CallHippo vs RingCentral MVP
Take a look at how
CallHippo
and
RingCentral MVP
stack up against each other across pricing, features, and support
using feedback from real users like yourself.
CallHippo
scores
4.4
out of 5 from
286
reviews, while
RingCentral MVP
has been rated
4.0
out of 5 from
780
reviews.
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Methodology
RingCentral MVP
4.0
( 780 )
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5.0
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At a Glance
Overview
CallHippo is a cloud VoIP-based virtual phone and communications system for businesses. It provides global/local/toll-free numbers, inbound and outbound calling, SMS/MMS, WhatsApp Business API, IVR, call routing/ACD, call recording, analytics/dashboards, softphone apps (desktop/browser/mobile), a... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
No images available
RingCentral MVP a well-known provider of business cloud communications featuring flexible and cost-effective video conferencing tools along with its collection of contact center solutions. The platform was built to support the needs of modern mobile and distributed workforces through features tha... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Basic
$0.00
/ month
Starter
$18.00
/ month
Professional
$30.00
/ month
Ultimate
$42.00
/ month
Enterprise
Contact Us
Free trial available
Free plan available
Billing type
Recurring Subscription
Essentials
$32.99
/ month
Standard
$40.99
/ month
Premium
$47.99
/ month
Ultimate
$62.99
/ month
Pros and Cons
- Rapid cloud setup without hardware
- Global reach with numbers in 50+ countries
- Rich call center features (routing, IVR, predictive dialer, recordings, analytics)
- Modular pricing with a free Basic tier
- AI-powered features available as add-ons
- Add-ons (AI, transcription, dashboard users) can substantially increase total cost
- Free/Basic plan is limited; core call center capabilities require paid tier
- UI language/localization beyond IVR is not clearly documented
- Support and billing complaints reported in some Trustpilot reviews
Not enough data available.
Not enough data available.
Reviewer's Segments
Small Business
77.62%
Mid Market
19.58%
Enterprise
2.8%
Small Business
54.1%
Mid Market
37.31%
Enterprise
8.59%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Live Online
- Documentation
- Live Online
Integrations
Total integrations:
4
- ADP Workforce Now
- Asana
- BambooHR
- Bitbucket
- Box
- Dropbox
- Dropbox Business
- EngageBay
- Evernote
- Freshdesk
- GitHub
- GitLab
- Google Workspace
- Gusto
- HubSpot
- HubSpot Operations Hub
- Intercom
- Jira
- Microsoft 365
- Microsoft Teams
- Netsuite
- OneDrive
- Pipedrive
- Salesforce Platform
- ServiceNow App Engine
- Slack
- Smartsheet
- SugarCRM
- SysTools IMAP Migration Tool
- TeamSupport
- Trello
- Workday
- Xero
- Zapier
- Zendesk
- Zoho CRM
Total integrations:
35
- ADP Workforce Now
- Asana
- BambooHR
- Bitbucket
- Box
- Dropbox
- Dropbox Business
- EngageBay
- Evernote
- Freshdesk
- GitHub
- GitLab
- Google Workspace
- Gusto
- HubSpot
- HubSpot Operations Hub
- Intercom
- Jira
- Microsoft 365
- Microsoft Teams
- Netsuite
- OneDrive
- Pipedrive
- Salesforce Platform
- ServiceNow App Engine
- Slack
- Smartsheet
- SugarCRM
- SysTools IMAP Migration Tool
- TeamSupport
- Trello
- Workday
- Xero
- Zapier
- Zendesk
- Zoho CRM
Top Alternatives
Categories
Common categories include: VoIP Providers.
Company Details
- By CallHippo (Bueno Technologies LLC)
- Located in Claymont, Delaware, USA
- Founded in 2016
- By RingCentral, Inc.
- Located in Belmont, California, United States
- Founded in 1999
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