BigContacts vs Freshsales
Take a look at how
BigContacts
and
Freshsales
stack up against each other across pricing, features, and support
using feedback from real users like yourself.
BigContacts
scores
4.5
out of 5 from
77
reviews, while
Freshsales
has been rated
4.5
out of 5 from
1104
reviews.
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offers objective and comprehensive comparisons to help you find the best
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BigContacts
4.5
( 77 )
Freshsales
4.5
( 1,104 )
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At a Glance
Overview
BigContacts is a great CRM platform that’s web-based and specifically designed for small businesses. As a full-featured CRM system, it’s a great, easy-to-use platform that doesn't require a steep learning curve from its users, regardless if you’re a small business or a larger enterprise. Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
Freshsales' intuitive interface allows users to manage both employee and customer relationships with ease. Rooted in the Freshworks ecosystem, their CRM platform is comprised of various tools, including Freshdesk, for customer service; Freshchat for chatbot features; and Freshcaller for the cloud... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
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Pricing
Free trial available
Free plan available
Unit
Seat
Billing type
Recurring Subscription
Enterprise
$0.00
per seat / month
Big
$10.00
per seat / month
Bigger
$20.00
per seat / month
Biggest
$30.00
per seat / month
Free trial available
Free plan available
Billing type
Recurring Subscription
Free
$0.00
/ month
Growth
$15.00
/ month
Pro
$39.00
/ month
Enterprise
$69.00
/ month
Pros and Cons
Not enough data available.
Not enough data available.
- Intelligent predictive and real-time insights for CRM programs
- AI-powered contact scoring and lead management
- Extensive selection of powerful integrations
- Access to the complex Freshworks ecosystem available
- 360-degree sales platform to access full customer information
- Billing is managed per user, which means it can add up for bigger teams
- Some businesses will need higher packages for more contacts
Reviewer's Segments
Small Business
75.32%
Mid Market
24.68%
Enterprise
0.0%
Small Business
67.84%
Mid Market
26.9%
Enterprise
5.25%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
13
- 123FormBuilder Formerly 123ContactForm
- ActiveCampaign for Marketing
- Asana
- Calendar
- Campaign Monitor
- CloudTalk
- Constant Contact
- DocuSign
- Emma
- Freshchat
- Freshdesk
- Freshdesk Contact Center
- Gmail
- Google Workspace
- HubSpot Marketing Hub
- Incrowd Interview
- Intuit Mailchimp
- Involve.Me
- Lyne.ai
- Mailmodo
- Microsoft 365
- Overloop
- PandaDoc
- PartnerStack
- Pinecone
- Reply
- Salesforce Sales Cloud
- SharpSpring from Constant Contact
- Smith.ai Live Website Chat
- SurveySparrow
- Xero
- Zapier
- Zoom
Total integrations:
22
- 123FormBuilder Formerly 123ContactForm
- ActiveCampaign for Marketing
- Asana
- Calendar
- Campaign Monitor
- CloudTalk
- Constant Contact
- DocuSign
- Emma
- Freshchat
- Freshdesk
- Freshdesk Contact Center
- Gmail
- Google Workspace
- HubSpot Marketing Hub
- Incrowd Interview
- Intuit Mailchimp
- Involve.Me
- Lyne.ai
- Mailmodo
- Microsoft 365
- Overloop
- PandaDoc
- PartnerStack
- Pinecone
- Reply
- Salesforce Sales Cloud
- SharpSpring from Constant Contact
- Smith.ai Live Website Chat
- SurveySparrow
- Xero
- Zapier
- Zoom
Top Alternatives
Categories
Common categories include: CRM Software.
Company Details
- By BigContacts, LLC
- Located in Alpharetta, GA, United States
- Founded in 2006
- By Freshworks
- Located in San Mateo, California
- Founded in 2010
