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Methodology
Charik
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Freshsales
4.5
( 1,104 )
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At a Glance
Overview
Charik is a French-built B2B CRM designed for startups, very small companies (TPE) and SMEs. It consolidates prospecting, pipeline and deal management, contact and company enrichment, email automation and sequences, calendar and meeting booking, quote and proposal generation, reporting, and Chrom... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
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Freshsales' intuitive interface allows users to manage both employee and customer relationships with ease. Rooted in the Freshworks ecosystem, their CRM platform is comprised of various tools, including Freshdesk, for customer service; Freshchat for chatbot features; and Freshcaller for the cloud... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Charik (Base) - Annual
€17.00
/ month
Charik (Base) - Monthly
€25.00
/ month
Charik Pro (Annual)
€58.00
/ month
Charik Entreprise (Starting)
€460.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Free
$0.00
/ month
Growth
$15.00
/ month
Pro
$39.00
/ month
Enterprise
$69.00
/ month
Pros and Cons
- Combines CRM, email, calendar, enrichment, quoting and reporting into one tool
- Transparent per-user pricing with annual and monthly options
- Data hosted in France (OVHcloud) and GDPR compliant
- Designed for usability and fast adoption by sales teams
- Bilingual support (French & English) with human support included
- Pro features are heavily France-centric; enrichment and signals may be limited for non-French markets
- No public API yet for developers
- Mobile app status is unclear / not clearly available in documentation
- Limited advanced customization reported by some users
- Enterprise pricing may require negotiation and thresholds
- Intelligent predictive and real-time insights for CRM programs
- AI-powered contact scoring and lead management
- Extensive selection of powerful integrations
- Access to the complex Freshworks ecosystem available
- 360-degree sales platform to access full customer information
- Billing is managed per user, which means it can add up for bigger teams
- Some businesses will need higher packages for more contacts
Reviewer's Segments
Insufficient data to show segment split
Small Business
67.84%
Mid Market
26.9%
Enterprise
5.25%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Live Online
- Videos
- Documentation
- Live Online
- Videos
Integrations
Total integrations:
4
- Asana
- Bookyourdata
- Brevo Marketing Platform
- Calendar
- CloudTalk
- DocuSign
- Freshchat
- Freshdesk
- Freshdesk Contact Center
- Gmail
- HubSpot
- HubSpot Marketing Hub
- Incrowd Interview
- Intuit Mailchimp
- Involve.Me
- KrispCall
- Lemlist
- Lyne.ai
- Mailmodo
- Microsoft 365
- Overloop
- PandaDoc
- Papermark
- PartnerStack
- Pinecone
- Reply
- Smith.ai Live Website Chat
- Storylane
- SurveySparrow
Total integrations:
26
- Asana
- Bookyourdata
- Brevo Marketing Platform
- Calendar
- CloudTalk
- DocuSign
- Freshchat
- Freshdesk
- Freshdesk Contact Center
- Gmail
- HubSpot
- HubSpot Marketing Hub
- Incrowd Interview
- Intuit Mailchimp
- Involve.Me
- KrispCall
- Lemlist
- Lyne.ai
- Mailmodo
- Microsoft 365
- Overloop
- PandaDoc
- Papermark
- PartnerStack
- Pinecone
- Reply
- Smith.ai Live Website Chat
- Storylane
- SurveySparrow
Top Alternatives
Categories
Common categories include: CRM Software.
Company Details
- By CHARIK SAS
- Located in Paris, France
- Founded in 2023
- By Freshworks
- Located in San Mateo, California
- Founded in 2010
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