EngageBay vs Salesforce Sales Cloud
Take a look at how
EngageBay
and
Salesforce Sales Cloud
stack up against each other across pricing, features, and support
using feedback from real users like yourself.
EngageBay
scores
4.6
out of 5 from
216
reviews, while
Salesforce Sales Cloud
has been rated
4.4
out of 5 from
18560
reviews.
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offers objective and comprehensive comparisons to help you find the best
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At a Glance
Overview
EngageBay is a CRM platform that helps companies streamline their customer relationship management using a single integrated platform. As an all-in-one solution, the software provides great automation capabilities and a generous free-forever plan that already include essential features and tools ... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Salesforce is a customer relationship management solution that runs on the cloud, popular among medium-sized businesses and enterprises for its flexible features and tools. The platform offers seamless sales automation with a customer interaction database that can be entered automatically based o... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Free
$0.00
/ month
Basic
$12.74
/ month
Growth
$42.29
/ month
Pro
$84.99
/ month
Free trial available
Free plan available
Unit
Seat
Billing type
Recurring Subscription
Essentials
$25.00
per seat / month
Professional
$75.00
per seat / month
Enterprise
$150.00
per seat / month
Pros and Cons
- 'Robust ‘free forever’ plan
- All-in-One approach to CRM, with live chat, forms and landing page tools
- Great automation capabilities
- Offer a range of integrations (Gmail and Office 365 integrations included in the free plan)
- Interface is not the most intuitive at times
- Onboarding process could be improved
- 24/7 customer support from a dedicated service team
- Lots of automation and personalization features
- Cloud-hosted system for faster performance
- Open API with tons of integrations available
- Comprehensive sales, service, and marketing
- Not suitable for on-premises deployment
- No live-chat support
- Can be complex for some
Reviewer's Segments
Small Business
87.04%
Mid Market
12.5%
Enterprise
0.46%
Small Business
21.71%
Mid Market
45.26%
Enterprise
33.03%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
15
- 8base
- Adobe Acrobat DC
- Agility CMS
- Apollo.io
- Better Stack
- BigContacts
- BigMarker
- BigTime
- Bloomreach Commerce Experience Cloud
- BrightTALK
- BuiltWith
- CallHippo
- ChatBeacon
- Chatter
- ClickDesk
- Cognism
- Constant Contact
- Demio
- DocuSign
- Emma
- Gmail
- GoToWebinar
- Google Calendar
- Google Drive
- Helpdesk
- HubSpot
- HubSpot CRM
- Intercom
- Intuit Mailchimp
- JustCall
- Leadpages
- LivePerson
- ON24
- Okta
- PandaDoc
- Pinecone
- Plivo
- Postmark
- Respond.io
- Rocketlane
- Salesforce Marketing Cloud
- Shopify
- SpatialChat
- Stripe
- Supportbench
- Twilio
- Wappalyzer
- WorkCast Present+
- Zapier
- Zoom Events and Webinars
- eWebinar
- iContact
Total integrations:
39
- 8base
- Adobe Acrobat DC
- Agility CMS
- Apollo.io
- Better Stack
- BigContacts
- BigMarker
- BigTime
- Bloomreach Commerce Experience Cloud
- BrightTALK
- BuiltWith
- CallHippo
- ChatBeacon
- Chatter
- ClickDesk
- Cognism
- Constant Contact
- Demio
- DocuSign
- Emma
- Gmail
- GoToWebinar
- Google Calendar
- Google Drive
- Helpdesk
- HubSpot
- HubSpot CRM
- Intercom
- Intuit Mailchimp
- JustCall
- Leadpages
- LivePerson
- ON24
- Okta
- PandaDoc
- Pinecone
- Plivo
- Postmark
- Respond.io
- Rocketlane
- Salesforce Marketing Cloud
- Shopify
- SpatialChat
- Stripe
- Supportbench
- Twilio
- Wappalyzer
- WorkCast Present+
- Zapier
- Zoom Events and Webinars
- eWebinar
- iContact
Top Alternatives
Categories
Common categories include: CRM Software.
Company Details
- By EngageBay Inc.
- Located in Tracy, California, United States
- Founded in 2017
- By Salesforce
- Located in San Francisco, California
- Founded in 1999
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