CloudTalk vs GoTo Connect
Take a look at how
CloudTalk
and
GoTo Connect
stack up against each other across pricing, features, and support
using feedback from real users like yourself.
CloudTalk
scores
4.3
out of 5 from
863
reviews, while
GoTo Connect
has been rated
4.4
out of 5 from
1220
reviews.
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Methodology
GoTo Connect
4.4
( 1,220 )
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At a Glance
Overview
CloudTalk is a cloud-based contact center solution that ensures companies transition to a more flexible communications system for better customer coordination and contact. The brand is known for serving a lot of bluechip organizations and offers more than 140 national phone numbers. CloudTalk’s f... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 6 images
GoToConnect is a unified communications platform that essentially combines voice, messaging, and video tools in a single, centralized system. The platform offers useful features such as call routing, voicemail, and even conference calling. Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Starter
$25.00
/ month
Essential
$30.00
/ month
Expert
$50.00
/ month
Custom
Contact Us
Free trial available
Free plan available
Billing type
Recurring Subscription
Basic
$27.00
/ month
Standard
$32.00
/ month
Premium
$43.00
/ month
Reviewer's Segments
Small Business
66.4%
Mid Market
27.93%
Enterprise
5.68%
Small Business
72.46%
Mid Market
22.87%
Enterprise
4.67%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
18
- Agile CRM
- Copper
- Freshsales
- Front
- Google Workspace
- Help Scout
- HubSpot CRM
- HubSpot Sales Hub
- Intercom
- LiveAgent
- Microsoft Azure
- Microsoft Teams
- Pipedrive
- Pipefy
- Salesflare
- Salesforce Service Cloud
- Shopify
- Smith.ai Live Website Chat
- Teamleader
- Zapier
- Zoho Books
- Zoho CRM
- Zoho Desk
- noCRM.io
Total integrations:
6
- Agile CRM
- Copper
- Freshsales
- Front
- Google Workspace
- Help Scout
- HubSpot CRM
- HubSpot Sales Hub
- Intercom
- LiveAgent
- Microsoft Azure
- Microsoft Teams
- Pipedrive
- Pipefy
- Salesflare
- Salesforce Service Cloud
- Shopify
- Smith.ai Live Website Chat
- Teamleader
- Zapier
- Zoho Books
- Zoho CRM
- Zoho Desk
- noCRM.io
Top Alternatives
Categories
Common categories include: VoIP Providers.
Company Details
- By CloudTalk
- Located in Bratislava, Slovakia
- Founded in 2016
- By LogMeIn, Inc.
- Located in Boston, MA, United States
- Founded in 2003
