Top 10 Salesforce Service Cloud Alternatives & Competitors
5.0
( 1 )
$29.00/month
Crevio is a platform for creators to sell digital products, services, courses and access to other 3rd-...
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4.3
( 5,770 )
Starting at $49.00/month
Zendesk offers a complete customer service solution that’s trusted by hundreds of thousands of customers. Recognized as one of the best help desk platforms, it’s a completely scalabl...
Learn more about Zendesk Support S...
Categories in common with
Salesforce Service Cloud
:
Frequently Mentioned Pros of Zendesk Support Suite
Not enough data available.
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4.4
( 5,205 )
Starting at $20.00/month
Zoho Desk is a longstanding name in its category that offers feature rich automation tools that help make your agents job easier and more efficient. One of their most lauded features...
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Categories in common with
Salesforce Service Cloud
:
Frequently Mentioned Pros of Zoho Desk
- There are plenty of reporting features that provide customer insights and agent performance data
- A range of templates are available to help you respond to customers quickly and effectively
- You get real-time insights into support operations
- There’s a good free plan for new users
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4.6
( 504 )
Starting at $10.00/month
Gorgias is a customer service and helpdesk software designed to streamline communication between businesses and their customers. It integrates with multiple e-commerce platforms and ...
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Categories in common with
Salesforce Service Cloud
:
Frequently Mentioned Pros of Gorgias
Not enough data available.
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4.4
( 3,051 )
Free plan available
Freshdesk (formerly Freshcaller) is a cloud-based solution to improve a business’s customer service experience in the most cost-efficient way possible. With Freshdesk, users can depl...
Learn more about Freshdesk
Categories in common with
Salesforce Service Cloud
:
Frequently Mentioned Pros of Freshdesk
- There’s a free plan available
- Freshdesk uses powerful Freddy AI for its conversational chatbot
- You get access to high-quality website widgets like forms, personalized content, and click detection
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4.4
( 2,172 )
Starting at $50.00/month
Hubspot, a giant in the digital marketing category, offers a wide range of software solutions with comprehensive free tools. This makes expanding your toolkit across sales, operation...
Learn more about HubSpot Service Hub
Categories in common with
Salesforce Service Cloud
:
Frequently Mentioned Pros of HubSpot Service Hub
- Extendable with a range of other Hubspot tools, many of which are free, including a CRM, as well as operations, marketing, and sales features.
- Hubspot focuses on CRM integration to produce great customer insights.
- You get access to powerful analytics.
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4.4
( 401 )
Starting at $25.00/month
Help Scout gives growing businesses everything they need to deliver world class customer support in one simple, scalable platform.
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Categories in common with
Salesforce Service Cloud
:
Frequently Mentioned Pros of Help Scout
Not enough data available.
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4.1
( 133 )
Free plan available
Freshdesk Contact Center(formerly Freshcaller) is a cloud-based solution to improve a business’s customer service experience in the most cost-efficient way possible. With Freshdesk, ...
Learn more about Freshdesk Contact...
Categories in common with
Salesforce Service Cloud
:
Frequently Mentioned Pros of Freshdesk Contact Center
- There’s a free plan available
- Freshdesk uses powerful Freddy AI for its conversational chatbot
- You get access to high-quality website widgets like forms, personalized content, and click detection
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4.9
( 80 )
SupportBench is a customer support and service management platform that provides businesses with tools for managing customer interactions, tickets, and service level agreements (SLAs...
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Categories in common with
Salesforce Service Cloud
:
Frequently Mentioned Pros of Supportbench
Not enough data available.
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Contact DeskXpand for helpdesk solutions that enhance your business relationship with clients and increase revenues.
Learn more about Deskxpand
Categories in common with
Salesforce Service Cloud
:
Frequently Mentioned Pros of Deskxpand
Not enough data available.
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4.6
( 30 )
HelpDesk is a help desk software that allows companies to manage customer support requests and communications through a structured ticketing system. It provides features like ticket ...
Learn more about Helpdesk
Categories in common with
Salesforce Service Cloud
:
Frequently Mentioned Pros of Helpdesk
Not enough data available.
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