Chatfuel vs Helpshift

Take a look at how Chatfuel and Helpshift stack up against each other across pricing, features, and support using feedback from real users like yourself. Chatfuel scores 4.5 out of 5 from 44 reviews, while Helpshift has been rated 4.3 out of 5 from 379 reviews.
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Chatfuel Logo

Chatfuel

4.5

( 44 )

Helpshift Logo

Helpshift

4.3

( 379 )

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At a Glance
Chatfuel Logo
Chatfuel
Starting at:
$14.99/month
Helpshift Logo
Helpshift
Starting at:
$150.00/month
Overview
Chatfuel Logo
Chatfuel
Chatfuel is a cloud-based messaging solution that helps small to large businesses improve marketing operations across Facebook Messenger using artificial intelligence (AI) chatbots. With Chatfuel, users can send automated responses to frequently asked questions (FAQs) and redirect ongoing chats t... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Chatfuel
View 5 images
Chatfuel Screenshots
Chatfuel screenshot 1
Chatfuel screenshot 2
Chatfuel screenshot 3
Chatfuel screenshot 4
Chatfuel screenshot 5
Helpshift Logo
Helpshift
Helpshift is an in-app customer engagement and web-based customer support platform that helps improve customer experience via mobile apps. With the platform, users can help drive higher ratings, reduce churn and increase retention. Helpshift’s comprehensive customer care suite is notable for impr... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Helpshift
View 5 images
Helpshift Screenshots
Helpshift screenshot 1
Helpshift screenshot 2
Helpshift screenshot 3
Helpshift screenshot 4
Helpshift screenshot 5
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Pricing
Chatfuel Logo
Chatfuel
Free trial available
Free plan available
Billing type Recurring Subscription
Trial
$0.00
/ month
Entrepreneur
$14.99
/ month
Startup
$24.99
/ month
Small Business
$59.99
/ month
See all pricing
Helpshift Logo
Helpshift
Free trial available
Free plan available
Billing type Recurring Subscription
Feedback +Plan
$0.00
/ month
Starter Plan
$150.00
/ month
Growth Plan
Contact Us
Enterprise Plan
Contact Us
See all pricing
Reviewer's Segments
Chatfuel Logo
Chatfuel
Small Business
84.09%
Mid Market
13.64%
Enterprise
2.27%
Helpshift Logo
Helpshift
Small Business
21.9%
Mid Market
60.95%
Enterprise
17.15%
Deployment
Chatfuel Logo
Chatfuel
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Helpshift Logo
Helpshift
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Chatfuel Logo
Chatfuel
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Helpshift Logo
Helpshift
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Training
Chatfuel Logo
Chatfuel
  • Documentation
Helpshift Logo
Helpshift
  • Documentation
Integrations
Chatfuel Logo
Chatfuel
Total integrations: 19
  • Airtable
  • AppsFlyer
  • Asana
  • Calendly
  • Desk.com
  • Dropbox Business
  • Freshdesk
  • Gmail
  • Google Analytics
  • Google Analytics 360 Formerly Google Analytics Premium
  • Google Calendar
  • Google Sheets
  • Hootsuite
  • HubSpot
  • Instagram
  • Intercom
  • Intuit Mailchimp
  • ManyChat
  • Meta for Business
  • Microsoft Teams
  • Mixpanel
  • MoEngage
  • Playvox
  • Segment
  • SendBird
  • Shopify
  • Slack
  • Stripe
  • SurveyMonkey
  • Trello
  • Twilio
  • Twitter
  • Typeform
  • Zapier
  • Zendesk
Helpshift Logo
Helpshift
Total integrations: 28
  • Airtable
  • AppsFlyer
  • Asana
  • Calendly
  • Desk.com
  • Dropbox Business
  • Freshdesk
  • Gmail
  • Google Analytics
  • Google Analytics 360 Formerly Google Analytics Premium
  • Google Calendar
  • Google Sheets
  • Hootsuite
  • HubSpot
  • Instagram
  • Intercom
  • Intuit Mailchimp
  • ManyChat
  • Meta for Business
  • Microsoft Teams
  • Mixpanel
  • MoEngage
  • Playvox
  • Segment
  • SendBird
  • Shopify
  • Slack
  • Stripe
  • SurveyMonkey
  • Trello
  • Twilio
  • Twitter
  • Typeform
  • Zapier
  • Zendesk
Top Alternatives
Chatfuel Logo
Chatfuel
See all alternatives
Helpshift Logo
Helpshift
See all alternatives
Company Details
Chatfuel Logo
Chatfuel
  • By Chatfuel
  • Located in San Francisco, California, United States
  • Founded in 2015
Helpshift Logo
Helpshift
  • By Helpshift, Inc.
  • Located in San Francisco, CA, USA
  • Founded in 2012