5.0
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Free plan available
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At a Glance
Overview
AWeber is one of the more prominent email marketing platforms owing to the brand being around for a while. The platform is known for simplifying email marketing campaigns through an extensive range of tools that help companies grow their contacts. The platform offers pre-built email campaigns, ac... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 6 images
Salesforce Service Cloud is a comprehensive customer service platform designed to help businesses manage and resolve customer inquiries efficiently. It offers a suite of tools for case management, knowledge base creation, and omnichannel support, enabling organizations to deliver personalized and... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 1 images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
AWeber Free
$0.00
/ month
AWeber Pro
$19.99
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Starter Suite
$25.00
per / month
Pro Suite
$100.00
per / month
Enterprise
$165.00
per / month
Unlimited
$330.00
per / month
Einstein 1 Service
$500.00
per / month
Pros and Cons
- Intuitive list management tools
- Supports PayPal integration that provides accurate sales tracking
- Comprehensive education tools and media for tutorials
- Great selection of landing page templates
- Quite expensive versus competitors
- Deliverability rates are below average
- Comprehensive omnichannel communication tools, including email, social media, and live chat
- Telephony integration allows users to make calls directly from the software
- Drag-and-drop interface makes it easy to build branded self-help portals
- AI features are available across all tiers
- Does not offer a free plan; expensive to upgrade to higher-priced plans
- Monthly billing option is only available in the lowest-priced plan (the Essentials plan)
- 24/7 phone support requires a subscription to a paid support plan
- Time-consuming setup and customization, especially after updates are released
- Not suited for beginners because of its steep learning curve
Reviewer's Segments
Small Business
82.67%
Mid Market
12.72%
Enterprise
4.61%
Small Business
20.41%
Mid Market
41.01%
Enterprise
38.59%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
62
- Automate.io
- Automizy
- Blogger
- Castos
- CloudTalk
- CoreMedia Experience Platform
- Demio
- Divi
- Domain.com
- Duda
- EasyWebinar
- Elastic Email
- Elegant Themes
- Elementor
- Elementor Hosting
- EverWebinar
- Formidable Forms
- Ghost
- GoToWebinar
- Hello Bar
- Helpdesk
- HostGator Website Builder
- HostWP.io
- Hostinger Website Builder
- HubSpot Email Hosting
- Inbenta Chatbots
- Interact
- Involve.Me
- Jotform Apps
- Landingi
- Learnworlds
- Livestorm
- MyOwnConference
- Namecheap Website Builder
- Network Solutions
- Nintex Process Platform
- PayHip
- Podia
- Populr
- Proof Pulse
- Purlem
- Quickbase
- RavenTools
- Reputation Studio By 1440
- Rewind AI
- SMTP.com
- Salesforce Platform
- Sellfy
- Sendowl
- Shift4Shop
- ShortStack
- Site123
- Smith.ai Live Website Chat
- Squarespace
- Survicate
- Thinkific Plus
- Thrive Quizz Builder
- Thrive Themes
- ThriveCart
- Unbounce
- Warmy
- WebinarGeek
- WebinarJam
- WebinarNinja
- Webinato
- Wistia
- Wpforms
- iPage by Bluehost
- rasa.io
Total integrations:
7
- Automate.io
- Automizy
- Blogger
- Castos
- CloudTalk
- CoreMedia Experience Platform
- Demio
- Divi
- Domain.com
- Duda
- EasyWebinar
- Elastic Email
- Elegant Themes
- Elementor
- Elementor Hosting
- EverWebinar
- Formidable Forms
- Ghost
- GoToWebinar
- Hello Bar
- Helpdesk
- HostGator Website Builder
- HostWP.io
- Hostinger Website Builder
- HubSpot Email Hosting
- Inbenta Chatbots
- Interact
- Involve.Me
- Jotform Apps
- Landingi
- Learnworlds
- Livestorm
- MyOwnConference
- Namecheap Website Builder
- Network Solutions
- Nintex Process Platform
- PayHip
- Podia
- Populr
- Proof Pulse
- Purlem
- Quickbase
- RavenTools
- Reputation Studio By 1440
- Rewind AI
- SMTP.com
- Salesforce Platform
- Sellfy
- Sendowl
- Shift4Shop
- ShortStack
- Site123
- Smith.ai Live Website Chat
- Squarespace
- Survicate
- Thinkific Plus
- Thrive Quizz Builder
- Thrive Themes
- ThriveCart
- Unbounce
- Warmy
- WebinarGeek
- WebinarJam
- WebinarNinja
- Webinato
- Wistia
- Wpforms
- iPage by Bluehost
- rasa.io
Top Alternatives
Categories
Common categories include: Digital Customer Service Platforms.
Company Details
- By AWeber Communications, Inc.
- Located in Chalfont, Pennsylvania, United States
- Founded in 1998
- By Salesforce
- Located in San Francisco, California
- Founded in 1999
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