Bitrix24 vs Agile CRM

Take a look at how Bitrix24 and Agile CRM stack up against each other across pricing, features, and support using feedback from real users like yourself. Bitrix24 scores 4.1 out of 5 from 515 reviews, while Agile CRM has been rated 4.0 out of 5 from 344 reviews.
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Bitrix24 logo

Bitrix24

4.1
(515)
Agile CRM logo

Agile CRM

4.0
(344)
At a Glance
Bitrix24 logo
Bitrix24
Starting at:
$61.00/month
Agile CRM logo
Agile CRM
Starting at:
$8.99/month
Overview
Bitrix24 logo
Bitrix24
Bitrix24 is an all-in-one solution for everything from customer relationship management, to task and project tracking. The platform promises the “ultimate workspace”, and provides virtually everything a modern business needs to stay ahead of the curve in the current digital landscape. Over 10 mil... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Bitrix24
View 6 images
Bitrix24 Screenshots
Agile CRM logo
Agile CRM
Agile CRM is a popular customer relationship platform that was built for small to medium sized organization. The software is best known for its ability to seamlessly integrate sales, service, marketing, social media and other engagement channels to offer a centralized, cloud-based hub that delive... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Agile CRM
View 5 images
Agile CRM Screenshots
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Pricing
Bitrix24 logo
Bitrix24
Free trial available
Free plan available
Billing type Recurring Subscription
Basic
$61.00
/ month
Standard
$124.00
/ month
Professional
$249.00
/ month
Enterprise
$499.00
/ month
See all pricing
Agile CRM logo
Agile CRM
Free trial available
Free plan available
Billing type Recurring Subscription
Free
$0.00
/ month
Starter
$8.99
/ month
Starter
$8.99
/ month
Regular
$29.99
/ month
Enterprise
$47.99
/ month
See all pricing
Pros and Cons
Bitrix24 logo
Bitrix24
Pros
  • Great features.
  • Good CRM and phoning systems.
  • Convenient IP telephony.
Cons
  • Terrible reporting.
  • Poor customer service.
  • Struggles with uploading larger files.
Agile CRM logo
Agile CRM
Pros
  • Free plan for up to 10 users
  • Cloud-based environment for quick scaling
  • Multi-cloud chat windows
  • Workflow automation and easy data entry
  • Extensive customer support
Cons
  • Only available in English
  • Not suitable for on-premises deployment
Reviewer's Segments
Bitrix24 logo
Bitrix24
Small Business
52.62%
Mid Market
31.84%
Enterprise
15.53%
Agile CRM logo
Agile CRM
Small Business
79.07%
Mid Market
14.83%
Enterprise
6.1%
Deployment
Bitrix24 logo
Bitrix24
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Agile CRM logo
Agile CRM
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Bitrix24 logo
Bitrix24
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Agile CRM logo
Agile CRM
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
Bitrix24 logo
Bitrix24
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Agile CRM logo
Agile CRM
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
Bitrix24 logo
Bitrix24
Total integrations: 15
  • Amazon SES
  • ClickDesk
  • CloudTalk
  • Dropbox Business
  • FreshBooks
  • FullContact
  • Google Analytics 360 Formerly Google Analytics Premium
  • Google Drive
  • Help Scout
  • Helpdesk
  • HubSpot Marketing Hub
  • Intuit Mailchimp
  • Jira
  • JivoChat
  • LiveHelpNow
  • Microsoft Exchange
  • OneDrive
  • Pinecone
  • Plivo
  • SE Ranking
  • Shift4Shop
  • SnapEngage
  • Stripe
  • SupportBee
  • Tidio
  • UserVoice
  • WordPress.com
  • n8n
  • tawk.to
Agile CRM logo
Agile CRM
Total integrations: 15
  • Amazon SES
  • ClickDesk
  • CloudTalk
  • Dropbox Business
  • FreshBooks
  • FullContact
  • Google Analytics 360 Formerly Google Analytics Premium
  • Google Drive
  • Help Scout
  • Helpdesk
  • HubSpot Marketing Hub
  • Intuit Mailchimp
  • Jira
  • JivoChat
  • LiveHelpNow
  • Microsoft Exchange
  • OneDrive
  • Pinecone
  • Plivo
  • SE Ranking
  • Shift4Shop
  • SnapEngage
  • Stripe
  • SupportBee
  • Tidio
  • UserVoice
  • WordPress.com
  • n8n
  • tawk.to
Top Alternatives
Bitrix24 logo
Bitrix24
See all alternatives
Agile CRM logo
Agile CRM
See all alternatives
Company Details
Bitrix24 logo
Bitrix24
  • By Bitrix, Inc.
  • Located in Alexandria, Virginia, USA
  • Founded in 2012
Agile CRM logo
Agile CRM
  • By Agile CRM
  • Located in Plano, Texas, United States
  • Founded in 2013